Retail

Industry

The industry that sells goods to consumers or businesses, in stores, online or both.

Title graphic: Retail (Industry)

Type	Industry
Also known as	Einzelhandel, Handel, Retail trade

Key points about Retail

Commerce evolved from Dynamics 365 Retail, which focused on physical retail and point of sale. · Dynamics 365 Commerce - Simply Explained
In omnichannel retail, customers move between channels while business information stays connected, and channels are entrances to the same operation. · Dynamics 365 Commerce - Simply Explained
Typical uses are fraud detection in finance, customer behavior analysis in retail and real-time analytics in telecommunications. · Azure Event Hubs - Simply Explained

Episodes about Retail

Dynamics 365 Commerce - Simply Explained

2026-08-17 · Video on YouTube

A customer buys online, picks up in one store and returns in another, and suddenly four disconnected systems have to agree. This knowledge nugget explains Dynamics 365 Commerce in plain English for retail, IT and business leaders, covering the customer…

Azure Event Hubs - Simply Explained

2026-07-15 · Video on YouTube

Azure Event Hubs is Microsoft's high-throughput event streaming platform, built to ingest and process millions of events per second with low latency. In this episode, we explain what Azure Event Hubs is, how it works, and why it's a critical service for…

Balance Power Platform Security and Innovation

2025-08-05 · Video on YouTube

Balance Power Platform innovation and security with managed environments, DLP, least privilege, connector governance, monitoring, ALM, and audit evidence.

Build Intelligent Power Apps with AI Builder

2025-08-05 · Video on YouTube

Stop waiting on data scientists. Power Apps AI Builder drops ready-to-use AI—document processing, prediction, object detection, text models—straight into your apps and flows. Build it, ship it, retrain it, all inside the Power Platform with enterprise-grade…

Timeline of episodes about Retail

Articles about Retail (4)

How to Build Custom Orchestration Flows in Dynamics 365 Intelligent Order Management
2026-08-21 · Mirko Peters
Learn how to build, test, and publish custom orchestration flows in Dynamics 365 Intelligent Order Management to automate multi-system retail fulfillment.
How Distributed Order Management Works in Dynamics 365 Commerce
2026-08-17 · Mirko Peters
Learn how Distributed Order Management in Dynamics 365 Commerce uses business rules to automate fulfillment across warehouses and physical retail stores.
Building Multi-Language Sites for Global Reach in SharePoint
2026-05-25 · Mirko Peters
Build SharePoint multilingual sites with language settings, translation workflows, page variants, navigation, audience targeting, governance, accessibility, and SEO.
B2C Vs B2B Identity Guide
2026-04-30 · Mirko Peters
Learn B2C vs B2B identity with practical guidance on setup, architecture, security, governance, and real-world use.

Frequently asked questions

How is Dynamics 365 Commerce related to Dynamics 365 Retail?

Commerce evolved from Retail, which primarily focused on physical retail operations and point of sale. Commerce reflects shopping journeys that no longer remain in a single channel. · From the episode: Dynamics 365 Commerce - Simply Explained

What does omnichannel retail mean?

Customers can move between channels, such as starting on a smartphone and finishing in a store, while the underlying business information stays connected. · From the episode: Dynamics 365 Commerce - Simply Explained

What problems appear when retail systems are separate?

A website might show a different price than the store, a product could look available online while stock is missing, and store employees may be unable to access a web order. · From the episode: Dynamics 365 Commerce - Simply Explained

Is Dynamics 365 Commerce just a web shop?

No. It is a connected foundation for stores, e-commerce, point of sale and back-office retail operations, not merely a website builder. · From the episode: Dynamics 365 Commerce - Simply Explained

What does the escaped dashboard story illustrate?

A retail company built a sensitive Power BI dashboard and shared it too widely. One employee with no need for the data shared it externally, and competitive pricing strategies reached a rival's inbox. · From the episode: Balance Power Platform Security and Innovation

Community wiki

Short info above, community knowledge below: add practical tips, examples or corrections. New contributions are reviewed first; trusted members publish directly.

Sources

Feed for this topic (RSS): entity/retail/feed.xml
M365.FM episodes on this topic: 4
Articles on this topic: 4

Maintained by Mirko Peters (Microsoft MVP) · Last updated: 2026-11-06