https://www.m365.fm/entity/service-account/A service account is a shared non-human account used to run automation under one set of credentials; for AI agents it lacks per-agent attribution, ownership, lifecycle and policy enforcement, which is why dedicated agent identities are recommended instead.enhttps://www.m365.fm/community/u/mirko-p/blog/stop-treating-ai-agents-like-service-accounts/https://www.m365.fm/community/u/mirko-p/blog/stop-treating-ai-agents-like-service-accounts/Fri, 28 Aug 2026 03:12:14 -0000articleWelcome back to the podcaster's corner! If you are managing enterprise technology today, you are likely racing to keep up with the explosion of generative artificia…https://www.m365.fm/show/episodes/the-death-of-the-ui-why-cua-is-the-end-of-saas-as-we-know-it/https://www.m365.fm/show/episodes/the-death-of-the-ui-why-cua-is-the-end-of-saas-as-we-know-it/Tue, 30 Jun 2026 00:00:00 -0000episodeThis episode explores why Computer-Using Agents (CUA) could fundamentally change the future of enterprise software. Instead of humans navigating dashboards, menus, and forms, AI agents will increasingly interact with applications on our behalf. The user…https://www.m365.fm/show/episodes/the-agentic-operating-model-beyond-the-copilot-hype/https://www.m365.fm/show/episodes/the-agentic-operating-model-beyond-the-copilot-hype/Mon, 29 Jun 2026 00:00:00 -0000episodeArtificial Intelligence is entering a new phase. The real opportunity is no longer deploying a single Copilot—it is transforming how organizations operate through an Agentic Operating Model. In this episode of the M365.fm Podcast, we explore why the future of…https://www.m365.fm/show/episodes/the-service-principal-crisis/https://www.m365.fm/show/episodes/the-service-principal-crisis/Tue, 12 May 2026 00:00:00 -0000episodeLearn why personal accounts create automation risk and how service principals, managed identities, least privilege, and monitoring improve cloud security.https://www.m365.fm/show/episodes/how-to-stop-power-automate-from-scaling-your-business-chaos/https://www.m365.fm/show/episodes/how-to-stop-power-automate-from-scaling-your-business-chaos/Sun, 26 Apr 2026 00:00:00 -0000episodeThis episode explains why Power Automate often creates more problems than it solves when used at scale. While it works well for simple, user-driven tasks, it breaks down with complex workflows due to throttling, weak error handling, and limited scalability.…https://www.m365.fm/community/u/mirko-p/blog/sync-scheduler-not-running-troubleshooting-guide-for-microsoft-365/https://www.m365.fm/community/u/mirko-p/blog/sync-scheduler-not-running-troubleshooting-guide-for-microsoft-365/Fri, 24 Apr 2026 08:26:04 -0000articleFix a Microsoft 365 sync scheduler not running with practical checks for Entra Connect configuration, services, task schedules, and error logs.https://www.m365.fm/show/episodes/microsoft-power-platform-governance-issues/https://www.m365.fm/show/episodes/microsoft-power-platform-governance-issues/Thu, 12 Mar 2026 00:00:00 -0000episodeThis episode challenges one of the most common assumptions in the Microsoft ecosystem: 👉 “If it’s Microsoft, it must already be secure.” The reality is the opposite. Power Platform is enterprise-grade secure by design—but becomes risky the moment governance…https://www.m365.fm/show/episodes/active-directory-security-drift-explained/https://www.m365.fm/show/episodes/active-directory-security-drift-explained/Sun, 21 Dec 2025 00:00:00 -0000episodeSecurity drift in Active Directory and Azure AD isn’t a single bug — it’s the slow, invisible decay of identity, permissions, and governance posture that happens when environments aren’t routinely managed and remediated. Over time, this drift increases risk…https://www.m365.fm/show/episodes/power-automate-email-flows-compliance-guide/https://www.m365.fm/show/episodes/power-automate-email-flows-compliance-guide/Sun, 23 Nov 2025 00:00:00 -0000episodeYour Power Automate email flows aren’t clever automations, they’re HR risk wrapped in HTML. You wire a flow to a “service account,” fight through MFA once, get it working, and decide it’s done. It’s not done. It’s brittle, over-privileged, impossible to audit…