https://www.m365.fm/entity/salesforce/Cloud software company known for its customer relationship management (CRM) platform.enhttps://www.m365.fm/community/u/mirko-p/blog/what-is-replacing-microsoft-dynamics-365/https://www.m365.fm/community/u/mirko-p/blog/what-is-replacing-microsoft-dynamics-365/Thu, 15 Oct 2026 22:43:00 -0000articleFind out what is replacing Microsoft Dynamics 365, which alternatives IT leaders and admins are evaluating, and how to plan the move.https://www.m365.fm/show/episodes/manpreet-singh/https://www.m365.fm/show/episodes/manpreet-singh/Mon, 24 Aug 2026 00:00:00 -0000episodeBuilding an impressive agent demo is easy, but making agents work reliably in a global enterprise with sensitive data, governance and real users is something else. Microsoft MVP Manpreet Singh explains for architects, IT leaders and makers how to design…https://www.m365.fm/show/episodes/yves-habersaat/https://www.m365.fm/show/episodes/yves-habersaat/Fri, 21 Aug 2026 00:00:00 -0000episodeOnce organizations use Copilot seriously, the question shifts from writing better prompts to connecting Copilot with business data, APIs and processes. In this conversation, Microsoft MVP Yves Habersaat explains Copilot extensibility, agent architecture, MCP…https://www.m365.fm/community/u/mirko-p/blog/connect-salesforce-crm-dynamics-365-contact-center/https://www.m365.fm/community/u/mirko-p/blog/connect-salesforce-crm-dynamics-365-contact-center/Sun, 16 Aug 2026 14:01:28 -0000articleLearn how organizations can integrate existing CRM platforms like Salesforce with Dynamics 365 Contact Center without replacing their primary database.https://www.m365.fm/show/episodes/microsoft-graph-connectors-simply-explained/https://www.m365.fm/show/episodes/microsoft-graph-connectors-simply-explained/Sun, 19 Jul 2026 00:00:00 -0000episodeMicrosoft Graph Connectors extend the Microsoft Graph by bringing data from external systems into Microsoft 365, making it searchable and accessible through Microsoft Search, Microsoft Copilot, and other Microsoft 365 experiences. Instead of limiting users to…https://www.m365.fm/community/u/mirko-p/blog/copilot-vs-salesforce-einstein-ai-in-crm-scenarios-the-ultimate-guide/https://www.m365.fm/community/u/mirko-p/blog/copilot-vs-salesforce-einstein-ai-in-crm-scenarios-the-ultimate-guide/Thu, 16 Apr 2026 15:57:33 -0000articleIn-depth 2026 comparison of Microsoft 365 Copilot vs Salesforce Einstein AI for CRM. Includes feature tables, lead scoring, forecasting, meeting summarization, CRM scenario matching, FAQ, and experthttps://www.m365.fm/show/episodes/microsoft-365-copilot-data-blindness-fix/https://www.m365.fm/show/episodes/microsoft-365-copilot-data-blindness-fix/Wed, 17 Dec 2025 00:00:00 -0000episodeYou think Microsoft Copilot knows your business. It doesn’t—and that blind spot is costing you real decisions. In this episode, we expose the uncomfortable truth about Microsoft 365 Copilot: out of the box, it only sees surface-level data like emails, chats…https://www.m365.fm/show/episodes/the-ai-chatbot-that-knows-all-your-data/https://www.m365.fm/show/episodes/the-ai-chatbot-that-knows-all-your-data/Mon, 03 Nov 2025 00:00:00 -0000episodeThis episode dives into the growing role of Fabric Data Agents inside Microsoft Copilot Studio and how they’re reshaping the way organizations interact with their data. The hosts start by breaking down what a Fabric Data Agent actually is—an AI-driven…https://www.m365.fm/show/episodes/azure-logic-apps-for-automation/https://www.m365.fm/show/episodes/azure-logic-apps-for-automation/Mon, 03 Nov 2025 00:00:00 -0000episodeMost teams drown in handoffs—forwarding emails, chasing approvals, pasting links into chats—while the real work waits. Azure Logic Apps turns that manual glue into a reliable, enterprise-grade automation fabric across Microsoft 365, the Power Platform, and…https://www.m365.fm/show/episodes/copilot-connectors-the-missing-link-in-bizchat/https://www.m365.fm/show/episodes/copilot-connectors-the-missing-link-in-bizchat/Mon, 03 Nov 2025 00:00:00 -0000episodeThis episode breaks down how Microsoft 365 Copilot Connectors are quietly becoming the backbone of the Copilot experience, transforming Microsoft Search from a basic tool into a powerful, enterprise-wide knowledge engine. We explore what connectors actually…