Operator Connect

Concept

A Teams Phone connectivity option in which a Microsoft-certified carrier provides PSTN connectivity, numbers and the session border controllers, with numbers managed in the Teams admin center.

Title graphic: Operator Connect (Concept)

Type	Concept
Documentation	learn.microsoft.com/en-us/microsoftteams/operator-connect-plan

Episodes about Operator Connect

From Microsoft Lync to Teams with Carsten Lund Meilbak…

2026-05-26 · Video on YouTube

In this episode of the M365.fm podcast, Mirko Peters speaks with Microsoft MVP Carsten Lund Meilbak about the evolution of enterprise communication and collaboration — from the early days of Microsoft Lync and Skype for Business to the modern Microsoft Teams…

Articles about Operator Connect (3)

Microsoft Teams Phone Direct Routing vs Operator Connect: Which Is Right for Your Enterprise?
2026-10-25 · Mirko Peters
Compare Microsoft Teams Phone Direct Routing and Operator Connect. Discover provisioning speed, cost, flexibility, and which model fits your enterprise voice needs.
Operator Connect For Teams Guide
2026-05-14 · Mirko Peters
Learn Operator Connect for Teams with practical guidance on setup, licensing, architecture, security, governance, and real-world use.
Direct Routing Vs Operator Connect Guide
2026-05-13 · Mirko Peters
Compare Direct Routing and Operator Connect for Microsoft Teams Phone, including architecture, carriers, control, cost, migration, and governance.

Glossary

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Sources

Documentation: learn.microsoft.com/en-us/microsoftteams/operator-connect-plan
Feed for this topic (RSS): entity/operator-connect/feed.xml
M365.FM episodes on this topic: 1
Articles on this topic: 3

Maintained by Mirko Peters (Microsoft MVP) · Last updated: 2026-11-03