Operational excellence manager

Посада / роль

Builds and runs the operational excellence programme of a company or site, with standards, routines, performance measures and improvement projects.

Description

An operational excellence manager is responsible for the programme that makes operations reliably efficient. The work covers setting common standards and routines, defining performance measures, running improvement projects and checking how mature each site or area is. The manager works with plant managers, lean managers and the continuous improvement team, and often reports to operations or to the management board.

A typical task is to connect daily management at the shop floor with the targets of the company, so that results can be compared between sites. The role needs knowledge of lean management and often of Six Sigma, plus the ability to convince people rather than to order. Titles vary, for example head of OpEx, operational excellence lead or director of operational excellence.

Maintained by Mirko Peters (Microsoft MVP) · Last updated: 2026-11-11