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Alicia King

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Microsoft Most Valuable Professional (MVP), Presales Engineer Director • National Sales

Alicia King is a Presales Engineer Director at RSM US LLP and a Microsoft Most Valuable Professional (MVP) who helps CFOs and CIOs reduce disruption, control total cost, and consolidate systems through successful Microsoft ERP transformations.

With deep expertise in Microsoft Dynamics 365 Finance and Operations, Alicia brings extensive experience supporting complex enterprise transitions and guiding organizations through critical decision points. She is known for her ability to translate financial and operational complexity into clear, executive level insights, enabling leaders to understand both the business impact and system implications of their ERP strategies.

Alicia has supported more than 100 successful Microsoft ERP transitions across 14+ countries and regularly works with finance, technology, and executive stakeholders during the presales and solution shaping phases. Her approach emphasizes practical system design, financial clarity, and alignment between business objectives and platform capabilities.

In addition to her consulting work, Alicia is an active speaker and podcast host within the Microsoft Dynamics community. She is passionate about knowledge sharing and helping organizations make confident, informed decisions as they modernize and optimize their ERP environments.

ERP Modernization Without the Chaos with Alicia King [MVP]
May 29, 2026

ERP Modernization Without the Chaos with Alicia King [MVP]

In this episode of the M365 FM Podcast, Mirko Peters speaks with Alicia King, Microsoft MVP and Pre-Sales Engineering Director at RSM US LLP, about how organizations can modernize ERP systems without creating unnecessary disruption.Alicia shares lessons from over 100 ERP transformation projects across more than 40 countries, emphasizing that ERP modernization is fundamentally a business transformation initiative rather than a technology project. Success depends on leadership alignment, clear business goals, strong change management, and user adoption—not just selecting the right software.The conversation explores the evolution of Microsoft Dynamics 365 Finance & Supply Chain and how Microsoft's expanding ecosystem has brought more capabilities into a unified platform. Alicia explains how this helps organizations streamline operations, improve visibility, and reduce complexity.The episode also highlights common reasons ERP projects struggle, including poor communication, un…