Concept
A chatbot is a conversational interface that answers user questions by retrieving or generating responses, typically used for FAQs and support ticket deflection.
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2026-06-01 · Video on YouTube
Stop Building Chatbots: How to Codify Your Logic into a Digital Twin challenges the common enterprise approach of building AI chatbots as the primary interface for automation. The episode argues that while chatbots are easy to deploy and demonstrate, they…
2026-07-29 · Video on YouTube
Many organizations celebrate early Copilot and chatbot wins, then discover agents borrowing human identities, calling models directly and running long after their projects ended. This episode is for architects, IT and governance leaders who want to scale AI…
2026-07-21 · Video on YouTube
AI Agents are one of the biggest shifts in artificial intelligence, moving beyond simple chatbots to software that can reason, plan, make decisions, and perform real work across multiple systems. In this episode of Microsoft Knowledge Nuggets, Mirko Peters…
2026-10-25 · Video on YouTube
Learn what Microsoft Foundry Agent Service is, how it works with AI models and tools, and how to build production-ready agents without server headaches. Microsoft's Foundry catalog now holds more than ten thousand AI models. That number only matters if you…
2026-10-23 · Video on YouTube
Learn what Microsoft's Semantic Kernel is, how plugins and function calling work, and how to connect your code to LLMs. Plain English guide. Semantic Kernel is the layer under Microsoft's AI tools that almost nobody explains. It's a free, open-source kit that…
2026-07-23 · Video on YouTube
AI agents are everywhere in headlines, yet few people can explain what they are or which framework to build them with. This episode is for developers, IT leaders and business decision makers exploring agents in Microsoft environments. You learn what Microsoft…
2026-07-01 · Video on YouTube
Most organizations believe they are building AI agents, but in reality they are still creating advanced chatbots. In this episode, we explore why the next generation of Microsoft AI is no longer about individual bots, but about intelligent runtimes that…
2026-05-31 · Video on YouTube
he era of prompt engineering is ending. While organizations have spent years teaching employees how to write better AI prompts, this approach creates inconsistent results, limits scalability, and keeps humans trapped in every workflow step. Instead of relying…
2026-07-29 · Video on YouTube
Explore agentic AI for IT operations with Christiaan Brinkhoff: Windows 365, Intune, AI agents, governance, security, and Microsoft's agentic OS vision.
2026-07-23 · Video on YouTube
Welcome to another episode of Knowledge Nuggets with Mirko Peters. Today we're exploring Agent Feed, Microsoft's new supervision experience for https://www.m365.fm/ai-agents-simply-explained/ inside https://www.m365.fm/power-apps-simply-explained/. As AI…
2026-07-16 · Video on YouTube
Azure AI Foundry is Microsoft's enterprise platform for building, deploying, and managing AI applications and intelligent agents at scale. Instead of stitching together multiple AI services, developers get a unified environment for working with foundation…
2026-07-04 · Video on YouTube
Most organizations think they're building AI agents, but in reality they're still creating advanced chatbots. This episode explains why the future of Microsoft AI lies beyond conversational interfaces and focuses on Graph-powered, enterprise-grade agents that…
Chatbots are easy to deploy and demonstrate but often fail to capture the real business value in processes and decision-making logic. · From the episode: Codify Business Logic into a Digital Twin for…
A chatbot is like a receptionist: you ask, it answers. An agent is like a personal assistant who takes initiative, for example booking a meeting with a supplier on its own. · From the episode: AI Agents - Simply Explained
No. Semantic Kernel is middleware, the quiet layer in the middle that connects your own code to an AI model, rather than a chatbot builder. · From the episode: Semantic Kernel - Simply Explained
Complex workflows need collaboration between specialized agents, plus memory, governance and lifecycle control. A chatbot that only responds to prompts lacks that coordination. · From the episode: Microsoft AI Agent Runtimes
An architectural model in which specialized AI agents, each owning a specific responsibility, collaborate to deliver business outcomes instead of single chatbot conversations. · From the episode: How to Build a Microsoft Copilot Agent Fabric
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Maintained by Mirko Peters (Microsoft MVP) · Last updated:
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