Gautam Sheth

In this episode of M365.fm, host David Warner speaks with MVP Gautam Sheth about Microsoft 365 Copilot extensibility and how organizations can go beyond the out-of-the-box Copilot experience. Gautam explains the different extensibility options available, including declarative agents, custom engine agents, Copilot connectors, and plugins, helping listeners understand when and why each approach should be used. The discussion focuses on practical steps for extending Copilot with organizational knowledge, business processes, and external systems to deliver more relevant and actionable AI experiences. Gautam highlights the importance of grounding Copilot in enterprise data, leveraging Microsoft Graph, and designing solutions that align with real business scenarios rather than simply adding AI for its own sake. The episode also covers governance, security, and adoption considerations, emphasizing that successful Copilot implementations require a balance between technical capabilities …