https://www.m365.fm/entity/emotional-intelligence/The ability to perceive, understand and manage one's own and others' emotions; a broad set of skills such as empathy and active listening.enhttps://www.m365.fm/community/u/mirko-p/blog/why-emotional-intelligence-still-beats-gpt-5-in-high-stakes-scenarios/https://www.m365.fm/community/u/mirko-p/blog/why-emotional-intelligence-still-beats-gpt-5-in-high-stakes-scenarios/Fri, 28 Aug 2026 16:29:43 -0000articleWelcome back to the blog! If you have been following our podcast journey, you know we love exploring the bleeding edge of technology. But as artificial intelligence…https://www.m365.fm/community/u/mirko-p/blog/why-automation-murders-customer-experience-and-how-to-fix-it/https://www.m365.fm/community/u/mirko-p/blog/why-automation-murders-customer-experience-and-how-to-fix-it/Fri, 28 Aug 2026 10:09:46 -0000articleWelcome back to the blog! If you have been tuning into our latest podcast episodes, you know we have been heavily focused on how modern organizations implement digi…https://www.m365.fm/community/u/mirko-p/blog/why-traditional-management-fails-in-the-age-of-ai/https://www.m365.fm/community/u/mirko-p/blog/why-traditional-management-fails-in-the-age-of-ai/Fri, 28 Aug 2026 04:28:47 -0000articleWelcome back, listeners and readers! When we sit down to record the podcast, we often find ourselves digging deep into the friction points of modern corporate cultu…https://www.m365.fm/community/u/mirko-p/blog/mastering-soft-skills-in-the-age-of-automation/https://www.m365.fm/community/u/mirko-p/blog/mastering-soft-skills-in-the-age-of-automation/Fri, 28 Aug 2026 03:40:39 -0000articleWelcome back to the podcast companion blog! As artificial intelligence continues to sweep across industries, changing how we work, communicate, and solve problems, …https://www.m365.fm/community/u/mirko-p/blog/building-a-human-centered-workplace-with-ai-and-microsoft-viva/https://www.m365.fm/community/u/mirko-p/blog/building-a-human-centered-workplace-with-ai-and-microsoft-viva/Fri, 24 Apr 2026 07:12:34 -0000articleLearn how AI and Microsoft Viva support a human-centered workplace through employee experience, wellbeing, trust, and responsible adoption.https://www.m365.fm/show/episodes/architecture-excellence-ai-collaboration/https://www.m365.fm/show/episodes/architecture-excellence-ai-collaboration/Wed, 04 Feb 2026 00:00:00 -0000episodeIn this episode of the M365.FM Podcast, the host explains how AI, especially Copilot and work-assisting models, fundamentally alters collaboration dynamics in organizations. AI shifts collaboration from human dialogue to artifact-centric workflows where…