2026-06-25

Microsoft Work IQ: The Intelligence Layer for Microsoft 365

Work IQ represents Microsoft’s next major evolution for Microsoft 365 Copilot, transforming it from a simple AI assistant into an intelligence layer that understands people, teams, projects, and organizational knowledge. Instead of relying only on documents, Work IQ builds a contextual understanding of how work happens across Microsoft 365, enabling more accurate answers, better recommendations, and smarter AI agents. In this episode, we explore how Work IQ combines signals from emails, meetings, chats, documents, calendars, organizational structures, and business processes to create a rich knowledge graph that powers Microsoft 365 Copilot. The discussion explains why context has become the most valuable asset in enterprise AI and how organizations can improve productivity without constantly training custom AI models. The episode also covers the architectural foundations behind Work IQ,

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Microsoft Work IQ: The Intelligence Layer for Microsoft 365 (English)