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M365 Show · YouTube · 2026-10-31

Dynamics 365 Customer Insights: Master Advanced Segmentation

Dynamics 365 Customer Insights: Master Advanced Segmentation

Are your marketing lists missing the mark because you are relying on basic demographic data? In this video, we explore how to move beyond simple filters like age and location to master advanced segmentation in Dynamics 365 Customer Insights. Discover how combining behavioral and transactional data can transform your targeting strategy and drive real results for your organization. Most marketing teams start with demographics because they are easy to report, but this approach often misses the nuance of actual buying intent. We dive into why behavioral data is the real key to boosting conversion

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