<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>ServiceNow – M365.FM</title><link>https://www.m365.fm/entity/servicenow/</link><description>Software company whose cloud platform is widely used for IT service management and ticketing.</description><language>en</language><item><title>Assessing Legacy Systems: The First Step to a Seamless Azure Migration</title><link>https://www.m365.fm/community/u/mirko-p/blog/assessing-legacy-systems-the-first-step-to-a-seamless-azure-migration/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/assessing-legacy-systems-the-first-step-to-a-seamless-azure-migration/</guid><pubDate>Fri, 28 Aug 2026 08:47:50 -0000</pubDate><category>article</category><description>Welcome back to the blog! When your organization reaches the point where digital transformation is no longer optional, the conversation almost always turns to the c…</description></item><item><title>Transforming Fragmented Workflows: The Power of ServiceNow and Microsoft 365 Integration</title><link>https://www.m365.fm/community/u/mirko-p/blog/transforming-fragmented-workflows-the-power-of-servicenow-and-microsoft-365-integration/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/transforming-fragmented-workflows-the-power-of-servicenow-and-microsoft-365-integration/</guid><pubDate>Fri, 28 Aug 2026 08:22:58 -0000</pubDate><category>article</category><description>In today's fast-paced corporate environment, modern enterprises are constantly searching for ways to eliminate digital friction, stop context-switching, and bring o…</description></item><item><title>Bridging the Grounding Gap: Why Your Enterprise AI Needs Context</title><link>https://www.m365.fm/community/u/mirko-p/blog/bridging-the-grounding-gap-why-your-enterprise-ai-needs-context/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/bridging-the-grounding-gap-why-your-enterprise-ai-needs-context/</guid><pubDate>Wed, 26 Aug 2026 10:35:05 -0000</pubDate><category>article</category><description>Welcome back to the podcast blog! If you have been following our recent conversations on enterprise technology, you know that artificial intelligence is moving fast…</description></item><item><title>Beyond Copilot: Building Enterprise AI Agents That Actually Work with Copilot Studio with Manpreet Singh [MVP-MCT]</title><link>https://www.m365.fm/show/episodes/manpreet-singh/</link><guid>https://www.m365.fm/show/episodes/manpreet-singh/</guid><pubDate>Mon, 24 Aug 2026 00:00:00 -0000</pubDate><category>episode</category><description>Building an impressive agent demo is easy, but making agents work reliably in a global enterprise with sensitive data, governance and real users is something else. Microsoft MVP Manpreet Singh explains for architects, IT leaders and makers how to design…</description></item><item><title>Synced vs. Federated Microsoft Graph Connectors: Which Should You Choose?</title><link>https://www.m365.fm/community/u/mirko-p/blog/synced-vs-federated-microsoft-graph-connectors-which-should-you-choose/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/synced-vs-federated-microsoft-graph-connectors-which-should-you-choose/</guid><pubDate>Sat, 22 Aug 2026 21:26:40 -0000</pubDate><category>article</category><description>Welcome to our deep dive into the architecture of modern enterprise search and data integration. If you have been following our recent podcast discussions on enterp…</description></item><item><title>Error Handling and Monitoring Best Practices in Azure Logic Apps</title><link>https://www.m365.fm/community/u/mirko-p/blog/error-handling-and-monitoring-best-practices-in-azure-logic-apps/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/error-handling-and-monitoring-best-practices-in-azure-logic-apps/</guid><pubDate>Wed, 12 Aug 2026 07:52:06 -0000</pubDate><category>article</category><description>When you build mission-critical automation workflows, keeping them running smoothly is your top priority. In our latest podcast episode, Build Enterprise Automation…</description></item><item><title>Microsoft Graph Connectors - Simply Explained</title><link>https://www.m365.fm/show/episodes/microsoft-graph-connectors-simply-explained/</link><guid>https://www.m365.fm/show/episodes/microsoft-graph-connectors-simply-explained/</guid><pubDate>Sun, 19 Jul 2026 00:00:00 -0000</pubDate><category>episode</category><description>Microsoft Graph Connectors extend the Microsoft Graph by bringing data from external systems into Microsoft 365, making it searchable and accessible through Microsoft Search, Microsoft Copilot, and other Microsoft 365 experiences. Instead of limiting users to…</description></item><item><title>Integrating ServiceNow with Teams: A Complete Guide</title><link>https://www.m365.fm/community/u/mirko-p/blog/integrating-servicenow-with-teams-a-complete-guide/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/integrating-servicenow-with-teams-a-complete-guide/</guid><pubDate>Tue, 19 May 2026 09:21:44 -0000</pubDate><category>article</category><description>Bringing ServiceNow and Microsoft Teams together isn’t just a tech project—it’s a game-changer for how your organization gets work done. This guid…</description></item><item><title>Using Bots in Teams: The Ultimate Guide for Modern Workplaces</title><link>https://www.m365.fm/community/u/mirko-p/blog/using-bots-in-teams-the-ultimate-guide-for-modern-workplaces/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/using-bots-in-teams-the-ultimate-guide-for-modern-workplaces/</guid><pubDate>Mon, 18 May 2026 12:04:06 -0000</pubDate><category>article</category><description>Digital transformation isn’t just a buzzword—it’s reality for organizations that want to stay sharp. As remote and hybrid work take center stage, …</description></item><item><title>Copilot vs ServiceNow AI for IT Operations: Which Enterprise AI Platform Wins?</title><link>https://www.m365.fm/community/u/mirko-p/blog/copilot-vs-servicenow-ai-for-it-operations-which-enterprise-ai-platform-wins/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/copilot-vs-servicenow-ai-for-it-operations-which-enterprise-ai-platform-wins/</guid><pubDate>Thu, 16 Apr 2026 08:12:59 -0000</pubDate><category>article</category><description>Picking the right AI for IT operations can make or break your digital game plan. Microsoft Copilot and ServiceNow Agentic AI are leading the charge, transforming ho…</description></item><item><title>Copilot Plugins Explained: A Complete Guide for Microsoft 365</title><link>https://www.m365.fm/community/u/mirko-p/blog/copilot-plugins-explained-a-complete-guide-for-microsoft-365/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/copilot-plugins-explained-a-complete-guide-for-microsoft-365/</guid><pubDate>Sun, 15 Mar 2026 20:44:14 -0000</pubDate><category>article</category><description>Learn about plugins in Microsoft 365 Copilot! This guide explains how these extensions enhance Microsoft Copilot's capabilities.</description></item><item><title>ServiceNow and Microsoft 365: From Intent to Business Action</title><link>https://www.m365.fm/show/episodes/servicenow-microsoft-integration/</link><guid>https://www.m365.fm/show/episodes/servicenow-microsoft-integration/</guid><pubDate>Mon, 26 Jan 2026 00:00:00 -0000</pubDate><category>episode</category><description>Most organizations still think of ServiceNow as a ticketing system. That framing is not just wrong—it’s actively harmful. Ticketing was the entry point, not the destination. The real enterprise problem is not tool sprawl. It’s that work has no single…</description></item><item><title>Connect Microsoft Copilot to Salesforce, ServiceNow, and APIs</title><link>https://www.m365.fm/show/episodes/microsoft-365-copilot-data-blindness-fix/</link><guid>https://www.m365.fm/show/episodes/microsoft-365-copilot-data-blindness-fix/</guid><pubDate>Wed, 17 Dec 2025 00:00:00 -0000</pubDate><category>episode</category><description>You think Microsoft Copilot knows your business. It doesn’t—and that blind spot is costing you real decisions. In this episode, we expose the uncomfortable truth about Microsoft 365 Copilot: out of the box, it only sees surface-level data like emails, chats…</description></item><item><title>Defending Every Cloud: How Microsoft Defender for Cloud Unifies Security Across Azure, AWS and Google Cloud</title><link>https://www.m365.fm/community/u/mirko-p/blog/defending-every-cloud-how-microsoft-defender-for-cloud-unifies-security-across-azure-aws-and-google-cloud/</link><guid>https://www.m365.fm/community/u/mirko-p/blog/defending-every-cloud-how-microsoft-defender-for-cloud-unifies-security-across-azure-aws-and-google-cloud/</guid><pubDate>Tue, 18 Nov 2025 13:18:42 -0000</pubDate><category>article</category><description>Microsoft Defender for Cloud unifies security, compliance, and threat detection across Azure, AWS, and Google Cloud from a single dashboard.</description></item><item><title>Build Enterprise Automation with Azure Logic Apps</title><link>https://www.m365.fm/show/episodes/azure-logic-apps-for-automation/</link><guid>https://www.m365.fm/show/episodes/azure-logic-apps-for-automation/</guid><pubDate>Mon, 03 Nov 2025 00:00:00 -0000</pubDate><category>episode</category><description>Most teams drown in handoffs—forwarding emails, chasing approvals, pasting links into chats—while the real work waits. Azure Logic Apps turns that manual glue into a reliable, enterprise-grade automation fabric across Microsoft 365, the Power Platform, and…</description></item><item><title>Connect External Systems to Microsoft 365 Search with Graph</title><link>https://www.m365.fm/show/episodes/custom-connectors-breaking-the-m365-search-barrier/</link><guid>https://www.m365.fm/show/episodes/custom-connectors-breaking-the-m365-search-barrier/</guid><pubDate>Tue, 05 Aug 2025 00:00:00 -0000</pubDate><category>episode</category><description>Most organizations assume “we’re on Microsoft 365, so we’re covered.” But critical knowledge still hides in legacy databases, shadow systems, and half-retired tools. The result: missed renewals, compliance risk, duplicated work, and stalled decisions. In this…</description></item></channel></rss>