https://www.m365.fm/entity/chatbot/A chatbot is a conversational interface that answers user questions by retrieving or generating responses, typically used for FAQs and support ticket deflection.enhttps://www.m365.fm/show/episodes/microsoft-foundry-agent-service/https://www.m365.fm/show/episodes/microsoft-foundry-agent-service/Sun, 25 Oct 2026 00:00:00 -0000episodeLearn what Microsoft Foundry Agent Service is, how it works with AI models and tools, and how to build production-ready agents without server headaches. Microsoft's Foundry catalog now holds more than ten thousand AI models. That number only matters if you…https://www.m365.fm/show/episodes/semantic-kernel-simply-explained/https://www.m365.fm/show/episodes/semantic-kernel-simply-explained/Fri, 23 Oct 2026 00:00:00 -0000episodeLearn what Microsoft's Semantic Kernel is, how plugins and function calling work, and how to connect your code to LLMs. Plain English guide. Semantic Kernel is the layer under Microsoft's AI tools that almost nobody explains. It's a free, open-source kit that…https://www.m365.fm/community/u/mirko-p/blog/stop-building-siloed-agents-moving-toward-a-unified-enterprise-ai-architecture/https://www.m365.fm/community/u/mirko-p/blog/stop-building-siloed-agents-moving-toward-a-unified-enterprise-ai-architecture/Wed, 26 Aug 2026 15:37:23 -0000articleWelcome back to the podcast! As we dive deeper into the world of enterprise AI and automation, I want to address a critical architectural anti-pattern that I am see…https://www.m365.fm/community/u/mirko-p/blog/from-chatbots-to-digital-twins-how-to-codify-your-business-logic/https://www.m365.fm/community/u/mirko-p/blog/from-chatbots-to-digital-twins-how-to-codify-your-business-logic/Wed, 26 Aug 2026 10:11:40 -0000articleWelcome back to the blog! If you have ever interacted with a traditional customer service chatbot, you likely know the frustration of receiving a rigid, scripted re…https://www.m365.fm/community/u/mirko-p/blog/from-chatbots-to-digital-partners-codifying-business-logic-for-ai/https://www.m365.fm/community/u/mirko-p/blog/from-chatbots-to-digital-partners-codifying-business-logic-for-ai/Wed, 26 Aug 2026 09:57:48 -0000articleWelcome back, podcast listeners and tech enthusiasts! If you have ever asked a traditional corporate chatbot a nuanced question only to receive a generic, unhelpful…https://www.m365.fm/community/u/mirko-p/blog/mastering-enterprise-rag-why-metadata-is-the-secret-to-better-ai-answers/https://www.m365.fm/community/u/mirko-p/blog/mastering-enterprise-rag-why-metadata-is-the-secret-to-better-ai-answers/Thu, 13 Aug 2026 07:49:07 -0000articleWelcome back to the blog! If you have ever built a quick proof-of-concept AI chatbot, you know how magical it feels. You upload a few PDFs, point a vector database …https://www.m365.fm/community/u/mirko-p/blog/building-a-security-first-culture-for-ai-adoption/https://www.m365.fm/community/u/mirko-p/blog/building-a-security-first-culture-for-ai-adoption/Wed, 12 Aug 2026 09:26:38 -0000articleAs organizations rush to adopt artificial intelligence to boost productivity and streamline operations, a critical challenge looms in the background. The rapid depl…https://www.m365.fm/community/u/mirko-p/blog/scaling-intelligence-why-multi-agent-systems-outperform-single-chatbots/https://www.m365.fm/community/u/mirko-p/blog/scaling-intelligence-why-multi-agent-systems-outperform-single-chatbots/Tue, 11 Aug 2026 13:17:15 -0000articleWelcome back to the blog! If you have spent any time experimenting with artificial intelligence over the last couple of years, you have undoubtedly interacted with …https://www.m365.fm/community/u/mirko-p/blog/bridging-the-gap-moving-your-ai-copilot-from-impressive-demo-to-production/https://www.m365.fm/community/u/mirko-p/blog/bridging-the-gap-moving-your-ai-copilot-from-impressive-demo-to-production/Tue, 11 Aug 2026 13:16:25 -0000articleWelcome back to the blog! If you have spent any time working with generative artificial intelligence over the past couple of years, you are likely familiar with the…https://www.m365.fm/show/episodes/the-death-of-the-chatbot-why-your-dataverse-strategy-is-broken/https://www.m365.fm/show/episodes/the-death-of-the-chatbot-why-your-dataverse-strategy-is-broken/Wed, 29 Jul 2026 00:00:00 -0000episodeMany organizations celebrate early Copilot and chatbot wins, then discover agents borrowing human identities, calling models directly and running long after their projects ended. This episode is for architects, IT and governance leaders who want to scale AI…https://www.m365.fm/show/episodes/the-future-of-it-is-agentic-inside-windows-365-intune-microsofts-ai-vision-with-christiaan-brin/https://www.m365.fm/show/episodes/the-future-of-it-is-agentic-inside-windows-365-intune-microsofts-ai-vision-with-christiaan-brin/Wed, 29 Jul 2026 00:00:00 -0000episodeExplore agentic AI for IT operations with Christiaan Brinkhoff: Windows 365, Intune, AI agents, governance, security, and Microsoft's agentic OS vision.https://www.m365.fm/show/episodes/microsoft-agent-framework-simply-explained/https://www.m365.fm/show/episodes/microsoft-agent-framework-simply-explained/Thu, 23 Jul 2026 00:00:00 -0000episodeAI agents are everywhere in headlines, yet few people can explain what they are or which framework to build them with. This episode is for developers, IT leaders and business decision makers exploring agents in Microsoft environments. You learn what Microsoft…https://www.m365.fm/show/episodes/agent-feed-simply-explained/https://www.m365.fm/show/episodes/agent-feed-simply-explained/Thu, 23 Jul 2026 00:00:00 -0000episodeWelcome to another episode of Knowledge Nuggets with Mirko Peters. Today we're exploring Agent Feed, Microsoft's new supervision experience for https://www.m365.fm/ai-agents-simply-explained/ inside https://www.m365.fm/power-apps-simply-explained/. As AI…https://www.m365.fm/show/episodes/ai-agents-simply-explained/https://www.m365.fm/show/episodes/ai-agents-simply-explained/Tue, 21 Jul 2026 00:00:00 -0000episodeAI Agents are one of the biggest shifts in artificial intelligence, moving beyond simple chatbots to software that can reason, plan, make decisions, and perform real work across multiple systems. In this episode of Microsoft Knowledge Nuggets, Mirko Peters…https://www.m365.fm/show/episodes/azure-ai-foundry-simply-explained/https://www.m365.fm/show/episodes/azure-ai-foundry-simply-explained/Thu, 16 Jul 2026 00:00:00 -0000episodeAzure AI Foundry is Microsoft's enterprise platform for building, deploying, and managing AI applications and intelligent agents at scale. Instead of stitching together multiple AI services, developers get a unified environment for working with foundation…https://www.m365.fm/show/episodes/the-architects-guide-to-graph-powered-agents-moving-beyond-chat/https://www.m365.fm/show/episodes/the-architects-guide-to-graph-powered-agents-moving-beyond-chat/Sat, 04 Jul 2026 00:00:00 -0000episodeMost organizations think they're building AI agents, but in reality they're still creating advanced chatbots. This episode explains why the future of Microsoft AI lies beyond conversational interfaces and focuses on Graph-powered, enterprise-grade agents that…https://www.m365.fm/show/episodes/stop-building-bots-start-building-runtimes-a-field-guide-to-microsoft-agents/https://www.m365.fm/show/episodes/stop-building-bots-start-building-runtimes-a-field-guide-to-microsoft-agents/Wed, 01 Jul 2026 00:00:00 -0000episodeMost organizations believe they are building AI agents, but in reality they are still creating advanced chatbots. In this episode, we explore why the next generation of Microsoft AI is no longer about individual bots, but about intelligent runtimes that…https://www.m365.fm/show/episodes/stop-building-chatbots-how-to-codify-your-logic-into-a-digital-twin/https://www.m365.fm/show/episodes/stop-building-chatbots-how-to-codify-your-logic-into-a-digital-twin/Mon, 01 Jun 2026 00:00:00 -0000episodeStop Building Chatbots: How to Codify Your Logic into a Digital Twin challenges the common enterprise approach of building AI chatbots as the primary interface for automation. The episode argues that while chatbots are easy to deploy and demonstrate, they…https://www.m365.fm/show/episodes/the-end-of-prompting-how-to-build-the-copilot-agent-fabric/https://www.m365.fm/show/episodes/the-end-of-prompting-how-to-build-the-copilot-agent-fabric/Sun, 31 May 2026 00:00:00 -0000episodehe era of prompt engineering is ending. While organizations have spent years teaching employees how to write better AI prompts, this approach creates inconsistent results, limits scalability, and keeps humans trapped in every workflow step. Instead of relying…