Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate (MB-280)

Certification

Certification exam of the Microsoft ecosystem. Retired on 31 July 2026. Successor: AB-210.

No longer current. Replaced by: Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (AB-210).

Title graphic: Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate (MB-280) (Certification)

Type	Certification
Also known as	MB-280
Documentation	learn.microsoft.com/en-us/credentials/certifications/exams/mb-280
Level	Associate
Exam code	MB-280
Valid for	12 months

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