Sales Order Agent

Product

Sales Order Agent is a Microsoft-built AI agent in Dynamics 365 Business Central that reads customer order emails, checks stock and creates draft sales quotes or orders for human review and approval.

Title graphic: Sales Order Agent (Product)

Type	Product
Documentation	learn.microsoft.com/en-us/dynamics365/business-central/sales-order-agent-process

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Sources

Documentation: learn.microsoft.com/en-us/dynamics365/business-central/sales-order-agent-process

Maintained by Mirko Peters (Microsoft MVP) · Last updated: 2026-11-03