Managed service provider (MSP)

Concept

An outside company that a business hires to run and manage its IT or cloud environment on its behalf.

Title graphic: Managed service provider (MSP) (Concept)

Type	Concept

Key points about Managed service provider (MSP)

Albin Klinaku, a Microsoft Intune MVP in security, discusses running a security-first managed service provider on Microsoft technologies. · Building a Secure Microsoft-First MSP

Episodes about Managed service provider (MSP)

Building a Secure Microsoft-First MSP

2026-07-16 · Video on YouTube

Building a successful Managed Service Provider today requires far more than device management and helpdesk support. Customers expect proactive security, cloud expertise, and modern identity protection from day one. In this episode of the M365 Show, Mirko…

Azure Lighthouse - Simply Explained

2026-10-21

Managed service providers and multi-tenant enterprises have long juggled separate logins in every customer tenant. This episode explains how Azure Lighthouse replaces that with delegated, auditable access that the customer controls, and where its limits are.…

How Microsoft Partners Can Survive CSP Margin Compression

2026-03-11 · Video on YouTube

This episode breaks down a major transformation happening in the Microsoft partner ecosystem: 👉 The shift from technical implementation → economic stewardship The key message is blunt: If your business still competes on technical delivery, you’re competing in…

Timeline of episodes about Managed service provider (MSP)

Articles about Managed service provider (MSP) (3)

Why Great Products Aren't Enough: Mastering the Microsoft Ecosystem Amplifier
2026-08-27 · Mirko Peters
Welcome back to the blog! If you run an Independent Software Vendor (ISV), Managed Service Provider (MSP), Cloud Solution Provider (CSP), or consulting practice, yo…
Direct vs. Indirect CSP: Which Microsoft Partner Model is Right for You?
2026-08-22 · Mirko Peters
Compare direct and indirect Microsoft CSP models, including distributor relationships, billing, support responsibilities, investment, and operational demands.
Microsoft 365 Tenant Management: Multiple Tenants
2026-02-11 · Mirko Peters
Learn how to manage multiple Microsoft 365 tenants, compare single-tenant and multi-tenant setups, and plan policies, administration, and security for MSPs.

Frequently asked questions

What is a Microsoft-first MSP?

It is a managed service provider that builds its services on Microsoft technologies such as Intune, Defender and Entra ID to manage devices and secure customers at scale. · From the episode: Building a Secure Microsoft-First MSP

Glossary

Community wiki

Short info above, community knowledge below: add practical tips, examples or corrections. New contributions are reviewed first; trusted members publish directly.

Experts and companies for this topic

Nobody has listed this topic yet. Add it to your profile.

Sources

Feed for this topic (RSS): entity/managed-service-provider/feed.xml
M365.FM episodes on this topic: 3
Articles on this topic: 3

Maintained by Mirko Peters (Microsoft MVP) · Last updated: 2026-11-03