https://www.m365.fm/entity/teams-call-queues/Call queues in Microsoft Teams route incoming callers to groups of people in an organization who can help with a particular issue or question, sharing the incoming call volume.enhttps://www.m365.fm/community/u/mirko-p/blog/teams-phone-devices-the-complete-guide-to-certified-equipment-for-microsoft-teams/https://www.m365.fm/community/u/mirko-p/blog/teams-phone-devices-the-complete-guide-to-certified-equipment-for-microsoft-teams/Thu, 14 May 2026 05:50:22 -0000articleLearn Teams Phone devices with practical guidance on setup, licensing, architecture, security, governance, and real-world use.