Concept
The time one step needs to complete one unit, measured from start to finish of that step. Compared with takt time, it shows whether a step can keep up with demand.
Cycle time is how long a single step takes to finish one unit, from the moment work on it starts to the moment it is done and ready to pass on. Each step has its own cycle time, and the slowest step usually sets the pace of the line.
Cycle time is often confused with takt time and lead time. Takt time is set by customer demand and is a target. Cycle time is measured at the step. Lead time covers the whole journey, including waiting. If a step's cycle time is longer than takt time, it cannot keep up and becomes a bottleneck. If it is much shorter, the step waits or builds up stock. Cycle times are the basis for line balancing and for value stream maps.
| Type | Concept |
|---|---|
| Also known as | Zykluszeit, Process cycle time, Station cycle time |
2025-08-05 · Video on YouTube
“Your M365 dashboards look busy—but do they move revenue, reduce cycle time, or raise CSAT? Stop counting clicks and start proving ROI: tie Teams, SharePoint, and Outlook activity directly to sales closed, cases resolved, and projects delivered with a unified…
2025-08-05 · Video on YouTube
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2025-12-10 · Video on YouTube
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2025-11-03 · Video on YouTube
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Counting clicks shows activity, not outcomes. The episode argues that usage does not equal value, so M365 activity must be linked to KPIs such as revenue won, cycle time, case closure SLA and CSAT. · From the episode: Link Microsoft 365 Usage to Real Business…
They let you forecast the impact of behavior changes, for example higher SharePoint engagement leading to shorter cycle time. This turns correlations into planning scenarios for leaders. · From the episode: Link Microsoft 365 Usage to Real Business…
Choose a business trigger such as invoice approved, lead qualified or case created, orchestrate in Power Automate and update other modules in parallel while stamping an audit trail and measuring cycle time. · From the episode: Automate Dynamics 365 Approvals, Leads, and…
Error handling, retries and audit trails stamped with who, what, when and where, plus metrics on cycle time and failure rate to prove the automation works. · From the episode: Automate Dynamics 365 Approvals, Leads, and…
The show notes list hours saved per user per week, task cycle time reduction, error reduction and adoption metrics. Adoption covers user count, questions per user and retention. · From the episode: Microsoft 365 Copilot vs Copilot Studio Agents
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Maintained by Mirko Peters (Microsoft MVP) · Last updated:
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