The deliberate structuring of sites, content, metadata and navigation so that information can be found and managed; described in the episode as the biggest pain point in SharePoint implementations.
When pasting an exact file title into intranet search returns nothing, the cause is an Information Architecture problem and not a user problem. · Make SharePoint Search Show the Right Files…
Information architecture has six elements: global navigation, hub navigation, local navigation, metadata, search and personalization. · Make SharePoint Search Show the Right Files…
Information architecture matters more than technology; without it SharePoint becomes a huge shared folder with duplicates, outdated content and unclear ownership. · SharePoint Isn't Boring Anymore
Your AI isn’t broken — your digital city is lying to it. In this noir-style podcast episode, we pull back the curtain on why Copilot, search, and enterprise AI tools hallucinate, misfire, and surface the wrong answers even when the data “exists.” The culprit…
This episode rips apart the illusion that “Copilot training” is a workshop, a slide deck, or a single rollout campaign. It starts with a familiar pain: you trained users on Microsoft Copilot, pinned decks, hosted Q&As, ran office hours—and your help desk…
The traditional SharePoint intranet is reaching the end of its lifecycle. For years, organizations have relied on manually designed sites, static navigation structures, and carefully curated content pages that quickly become outdated. In this episode of the…
Artificial Intelligence is evolving far beyond single prompts and chatbots. In this episode of the M365 FM Podcast, Mirko Peters speaks with Microsoft MVP Reshmee Auckloo about how organizations can design enterprise-grade multi-agent AI solutions using…
If you can paste the exact title of a file into intranet search and still get nothing back, you don’t have a user problem—you have an Information Architecture (IA) problem. This episode shows how to fix the foundations so both humans and Copilot can actually…
Copilot can only work with what your SharePoint structure lets it find and what your permissions let it see. In this episode of M365 FM, we look at information architecture for SharePoint Online in the Copilot era: sites, hubs, content types, metadata…
SharePoint has long been seen as complicated and boring, but Copilot turns it into the knowledge layer of the modern workplace. In this conversation, MVP Marcin Siewnicki shares practical advice for IT pros, intranet owners and governance teams on information…
SharePoint has become the central repository for business knowledge, documents, contracts, policies, and operational records. Yet many organizations are sitting on a hidden problem: their content lacks the metadata needed to make that information truly…
Mapping SharePoint or SharePoint Online as a network drive sounds convenient, but in this episode we break down what it really means, why organizations consider it, and when it actually makes sense. You’ll learn how SharePoint document libraries work behind…
Timeline of episodes about Information architecture
Why does Microsoft 365 Copilot give wrong answers?
The episode blames information architecture rather than the model. Broken site structure, weak metadata and sloppy permissions mean Copilot cannot find or ground answers in the right content, even if the data exists. · From the episode: Fix Microsoft 365 Copilot Accuracy with…
Which Purview features matter to information architects?
The episode highlights the Data Map, classification, retention and data loss prevention, together with information architecture. They provide the practical enterprise controls for finding, labeling and protecting data. · From the episode: Microsoft Purview Data Governance for…
What should organizations do before adding AI to their intranet?
Organizations should first assess their content structure, because effective AI integration depends on well-organized content. If the information architecture has degraded and content is outdated, AI will only reproduce those problems. · From the episode: AI-Powered SharePoint Intranets
Why does intranet search return nothing for an exact file title?
The episode says this signals an Information Architecture problem, not a user error. If navigation, metadata and site structure are weak, search cannot reliably surface content, so humans and Copilot both fail to find things. · From the episode: Make SharePoint Search Show the Right Files…
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