AI Stewardship with Microsoft: Why Every Company Needs an AI Stewardship Program — and How to Build One

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Most leaders think governance controls AI.

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It doesn't.

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People do policies don't make decisions at 4 p.m.

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when a model drifts or a copilot surfaces salary data

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in a board deck.

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You do.

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The organizations that wind define intent, decision rights,

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and escalation before the incident, then enforce them.

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Here's what you'll get today.

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A first draft stewardship russi, a 90-day plan you can run,

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a use case inventory structure that scales,

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and an escalation workflow that works in minutes, not weeks.

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Microsoft is our reference architecture,

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an intra-per-view copilot responsible AI,

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so you can align decisions without touching a console.

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Act one, why governance fails?

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Governance fails on contact with reality

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because it assumes controls are the system.

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They are not.

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The system is people making distributed decisions

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fast within complete information.

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Shadow AI, pilot forever culture, and exception creep,

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turn deterministic designs into probabilistic ones,

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over time dashboards without owners become theater.

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Incidents become lawful but awful.

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The accountability gap shows up three ways.

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Attributability, answerability, and authority.

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Attributing outcomes to values fails

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when nobody owns the intent.

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Answerability collapses when the only artifact

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is a policy PDF.

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Authority disappears when no one can stop revenue for safety.

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This is not a tooling problem, it's an ownership problem.

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If you're a Cairo, your decision here

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is to define decision surfaces

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where human judgment must overrule model output

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and who is accountable at each surface.

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If you run IT, your decision is to validate enforceability.

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Identity and data boundaries must reflect

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those surfaces, not wishful org charts.

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If you lead data or product, your responsibility

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is to map actual decisions in the workflow, who triggers them,

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what inputs they consume and how harm is detected.

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If you own a business outcome, your responsibility

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is to accept or decline residual risk in writing.

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Now the uncomfortable truth, entra, purview, and co-pilot

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will amplify your intent or your entropy.

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Identity without stopship authority is noise,

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labels without ownership or wallpaper.

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Co-pilot is not leaking.

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Your governance is through overshared sites,

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open links, and often agents.

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The fix is not another policy.

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Its stewardship, continuous human ownership

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of AI intent, behavior, and outcomes, evidence patterns

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are everywhere.

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Often AI.

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Agents and connectors with no owner.

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Still acting, exception creep, temporary bypasses

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that never expire.

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Dashboards without owners, red metrics, nobody can pause.

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Shadow AI.

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Teams using personal tenants and unmanaged plugins

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because sanctioned parts are slow.

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Governance theater, committees that write principles

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but never adjudicate incidents.

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If you're a coyote, this is where you must step in.

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Set risk appetite per domain and the non-delegable decisions,

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including kill switch rules.

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If you run IT, this is where people will expect answers

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from you, who can invoke which capability,

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under which conditions, joiners, movers, levers, service

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principles, default deny for sensitive scopes.

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If you lead data or product, you decide fitness, lineage,

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consent provenance, representativeness,

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and unlearning parts per use case.

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If you own the business, you decide consequence.

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When value is paused, degraded, or retired.

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The checkpoint, if policy isn't stopping drift,

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your model is wrong.

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Reset to stewardship, define principles, roles,

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decision rights, and escalation, then bind intent

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to enter and purview and treat co-pilot governance

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as your proof of model breakage, not its cause.

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The accountability gap in enterprise AI.

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Most organizations treat accountability as a document.

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It is not.

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In AI, accountability is a design property

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of your operating model, who sets intent, who explains outcomes,

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and who can stop revenue for safety.

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Miss anyone and drift turns from a nuisance

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into an inevitability, adoption always outpaces control.

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That's normal.

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The problem starts where ownership evaporates

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at the decision surface, where a system

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suggests a human accepts, and no one can attribute

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the value trade-off that just happened.

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You're running a distributed decision engine,

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policy sit on the shelf.

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Decisions happen in chat, in email inside co-pilot

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and in code that one team controls, but 10 teams depend on.

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Three gaps define the exposure.

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First, whose values?

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If product defines faster claims, legal assumes,

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fair claims, and finance rewards, cheaper claims,

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you've encoded three incompatible intents

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without an adjudicator.

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Second, who explains?

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If a toxic combination of prompts, data, and defaults

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yields a lawful but awful denial,

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can anyone reconstruct the inputs, the model behavior,

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and the human acceptance that made it stick?

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Third, who can stop revenue?

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If a safety hit occurs in peak season

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and no one is empowered to pause the agent,

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your organization just chose velocity over trust by a mission.

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Why this happens is structural.

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Your environment is a web of distributed services,

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vendor models, and exception rules.

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Conditional logic stacks until it becomes conditional chaos.

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Point tools proliferate, vendor commitments dilute.

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Meanwhile, the graph of authorization decisions,

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identity, device, data label, tenant boundary,

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shifts daily as people move, projects end,

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and share links sprawl.

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Over time, a deterministic design becomes a probabilistic system.

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It will eventually surface the wrong thing

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to the right person or the right thing to the wrong person.

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You'll see early signals, reviews arrive late,

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after deployment pressure made them ceremonial.

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Incidents are lawful but awful, perfectly compliant,

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yet reputationally damaging.

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Board risk letters mention AI as a thematic exposure

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without named owners, often bots keep working.

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Temporary exceptions never expire, dashboards grow,

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but stops don't.

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These are not accidents.

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They are symptoms of missing decision rights.

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If you're a coyote, your decision here

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is to define decision surfaces explicitly,

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where human judgment must apply, what evidence is required,

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and who holds the pen to accept residual risk.

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Publish a short list of non-delegables, prohibited uses,

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forced human review zones, and stop-ship conditions.

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Tie them to incentives.

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If you run IT, your decision is to make enforceability real.

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Identity is the control plane.

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Bind, who can invoke which capability

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under which conditions to enter.

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Close joiner, mover, lever gaps,

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resertify service principles, kill onalous agents,

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default deny sensitive scopes.

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Your measure is not policy pages,

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its access turned off when ownership ends.

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If you leave data or product, your responsibility

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is to make decisions traceable.

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For each use case, prove lineage, consent provenance,

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representativeness, and unlearning paths.

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Decide the explainability level required for the domain,

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then instrument prompts grounding data and outputs,

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so post-incident reconstruction takes minutes, not weeks.

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If you own the business outcome, your responsibility

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is to accept or decline residual risk in writing.

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That acceptance must list the harms you'll tolerate

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for the value you want, the indicators that trigger a pause,

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and the rollback cost you agree to carry.

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No acceptance, no go.

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Now the co-pilot case pattern, overshared sharepoint

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and open links let co-pilot surface salary or health data

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into a perfectly innocent prompt.

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The assistant did not leak.

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Your governance did, by allowing broad read access

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and unlabeled content to live beside sensitive data.

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The lesson, data boundaries and identity rules and code intent.

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If they encode entropy, co-pilot will amplify entropy.

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Shadow AI follows the same law.

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Teams root to personal tenants or unmanaged plugins

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when sanctioned parts are slower than business need.

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The fix is not prohibition.

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It's a faster yes with intake, audit only pilots

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and clear escalation.

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If the path to yes is slower than a credit card,

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you will be surprised in production.

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If you're a coyote, this is where you must step in.

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Set a risk taxonomy and a cadence

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where escalations are resolved within hours.

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If you run IT, this is where people will expect answers from you,

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identity conditions that prevent drift by default.

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If you lead data or product, decide what evidence proves data fitness.

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If you own the business, decide what you will pause and when.

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Close the gap by converting values into decision rights,

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evidence into traceability and policy into stopping power.

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Stewardship makes those choices visible and enforceable.

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Governance alone does not.

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Why AI governance alone fails?

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Policies don't make decisions.

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People do.

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That's why AI governance standing alone

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turns into performance at the moment it meets a live system

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with deadlines, incentives and ambiguity.

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A policy can state values.

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It cannot adjudicate a 4-P.M. trade-off

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when a model is useful, unreliable and already embedded in revenue.

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The foundational mistake is treating governance

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as documentation rather than as a source of stopping power.

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Checklists, model cards and DPAs are necessary,

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but they are not authority.

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Without named owners and time box adjudication,

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they become polite delay.

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Once velocity exceeds review cadence,

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exception spread, you've built a deterministic intent

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and then allowed probabilistic execution.

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Audits don't save you because audits like reality.

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An AI system is a distributed decision engine operating

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continuously.

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By the time an annual review notices drift,

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users have normalized workarounds, prompts

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have evolved and third party agents

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have plugged themselves into your workflows.

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If you're relying on dashboards to infer ownership,

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you've already lost the thread.

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Dashboards aren't ownership.

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A green metric has never paused the release.

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An amber box has never convened a quorum.

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Metrics are instruments, not governors.

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In practice, governance fails,

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when no one has the authority or the incentive

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to say stop and take the economic hit.

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That gap is where lawful but awful incidents breed.

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Exception creep does the rest.

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Every temporary bypass converts a deterministic rule

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into a probabilistic one.

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They accumulate, they never expire.

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Your system stops behaving according to policy

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and starts behaving according to permissions, brawl.

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In copilot terms, the assistant didn't change.

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Your substrate did.

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Overshared sites, open links and ownerless agents

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became the real policy.

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This is the uncomfortable truth.

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Controls are inert until a human uses them to enforce intent.

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Entra can deny.

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Per view can contain, copilot can log and attribute.

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None of that matters if no one owns the decision surface

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where denial, containment or pause is chosen under pressure.

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If you're a Cairo, your decision here

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is to convert governance into stopping power.

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Publish a short list of non-delegable decisions

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with named owners, evidence requirements,

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and adjudication SLAs.

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Set explicit kills which rules tied to risk tiers

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and clarify who accepts residual risk in writing.

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Protect this cadence from quarterly revenue pressure.

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If you run IT, your decision is to bind authority

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to the control plane, tie stopship and pause authority

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to identity groups in entra.

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Default deny sensitive AI scopes unless a named owner

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is on record.

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Resertify service principles on a timer

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and shut down ownerless agents automatically.

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Your measure is revocations executed when ownership ends.

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If you lead data or product, your responsibility

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is to move beyond, we logged it, too, we can reconstruct it.

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Instrument prompts grounding data and outputs

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so that post-incident review produces an explainable chain

266
00:10:04,380 --> 00:10:05,020
in minutes.

267
00:10:05,020 --> 00:10:07,340
Decide the explainability level per domain

268
00:10:07,340 --> 00:10:08,500
and build the evidence.

269
00:10:08,500 --> 00:10:10,980
If it can't be explained, it can't be defended.

270
00:10:10,980 --> 00:10:13,740
If you own the business outcome, your responsibility

271
00:10:13,740 --> 00:10:14,500
is consequence.

272
00:10:14,500 --> 00:10:17,020
Define when you will pause value for safety,

273
00:10:17,020 --> 00:10:20,180
what degraded modes are acceptable, and how rollback costs

274
00:10:20,180 --> 00:10:20,780
are carried.

275
00:10:20,780 --> 00:10:22,340
Don't outsource this to policy.

276
00:10:22,340 --> 00:10:23,220
Own the trade-offs.

277
00:10:23,220 --> 00:10:24,260
Write them down.

278
00:10:24,260 --> 00:10:26,300
Consider the co-pilot case pattern.

279
00:10:26,300 --> 00:10:28,180
A leader asks for a headcount trend.

280
00:10:28,180 --> 00:10:30,020
Co-pilot surfaces an elegant chart

281
00:10:30,020 --> 00:10:31,980
grounded on a SharePoint folder that includes

282
00:10:31,980 --> 00:10:34,620
an unlabeled salary export, nothing broke.

283
00:10:34,620 --> 00:10:37,620
Identity and data policy encoded entropy, not intent.

284
00:10:37,620 --> 00:10:39,500
A policy saying, "protect sensitive data

285
00:10:39,500 --> 00:10:41,340
didn't prevent exposure because no one

286
00:10:41,340 --> 00:10:43,700
owned the read surface or the share links, life spans."

287
00:10:43,700 --> 00:10:45,820
Stewardship fixes that by forcing ownership,

288
00:10:45,820 --> 00:10:47,260
expiry, and escalation.

289
00:10:47,260 --> 00:10:49,020
Shadow AI exposes the same floor.

290
00:10:49,020 --> 00:10:52,420
Teams go off-tenant because sanctioned paths are slow or unclear.

291
00:10:52,420 --> 00:10:55,540
A policy banning shadow tools won't survive a Q3 target.

292
00:10:55,540 --> 00:10:57,620
A stewarded intake with audit only pilots

293
00:10:57,620 --> 00:10:59,980
and a deterministic escalation path will.

294
00:10:59,980 --> 00:11:02,020
The difference is speed to yes and a human

295
00:11:02,020 --> 00:11:04,180
with pause authority when signals turn.

296
00:11:04,180 --> 00:11:06,300
Governance names, the principles.

297
00:11:06,300 --> 00:11:08,380
Stewardship enforces them at speed.

298
00:11:08,380 --> 00:11:10,980
If you're still writing policies after your first incident,

299
00:11:10,980 --> 00:11:12,380
you're documenting drift.

300
00:11:12,380 --> 00:11:15,060
Appoint the owners, tie decisions to identity,

301
00:11:15,060 --> 00:11:16,980
make escalation work in minutes, not weeks.

302
00:11:16,980 --> 00:11:20,580
Then let the tools amplify your intent, not your entropy.

303
00:11:20,580 --> 00:11:22,700
What AI stewardship really means.

304
00:11:22,700 --> 00:11:24,220
Stewardship is not a committee.

305
00:11:24,220 --> 00:11:26,780
It is continuous human ownership of AI intent,

306
00:11:26,780 --> 00:11:28,860
behavior and outcomes expressed as decisions

307
00:11:28,860 --> 00:11:31,940
you can enforce at speed, governance states values.

308
00:11:31,940 --> 00:11:34,180
Stewardship executes them under pressure.

309
00:11:34,180 --> 00:11:35,940
Start with the definition.

310
00:11:35,940 --> 00:11:38,220
AI stewardship is the operating discipline

311
00:11:38,220 --> 00:11:40,140
that keeps three loops alive.

312
00:11:40,140 --> 00:11:42,980
Intent is set and refreshed, behavior is monitored

313
00:11:42,980 --> 00:11:46,660
and corrected, outcomes are owned, and when necessary reversed.

314
00:11:46,660 --> 00:11:48,660
It turns principles into decisions, decisions

315
00:11:48,660 --> 00:11:50,700
into authority and authority into action.

316
00:11:50,700 --> 00:11:52,420
If you're a Cairo, your decision here

317
00:11:52,420 --> 00:11:55,060
is to declare stewardship as a program, not a project,

318
00:11:55,060 --> 00:11:56,740
funded, staffed, and measured.

319
00:11:56,740 --> 00:11:57,980
Why this matters is simple.

320
00:11:57,980 --> 00:11:59,500
AI does not fail politely.

321
00:11:59,500 --> 00:12:02,020
It fails probabilistically and continuously.

322
00:12:02,020 --> 00:12:03,980
When drift abuse or oversharing appear,

323
00:12:03,980 --> 00:12:05,140
paperwork cannot intervene.

324
00:12:05,140 --> 00:12:05,940
People do.

325
00:12:05,940 --> 00:12:08,100
Stewardship establishes the people, the cadence,

326
00:12:08,100 --> 00:12:10,580
and the escalation that converts signal into pause

327
00:12:10,580 --> 00:12:12,860
or fix before harm compounds.

328
00:12:12,860 --> 00:12:15,700
If you run IT, your decision is to bind that authority

329
00:12:15,700 --> 00:12:18,980
into the control plane, so a stewards pause is not a slack message.

330
00:12:18,980 --> 00:12:20,780
It is a revocation.

331
00:12:20,780 --> 00:12:23,780
What it is not, stewardship is not a policy writer,

332
00:12:23,780 --> 00:12:26,100
a compliance checkpoint or a tool admin.

333
00:12:26,100 --> 00:12:28,500
Those are artifacts, gates, and instruments.

334
00:12:28,500 --> 00:12:31,420
The steward orchestrates the loop across the lifecycle.

335
00:12:31,420 --> 00:12:34,060
Intake, pre-deploy review, post-deploy monitoring,

336
00:12:34,060 --> 00:12:35,820
drift review, and retirement.

337
00:12:35,820 --> 00:12:37,180
And they own escalation.

338
00:12:37,180 --> 00:12:40,900
Triggers, quorum, adjudication window, and stopship authority.

339
00:12:40,900 --> 00:12:43,500
If you lead data or product, your responsibility

340
00:12:43,500 --> 00:12:45,420
is to supply evidence at each checkpoint

341
00:12:45,420 --> 00:12:47,500
that a steward can adjudicate in minutes.

342
00:12:47,500 --> 00:12:48,420
Think lifecycle.

343
00:12:48,420 --> 00:12:51,540
From intake to unlearning, who owns the decision surfaces?

344
00:12:51,540 --> 00:12:54,540
At intake, a steward demands intent clarity, data plan,

345
00:12:54,540 --> 00:12:56,780
harms analysis, and exit criteria.

346
00:12:56,780 --> 00:12:59,500
Pre-deploy, they convene the quorum to confirm controls,

347
00:12:59,500 --> 00:13:01,020
red team results, and owners.

348
00:13:01,020 --> 00:13:04,780
Post-deploy, they watch signals, confidence, content safety,

349
00:13:04,780 --> 00:13:07,060
sentiment spikes, unusual grounding,

350
00:13:07,060 --> 00:13:08,980
and they escalate when thresholds hit.

351
00:13:08,980 --> 00:13:11,060
Drift review tests, whether performance and equity

352
00:13:11,060 --> 00:13:11,980
still hold.

353
00:13:11,980 --> 00:13:14,660
Retirement defines triggers, notices, and data unlearning.

354
00:13:14,660 --> 00:13:16,740
If you own the business, your responsibility

355
00:13:16,740 --> 00:13:19,460
is to accept residual risk at intake and reaffirm

356
00:13:19,460 --> 00:13:22,020
or withdraw it at drift review, the minimum viable steward

357
00:13:22,020 --> 00:13:23,500
is small and fast.

358
00:13:23,500 --> 00:13:25,980
One empowered steward, a named executive sponsor,

359
00:13:25,980 --> 00:13:29,540
partners in IT security, legal privacy, data, and the business.

360
00:13:29,540 --> 00:13:32,340
A weekly intake cadence, a same-day escalation window,

361
00:13:32,340 --> 00:13:34,220
evidence artifacts that fit on one page,

362
00:13:34,220 --> 00:13:37,620
if you are a small organization, one person wears three hats,

363
00:13:37,620 --> 00:13:40,500
steward, data owner, and program manager.

364
00:13:40,500 --> 00:13:43,380
Fine, just write down the decision rights and escalation rules

365
00:13:43,380 --> 00:13:44,700
so they survive your calendar.

366
00:13:44,700 --> 00:13:46,380
Now the comparison that matters.

367
00:13:46,380 --> 00:13:49,220
Governance documents values, stewardship executes values,

368
00:13:49,220 --> 00:13:51,700
governance publishes red lines, stewardship pauses

369
00:13:51,700 --> 00:13:53,140
revenue to uphold them.

370
00:13:53,140 --> 00:13:55,580
Governance catalog systems, stewardship names

371
00:13:55,580 --> 00:13:57,460
owners with kill switch authority.

372
00:13:57,460 --> 00:13:59,940
If you're a KIO, this is where you must step in,

373
00:13:59,940 --> 00:14:03,460
define the non-delegables, the quorum, and the timing.

374
00:14:03,460 --> 00:14:06,420
If you run IT, ensure the stewards authority is real.

375
00:14:06,420 --> 00:14:08,500
Entragroups map to pause actions.

376
00:14:08,500 --> 00:14:10,900
Owneless agents die on a timer, default deny,

377
00:14:10,900 --> 00:14:14,100
protect sensitive scopes, apply it to the co-pilot pattern.

378
00:14:14,100 --> 00:14:16,980
Overshared SharePoint plus OpenLinks plus unlabeled exports

379
00:14:16,980 --> 00:14:19,380
equals co-pilot service salary into a slide.

380
00:14:19,380 --> 00:14:21,220
Governance says label data.

381
00:14:21,220 --> 00:14:24,020
Stewardship assigns an owner, sets link expiry,

382
00:14:24,020 --> 00:14:26,980
monitors exposure, and pauses access when a hit lands,

383
00:14:26,980 --> 00:14:28,260
apply it to shadow AI.

384
00:14:28,260 --> 00:14:29,980
Governance bands off tenant tools.

385
00:14:29,980 --> 00:14:32,100
Stewardship creates an audit-only lane

386
00:14:32,100 --> 00:14:33,740
with intake and fast escalation.

387
00:14:33,740 --> 00:14:35,740
So the path to yes beats a credit card.

388
00:14:35,740 --> 00:14:38,620
If you lead data or product, decide what good enough evidence

389
00:14:38,620 --> 00:14:39,420
looks like.

390
00:14:39,420 --> 00:14:41,740
Lineage, consent, representativeness,

391
00:14:41,740 --> 00:14:44,060
explainability level, rollback plan.

392
00:14:44,060 --> 00:14:47,100
If you own the business, decide consequence upfront.

393
00:14:47,100 --> 00:14:49,900
When to pause, how to degrade, how to communicate,

394
00:14:49,900 --> 00:14:51,140
and who funds a rollback.

395
00:14:51,140 --> 00:14:53,180
The reason this works is architectural.

396
00:14:53,180 --> 00:14:57,060
Entra, purview, and co-pilot amplify whatever intent is encoded.

397
00:14:57,060 --> 00:15:00,260
Stewardship encodes intent as decision rights, identity,

398
00:15:00,260 --> 00:15:02,140
and boundaries that can be enforced.

399
00:15:02,140 --> 00:15:03,980
Without it, you get conditional chaos.

400
00:15:03,980 --> 00:15:05,860
With it, you get deterministic responses

401
00:15:05,860 --> 00:15:06,980
to probabilistic behavior.

402
00:15:06,980 --> 00:15:07,860
That is the job.

403
00:15:07,860 --> 00:15:11,540
Acta 2, the Stewardship model, principles without a rhythm drift,

404
00:15:11,540 --> 00:15:13,980
rolls without authority stall, tools without intent

405
00:15:13,980 --> 00:15:15,500
create conditional chaos.

406
00:15:15,500 --> 00:15:17,100
The Stewardship model fixes all three

407
00:15:17,100 --> 00:15:18,940
by turning values into an operating cadence

408
00:15:18,940 --> 00:15:21,940
with owners, gates, and evidence that survive pressure.

409
00:15:21,940 --> 00:15:23,620
Here's the frame, principles, roles,

410
00:15:23,620 --> 00:15:25,180
decision rights, escalation.

411
00:15:25,180 --> 00:15:26,580
Four parts, one loop.

412
00:15:26,580 --> 00:15:29,180
It runs from intake to retirement, and it never stops.

413
00:15:29,180 --> 00:15:31,300
If you're a car, yo, your decision here

414
00:15:31,300 --> 00:15:33,580
is to sponsor this loop as a standing program

415
00:15:33,580 --> 00:15:36,700
with a published cadence, not as a project with a finish line.

416
00:15:36,700 --> 00:15:39,540
If you run IT, your decision is to bind that loop

417
00:15:39,540 --> 00:15:42,340
to identity and data, so ownership is enforceable,

418
00:15:42,340 --> 00:15:43,300
not aspirational.

419
00:15:43,300 --> 00:15:45,820
If you lead data or product, your responsibility

420
00:15:45,820 --> 00:15:48,100
is to deliver the evidence that fuels decisions

421
00:15:48,100 --> 00:15:49,980
that each gate, if you own the business outcome,

422
00:15:49,980 --> 00:15:52,180
your responsibility is to accept or decline risk

423
00:15:52,180 --> 00:15:53,940
on record at the moments that matter.

424
00:15:53,940 --> 00:15:55,700
Start with cadence.

425
00:15:55,700 --> 00:15:57,580
Borough a simple steering rhythm.

426
00:15:57,580 --> 00:16:01,140
Govn, map, measure, manage.

427
00:16:01,140 --> 00:16:03,460
Govn sets principles and decision rights.

428
00:16:03,460 --> 00:16:06,260
Map classifies use cases by risk and context.

429
00:16:06,260 --> 00:16:08,220
Measure tests and monitors fitness.

430
00:16:08,220 --> 00:16:12,140
Manage, mitigates, escalates, and when necessary pauses or retires.

431
00:16:12,140 --> 00:16:13,260
This is not paperwork.

432
00:16:13,260 --> 00:16:15,900
It is a weekly intake, a pre-deployed quorum,

433
00:16:15,900 --> 00:16:18,020
a post-deployed dashboard with triggers,

434
00:16:18,020 --> 00:16:20,180
a drift review on a timer, and a retirement plan

435
00:16:20,180 --> 00:16:21,860
that includes unlearning paths.

436
00:16:21,860 --> 00:16:23,660
That distinction matters.

437
00:16:23,660 --> 00:16:25,260
Convert philosophy to gates.

438
00:16:25,260 --> 00:16:28,540
At intake, the Stuart collects intent, owner, data plan,

439
00:16:28,540 --> 00:16:32,100
harms analysis, and exit criteria on one page.

440
00:16:32,100 --> 00:16:35,460
Pre-deploy, they convene a quorum to review controls,

441
00:16:35,460 --> 00:16:38,780
red team results, and sign the risk acceptance.

442
00:16:38,780 --> 00:16:41,940
Post-deploy, they watch signals and adjudicate thresholds.

443
00:16:41,940 --> 00:16:44,180
Drift review reconferms performance and equity.

444
00:16:44,180 --> 00:16:46,540
Retirement executes triggers and notifies users.

445
00:16:46,540 --> 00:16:49,220
If you're a cahill, this is where you must step in.

446
00:16:49,220 --> 00:16:52,180
Define quorum roles, set adjudication SLAs,

447
00:16:52,180 --> 00:16:54,780
and protect pause authority from quarterly pressure.

448
00:16:54,780 --> 00:16:56,020
Now decision rights.

449
00:16:56,020 --> 00:16:58,180
Three that never drift, approved to launch,

450
00:16:58,180 --> 00:17:02,100
pause or kill on triggers, and accept residual risk in writing.

451
00:17:02,100 --> 00:17:04,740
Assign them to named people, not job families.

452
00:17:04,740 --> 00:17:07,780
Tie them to identity groups, so the authority is real at 4pm,

453
00:17:07,780 --> 00:17:09,340
not theoretical at 9am.

454
00:17:09,340 --> 00:17:11,980
If you run IT, bind pause to enter groups,

455
00:17:11,980 --> 00:17:14,780
default deny sensitive scopes without an owner on record,

456
00:17:14,780 --> 00:17:15,860
and expire exceptions.

457
00:17:15,860 --> 00:17:18,820
Your measure is actions executed, not policies published.

458
00:17:18,820 --> 00:17:21,500
Escalation is the heartbeat, triggers defined in advance,

459
00:17:21,500 --> 00:17:23,940
a context packet sent with every handoff.

460
00:17:23,940 --> 00:17:27,780
Prompt, output, features, lineage, last changes,

461
00:17:27,780 --> 00:17:30,060
a quorum that meets inside a time box.

462
00:17:30,060 --> 00:17:31,780
Outcomes that are deterministic pause,

463
00:17:31,780 --> 00:17:34,980
degrade, gate, retrain, retire, lock and notify,

464
00:17:34,980 --> 00:17:36,220
learn and update controls.

465
00:17:36,220 --> 00:17:37,820
If you leave data or product,

466
00:17:37,820 --> 00:17:41,380
you decide what evidence makes a five minute decision responsible.

467
00:17:41,380 --> 00:17:44,340
If you own the business, you decide the acceptable degraded modes

468
00:17:44,340 --> 00:17:47,060
and the communication path when value is paused.

469
00:17:47,060 --> 00:17:48,900
Apply this to the co-pilot pattern.

470
00:17:48,900 --> 00:17:50,620
Oversharing is not a co-pilot feature.

471
00:17:50,620 --> 00:17:52,380
It is a boundary failure that stewardship

472
00:17:52,380 --> 00:17:55,700
corrects by enforcing ownership, expiry, and escalation.

473
00:17:55,700 --> 00:17:57,260
Apply it to shadow AI.

474
00:17:57,260 --> 00:17:59,300
The path to yes beats a credit card

475
00:17:59,300 --> 00:18:01,220
because the intake ritual is fast.

476
00:18:01,220 --> 00:18:04,860
Pilots run audit only, and escalations resolve in hours.

477
00:18:04,860 --> 00:18:07,980
Same loop, different context, deterministic outcomes.

478
00:18:07,980 --> 00:18:09,780
The model is simple, the discipline is not,

479
00:18:09,780 --> 00:18:11,900
that's why we anchor it to a reference architecture

480
00:18:11,900 --> 00:18:13,300
leaders already know.

481
00:18:13,300 --> 00:18:15,180
Microsoft's responsible AI foundations,

482
00:18:15,180 --> 00:18:17,500
reference architecture, use Microsoft's foundations

483
00:18:17,500 --> 00:18:19,100
as a map, not a shield.

484
00:18:19,100 --> 00:18:20,660
They give you language for your principles,

485
00:18:20,660 --> 00:18:23,460
a rhythm for your loop and clear places to bind authority.

486
00:18:23,460 --> 00:18:25,820
We'll stay conceptual and executive.

487
00:18:25,820 --> 00:18:27,820
Six principles anchor the intent.

488
00:18:27,820 --> 00:18:31,700
Fairness, reliability, and safety, privacy and security,

489
00:18:31,700 --> 00:18:34,780
inclusiveness, transparency, and accountability.

490
00:18:34,780 --> 00:18:36,700
If you're a Cairo, your decision here

491
00:18:36,700 --> 00:18:39,020
is to translate these into risk appetite statements

492
00:18:39,020 --> 00:18:39,900
per domain.

493
00:18:39,900 --> 00:18:41,620
Fairness becomes no disparate impact

494
00:18:41,620 --> 00:18:43,860
above X for claims adjudication.

495
00:18:43,860 --> 00:18:47,100
Safety becomes forced human review for treatment suggestions.

496
00:18:47,100 --> 00:18:48,940
Privacy and security becomes no prompt

497
00:18:48,940 --> 00:18:51,780
so outputs with regulated data outside labeled monitored

498
00:18:51,780 --> 00:18:52,740
boundaries.

499
00:18:52,740 --> 00:18:55,300
Inclusiveness becomes design feedback captured

500
00:18:55,300 --> 00:18:57,060
from affected populations.

501
00:18:57,060 --> 00:19:00,300
Transparency becomes explainability level set per use case

502
00:19:00,300 --> 00:19:01,500
and enforced.

503
00:19:01,500 --> 00:19:04,420
Accountability becomes named owners with pause authority.

504
00:19:04,420 --> 00:19:05,300
Now the rhythm.

505
00:19:05,300 --> 00:19:08,700
Microsoft's alignment to the NIST loop, govern, map, measure,

506
00:19:08,700 --> 00:19:10,980
manage is your operating cadence.

507
00:19:10,980 --> 00:19:13,620
Governance codifies principles and decision rights.

508
00:19:13,620 --> 00:19:16,500
Mapping classifies use cases by population, autonomy,

509
00:19:16,500 --> 00:19:18,580
reversibility, and explainability need.

510
00:19:18,580 --> 00:19:21,700
Measuring means red teaming, bias checks, content safety,

511
00:19:21,700 --> 00:19:23,940
jailbreak resistance, and drift detection.

512
00:19:23,940 --> 00:19:26,940
Managing means escalation that works in minutes, not weeks.

513
00:19:26,940 --> 00:19:29,740
If you run ET, your decision is to align identity and data

514
00:19:29,740 --> 00:19:32,820
controls to each function so the loop is enforceable.

515
00:19:32,820 --> 00:19:36,660
Entra groups for rights, purview labels, and DLP for boundaries.

516
00:19:36,660 --> 00:19:39,060
Copilot governance for prompts and outputs,

517
00:19:39,060 --> 00:19:41,100
logs wired to owners.

518
00:19:41,100 --> 00:19:43,620
Human oversight must be meaningful, not ceremonial.

519
00:19:43,620 --> 00:19:46,700
The principle is simple authority resides where harm lands.

520
00:19:46,700 --> 00:19:49,780
If a system can affect rights, safety, or finance,

521
00:19:49,780 --> 00:19:52,900
a human with pause authority adjudicates triggers.

522
00:19:52,900 --> 00:19:55,380
That person needs context, training, and a direct path

523
00:19:55,380 --> 00:19:57,260
to stopship without career risk.

524
00:19:57,260 --> 00:19:59,540
If you lead data or product, your responsibility

525
00:19:59,540 --> 00:20:02,700
is to make oversight effective by design, instrument the chain

526
00:20:02,700 --> 00:20:04,860
so prompt grounding output and acceptance

527
00:20:04,860 --> 00:20:08,380
are recoverable in minutes, present decision-ready summaries,

528
00:20:08,380 --> 00:20:11,620
and define degraded modes you can flip to safely.

529
00:20:11,620 --> 00:20:13,820
Sensitive users are the places you slow down

530
00:20:13,820 --> 00:20:16,100
to write intent in plain language.

531
00:20:16,100 --> 00:20:19,140
Healthcare, employment, credit, education, and public services

532
00:20:19,140 --> 00:20:20,300
are obvious.

533
00:20:20,300 --> 00:20:23,260
But sensitive also means high autonomy, low-reversibility,

534
00:20:23,260 --> 00:20:24,420
high impact.

535
00:20:24,420 --> 00:20:26,780
If you're a Cairo, this is where you must step in.

536
00:20:26,780 --> 00:20:29,580
Require intake clarity, a harms analysis

537
00:20:29,580 --> 00:20:31,420
beyond compliance, red team artifacts,

538
00:20:31,420 --> 00:20:33,780
and an owner who signs the risk acceptance.

539
00:20:33,780 --> 00:20:36,660
Lawful but awful lives in the gap between legal minimums

540
00:20:36,660 --> 00:20:38,060
and your equity standards.

541
00:20:38,060 --> 00:20:40,340
Close it deliberately.

542
00:20:40,340 --> 00:20:43,100
Defense in depth ties the life cycle together.

543
00:20:43,100 --> 00:20:46,500
Pre-deploy review with red teaming, content safety guardrails

544
00:20:46,500 --> 00:20:49,540
at runtime, continuous monitoring for abuse and drift,

545
00:20:49,540 --> 00:20:52,300
and post-incident learning updates to controls.

546
00:20:52,300 --> 00:20:56,060
If you run IT, bind each layer to a control plane action.

547
00:20:56,060 --> 00:20:59,220
Pre-deploy, no production access without an owner in entra.

548
00:20:59,220 --> 00:21:01,460
Runtime, default deny sensitive scopes

549
00:21:01,460 --> 00:21:03,900
without label data and DLP in place.

550
00:21:03,900 --> 00:21:05,820
Monitoring alerts root to the steward

551
00:21:05,820 --> 00:21:07,420
with the authority to pause.

552
00:21:07,420 --> 00:21:11,500
Post-incident, access revocations, label updates,

553
00:21:11,500 --> 00:21:14,100
and exception expiry happen automatically.

554
00:21:14,100 --> 00:21:16,180
Your controls are not a hope.

555
00:21:16,180 --> 00:21:17,780
They are a sequence.

556
00:21:17,780 --> 00:21:20,860
Now make this concrete with the reference architecture roles.

557
00:21:20,860 --> 00:21:24,620
Microsoft's internal model uses an office of responsible AI,

558
00:21:24,620 --> 00:21:27,380
division champions, and an ethics and effects committee.

559
00:21:27,380 --> 00:21:29,700
You don't need that scale, but you need the pattern.

560
00:21:29,700 --> 00:21:32,180
Essential stewarding function, distributed owners

561
00:21:32,180 --> 00:21:35,100
in the domains, and an escalation forum that can decide.

562
00:21:35,100 --> 00:21:38,020
If you own the business, your responsibility is to sit in that forum

563
00:21:38,020 --> 00:21:41,220
for your domain and carry the consequence of pause decisions.

564
00:21:41,220 --> 00:21:44,340
No proxies on the hard calls, identity as control plane,

565
00:21:44,340 --> 00:21:47,660
entra answers, who can invoke which AI capability,

566
00:21:47,660 --> 00:21:48,980
under which conditions.

567
00:21:48,980 --> 00:21:50,540
This is where stopship becomes real.

568
00:21:50,540 --> 00:21:53,740
If you're a KIO, decide the non-delagable scopes,

569
00:21:53,740 --> 00:21:56,340
no cross-tenant access to sensitive models,

570
00:21:56,340 --> 00:22:00,060
audit only path for pilots, no agents without named owners.

571
00:22:00,060 --> 00:22:02,380
If you run IT, enforce joiner, mover, lever,

572
00:22:02,380 --> 00:22:05,020
or resertifications, service principle rotations,

573
00:22:05,020 --> 00:22:07,380
and automatic decommission of ownerless agents.

574
00:22:07,380 --> 00:22:09,380
Your organization will create entropy.

575
00:22:09,380 --> 00:22:11,260
Your job is to counter it every day.

576
00:22:11,260 --> 00:22:13,980
Data is substrate, per view answers.

577
00:22:13,980 --> 00:22:17,420
What data can be seen by whom, where it can flow.

578
00:22:17,420 --> 00:22:19,620
Labels, DLP, and lineage are not decorations.

579
00:22:19,620 --> 00:22:21,460
They are your intent manifested.

580
00:22:21,460 --> 00:22:23,660
If you lead data or product, your responsibility

581
00:22:23,660 --> 00:22:26,340
is to classify, label, and prove lineage for grounding data.

582
00:22:26,340 --> 00:22:29,140
If the data can't be traced, the model can't be defended.

583
00:22:29,140 --> 00:22:31,340
If you own the business, decide the rollback cost

584
00:22:31,340 --> 00:22:33,700
you're willing to carry when sensitive data is mislabeled

585
00:22:33,700 --> 00:22:34,700
or overshared.

586
00:22:34,700 --> 00:22:36,380
Decide now, not after the headline.

587
00:22:36,380 --> 00:22:38,460
Co-pilot governance is proof of model breakage.

588
00:22:38,460 --> 00:22:40,220
When co-pilot surfaces the wrong thing,

589
00:22:40,220 --> 00:22:42,340
assume your governance encoded entropy.

590
00:22:42,340 --> 00:22:43,700
The fix is not a prompt tip.

591
00:22:43,700 --> 00:22:46,780
It's a boundary fix, an identity fix, and an owner fix.

592
00:22:46,780 --> 00:22:48,500
If you're a KIO, set the rule.

593
00:22:48,500 --> 00:22:50,500
No pilots without audit only mode,

594
00:22:50,500 --> 00:22:52,260
no plugins without owner signatures,

595
00:22:52,260 --> 00:22:54,820
and usage dashboards wired to stewards.

596
00:22:54,820 --> 00:22:57,300
If you run IT, ensure prompt and output logging

597
00:22:57,300 --> 00:22:59,380
roots to owners, and that reduction rules

598
00:22:59,380 --> 00:23:01,460
are on by default for sensitive labels.

599
00:23:01,460 --> 00:23:02,580
Tie it back to the loop.

600
00:23:02,580 --> 00:23:04,180
Govern, adopt the six principles

601
00:23:04,180 --> 00:23:06,260
and write risk appetite per domain.

602
00:23:06,260 --> 00:23:09,500
Map triage use cases by risk tier, measure, red team,

603
00:23:09,500 --> 00:23:10,940
bias test, and instrument.

604
00:23:10,940 --> 00:23:13,900
Manage, escalate, pause, degrade, retrain, retire,

605
00:23:13,900 --> 00:23:15,220
stewardship runs this rhythm.

606
00:23:15,220 --> 00:23:16,820
Identity and data enforce it.

607
00:23:16,820 --> 00:23:18,340
Co-pilot reveals where it breaks.

608
00:23:18,340 --> 00:23:20,820
If you're a KIO, this is where you must step in.

609
00:23:20,820 --> 00:23:23,900
Publish the loop, fund the steward, and tie incentives

610
00:23:23,900 --> 00:23:26,300
to pause quality, not speed alone.

611
00:23:26,300 --> 00:23:29,020
If you run IT, wire the control planes to decision-ride

612
00:23:29,020 --> 00:23:31,180
so authority is a group, not a slide.

613
00:23:31,180 --> 00:23:34,140
If you lead data or product, deliver one page evidence

614
00:23:34,140 --> 00:23:36,340
at each gate, and if you own the business accept risk

615
00:23:36,340 --> 00:23:38,420
in writing and show up for the escalations,

616
00:23:38,420 --> 00:23:40,740
this is a reference architecture treated as law

617
00:23:40,740 --> 00:23:42,700
for how your organization behaves under pressure.

618
00:23:42,700 --> 00:23:45,620
Because under pressure, intent collapses back to design.

619
00:23:45,620 --> 00:23:48,740
From principles to programs, the operating model shift,

620
00:23:48,740 --> 00:23:51,660
principles without an operating model decay into posters.

621
00:23:51,660 --> 00:23:53,420
You need a cadence that converts values

622
00:23:53,420 --> 00:23:56,180
into repeatable decisions, evidence, and actions.

623
00:23:56,180 --> 00:23:59,020
The shift is simple to describe and hard to execute.

624
00:23:59,020 --> 00:24:02,780
Translate fairness, safety, privacy, inclusiveness,

625
00:24:02,780 --> 00:24:06,660
transparency and accountability into cadences, gates, owners,

626
00:24:06,660 --> 00:24:09,740
and artifacts you can defend at 4 p.m. start with rhythms,

627
00:24:09,740 --> 00:24:10,940
not committees.

628
00:24:10,940 --> 00:24:13,340
Establish a weekly intake, a pre-deploy quorum,

629
00:24:13,340 --> 00:24:15,420
post-deploy monitoring with name triggers,

630
00:24:15,420 --> 00:24:18,860
a drift review on a timer, and retirement rules with unlearning.

631
00:24:18,860 --> 00:24:19,700
That's your backbone.

632
00:24:19,700 --> 00:24:21,020
If you're a KIO, your decision here

633
00:24:21,020 --> 00:24:23,220
is to sponsor that backbone with budget and headcount

634
00:24:23,220 --> 00:24:25,700
and to protect its timing from quarterly pressure.

635
00:24:25,700 --> 00:24:28,580
If you run IT, your decision is to wire identity and data

636
00:24:28,580 --> 00:24:30,260
so each rhythm is enforceable.

637
00:24:30,260 --> 00:24:32,940
No owner, no access, no label, no grounding,

638
00:24:32,940 --> 00:24:34,860
no quorum sign of, no production.

639
00:24:34,860 --> 00:24:36,620
Convert values into gates.

640
00:24:36,620 --> 00:24:39,460
Intake demands a one-page statement of intent, owner,

641
00:24:39,460 --> 00:24:42,220
data plan, harms analysis and exit criteria.

642
00:24:42,220 --> 00:24:44,220
Pre-deploy confirms controls, red team results

643
00:24:44,220 --> 00:24:46,900
and signs risk acceptance, post-deploy monitors, confidence,

644
00:24:46,900 --> 00:24:49,740
content safety, jailbreak attempts, sentiments, bikes

645
00:24:49,740 --> 00:24:50,860
and unusual grounding.

646
00:24:50,860 --> 00:24:52,860
Drift review asks whether equity and performance

647
00:24:52,860 --> 00:24:54,380
hold under real traffic.

648
00:24:54,380 --> 00:24:56,540
Retirement states the triggers, notifications

649
00:24:56,540 --> 00:24:58,460
and data unlearning path.

650
00:24:58,460 --> 00:25:00,900
If you lead data or product, your responsibility

651
00:25:00,900 --> 00:25:02,820
is to produce evidence that fits those gates

652
00:25:02,820 --> 00:25:03,820
without ceremony.

653
00:25:03,820 --> 00:25:05,180
Two-speed governance is the only way

654
00:25:05,180 --> 00:25:07,180
to move fast without lying to yourself.

655
00:25:07,180 --> 00:25:10,340
Create one rulebook with two lanes, innovation and high-risk.

656
00:25:10,340 --> 00:25:13,420
In the innovation lane, pilots run in audit-only mode

657
00:25:13,420 --> 00:25:17,060
with strict boundaries, short time boxes and explicit owners.

658
00:25:17,060 --> 00:25:20,340
In the high-risk lane, health, employment, credit, safety,

659
00:25:20,340 --> 00:25:22,980
controls are heavier, oversight is meaningful

660
00:25:22,980 --> 00:25:25,940
and pause authority is automatic when triggers hit.

661
00:25:25,940 --> 00:25:28,100
If you own the business, your responsibility

662
00:25:28,100 --> 00:25:29,740
is to choose the lane per use case

663
00:25:29,740 --> 00:25:31,820
and accept the implied velocity and burden.

664
00:25:31,820 --> 00:25:34,260
Evidence artifacts make decisions defensible.

665
00:25:34,260 --> 00:25:36,780
For every use case, keep a model card

666
00:25:36,780 --> 00:25:39,980
that states purpose, autonomy, explainability level,

667
00:25:39,980 --> 00:25:42,020
data sets and known limitations.

668
00:25:42,020 --> 00:25:44,500
Maintain decision logs that capture prompt, grounding,

669
00:25:44,500 --> 00:25:47,340
output and human acceptance for reconstructability.

670
00:25:47,340 --> 00:25:49,500
Record escalations, trigger, context packet,

671
00:25:49,500 --> 00:25:53,340
query and outcome.

672
00:25:53,340 --> 00:25:55,100
Require these artifacts before scale

673
00:25:55,100 --> 00:25:57,540
and refuse dashboards without owners.

674
00:25:57,540 --> 00:26:00,020
Program metrics reveal whether stewardship exists

675
00:26:00,020 --> 00:26:01,420
or theater persists.

676
00:26:01,420 --> 00:26:03,940
Track decisions made and by whom escalations raised

677
00:26:03,940 --> 00:26:06,380
and resolved inside SLA, incidents prevented

678
00:26:06,380 --> 00:26:09,300
by pause or degraded modes, time to adjudication

679
00:26:09,300 --> 00:26:11,420
and exceptions closed on schedule.

680
00:26:11,420 --> 00:26:13,380
Reward justified pause is not just launches.

681
00:26:13,380 --> 00:26:14,900
If you run IT, instrument, entrain,

682
00:26:14,900 --> 00:26:17,660
and purviews or revocations, expiry and boundary corrections

683
00:26:17,660 --> 00:26:19,180
are visible and attributable,

684
00:26:19,180 --> 00:26:22,580
your reality is what the logs say, not what the policy says.

685
00:26:22,580 --> 00:26:24,540
Now the operating implication for Microsoft

686
00:26:24,540 --> 00:26:26,060
as reference architecture,

687
00:26:26,060 --> 00:26:28,460
Entra groups become the spine for decision rights

688
00:26:28,460 --> 00:26:30,900
approve pause, kill, mapped to owners.

689
00:26:30,900 --> 00:26:33,020
Per view labels and DLP encode your data plan

690
00:26:33,020 --> 00:26:34,340
and harms analysis.

691
00:26:34,340 --> 00:26:38,060
Copilot governance settings mirror your lane choice.

692
00:26:38,060 --> 00:26:40,940
Audit only for innovation, restricted plugins

693
00:26:40,940 --> 00:26:42,380
and reduction for high risk.

694
00:26:42,380 --> 00:26:45,140
Responsible AI principles mapped to your intake template

695
00:26:45,140 --> 00:26:46,820
and explainability decisions.

696
00:26:46,820 --> 00:26:49,660
If you lead data or product, your responsibility is to ensure

697
00:26:49,660 --> 00:26:52,980
the lineage in purview matches the data sets in your model card.

698
00:26:52,980 --> 00:26:55,660
If it doesn't, your evidence will collapse under scrutiny.

699
00:26:55,660 --> 00:26:57,180
Case patterns validate the shift.

700
00:26:57,180 --> 00:26:58,820
In copilot exposure incidents,

701
00:26:58,820 --> 00:27:02,460
the absence of a pre-deploy gate and a boundary-inforced audit lane

702
00:27:02,460 --> 00:27:04,740
allowed overshadowed links and unlabeled exports

703
00:27:04,740 --> 00:27:06,260
to masquerade as governance.

704
00:27:06,260 --> 00:27:08,540
In shadow AI, the lack of an intake rhythm

705
00:27:08,540 --> 00:27:12,780
and audit-only pilots made the path to yes slower than a credit card.

706
00:27:12,780 --> 00:27:14,940
In governance theater, dashboards grew

707
00:27:14,940 --> 00:27:17,860
while no metric tied to pause quality existed.

708
00:27:17,860 --> 00:27:19,460
The operating model solves all three

709
00:27:19,460 --> 00:27:23,020
by making who decides on what evidence and how fast explicit.

710
00:27:23,020 --> 00:27:26,180
If you're a KIO, publish the operating model on one page.

711
00:27:26,180 --> 00:27:29,140
Rhythms, gates, rolls, artifacts, SLAs.

712
00:27:29,140 --> 00:27:31,940
Tiantentives to escalations resolved and exceptions closed,

713
00:27:31,940 --> 00:27:33,420
not volume of launches.

714
00:27:33,420 --> 00:27:36,620
If you run IT, bind every gate to a control plane check,

715
00:27:36,620 --> 00:27:39,100
owners in entra, labels in purview,

716
00:27:39,100 --> 00:27:41,660
locks to Stuart's ownerless agent's expire.

717
00:27:41,660 --> 00:27:44,700
If you lead data or product deliver decision-ready evidence,

718
00:27:44,700 --> 00:27:48,180
if you own the business, accept residual risk in writing at intake

719
00:27:48,180 --> 00:27:49,940
and reaffirm at drift review.

720
00:27:49,940 --> 00:27:52,980
This is the shift from philosophy to a loop with stopping power

721
00:27:52,980 --> 00:27:56,220
and code intent, enforce it, learn fast, repeat,

722
00:27:56,220 --> 00:27:59,940
core building blocks, principles, roles, rights, escalation.

723
00:27:59,940 --> 00:28:02,380
Principles roles, decision rights, escalation.

724
00:28:02,380 --> 00:28:04,660
Four building blocks, one operating system.

725
00:28:04,660 --> 00:28:07,580
If anyone is vague, the loop collapses under pressure.

726
00:28:07,580 --> 00:28:11,620
If you're a KIO, your decision here is to lock these four in writing and fund them.

727
00:28:11,620 --> 00:28:14,500
If you run IT, bind them to identity and data.

728
00:28:14,500 --> 00:28:17,220
If you lead data or product, deliver evidence

729
00:28:17,220 --> 00:28:19,620
that makes five-minute decisions responsible.

730
00:28:19,620 --> 00:28:22,300
If you own the business, carry consequence on record.

731
00:28:22,300 --> 00:28:23,980
Start with principles you can enforce.

732
00:28:23,980 --> 00:28:28,260
Adopt the six, fairness, reliability and safety, privacy and security,

733
00:28:28,260 --> 00:28:31,300
inclusiveness, transparency and accountability.

734
00:28:31,300 --> 00:28:34,740
Then add three local amplifiers, risk appetite statements per domain,

735
00:28:34,740 --> 00:28:38,020
an exception protocol with expiry and a disclosure stance for

736
00:28:38,020 --> 00:28:39,780
lawful but awful scenarios.

737
00:28:39,780 --> 00:28:43,420
Fairness becomes no disparity above X for lending.

738
00:28:43,420 --> 00:28:46,940
Safety becomes forced human review at Y confidence.

739
00:28:46,940 --> 00:28:49,580
Privacy and security becomes no sensitive prompt

740
00:28:49,580 --> 00:28:52,060
so outputs outside labeled monitored boundaries.

741
00:28:52,060 --> 00:28:55,220
If you're a KIO, publish these as one page appetite statements.

742
00:28:55,220 --> 00:28:57,420
They are the adjudication anchors, not posters.

743
00:28:57,420 --> 00:28:59,020
Roads convert intent into action.

744
00:28:59,020 --> 00:29:02,380
You need an executive sponsor with non-delagable decisions,

745
00:29:02,380 --> 00:29:06,460
an AI steward who runs the loop, a data steward who owns lineage and consent,

746
00:29:06,460 --> 00:29:09,900
security and IT, who bind enforcement to enter and purview,

747
00:29:09,900 --> 00:29:13,220
legal and privacy, who draw red lines and disclosures,

748
00:29:13,220 --> 00:29:16,340
and a business owner who owns value and pause consequences.

749
00:29:16,340 --> 00:29:18,300
Small orgs will stack hats.

750
00:29:18,300 --> 00:29:21,460
Large orgs will distribute stewards across domains

751
00:29:21,460 --> 00:29:23,220
with a central council for coherence.

752
00:29:23,220 --> 00:29:27,380
If you run IT, your decision is to map each role to identity groups

753
00:29:27,380 --> 00:29:29,700
so authority is a permission, not a meeting.

754
00:29:29,700 --> 00:29:31,220
Decision rights are the spine.

755
00:29:31,220 --> 00:29:32,660
Three rights never drift.

756
00:29:32,660 --> 00:29:35,380
Approved to launch, pause or kill on triggers,

757
00:29:35,380 --> 00:29:37,700
and accept residual risk in writing.

758
00:29:37,700 --> 00:29:39,300
Name the people, not job families.

759
00:29:39,300 --> 00:29:41,020
Tie each right to an entry group

760
00:29:41,020 --> 00:29:43,260
with explicit membership rules and expiry.

761
00:29:43,260 --> 00:29:45,660
If you're a chirod, define who signs high-risk approvals,

762
00:29:45,660 --> 00:29:48,940
who can pause without permission and who accepts risk per domain.

763
00:29:48,940 --> 00:29:52,500
If you run IT, enforce default deny for sensitive scopes

764
00:29:52,500 --> 00:29:54,460
unless a named owner is active.

765
00:29:54,460 --> 00:29:57,460
If you lead data or product, decide the explainability level

766
00:29:57,460 --> 00:29:59,500
and the evidence package needed before launch.

767
00:29:59,500 --> 00:30:02,380
If you own the business, decide degraded modes in advance.

768
00:30:02,380 --> 00:30:04,420
Escalation is the speed governor.

769
00:30:04,420 --> 00:30:06,820
Triggers defined upfront, low confidence bands,

770
00:30:06,820 --> 00:30:09,780
content safety hits, drift thresholds, abnormal grounding,

771
00:30:09,780 --> 00:30:13,860
user-harm reports, a context packet travels with every handoff.

772
00:30:13,860 --> 00:30:19,460
Prompt, output, features, lineage, last changes, user impact.

773
00:30:19,460 --> 00:30:22,020
A quorum convenes inside a fixed window,

774
00:30:22,020 --> 00:30:24,740
steward, business owner security legal,

775
00:30:24,740 --> 00:30:27,700
no proxies on high-risk calls.

776
00:30:27,700 --> 00:30:31,940
Outcomes are deterministic, pause, degrade, gate, retrain, retire,

777
00:30:31,940 --> 00:30:34,180
log and notify, learn and update controls.

778
00:30:34,180 --> 00:30:36,820
If you're a KIO, set the adjudication SLA

779
00:30:36,820 --> 00:30:38,580
and protect it from quarterly pressure.

780
00:30:38,580 --> 00:30:41,380
If you run IT, make pause a control plane action,

781
00:30:41,380 --> 00:30:43,140
not a Slack message, make this concrete

782
00:30:43,140 --> 00:30:45,220
with Microsoft as reference architecture,

783
00:30:45,220 --> 00:30:46,780
principles map to policies that drive

784
00:30:46,780 --> 00:30:49,940
ENTRA groups, per view labels and copilot safeguards.

785
00:30:49,940 --> 00:30:52,580
Rolls map to owners in ENTRA with least privileged access

786
00:30:52,580 --> 00:30:54,100
and termination timers.

787
00:30:54,100 --> 00:30:56,820
Decision writes map to specific groups.

788
00:30:56,820 --> 00:31:00,660
AI launch approvers, AI pause authority,

789
00:31:00,660 --> 00:31:04,260
AI risk acceptors, membership issued by the steward,

790
00:31:04,260 --> 00:31:06,980
revoked by default on ownership change.

791
00:31:06,980 --> 00:31:10,100
Escalation maps to automation, content safety hits,

792
00:31:10,100 --> 00:31:13,220
DLP violations or confidence dips open a case

793
00:31:13,220 --> 00:31:15,860
with the context packet prefilled from logs.

794
00:31:15,860 --> 00:31:18,100
The steward's group has the pause switch.

795
00:31:18,100 --> 00:31:20,980
If you lead data or product, your job is to ensure lineage

796
00:31:20,980 --> 00:31:23,940
and consent in purview, match the data sets referenced

797
00:31:23,940 --> 00:31:26,100
in your model card so the packet is credible.

798
00:31:26,100 --> 00:31:27,380
Apply the case patterns.

799
00:31:27,380 --> 00:31:29,940
In copilot exposure, the absence of a named owner

800
00:31:29,940 --> 00:31:33,300
and link expiry means a salary export persists unlabeled

801
00:31:33,300 --> 00:31:34,660
beside an open link.

802
00:31:34,660 --> 00:31:38,980
Principle privacy and security exists, role ownership doesn't,

803
00:31:38,980 --> 00:31:40,900
decision rights aren't bound.

804
00:31:40,900 --> 00:31:43,540
Escalation discovers after the board meeting.

805
00:31:43,540 --> 00:31:47,460
Stewardship fixes it, owner on record, link expiry enforced,

806
00:31:47,460 --> 00:31:50,180
label required for grounding, content safety reduction

807
00:31:50,180 --> 00:31:52,500
on by default, and a trigger that pauses read

808
00:31:52,500 --> 00:31:55,540
when a sensitive label appears in prompts or outputs.

809
00:31:55,540 --> 00:31:57,620
If you're a Cairo, your decision is to require

810
00:31:57,620 --> 00:32:00,340
audit only pilots and owner signatures for plugins.

811
00:32:00,340 --> 00:32:03,460
If you run IT, bind pause to identity and DLP.

812
00:32:03,460 --> 00:32:05,380
If you lead data, label at source.

813
00:32:05,380 --> 00:32:08,340
If you own the business, accept the cost of degraded mode.

814
00:32:08,340 --> 00:32:10,500
In shadow AI, the sanctioned path to yes

815
00:32:10,500 --> 00:32:12,100
was slower than a credit card.

816
00:32:12,100 --> 00:32:15,300
The fix is two speed governance encoded as rights.

817
00:32:15,300 --> 00:32:17,380
An innovation lane with audit only access,

818
00:32:17,380 --> 00:32:19,540
short time boxes and owner signatures.

819
00:32:19,540 --> 00:32:21,300
A high-risk lane with heavier oversight

820
00:32:21,300 --> 00:32:22,980
and automatic pause on triggers.

821
00:32:22,980 --> 00:32:25,220
If you're a Cairo, define lanes and SLAs.

822
00:32:25,220 --> 00:32:27,060
If you run IT, implement them as

823
00:32:27,060 --> 00:32:28,580
entra groups in purview policies.

824
00:32:28,580 --> 00:32:31,300
If you lead data or product, ship evidence fast.

825
00:32:31,300 --> 00:32:34,580
If you own the business, pick the lane and own the velocity and burden.

826
00:32:34,580 --> 00:32:36,260
Now write your one pages.

827
00:32:36,260 --> 00:32:38,180
Principles with appetites.

828
00:32:38,180 --> 00:32:39,620
Rolls with names.

829
00:32:39,620 --> 00:32:41,380
Decision rights with groups.

830
00:32:41,380 --> 00:32:43,620
Escalation with triggers, quorum and timing.

831
00:32:43,620 --> 00:32:44,420
Publish them.

832
00:32:44,420 --> 00:32:45,220
Bind them.

833
00:32:45,220 --> 00:32:46,260
Then measure one thing.

834
00:32:46,260 --> 00:32:48,420
Did the Stuart pause something for a good reason?

835
00:32:48,420 --> 00:32:49,940
If not, you have theater.

836
00:32:49,940 --> 00:32:51,380
If yes, you have stewardship.

837
00:32:51,380 --> 00:32:52,020
Actory.

838
00:32:52,020 --> 00:32:53,140
Ownership and rolls.

839
00:32:53,140 --> 00:32:54,180
Ownership is not a slide.

840
00:32:54,180 --> 00:32:57,060
It's a set of non-deligable decisions bound to identity

841
00:32:57,060 --> 00:32:58,660
that survive pressure.

842
00:32:58,660 --> 00:33:00,740
Up to now we frame stewardship as a loop.

843
00:33:00,740 --> 00:33:02,020
Now we name who carries it.

844
00:33:02,020 --> 00:33:04,340
If you're a Cairo, this is where you must step in.

845
00:33:04,340 --> 00:33:06,100
Define the authority surface.

846
00:33:06,100 --> 00:33:07,380
Non-deluggable live here.

847
00:33:07,380 --> 00:33:09,300
You own the risk appetite per domain.

848
00:33:09,300 --> 00:33:10,660
The stopship rules.

849
00:33:10,660 --> 00:33:12,900
The exception protocol with expiry.

850
00:33:12,900 --> 00:33:14,820
And the cadence that adjudicates trade-offs

851
00:33:14,820 --> 00:33:15,940
under time pressure.

852
00:33:15,940 --> 00:33:18,100
Protect the surface from quarterly gravity.

853
00:33:18,100 --> 00:33:21,220
If you run IT, people will expect answers from you here.

854
00:33:21,220 --> 00:33:24,100
Which identities can invoke which AI capabilities

855
00:33:24,100 --> 00:33:26,900
under what conditions and who has the literal switch to pause?

856
00:33:26,900 --> 00:33:28,180
That's entra, not intent.

857
00:33:28,180 --> 00:33:29,700
Bind decisions to groups.

858
00:33:29,700 --> 00:33:32,420
If you lead data or product, your responsibility

859
00:33:32,420 --> 00:33:35,300
is the evidentiary spine that makes five-minute decisions

860
00:33:35,300 --> 00:33:36,100
responsible.

861
00:33:36,100 --> 00:33:38,980
Lineage, consent provenance, explainability level,

862
00:33:38,980 --> 00:33:40,420
and rollback mechanics.

863
00:33:40,420 --> 00:33:42,660
If you can't reconstruct, you can't defend.

864
00:33:42,660 --> 00:33:46,180
If you own the business outcome, your responsibility is consequence.

865
00:33:46,180 --> 00:33:49,060
You decide when value pauses, how degraded modes work,

866
00:33:49,060 --> 00:33:50,980
who communicates and who funds rollback.

867
00:33:50,980 --> 00:33:52,740
No proxies on the hard calls.

868
00:33:52,740 --> 00:33:54,020
Three patterns enforce this.

869
00:33:54,020 --> 00:33:56,580
First, distributed stewards embedded in domains

870
00:33:56,580 --> 00:33:59,060
orchestrated by a central stewarding function.

871
00:33:59,060 --> 00:34:02,900
Second, a named adjudication quorum that meets inside a fixed window

872
00:34:02,900 --> 00:34:04,580
with authority to pause.

873
00:34:04,580 --> 00:34:07,220
Third, decision rights mapped to identity groups,

874
00:34:07,220 --> 00:34:09,780
so a pause is a control plane action, not a memo.

875
00:34:09,780 --> 00:34:11,620
This is where role lenses matter.

876
00:34:11,620 --> 00:34:14,180
In a small org, one person wears three hats.

877
00:34:14,180 --> 00:34:16,260
Write the rights down and bind them.

878
00:34:16,260 --> 00:34:18,900
In a midsize org, a pointer steward and publisher quorum.

879
00:34:18,900 --> 00:34:22,340
In a large enterprise, distribute stewards, centralize principles,

880
00:34:22,340 --> 00:34:24,100
and keep accountability local.

881
00:34:24,100 --> 00:34:27,700
Same loop, different scale, deterministic outcomes.

882
00:34:27,700 --> 00:34:29,700
Apply the case patterns.

883
00:34:29,700 --> 00:34:33,060
In co-pilot exposure, executive ownership was absent.

884
00:34:33,060 --> 00:34:35,060
No one set link expiry as a rule.

885
00:34:35,060 --> 00:34:39,060
No one owned the read surface, and no one had authority to pause it impact.

886
00:34:39,060 --> 00:34:42,100
In Shadow AI, leadership failed to create a fast yes,

887
00:34:42,100 --> 00:34:44,820
so the path of least resistance became off-tenant.

888
00:34:44,820 --> 00:34:47,140
In governance theatre, committees wrote principles

889
00:34:47,140 --> 00:34:49,540
while incidents escalated to no one.

890
00:34:49,540 --> 00:34:52,340
The fix in all three is ownership with stopping power.

891
00:34:52,340 --> 00:34:54,900
If you're a Cairo, publish the one-pager,

892
00:34:54,900 --> 00:34:58,740
non-deluggables, quorum, SLAs, and the names who carry consequence.

893
00:34:58,740 --> 00:35:01,460
If you run IT, back it with groups and timers.

894
00:35:01,460 --> 00:35:04,420
If you lead data or product, ship decision-ready evidence.

895
00:35:04,420 --> 00:35:08,100
If you own the business, accept risk in writing and show up for adjudications.

896
00:35:08,100 --> 00:35:11,780
Executive ownership, the non-deluggable decisions,

897
00:35:11,780 --> 00:35:16,900
set intent, approve appetite, create authority, tie incentives, engage the board.

898
00:35:16,900 --> 00:35:18,420
Those are the five non-deluggables.

899
00:35:18,420 --> 00:35:21,460
They cannot be outsourced to policy or buried in a committee.

900
00:35:21,460 --> 00:35:22,500
Start with intent.

901
00:35:22,500 --> 00:35:24,900
What may AI optimize and what will it never trade off?

902
00:35:24,900 --> 00:35:27,380
Write the value hierarchy per domain in plain language.

903
00:35:27,380 --> 00:35:28,980
Optimize claim cycle time.

904
00:35:28,980 --> 00:35:31,540
Never at the expense of fairness beyond x.

905
00:35:31,540 --> 00:35:32,740
Summarise patient notes.

906
00:35:32,740 --> 00:35:34,820
Never propose treatment without human review.

907
00:35:34,820 --> 00:35:36,260
If you're a Cairo, this is yours.

908
00:35:36,260 --> 00:35:38,100
If you don't set it, your incentives will.

909
00:35:38,100 --> 00:35:39,860
Risk taxonomy and tolerance is coming next.

910
00:35:39,860 --> 00:35:43,780
Define tiers by rights, safety, and finance impact.

911
00:35:43,780 --> 00:35:48,260
Publish thresholds, confidence bands that force human review,

912
00:35:48,260 --> 00:35:51,860
disparity levels that trigger pause and autonomy limits by context.

913
00:35:51,860 --> 00:35:55,380
This is your adjudication anchor when the chart is green and the headline is bad.

914
00:35:55,380 --> 00:35:58,900
Authority surfaces the heart, name who can stop revenue for safety.

915
00:35:58,900 --> 00:36:00,020
Map that to identity.

916
00:36:00,020 --> 00:36:04,900
Create three entra-groups, launch approvals, pause authority, risk acceptors.

917
00:36:04,900 --> 00:36:08,100
Set issuance rules, expiry timers, and a visible roster.

918
00:36:08,100 --> 00:36:10,820
If a person leaves, access dies the same day.

919
00:36:10,820 --> 00:36:14,900
If you're a Cairo, protect the pause groups independence from quarterly pressure.

920
00:36:14,900 --> 00:36:17,300
Tie incentives to stewardship outcomes, not launch volume.

921
00:36:17,300 --> 00:36:20,420
Reward, justified pauses, fast adjudications,

922
00:36:20,420 --> 00:36:24,260
exceptions closed on schedule, and incidents prevented by degraded modes.

923
00:36:24,260 --> 00:36:25,620
Penalize concealment.

924
00:36:25,620 --> 00:36:28,740
If you're a business leader, your scorecard must include these signals.

925
00:36:28,740 --> 00:36:31,380
Otherwise, intent will erode under velocity.

926
00:36:31,380 --> 00:36:33,060
Board engagement isn't optional.

927
00:36:33,060 --> 00:36:36,660
The board needs inventories by risk tier, incidents with learning letters,

928
00:36:36,660 --> 00:36:39,620
and the names who carry each domain's risk acceptance.

929
00:36:39,620 --> 00:36:41,060
Schedule quarterly reviews,

930
00:36:41,060 --> 00:36:44,020
west duets, business owners, and IT present the loop.

931
00:36:44,020 --> 00:36:46,100
What paused, what learned, what changed?

932
00:36:46,100 --> 00:36:47,380
No dashboards without owners.

933
00:36:47,380 --> 00:36:48,740
Roll lenses explicitly.

934
00:36:48,740 --> 00:36:51,940
If you're a Cairo, your decision now is to publish non-deluggable,

935
00:36:51,940 --> 00:36:55,140
sign the risk taxonomy, and appoint the steward with authority.

936
00:36:55,140 --> 00:36:57,700
You also set the cadence and SLAs for adjudication,

937
00:36:57,700 --> 00:37:00,180
including weekend coverage for high-risk domains.

938
00:37:00,180 --> 00:37:03,780
You decide what meaningful, human oversight means in your company

939
00:37:03,780 --> 00:37:05,220
and verify it happens.

940
00:37:05,220 --> 00:37:09,380
If you run IT, your decision is to make this real in the control plane.

941
00:37:09,380 --> 00:37:11,700
Buying pause and launch rights to enter groups,

942
00:37:11,700 --> 00:37:14,580
default deny sensitive scopes without active owners,

943
00:37:14,580 --> 00:37:18,900
research by service principles on a timer, and auto-kill ownerless agents.

944
00:37:18,900 --> 00:37:21,860
Wire-per-views or sensitive labels are required for grounding

945
00:37:21,860 --> 00:37:24,340
and DLP redacts by default in co-pilot.

946
00:37:24,340 --> 00:37:27,620
Your measure is revocations executed and exceptions expired.

947
00:37:27,620 --> 00:37:32,260
If you lead data or product, your responsibility is to operationalize explainability by domain.

948
00:37:32,260 --> 00:37:36,100
Decide the level, attribution, feature relevance, or counterfactuals.

949
00:37:36,100 --> 00:37:39,700
Instrument prompts grounding data and outputs to reconstruct decisions.

950
00:37:39,700 --> 00:37:42,980
To maintain model cards and decision logs as one page evidence,

951
00:37:42,980 --> 00:37:45,300
keep lineage and consent current in purview.

952
00:37:45,300 --> 00:37:47,140
Own unlearning paths for retirement.

953
00:37:47,140 --> 00:37:51,220
If you own the business outcome, your responsibility is to carry consequence on record,

954
00:37:51,220 --> 00:37:54,180
accept or decline residual risk in writing at intake.

955
00:37:54,180 --> 00:37:57,300
Define degraded modes you'll run when a pause hits.

956
00:37:57,300 --> 00:37:59,860
Decide the communication plan to internal users

957
00:37:59,860 --> 00:38:02,500
and if needed, external stakeholders.

958
00:38:02,500 --> 00:38:04,500
Show up to escalations, don't delegate your name.

959
00:38:04,500 --> 00:38:06,260
Case patterns make this concrete.

960
00:38:06,260 --> 00:38:07,860
In the co-pilot exposure scenario,

961
00:38:07,860 --> 00:38:10,580
an executive had never set a link expiry rule

962
00:38:10,580 --> 00:38:13,700
so an unlabeled salary export lived beside an open link.

963
00:38:13,700 --> 00:38:14,980
The assistant didn't leak.

964
00:38:14,980 --> 00:38:16,420
The absence of non-deluggables did.

965
00:38:16,420 --> 00:38:21,060
Fix, intent, no sensitive data without labels and expiry,

966
00:38:21,060 --> 00:38:23,380
authority, pause group flips access,

967
00:38:23,380 --> 00:38:25,460
incentives, rewarded pause,

968
00:38:25,460 --> 00:38:28,740
and board visibility, an incident letter and control update.

969
00:38:28,740 --> 00:38:32,340
In shadow AI, sales plugged and unmanaged plug-in

970
00:38:32,340 --> 00:38:34,100
because sanctioned intake took weeks.

971
00:38:34,100 --> 00:38:37,620
The executive non-deluggable was to create a two-speed lane

972
00:38:37,620 --> 00:38:40,420
or did only pilots with 48 hour intake and clear owners

973
00:38:40,420 --> 00:38:42,740
plus a high-risk lane with heavier oversight.

974
00:38:42,740 --> 00:38:46,660
Fix, small, yes, fast, big no with evidence

975
00:38:46,660 --> 00:38:49,220
and a steward who can pause pilots when signals turn.

976
00:38:49,220 --> 00:38:51,700
In governance theatre, a committee published principles

977
00:38:51,700 --> 00:38:53,220
but never adjudicated.

978
00:38:53,220 --> 00:38:55,380
Incidents were lawful but awful

979
00:38:55,380 --> 00:38:57,380
because no one owned consequence.

980
00:38:57,380 --> 00:39:00,180
Fix, a pointer steward, create the quorum,

981
00:39:00,180 --> 00:39:02,980
map rights to identity and tie leadership incentives

982
00:39:02,980 --> 00:39:03,860
to pause quality.

983
00:39:03,860 --> 00:39:04,980
The difference isn't intent.

984
00:39:04,980 --> 00:39:07,060
Its authority, org size lens.

985
00:39:07,060 --> 00:39:10,980
Small, the CEO or GM carries non-deluggables,

986
00:39:10,980 --> 00:39:14,340
a single steward runs intake, IT binds a few groups,

987
00:39:14,340 --> 00:39:16,100
evidence fits on one page,

988
00:39:16,100 --> 00:39:18,020
escalations resolve in hours.

989
00:39:18,020 --> 00:39:21,220
Mid-size named Cairo or equivalent stewards per major domain

990
00:39:21,220 --> 00:39:22,820
weekly intake, monthly drift reviews,

991
00:39:22,820 --> 00:39:26,260
quarterly board letters, large, distributed stewards,

992
00:39:26,260 --> 00:39:28,900
central principles, local accountability,

993
00:39:28,900 --> 00:39:31,460
a central council adjudicates cross-domain risk

994
00:39:31,460 --> 00:39:33,460
board oversight expects inventory,

995
00:39:33,460 --> 00:39:35,780
incidents and named owners per domain.

996
00:39:35,780 --> 00:39:38,180
One last point, stop-ship authority must be boring,

997
00:39:38,180 --> 00:39:39,060
not brave.

998
00:39:39,060 --> 00:39:41,700
If pausing requires heroism, you designed it wrong.

999
00:39:41,700 --> 00:39:43,700
Make it a role with identity bound switches,

1000
00:39:43,700 --> 00:39:45,780
clear SLA's and incentive protection.

1001
00:39:45,780 --> 00:39:49,140
Then practice it in table tops until muscle memory replaces debate.

1002
00:39:49,140 --> 00:39:50,820
If you're a Cairo, step in now.

1003
00:39:50,820 --> 00:39:51,940
Publish the non-deluggables.

1004
00:39:51,940 --> 00:39:53,620
If you run IT, bind them.

1005
00:39:53,620 --> 00:39:56,500
If you lead data or product, supply decision-ready evidence.

1006
00:39:56,500 --> 00:39:58,740
If you own the business except risk and show up,

1007
00:39:58,740 --> 00:40:02,180
stewardship becomes real the moment these decisions are enforceable at speed.

1008
00:40:02,900 --> 00:40:04,180
The AI steward role.

1009
00:40:04,180 --> 00:40:06,340
Scope, authority, deliverables.

1010
00:40:06,340 --> 00:40:09,940
The steward is not a policy writer, a tool admin or a committee secretary.

1011
00:40:09,940 --> 00:40:12,740
The steward is the operator of the loop you just funded,

1012
00:40:12,740 --> 00:40:15,540
intake to retirement with real stopping power in between.

1013
00:40:15,540 --> 00:40:18,500
But they are the single throw to choke for cadence, evidence,

1014
00:40:18,500 --> 00:40:19,460
and escalation.

1015
00:40:19,460 --> 00:40:23,060
If you're a Cairo, your decision here is to appoint a steward who can say pause

1016
00:40:23,060 --> 00:40:25,540
without asking for permission and survive it.

1017
00:40:25,540 --> 00:40:28,100
Scope first, the steward runs program orchestration.

1018
00:40:28,100 --> 00:40:31,060
That means a weekly intake that forces clarity of intent,

1019
00:40:31,060 --> 00:40:34,740
owner, data plan, harm analysis and exit criteria on one page.

1020
00:40:34,740 --> 00:40:37,140
It means a pre-deployed quorum that confirms controls,

1021
00:40:37,140 --> 00:40:39,060
red team results and risk acceptance.

1022
00:40:39,060 --> 00:40:40,820
It means post-deploy monitoring.

1023
00:40:40,820 --> 00:40:42,820
That's wired to triggers you defined.

1024
00:40:42,820 --> 00:40:47,700
It means drift reviews on a timer and planned retirement with unlearning paths.

1025
00:40:47,700 --> 00:40:48,980
The steward doesn't do all the work.

1026
00:40:48,980 --> 00:40:51,300
They ensure it happens on time with evidence.

1027
00:40:51,300 --> 00:40:53,300
Scope includes intake discipline.

1028
00:40:53,300 --> 00:40:55,220
No intake, no access.

1029
00:40:55,220 --> 00:40:58,020
The steward owns the queue, the template, and the SLA.

1030
00:40:58,580 --> 00:41:00,980
Or did only pilots live here, not in production.

1031
00:41:00,980 --> 00:41:02,900
They also own life cycle evidence,

1032
00:41:02,900 --> 00:41:04,660
model cards that match reality,

1033
00:41:04,660 --> 00:41:06,740
decision logs that reconstruct prompts,

1034
00:41:06,740 --> 00:41:09,860
grounding, outputs, and human acceptance in minutes.

1035
00:41:09,860 --> 00:41:13,220
Escalation records that show trigger context packet quorum and outcome.

1036
00:41:13,220 --> 00:41:17,220
If you lead data or product, your responsibility is to supply these artifacts.

1037
00:41:17,220 --> 00:41:21,380
The steward's job is to reject ceremony and demand substance.

1038
00:41:21,380 --> 00:41:25,700
Authority next, the steward holds pause authority on defined triggers in the risk taxonomy,

1039
00:41:25,700 --> 00:41:27,780
not suggest not recommend pause.

1040
00:41:27,780 --> 00:41:31,540
That authority is mapped to an entra group with least privilege and expiry.

1041
00:41:31,540 --> 00:41:34,100
It is not a slack escalation hoping someone reads it.

1042
00:41:34,100 --> 00:41:36,020
The steward convenes adjudication.

1043
00:41:36,020 --> 00:41:39,940
Business owner, security, legal, and the steward inside a fixed window.

1044
00:41:39,940 --> 00:41:41,780
Tybreaker authority is named in advance.

1045
00:41:41,780 --> 00:41:43,780
No proxies on high-risk calls.

1046
00:41:43,780 --> 00:41:47,460
If you run IT, your decision is to make this real in the control plane.

1047
00:41:47,460 --> 00:41:49,460
Steward group flips access.

1048
00:41:49,460 --> 00:41:51,460
Ownerless agents die on a timer.

1049
00:41:51,460 --> 00:41:53,300
Exceptions expire automatically.

1050
00:41:53,300 --> 00:41:54,820
Deliverables are concrete.

1051
00:41:54,820 --> 00:41:58,660
An AI register that inventories systems by use case, owner, autonomy,

1052
00:41:58,660 --> 00:42:01,860
explainability level, data sources, controls, and risk tier.

1053
00:42:01,860 --> 00:42:05,860
A first draft raky that names who is responsible, accountable, consulted,

1054
00:42:05,860 --> 00:42:07,860
and informed at each life cycle gate.

1055
00:42:07,860 --> 00:42:10,500
A risk taxonomy tailored to your domains.

1056
00:42:10,500 --> 00:42:16,500
Rights, safety, finance, with thresholds that force human review or pause.

1057
00:42:16,500 --> 00:42:20,660
An escalation matrix with triggers quorum adjudication, SLAs, and outcomes.

1058
00:42:20,660 --> 00:42:22,500
A review pack for the board.

1059
00:42:22,500 --> 00:42:26,260
Incidents, escalations, decisions, changes to controls,

1060
00:42:26,260 --> 00:42:28,740
and the learning letter that proves the loop improved.

1061
00:42:28,740 --> 00:42:29,700
Skills matter.

1062
00:42:29,700 --> 00:42:33,700
The steward needs architecture literacy to understand how identity, data boundaries,

1063
00:42:33,700 --> 00:42:35,300
and agents behave under load.

1064
00:42:35,300 --> 00:42:40,020
Audit fluency to separate evidence from narrative and to prepare for external scrutiny.

1065
00:42:40,020 --> 00:42:44,500
Conflict tolerance because every real escalation pits revenue against risk in real time.

1066
00:42:44,500 --> 00:42:47,540
Communication that is plain, precise, and time-boxed.

1067
00:42:47,540 --> 00:42:49,460
If you're a kaiho, this is where you must step in.

1068
00:42:49,460 --> 00:42:51,220
Do not hire a poster author.

1069
00:42:51,220 --> 00:42:54,580
Hire a systems thinker who's been in the room when stop cost money.

1070
00:42:54,580 --> 00:42:56,260
Anti-patterns are easy to spot.

1071
00:42:56,260 --> 00:42:59,620
No power stewards who can schedule meetings but not flip a switch.

1072
00:42:59,620 --> 00:43:04,420
Policy writer, stewards who generate elegant PDFs and leave decisions undefined.

1073
00:43:04,420 --> 00:43:08,660
Tool admin stewards who know every toggle but cannot convene in a adjudication quorum,

1074
00:43:08,660 --> 00:43:09,460
replace them.

1075
00:43:09,460 --> 00:43:12,580
If you run IT, people will expect answers from you here.

1076
00:43:12,580 --> 00:43:16,420
Bind the steward's authority to identity and logs so their decisions leave traces

1077
00:43:16,420 --> 00:43:17,780
your auditors can trust.

1078
00:43:17,780 --> 00:43:18,900
Roll lenses.

1079
00:43:18,900 --> 00:43:22,580
If you're a kaiho, your decision is to appoint a steward, publish their mandate,

1080
00:43:22,580 --> 00:43:26,100
and protect their adjudication SLA's from quarterly pressure.

1081
00:43:26,100 --> 00:43:28,580
Tie leadership incentives to steward outcomes.

1082
00:43:28,580 --> 00:43:31,460
Justified pauses, escalations resolved on time,

1083
00:43:31,460 --> 00:43:34,740
exceptions closed on schedule, incidents prevented by degraded modes.

1084
00:43:34,740 --> 00:43:38,660
If you run IT, your responsibility is to make the stewards authority boring.

1085
00:43:38,660 --> 00:43:41,620
Groups, timers, revocations, and dashboards wired to owners.

1086
00:43:41,620 --> 00:43:46,100
If you lead data or product, deliver one page evidence that enables five minute decisions.

1087
00:43:46,100 --> 00:43:50,580
If you own the business, show up to escalations except or withdraw risk on record

1088
00:43:50,580 --> 00:43:52,580
and carry consequence without delay.

1089
00:43:52,580 --> 00:43:53,700
Apply the pattern.

1090
00:43:53,700 --> 00:43:57,140
Co-pilot exposure, the stewards intake would have forced an owner,

1091
00:43:57,140 --> 00:43:58,580
a data plan with labels,

1092
00:43:58,580 --> 00:44:01,060
and audit only pilot and link expiry.

1093
00:44:01,060 --> 00:44:04,820
Trigger hits, content safety detects sensitive labels and outputs.

1094
00:44:04,820 --> 00:44:06,820
The stewards group pauses red,

1095
00:44:06,820 --> 00:44:11,140
the quorum meets in an hour, outcome logged, controls updated, shadow AI.

1096
00:44:11,140 --> 00:44:12,820
Intake.

1097
00:44:12,820 --> 00:44:14,420
SLA beats a credit card.

1098
00:44:14,420 --> 00:44:19,300
Audit only lane exists, owner signs, steward pauses when signals turn.

1099
00:44:19,300 --> 00:44:21,620
Governance theatre, not on the stewards watch,

1100
00:44:21,620 --> 00:44:25,300
non-delagable identities and artifacts make drift visible and stoppable.

1101
00:44:25,300 --> 00:44:28,100
Your steward is the difference between intent and enforcement,

1102
00:44:28,100 --> 00:44:29,460
a point one who can carry it.

1103
00:44:29,460 --> 00:44:32,100
Cross-functional collaborations that work.

1104
00:44:32,100 --> 00:44:34,740
Stewardship only works when the people who control risk

1105
00:44:34,740 --> 00:44:37,300
and the people who create value sit in the same loop

1106
00:44:37,300 --> 00:44:38,340
and decide fast.

1107
00:44:38,340 --> 00:44:42,740
That means legal, security, IT, data, product, business,

1108
00:44:42,740 --> 00:44:45,620
and privacy compliance are not observers.

1109
00:44:45,620 --> 00:44:49,220
They are co-owners of decision surfaces with evidence and authority.

1110
00:44:49,220 --> 00:44:52,020
Legal's role is not towards Smith policies after the fact.

1111
00:44:52,020 --> 00:44:54,660
Legal draws red lines, drafts procurement clauses

1112
00:44:54,660 --> 00:44:56,420
that bind vendors to your oversight

1113
00:44:56,420 --> 00:44:59,860
and ensures disclosures don't wander into lawful but awful.

1114
00:44:59,860 --> 00:45:03,140
If you're a car, your decision here is to require legal sign-off

1115
00:45:03,140 --> 00:45:05,460
on risk taxonomy, prohibited uses,

1116
00:45:05,460 --> 00:45:08,100
and vendor attestations before pilot scale.

1117
00:45:08,100 --> 00:45:11,300
If you run IT, you'll be expected to map those red lines

1118
00:45:11,300 --> 00:45:13,860
to "entra-groups" and "per-view" policies,

1119
00:45:13,860 --> 00:45:14,820
so they're enforceable.

1120
00:45:14,820 --> 00:45:16,340
If you lead data or product,

1121
00:45:16,340 --> 00:45:18,660
you feed legal with model cards, lineage,

1122
00:45:18,660 --> 00:45:20,740
and explainability levels they can defend.

1123
00:45:20,740 --> 00:45:23,140
If you own the business, you carry the disclosure consequence

1124
00:45:23,140 --> 00:45:24,900
when a poor touches customers.

1125
00:45:24,900 --> 00:45:27,700
Security and IT are the enforcement surface.

1126
00:45:27,700 --> 00:45:29,460
Identity is the control plane.

1127
00:45:29,460 --> 00:45:31,620
Data boundaries are the substrate.

1128
00:45:31,620 --> 00:45:34,900
Security owns "joiner", "mover", "liver", "high-jean",

1129
00:45:34,900 --> 00:45:36,500
"service-principal rotation"

1130
00:45:36,500 --> 00:45:38,020
and "ownerless agent death".

1131
00:45:38,020 --> 00:45:40,180
IT binds audit-only pilots, default deny

1132
00:45:40,180 --> 00:45:42,180
on sensitive scopes and logs to owners.

1133
00:45:42,180 --> 00:45:44,980
If you're a car, your decision is to prioritize automation

1134
00:45:44,980 --> 00:45:47,940
over memos, no owner, no access.

1135
00:45:47,940 --> 00:45:50,660
If you run IT, people will expect answers from you,

1136
00:45:50,660 --> 00:45:52,740
which identities can invoke, which AI

1137
00:45:52,740 --> 00:45:55,780
and how pausing works at 4pm, not on slide 12.

1138
00:45:55,780 --> 00:45:58,260
Data isn't fuel its liability without stewardship.

1139
00:45:58,260 --> 00:46:00,500
The data team proves lineage, consent provenance,

1140
00:46:00,500 --> 00:46:02,500
representativeness, and unlearning parts.

1141
00:46:02,500 --> 00:46:05,140
They close inheritance gaps where labels don't travel

1142
00:46:05,140 --> 00:46:06,740
and they make drift detectable.

1143
00:46:06,740 --> 00:46:08,260
If you lead data or product,

1144
00:46:08,260 --> 00:46:10,820
your responsibility is to produce decision-ready evidence

1145
00:46:10,820 --> 00:46:14,580
on one page, data sets, labels, restrictions,

1146
00:46:14,580 --> 00:46:17,860
and the explainability level, the steward will adjudicate.

1147
00:46:17,860 --> 00:46:20,180
If you're a kio, require this at intake,

1148
00:46:20,180 --> 00:46:22,100
otherwise you're approving vibes.

1149
00:46:22,100 --> 00:46:24,340
Product and business carry value and consequence.

1150
00:46:24,340 --> 00:46:28,180
They define value and harm hypotheses, success and stop matrix,

1151
00:46:28,180 --> 00:46:30,500
degraded modes, and rollback mechanics.

1152
00:46:30,500 --> 00:46:32,820
They own residual risk acceptance in writing.

1153
00:46:32,820 --> 00:46:35,060
If you own the business, your responsibility is to decide

1154
00:46:35,060 --> 00:46:36,740
what you will pause and when.

1155
00:46:36,740 --> 00:46:38,980
If you lead product, you design the feedback capture

1156
00:46:38,980 --> 00:46:42,980
and ensure instrumentation makes post-incident reconstruction take minutes.

1157
00:46:42,980 --> 00:46:46,500
Privacy and compliance embed assessments into the intake ritual.

1158
00:46:46,500 --> 00:46:50,500
AIAs, DPIAs, and disclosure rules that scale with risk tiers.

1159
00:46:50,500 --> 00:46:52,660
Their job is to prevent checkbox theatre

1160
00:46:52,660 --> 00:46:54,660
by tying thresholds to triggers and training

1161
00:46:54,660 --> 00:46:56,900
meaningful human oversight into actual practice.

1162
00:46:56,900 --> 00:46:59,540
If you're a kio, this is where you must step in.

1163
00:46:59,540 --> 00:47:02,020
Agree what meaningful means by domain

1164
00:47:02,020 --> 00:47:03,540
and verify it with table tops.

1165
00:47:03,540 --> 00:47:04,980
Now the collaboration pattern.

1166
00:47:04,980 --> 00:47:09,140
A usable weekly cadence has three moments, intake with all five at the table,

1167
00:47:09,140 --> 00:47:11,780
a pre-deploy quorum to sign risk acceptance

1168
00:47:11,780 --> 00:47:14,420
and a time-boxed escalation window that never slips.

1169
00:47:14,420 --> 00:47:16,740
Each function brings evidence.

1170
00:47:16,740 --> 00:47:18,980
Legal brings red lines and clauses.

1171
00:47:18,980 --> 00:47:22,420
Security IT brings enforceable identity and boundary controls.

1172
00:47:22,420 --> 00:47:25,540
Data brings lineage and explainability.

1173
00:47:25,540 --> 00:47:28,740
Product, business brings value and stop criteria.

1174
00:47:28,740 --> 00:47:32,660
Privacy, compliance brings assessments mapped to risk tiers.

1175
00:47:32,660 --> 00:47:35,540
The Stuart orchestrates then pauses when triggers hit.

1176
00:47:35,540 --> 00:47:38,020
Case pattern surfaced the failure modes and fixes.

1177
00:47:38,020 --> 00:47:40,260
Copilot exposure is never a copilot problem.

1178
00:47:40,260 --> 00:47:43,060
It's a boundary failure that legal could have framed.

1179
00:47:43,060 --> 00:47:45,380
No unlabeled sensitive data in shared sites.

1180
00:47:45,380 --> 00:47:49,140
Security Losh IT could have enforced labels required.

1181
00:47:49,140 --> 00:47:50,340
Links expire.

1182
00:47:50,340 --> 00:47:53,060
Data could have evidenced, lineage and consent.

1183
00:47:53,060 --> 00:47:56,020
Product or business could have anticipated, stop metrics,

1184
00:47:56,020 --> 00:47:59,300
and privacy compliance could have embedded assessment tied to triggers.

1185
00:47:59,300 --> 00:48:01,860
Shadow AIAs is speed failure.

1186
00:48:01,860 --> 00:48:05,620
Fixed with an audit-only lane, procurement clauses requiring attestations,

1187
00:48:05,620 --> 00:48:09,620
IT enforcement of audit-only scopes and a stewarded 48-hour intake.

1188
00:48:09,620 --> 00:48:11,460
Governance theatre is an ownership failure.

1189
00:48:11,460 --> 00:48:15,620
Fixed by forcing residual risk acceptance in writing and rewarding justified pauses.

1190
00:48:15,620 --> 00:48:18,500
Roll lenses explicitly.

1191
00:48:18,500 --> 00:48:21,300
If you're a Cairo, your decision is to convene this coalition with

1192
00:48:21,300 --> 00:48:23,140
a published cadence and non-deluggable.

1193
00:48:23,140 --> 00:48:26,180
If you run IT, bind every promise to a control plane action.

1194
00:48:26,180 --> 00:48:29,300
If you leave data or product, deliver one page evidence on time.

1195
00:48:29,300 --> 00:48:34,260
Every time, if you own the business, accept risk in writing and show up to escalations.

1196
00:48:34,260 --> 00:48:37,460
Do this and collaboration becomes an enforcement engine, not a meeting.

1197
00:48:37,460 --> 00:48:39,940
Decision surfaces across the AI life cycle.

1198
00:48:39,940 --> 00:48:43,620
Every failure you've seen lives on a decision surface, someone didn't own.

1199
00:48:43,620 --> 00:48:47,060
Map them, problem framing, data acquisition, model choice, and tuning,

1200
00:48:47,060 --> 00:48:49,140
deployment operations and retirement.

1201
00:48:49,140 --> 00:48:52,980
At each define the owner, the evidence, and the authority to pause.

1202
00:48:52,980 --> 00:48:55,140
Problem framing asks three things.

1203
00:48:55,140 --> 00:48:56,340
Who is affected?

1204
00:48:56,340 --> 00:48:59,540
Which decisions change and where harm plausibly lands?

1205
00:48:59,540 --> 00:49:04,180
If you're a Cairo, your decision here is to require a one-page intent and harm hypothesis

1206
00:49:04,180 --> 00:49:05,620
before anyone touches data.

1207
00:49:05,620 --> 00:49:10,180
If you run IT, you'll be expected to block production access until that page

1208
00:49:10,180 --> 00:49:11,860
exists and has a named owner.

1209
00:49:11,860 --> 00:49:15,860
If you leave data or product, you supply initial metrics and stop criteria.

1210
00:49:15,860 --> 00:49:19,780
If you own the business, you accept the use case in writing or you don't.

1211
00:49:19,780 --> 00:49:22,180
Data acquisition is lawful basis, minimization,

1212
00:49:22,180 --> 00:49:24,260
representativeness and consent provenance.

1213
00:49:24,260 --> 00:49:28,020
If you're a Cairo, mandate labeled boundaries and lineage before pilots,

1214
00:49:28,020 --> 00:49:29,700
ET binds labels and DLP.

1215
00:49:29,700 --> 00:49:34,580
Data proves sampling and bias checks, business acknowledges data debt and rollback costs.

1216
00:49:34,580 --> 00:49:38,340
Model selection and tuning is constrained and explainability by domain.

1217
00:49:38,340 --> 00:49:40,580
Cairo sets the explainability bar.

1218
00:49:40,580 --> 00:49:46,020
IT enforces audit only in non-prod, data produces red team and fairness artifacts.

1219
00:49:46,020 --> 00:49:48,020
Business approves autonomy limits.

1220
00:49:48,020 --> 00:49:51,460
Deployment is identity, environment, content safety,

1221
00:49:51,460 --> 00:49:53,140
and feedback capture.

1222
00:49:53,140 --> 00:49:57,300
IT maps invoke rights to intro groups, default denies, sensitive scopes,

1223
00:49:57,300 --> 00:49:58,900
and routes logs to owners.

1224
00:49:58,900 --> 00:50:02,500
Data ensures instrumentation, business defines degraded modes.

1225
00:50:02,500 --> 00:50:04,340
Cairo protects pause authority.

1226
00:50:04,340 --> 00:50:08,900
Operations covers monitoring, confidence, drift, jail breaks, and unusual grounding.

1227
00:50:08,900 --> 00:50:10,820
The steward watches thresholds and escalates.

1228
00:50:10,820 --> 00:50:11,860
IT makes pause real.

1229
00:50:11,860 --> 00:50:13,540
Data brings the context packet.

1230
00:50:13,540 --> 00:50:16,420
Business carries consequence, retirement triggers unlearning,

1231
00:50:16,420 --> 00:50:18,420
notices and register updates.

1232
00:50:18,420 --> 00:50:20,500
If you're a Cairo, set the retirement triggers now.

1233
00:50:20,500 --> 00:50:22,260
Don't let entropy decide.

1234
00:50:22,260 --> 00:50:24,980
Use case-based risk, categorization and consequence.

1235
00:50:24,980 --> 00:50:28,740
Use case-based risk, categorization and consequence risk is not a generic label.

1236
00:50:28,740 --> 00:50:31,300
Categorized by rights, safety, and finance impact.

1237
00:50:31,300 --> 00:50:33,780
Minimal, moderate, high, systemic.

1238
00:50:33,780 --> 00:50:37,140
If you're a Cairo, your decision here is to publish the taxonomy and thresholds.

1239
00:50:37,140 --> 00:50:41,300
Population affected, autonomy, reversibility, and explainability needs drive tearing.

1240
00:50:41,300 --> 00:50:42,740
Controls scale with risk.

1241
00:50:42,740 --> 00:50:46,260
Minimal audit only pilots, short time boxes, owner on record.

1242
00:50:46,260 --> 00:50:50,180
Moderate, bias checks, content safety, human review at confidence bands.

1243
00:50:50,180 --> 00:50:53,700
High, red teaming, fairness thresholds with automatic pause,

1244
00:50:53,700 --> 00:50:58,180
strong explainability, board visibility, systemic cross-domain coordination,

1245
00:50:58,180 --> 00:51:00,820
external disclosure posture, crisis tabletop.

1246
00:51:00,820 --> 00:51:02,020
If it's lawful, we're fine.

1247
00:51:02,020 --> 00:51:04,100
It's how lawful, but awful happens.

1248
00:51:04,100 --> 00:51:05,940
Your equity bar is higher than the statute.

1249
00:51:05,940 --> 00:51:09,620
If you run IT, bind risk tiers to entry and purview policies.

1250
00:51:09,620 --> 00:51:12,980
If you lead data or product, deliver evidence proportional to tier.

1251
00:51:12,980 --> 00:51:17,060
If you own the business, accept the burden of slower velocity and high risk lanes.

1252
00:51:17,060 --> 00:51:18,340
The stewardship rise.

1253
00:51:18,340 --> 00:51:19,940
First draft you can defend.

1254
00:51:19,940 --> 00:51:20,900
Write the names.

1255
00:51:20,900 --> 00:51:23,220
Responsible, business owner for outcome,

1256
00:51:23,220 --> 00:51:26,500
steward for the loop, security for controls, data for quality,

1257
00:51:26,500 --> 00:51:30,180
accountable, executive sponsor for risk acceptance,

1258
00:51:30,180 --> 00:51:32,980
legal for red lines, CIO for alignment,

1259
00:51:32,980 --> 00:51:37,060
consulted, privacy, accessibility, brand, customer success.

1260
00:51:37,060 --> 00:51:40,020
Inform finance HR communications procurement,

1261
00:51:40,020 --> 00:51:43,300
include kill switch rules and the adjudication core-room in notes.

1262
00:51:43,300 --> 00:51:47,860
If you're a Cairo, your decision is to publish this Rassi and expire roles with departures.

1263
00:51:47,860 --> 00:51:49,300
I'd bind the two groups.

1264
00:51:49,300 --> 00:51:52,900
Data and product attach evidence owners, business science consequence,

1265
00:51:52,900 --> 00:51:55,540
escalation that works in minutes, not weeks.

1266
00:51:55,540 --> 00:51:57,060
Triggers defined in advance.

1267
00:51:57,060 --> 00:51:59,860
Low confidence, safety hits, drift, user harm.

1268
00:51:59,860 --> 00:52:01,460
Handoff carries a context packet.

1269
00:52:01,460 --> 00:52:05,300
Prompt, output, features, lineage, last changes.

1270
00:52:05,300 --> 00:52:08,500
A quorum meets inside a time box with tiebreaker named.

1271
00:52:08,500 --> 00:52:10,100
Outcomes are deterministic.

1272
00:52:10,100 --> 00:52:12,820
Pause the great gate, retrain, retire.

1273
00:52:12,820 --> 00:52:13,780
Lock and notify.

1274
00:52:13,780 --> 00:52:16,020
Post-incident, learn and update controls.

1275
00:52:16,020 --> 00:52:19,140
If you run IT, make pause a control plane action.

1276
00:52:19,140 --> 00:52:21,620
If you're a Cairo, protect the adjudication SLA.

1277
00:52:21,620 --> 00:52:23,140
Data makes reconstruction fast.

1278
00:52:23,140 --> 00:52:24,740
Business owns communications.

1279
00:52:24,740 --> 00:52:26,500
Identity as the control plane.

1280
00:52:26,500 --> 00:52:28,020
Entra ID decisions.

1281
00:52:28,020 --> 00:52:30,580
Who can invoke which capability under which conditions?

1282
00:52:30,580 --> 00:52:34,500
Joiners, movers, levers, resertified, service principles bound to owners.

1283
00:52:34,500 --> 00:52:38,180
Conditional access for AI, device, location, sensitivity, default deny.

1284
00:52:38,180 --> 00:52:39,780
Owneless agents die on a timer.

1285
00:52:39,780 --> 00:52:42,580
If you run IT, people will expect answers from you here.

1286
00:52:42,580 --> 00:52:44,100
Bind stopship to enter our groups.

1287
00:52:44,100 --> 00:52:46,820
If you're a Cairo, define non-deligable scopes.

1288
00:52:46,820 --> 00:52:49,220
Data ensures logging ties actions to identities.

1289
00:52:49,220 --> 00:52:51,140
Business signs usage boundaries.

1290
00:52:51,140 --> 00:52:53,060
Data boundary thinking with purview.

1291
00:52:53,060 --> 00:52:57,860
Classify, label and enforce DLP on prompts, outputs and grounding.

1292
00:52:57,860 --> 00:52:59,380
Kill company-wide links.

1293
00:52:59,380 --> 00:53:00,420
Time-bound access.

1294
00:53:00,420 --> 00:53:04,820
Close inheritance gaps in non-office files and teams containers or monitor aggressively.

1295
00:53:04,820 --> 00:53:07,220
Remediate oversharing at source, not at the prompt.

1296
00:53:07,220 --> 00:53:10,660
Evidence is lineage, consent and retention mapped to use cases.

1297
00:53:10,660 --> 00:53:13,620
If you lead data, your responsibility is to prove it.

1298
00:53:13,620 --> 00:53:14,660
IT enforces.

1299
00:53:14,660 --> 00:53:15,780
Business funds fixes.

1300
00:53:15,780 --> 00:53:18,020
Cairo demands proof before scale.

1301
00:53:18,020 --> 00:53:20,420
Copilot governance, where old models break.

1302
00:53:20,420 --> 00:53:23,780
Prompts surface sensitive content when identity and data drift.

1303
00:53:23,780 --> 00:53:24,980
Copilot didn't leak.

1304
00:53:24,980 --> 00:53:26,500
Our governance did.

1305
00:53:26,500 --> 00:53:29,540
Shadow prompts, unmanaged plugins, personal tenants.

1306
00:53:29,540 --> 00:53:30,660
The control response.

1307
00:53:30,660 --> 00:53:34,500
Audit-only pilots, redaction, usage dashboards, owner hygiene.

1308
00:53:34,500 --> 00:53:35,220
The lesson.

1309
00:53:35,220 --> 00:53:36,500
Tools amplify substrate.

1310
00:53:36,500 --> 00:53:38,260
Only stewardship sets intent.

1311
00:53:38,260 --> 00:53:40,500
If you're a Cairo, this is where you must step in.

1312
00:53:40,500 --> 00:53:41,860
Encode audit only.

1313
00:53:41,860 --> 00:53:43,540
Owners on record and escalation.

1314
00:53:43,780 --> 00:53:44,820
I'd binds.

1315
00:53:44,820 --> 00:53:46,020
Data labels.

1316
00:53:46,020 --> 00:53:47,620
Business accepts residual risk.

1317
00:53:47,620 --> 00:53:50,980
Decision surfaces across the AI life cycle.

1318
00:53:50,980 --> 00:53:54,660
Every incident you've read about can be traced to a decision surface no one owned.

1319
00:53:54,660 --> 00:53:56,820
There aren't many of them, but they repeat.

1320
00:53:56,820 --> 00:53:57,860
Problem framing.

1321
00:53:57,860 --> 00:53:59,060
Data acquisition.

1322
00:53:59,060 --> 00:54:00,660
Model selection and tuning.

1323
00:54:00,660 --> 00:54:01,460
Deployment.

1324
00:54:01,460 --> 00:54:02,180
Operations.

1325
00:54:02,180 --> 00:54:03,140
And retirement.

1326
00:54:03,140 --> 00:54:04,820
At each surface, you name the owner.

1327
00:54:04,820 --> 00:54:07,700
Define the evidence and bind the authority to pause.

1328
00:54:07,700 --> 00:54:10,260
If you skip anyone, drift becomes policy.

1329
00:54:10,260 --> 00:54:12,180
Problem framing is intent with consequence.

1330
00:54:12,180 --> 00:54:13,060
Three questions.

1331
00:54:13,060 --> 00:54:13,940
Who is affected?

1332
00:54:13,940 --> 00:54:15,860
Which human decisions change?

1333
00:54:15,860 --> 00:54:17,860
And where harm plausibly lands?

1334
00:54:17,860 --> 00:54:23,540
If you're a Cairo, your decision here is to require a one-page statement before work starts.

1335
00:54:23,540 --> 00:54:26,180
Users, value and harm hypotheses.

1336
00:54:26,180 --> 00:54:29,380
Success and stop metrics and oversight mode.

1337
00:54:29,380 --> 00:54:33,300
If you run IT, your decision is to block any environment with production data

1338
00:54:33,300 --> 00:54:35,700
until that page exists and an owner is on record.

1339
00:54:35,700 --> 00:54:39,700
If you leave data or product, you provide measurable signals for success

1340
00:54:39,700 --> 00:54:41,780
and the conditions that force degraded modes.

1341
00:54:41,780 --> 00:54:45,780
If you own the business outcome, you accept or decline this in writing

1342
00:54:45,780 --> 00:54:48,180
because you carry the consequence when it ships.

1343
00:54:48,180 --> 00:54:50,740
Data acquisition turns slogans into liabilities.

1344
00:54:50,740 --> 00:54:55,060
Lawful basis, minimization, representativeness and consent provenance are non-negotiable.

1345
00:54:55,060 --> 00:54:59,220
If you're a Cairo, mandate that labels and lineage exist before pilots.

1346
00:54:59,220 --> 00:55:00,980
No label, no load.

1347
00:55:00,980 --> 00:55:04,820
If you run IT, you bind sensitivity labels to DLP and root prompts,

1348
00:55:04,820 --> 00:55:08,820
grounding data and outputs through policies that can redact automatically.

1349
00:55:08,820 --> 00:55:13,940
If you leave data, you evident sampling methods, bias checks and retention plans.

1350
00:55:13,940 --> 00:55:16,340
You also price unlearning so rollback is credible.

1351
00:55:16,340 --> 00:55:20,180
If you own the business, you acknowledge data debt and fund the fixes now.

1352
00:55:20,180 --> 00:55:21,380
Not after the headline.

1353
00:55:21,380 --> 00:55:24,980
Model selection and tuning is where explainability and constraint live.

1354
00:55:24,980 --> 00:55:26,820
Different domains demand different levels.

1355
00:55:26,820 --> 00:55:29,860
Attribution for marketing uplift, feature relevance for credit,

1356
00:55:29,860 --> 00:55:32,020
counterfactuals for clinical assist.

1357
00:55:32,020 --> 00:55:35,460
If you're a Cairo, set the explainability bar per domain

1358
00:55:35,460 --> 00:55:39,780
and the autonomy ceiling by tier. If you run IT, you enforce audit-only pathways

1359
00:55:39,780 --> 00:55:42,260
for red teaming and fairness tests in non-prod,

1360
00:55:42,260 --> 00:55:43,940
nothing self-promotes to production.

1361
00:55:43,940 --> 00:55:48,260
If you lead data or product, you deliver red team results, calibration curves,

1362
00:55:48,260 --> 00:55:52,500
disparity metrics, and a model card that matches reality, not slideware.

1363
00:55:52,500 --> 00:55:56,100
If you own the business, you approve autonomy limits and the confidence bands

1364
00:55:56,100 --> 00:55:57,620
that force human review.

1365
00:55:57,620 --> 00:56:01,460
Deployment is identity environment, content safety and feedback capture.

1366
00:56:01,460 --> 00:56:04,100
Identity is the control plane who can invoke what,

1367
00:56:04,100 --> 00:56:05,860
from where under which conditions.

1368
00:56:05,860 --> 00:56:09,060
If you run IT, you map invoked rights to entry groups,

1369
00:56:09,060 --> 00:56:12,420
default deny sensitive scopes, time box exceptions,

1370
00:56:12,420 --> 00:56:15,460
tie every action to a human or service principle owner

1371
00:56:15,460 --> 00:56:17,940
and auto-expire ownerless agents.

1372
00:56:17,940 --> 00:56:22,020
Data owners ensure instrumentation, prompts, grounding references,

1373
00:56:22,020 --> 00:56:25,380
outputs, and human acceptance logged for reconstruction in minutes.

1374
00:56:25,380 --> 00:56:28,740
If you own the business, you define degraded modes in advance,

1375
00:56:28,740 --> 00:56:31,060
so pause doesn't equal off.

1376
00:56:31,060 --> 00:56:34,340
If you're a coyote, you protect stopship authority from quarterly pressure.

1377
00:56:34,340 --> 00:56:37,700
Operations is where drift, abuse, and change meet reality.

1378
00:56:37,700 --> 00:56:40,740
Humanitor confidence, distribution shifts, jailbreak attempts,

1379
00:56:40,740 --> 00:56:43,620
prompt injection on plugins, and unusual grounding,

1380
00:56:43,620 --> 00:56:46,580
thresholds drive action, they're not FOIA alerts.

1381
00:56:46,580 --> 00:56:51,300
If you're a coyote, you set adjudication SLAs and the quorum that convenes on trigger.

1382
00:56:51,300 --> 00:56:55,060
If you run IT, you make pause a control plane action, not a slack thread.

1383
00:56:55,060 --> 00:56:58,260
If you lead data or product, you maintain the context packet.

1384
00:56:58,260 --> 00:57:02,260
Prompt, output, features, lineage, last changes, and user reports.

1385
00:57:02,260 --> 00:57:04,980
If you own the business, you carry communications

1386
00:57:04,980 --> 00:57:07,700
and decide degraded modes on the record.

1387
00:57:07,700 --> 00:57:10,180
Retirement is not a memo, it's a plan.

1388
00:57:10,180 --> 00:57:13,460
Triggers include performance decay, risk threshold exceeded,

1389
00:57:13,460 --> 00:57:16,420
regulatory change, or replacement by a safer method.

1390
00:57:16,420 --> 00:57:19,380
If you're a coyote, define retirement triggers now

1391
00:57:19,380 --> 00:57:21,940
and require unlearning paths at intake.

1392
00:57:21,940 --> 00:57:24,820
If you run IT, you enforce service decommission,

1393
00:57:24,820 --> 00:57:27,140
access revocation, and archive evidence.

1394
00:57:27,140 --> 00:57:29,780
If you lead data, you execute deletion and verify it,

1395
00:57:29,780 --> 00:57:31,860
you retain the lawful minimum and update lineage.

1396
00:57:31,860 --> 00:57:33,860
If you own the business, you notify users

1397
00:57:33,860 --> 00:57:36,020
and when appropriate external stakeholders.

1398
00:57:36,020 --> 00:57:39,300
You also accept service impact while decommission completes.

1399
00:57:39,300 --> 00:57:41,220
Tired together with an enforcement rhythm,

1400
00:57:41,220 --> 00:57:43,460
weekly intake with all owners, a pre-deploy quorum

1401
00:57:43,460 --> 00:57:46,900
that signs risk acceptance, and a time-boxed escalation window.

1402
00:57:46,900 --> 00:57:49,780
Each surface produces evidence, intent page,

1403
00:57:49,780 --> 00:57:52,660
data lineage, model card and red team results,

1404
00:57:52,660 --> 00:57:54,820
identity bound deployment controls,

1405
00:57:54,820 --> 00:57:58,580
operational thresholds with alerts and retirement confirmations.

1406
00:57:58,580 --> 00:58:01,060
The Stuart orchestrates the loop, the authority to pause

1407
00:58:01,060 --> 00:58:03,540
sits in identity, the board sees the inventory,

1408
00:58:03,540 --> 00:58:04,820
incidents and names.

1409
00:58:04,820 --> 00:58:06,980
If you're a coyote, mandate these surfaces

1410
00:58:06,980 --> 00:58:09,060
and the evidence per surface, if you run IT,

1411
00:58:09,060 --> 00:58:10,420
bind them to the control plane.

1412
00:58:10,420 --> 00:58:13,380
If you lead data or product, deliver decision-ready artifacts

1413
00:58:13,380 --> 00:58:14,100
on time.

1414
00:58:14,100 --> 00:58:16,420
If you own the business, accept residual risk

1415
00:58:16,420 --> 00:58:18,980
and writing and show up when escalation calls.

1416
00:58:18,980 --> 00:58:20,900
That's how you prevent conditional chaos

1417
00:58:20,900 --> 00:58:23,300
from becoming your operating model.

1418
00:58:23,300 --> 00:58:27,060
Use case-based risk, categorization and consequence.

1419
00:58:27,060 --> 00:58:30,180
Risk is not a general mood, it is a property of a use case.

1420
00:58:30,180 --> 00:58:34,260
You categorize by consequence, rights, safety and finance.

1421
00:58:34,260 --> 00:58:36,660
Then you tear minimal moderate high systemic.

1422
00:58:36,660 --> 00:58:38,340
The taxonomy is your steering column.

1423
00:58:38,340 --> 00:58:40,100
Without it, everything feels important

1424
00:58:40,100 --> 00:58:41,940
and nothing earns stopping power.

1425
00:58:41,940 --> 00:58:44,500
Start with criteria that don't drift with opinion.

1426
00:58:44,500 --> 00:58:46,980
Population affected, autonomy of the system,

1427
00:58:46,980 --> 00:58:50,660
reversibility of harm and explainability required by the domain.

1428
00:58:50,660 --> 00:58:53,860
A chatbot summarizing public docs for 10 users with human review

1429
00:58:53,860 --> 00:58:55,460
and easy rollback?

1430
00:58:55,460 --> 00:58:56,100
Minimal.

1431
00:58:56,100 --> 00:58:58,660
An internal pricing recommender guiding thousands of quotes

1432
00:58:58,660 --> 00:59:00,820
with bounded autonomy and clear explanations?

1433
00:59:00,820 --> 00:59:01,620
Moderate.

1434
00:59:01,620 --> 00:59:04,340
Accredit pre-approval model that changes access to capital

1435
00:59:04,340 --> 00:59:06,980
or a clinical assist that shapes care plans high.

1436
00:59:06,980 --> 00:59:09,300
A cross-domain agent tied to identity, finance

1437
00:59:09,300 --> 00:59:10,660
and safety decisions at once?

1438
00:59:10,660 --> 00:59:11,620
Systemic.

1439
00:59:11,620 --> 00:59:14,020
If you're a coyote, your decision here is to publish

1440
00:59:14,020 --> 00:59:16,180
this taxonomy with thresholds that force action.

1441
00:59:16,180 --> 00:59:17,220
Name the bands.

1442
00:59:17,220 --> 00:59:20,100
Minimal means audit only pilots, short time boxes,

1443
00:59:20,100 --> 00:59:22,580
an owner on record and exit criteria.

1444
00:59:22,580 --> 00:59:26,580
Moderate means bias checks, content safety and human review

1445
00:59:26,580 --> 00:59:28,580
at defined confidence ranges.

1446
00:59:28,580 --> 00:59:31,460
High means red teaming, disparity thresholds with automatic pause,

1447
00:59:31,460 --> 00:59:34,260
explainability at the level your regulators and your users can defend

1448
00:59:34,260 --> 00:59:36,340
and board visibility.

1449
00:59:36,340 --> 00:59:38,340
Systemic means coordination across domains,

1450
00:59:38,340 --> 00:59:40,900
external disclosure posture, crisis table tops

1451
00:59:40,900 --> 00:59:43,460
and explicit stopship authority rehearsed in public.

1452
00:59:43,460 --> 00:59:46,900
If you run IT, people will expect answers from you on day one.

1453
00:59:46,900 --> 00:59:50,500
Bind the tiers to the control plane, minimal lanes inherit default deny

1454
00:59:50,500 --> 00:59:52,660
but allow audit only access in sandboxes.

1455
00:59:52,660 --> 00:59:56,180
Moderate lanes require entra groups scoped to specific capabilities

1456
00:59:56,180 --> 00:59:59,300
and purview policies that redact sensitive prompts and outputs.

1457
00:59:59,300 --> 01:00:01,860
High lanes tie invocation to managed devices,

1458
01:00:01,860 --> 01:00:03,940
strong authentication and time boxed exceptions

1459
01:00:03,940 --> 01:00:05,620
that expire without reminders.

1460
01:00:05,620 --> 01:00:07,780
Systemic lanes demand separate environments,

1461
01:00:07,780 --> 01:00:11,380
owner attestations and kill switches that degrade not only disabled.

1462
01:00:11,380 --> 01:00:15,140
If you lead data or product, your responsibility is proportional evidence.

1463
01:00:15,140 --> 01:00:17,780
Minimal needs a one page model card and basic lineage.

1464
01:00:17,780 --> 01:00:23,060
Moderate needs calibration curves, sampling details and content safety logs.

1465
01:00:23,060 --> 01:00:26,340
High needs red team reports, disparity metrics, data set representativeness

1466
01:00:26,340 --> 01:00:27,700
and counterfactual explanations.

1467
01:00:27,700 --> 01:00:30,340
Systemic needs all of that plus change control,

1468
01:00:30,340 --> 01:00:32,660
rollback plans and unlearning paths,

1469
01:00:32,660 --> 01:00:33,860
cost it and scheduled.

1470
01:00:33,860 --> 01:00:36,340
If you own the business, your decision is to accept

1471
01:00:36,340 --> 01:00:38,740
slower velocity in higher tiers in writing.

1472
01:00:38,740 --> 01:00:41,300
That's the trade you make to keep customers and regulators.

1473
01:00:41,300 --> 01:00:42,820
You also define degraded modes.

1474
01:00:43,380 --> 01:00:45,060
What the system does when it pauses.

1475
01:00:45,060 --> 01:00:50,100
Off is not a plan, fallback to human workflow with reduced scope is

1476
01:00:50,100 --> 01:00:51,060
now the consequences.

1477
01:00:51,060 --> 01:00:54,900
Controls scale with risk, but so do incentives and review cadence.

1478
01:00:54,900 --> 01:00:57,860
Minimal use cases graduate or retire quickly,

1479
01:00:57,860 --> 01:01:00,020
you reward speed within guard rails.

1480
01:01:00,020 --> 01:01:02,980
Moderate requires monthly drift checks and quarterly access

1481
01:01:02,980 --> 01:01:06,980
research. High gets weekly signal reviews and quarterly board updates.

1482
01:01:06,980 --> 01:01:10,420
Systemic gets continuous monitoring with thresholds that escalate to the steward

1483
01:01:10,420 --> 01:01:13,700
inside minutes. Common failure patterns map cleanly to tiers.

1484
01:01:13,700 --> 01:01:18,500
Copilot exposure is rarely high by intent but becomes high by blast radius,

1485
01:01:18,500 --> 01:01:23,060
treated as moderate by taxonomy, then enforce high discipline data boundaries.

1486
01:01:23,060 --> 01:01:27,700
Shadow AI looks minimal until you discover it powers pricing emails or HR guidance.

1487
01:01:27,700 --> 01:01:30,980
Recategorize upward on discovery.

1488
01:01:30,980 --> 01:01:33,940
Your taxonomy must allow promotion on evidence, not ego.

1489
01:01:33,940 --> 01:01:38,740
Governance theatre calls everything "high" to look serious, then ignores the burden.

1490
01:01:38,740 --> 01:01:41,460
Your taxonomy prevents that by attaching costs to tier.

1491
01:01:41,460 --> 01:01:43,220
Lawful but awful lives here too.

1492
01:01:43,220 --> 01:01:45,860
A use case can be compliant and still inequitable.

1493
01:01:45,860 --> 01:01:47,860
Your equity bar is higher than the statute.

1494
01:01:47,860 --> 01:01:50,180
That's why explainability level is in the tiering

1495
01:01:50,180 --> 01:01:53,060
and why fairness thresholds trigger pause automatically.

1496
01:01:53,060 --> 01:01:55,380
If you're a chaio, this is where you must step in.

1497
01:01:55,380 --> 01:01:58,020
Require equity reviews for high and systemic tiers,

1498
01:01:58,020 --> 01:02:00,020
not as memos but as numbers tied to action.

1499
01:02:00,020 --> 01:02:01,220
Buying money to tiers.

1500
01:02:01,220 --> 01:02:04,260
Budget red teaming and tabletops for high and systemic.

1501
01:02:04,260 --> 01:02:07,060
Budget labeling remediation where moderate relies on sensitive data.

1502
01:02:07,700 --> 01:02:10,260
Budget user education where explainability is the control.

1503
01:02:10,260 --> 01:02:13,300
If you run IT, bake tier metadata into logs.

1504
01:02:13,300 --> 01:02:16,820
So audit trails show not just what happened, but under which risk contract.

1505
01:02:16,820 --> 01:02:20,900
If you lead data or product, tag artifacts by tier, so the Stuart's queue

1506
01:02:20,900 --> 01:02:22,340
enforces evidence steps.

1507
01:02:22,340 --> 01:02:26,980
If you own the business, fund the difference and resist the reflex to downgrade risk to ship.

1508
01:02:26,980 --> 01:02:27,940
Finally make it visible.

1509
01:02:27,940 --> 01:02:31,940
The AI register shows tier owner, autonomy, explainability and next review.

1510
01:02:31,940 --> 01:02:35,780
The review pack shows incidents by tier, escalations resolved on time,

1511
01:02:35,780 --> 01:02:37,620
and exceptions closed on schedule.

1512
01:02:37,620 --> 01:02:39,140
The taxonomy is not a poster.

1513
01:02:39,140 --> 01:02:40,660
It's the reason your pause is credible.

1514
01:02:40,660 --> 01:02:43,940
The stewardship rassy, first draft you can defend.

1515
01:02:43,940 --> 01:02:46,420
Write the names, not roles, not departments.

1516
01:02:46,420 --> 01:02:46,980
Names.

1517
01:02:46,980 --> 01:02:49,940
This is the document that converts intent into stopping power

1518
01:02:49,940 --> 01:02:51,940
because everyone knows where authority lives,

1519
01:02:51,940 --> 01:02:53,460
which evidence they owe.

1520
01:02:53,460 --> 01:02:56,180
And when the kill switch fires, start with responsible,

1521
01:02:56,180 --> 01:02:58,100
four seats, no substitutes.

1522
01:02:58,100 --> 01:03:01,300
Business owner, responsible for the outcome and its consequences.

1523
01:03:01,300 --> 01:03:04,980
They define value and harm hypotheses, success and stop metrics,

1524
01:03:04,980 --> 01:03:08,100
degraded modes and accept residual risk in writing.

1525
01:03:08,100 --> 01:03:11,300
AI Stuart, responsible for the loop, intake discipline,

1526
01:03:11,300 --> 01:03:14,740
life cycle evidence, escalation, orchestration and post-incident learning.

1527
01:03:14,740 --> 01:03:17,700
They don't own the model, they own the decision rhythm.

1528
01:03:17,700 --> 01:03:21,220
Security IT, responsible for enforceable controls,

1529
01:03:21,220 --> 01:03:23,540
identity as the control plane, data boundary policies,

1530
01:03:23,540 --> 01:03:26,740
logging and making pause a control plane action, not a meeting.

1531
01:03:26,740 --> 01:03:28,980
Data, responsible for data fitness,

1532
01:03:28,980 --> 01:03:31,540
lineage, consent provenance, representativeness,

1533
01:03:31,540 --> 01:03:34,660
explainability artifacts and unlearning paths.

1534
01:03:34,660 --> 01:03:37,940
Accountable is where escalation lands when trade-offs get political.

1535
01:03:37,940 --> 01:03:41,860
Executive sponsor, accountable for risk acceptance and stop-ship authority,

1536
01:03:41,860 --> 01:03:44,100
the person who can stop revenue for safety.

1537
01:03:44,100 --> 01:03:48,100
Legal? Accountable for red lines, procurement closes and disclosure posture,

1538
01:03:48,100 --> 01:03:50,580
they decide what cannot ship under any circumstance.

1539
01:03:50,580 --> 01:03:53,460
Cairo, accountable for alignment to the steward ship model,

1540
01:03:53,460 --> 01:03:56,980
risk taxonomy and explainability standards across domains.

1541
01:03:56,980 --> 01:04:00,340
Consulted keeps the loop wide enough to avoid lawful but awful.

1542
01:04:00,340 --> 01:04:03,860
Privacy, accessibility, brand, customer success.

1543
01:04:03,860 --> 01:04:06,020
Informed is the operational blast radius.

1544
01:04:06,020 --> 01:04:09,060
Finance, HR, communications, procurement.

1545
01:04:09,060 --> 01:04:13,060
If you're a Cairo, your decision is to publish this russy attach names

1546
01:04:13,060 --> 01:04:15,860
and set aspirations tied to employment changes.

1547
01:04:15,860 --> 01:04:17,060
No ghost ownership.

1548
01:04:17,060 --> 01:04:19,460
If you run IT, people will expect answers from you,

1549
01:04:19,460 --> 01:04:23,460
bind these roles to groups in interest or approvals and pauses map to identity.

1550
01:04:23,460 --> 01:04:27,620
If you lead data or product, your responsibility is to attach evidence owners

1551
01:04:27,620 --> 01:04:30,500
to each life cycle checkpoint and keep the artifacts fresh.

1552
01:04:30,500 --> 01:04:34,180
If you own the business, you sign the residual risk block and degraded mode plan.

1553
01:04:34,180 --> 01:04:36,980
Now the notes that make this defensible, kill switch rules,

1554
01:04:36,980 --> 01:04:39,380
define the systems that carry stop-ship authority,

1555
01:04:39,380 --> 01:04:42,100
the conditions that trigger it and the scope of pause,

1556
01:04:42,100 --> 01:04:43,940
capabilities, cohorts, regions.

1557
01:04:43,940 --> 01:04:48,340
Make the switch a control plane action with audit, not a slack message.

1558
01:04:48,340 --> 01:04:49,620
Adjudication quorum.

1559
01:04:49,620 --> 01:04:52,420
Name the three to five roles that convene on escalation,

1560
01:04:52,420 --> 01:04:54,180
the tiebreaker and the time box.

1561
01:04:54,180 --> 01:04:56,020
Publish the SLA minutes not days.

1562
01:04:56,020 --> 01:04:57,940
Authority surfaces must be explicit.

1563
01:04:57,940 --> 01:05:01,140
Business owner authorizes production deployment after pre-deploy review

1564
01:05:01,140 --> 01:05:03,300
and owns customer communications on pause.

1565
01:05:03,300 --> 01:05:05,540
AI Stewart convenes adjudication on thresholds,

1566
01:05:05,540 --> 01:05:08,340
logs decisions and updates controls post-incident,

1567
01:05:08,340 --> 01:05:10,500
security IT implements pause,

1568
01:05:10,500 --> 01:05:12,340
degrades capability per plan,

1569
01:05:12,340 --> 01:05:14,980
verifies identity and data boundary integrity

1570
01:05:14,980 --> 01:05:16,580
and restores service on decision.

1571
01:05:16,580 --> 01:05:19,060
Data prepares the context packet.

1572
01:05:19,060 --> 01:05:21,860
Prompt, output, features, lineage,

1573
01:05:21,860 --> 01:05:24,180
last changes and user reports.

1574
01:05:24,180 --> 01:05:26,020
They certify unlearning on retire.

1575
01:05:26,020 --> 01:05:29,220
Legal validates disclosures confirms vendor obligations

1576
01:05:29,220 --> 01:05:31,060
and approves any external statements

1577
01:05:31,060 --> 01:05:32,660
that imply model behavior.

1578
01:05:32,660 --> 01:05:35,780
Executive sponsor arbitrates, scope creep and shields,

1579
01:05:35,780 --> 01:05:37,300
stop-ship from quarterly pressure.

1580
01:05:37,300 --> 01:05:39,700
Cairo enforces the taxonomy,

1581
01:05:39,700 --> 01:05:41,860
no exceptions without end dates and evidence.

1582
01:05:41,860 --> 01:05:43,940
If you're a Cairo, this is where you must step in.

1583
01:05:43,940 --> 01:05:46,900
Outlaw, vague verbs, replace, supports,

1584
01:05:46,900 --> 01:05:51,060
advises and owns with decides, approves, pauses, accepts.

1585
01:05:51,060 --> 01:05:53,060
Racy language drives behavior.

1586
01:05:53,060 --> 01:05:55,460
If you run IT, translate approvals into access.

1587
01:05:55,940 --> 01:05:58,500
Only accountable can grant production invocation groups.

1588
01:05:58,500 --> 01:06:01,540
Only business owner can approve degraded mode playbooks.

1589
01:06:01,540 --> 01:06:04,180
Only steward can flip escalation state.

1590
01:06:04,180 --> 01:06:05,780
If you lead data or product,

1591
01:06:05,780 --> 01:06:07,380
schedule artifact refresh.

1592
01:06:07,380 --> 01:06:09,540
Model cards and bias reports age,

1593
01:06:09,540 --> 01:06:11,940
set quarterly reviews aligned to risk tier.

1594
01:06:11,940 --> 01:06:13,140
If you own the business,

1595
01:06:13,140 --> 01:06:15,220
attend the first three escalations.

1596
01:06:15,220 --> 01:06:16,900
Teach the organization that pauses

1597
01:06:16,900 --> 01:06:18,420
or leadership work, not optics,

1598
01:06:18,420 --> 01:06:20,340
common failure patterns and fixes.

1599
01:06:20,340 --> 01:06:21,540
Dual hat ambiguity,

1600
01:06:21,540 --> 01:06:23,860
the same person feels steward and product.

1601
01:06:23,860 --> 01:06:25,780
Fix, separate loop from build,

1602
01:06:25,780 --> 01:06:27,540
conflict of interest is entropy.

1603
01:06:27,540 --> 01:06:29,380
Committee owns it, no one does.

1604
01:06:29,380 --> 01:06:32,260
Fix, one name pa rassi cell,

1605
01:06:32,260 --> 01:06:34,500
committees may be consulted, not responsible.

1606
01:06:34,500 --> 01:06:36,260
Temporary exceptions, they become permanent.

1607
01:06:36,260 --> 01:06:38,180
Fix,

1608
01:06:38,180 --> 01:06:41,300
exception register with sunset dates auto-expiring access.

1609
01:06:41,300 --> 01:06:43,780
Renewals require executive sponsor signature,

1610
01:06:43,780 --> 01:06:46,420
ownerless agents, plugins and service principles drift.

1611
01:06:46,420 --> 01:06:51,300
Fix, agent registry bound to owners with 90 day expiration.

1612
01:06:51,300 --> 01:06:52,500
Security kills on timer.

1613
01:06:53,220 --> 01:06:54,420
Case patterns anchor this.

1614
01:06:54,420 --> 01:06:58,420
Copilot exposure, your rassi should show business owner HR,

1615
01:06:58,420 --> 01:07:00,820
for outcome, security IT for controls,

1616
01:07:00,820 --> 01:07:03,460
data for boundary proof, legal for disclosure,

1617
01:07:03,460 --> 01:07:05,700
executive sponsor for stopship.

1618
01:07:05,700 --> 01:07:09,860
Shadow AI, product or business is responsible for value delivery,

1619
01:07:09,860 --> 01:07:12,020
steward creates an audit only lane,

1620
01:07:12,020 --> 01:07:14,260
IT enforces legal binds vendors,

1621
01:07:14,260 --> 01:07:16,500
executive sponsor funds the sanctioned alternative.

1622
01:07:16,500 --> 01:07:19,380
Governance theater, absence of names and verbs,

1623
01:07:19,380 --> 01:07:20,900
fix it with this document and publish it,

1624
01:07:20,900 --> 01:07:21,940
make it visible.

1625
01:07:21,940 --> 01:07:23,860
Attach raky to the AI register.

1626
01:07:23,860 --> 01:07:25,860
Each use case references the same roles

1627
01:07:25,860 --> 01:07:28,660
unless local variations are justified and approved.

1628
01:07:28,660 --> 01:07:31,380
Tired to onboarding, joiners land in the right groups,

1629
01:07:31,380 --> 01:07:33,540
leave us lose authority on the last day.

1630
01:07:33,540 --> 01:07:36,260
Add a one page how decisions flow diagram,

1631
01:07:36,260 --> 01:07:40,580
who decides at intake, pre-deploy, post-deploy and escalation.

1632
01:07:40,580 --> 01:07:44,500
If you're a Cairo require the first draft in week two of the 90 day plan

1633
01:07:44,500 --> 01:07:46,260
and iterate in the first tabletop.

1634
01:07:46,260 --> 01:07:48,660
If you run IT, instrument it,

1635
01:07:48,660 --> 01:07:52,580
every decision and pause leaves a trail mapped back to raky roles.

1636
01:07:52,580 --> 01:07:56,500
If you lead data or product, bring decision ready evidence on time,

1637
01:07:56,500 --> 01:07:58,500
missing artifacts are misses against you.

1638
01:07:58,500 --> 01:08:00,580
If you own the business except that this document

1639
01:08:00,580 --> 01:08:02,260
constraints speed by design,

1640
01:08:02,260 --> 01:08:04,740
that constraint is your reputational insurance.

1641
01:08:04,740 --> 01:08:07,140
Do this well and racey becomes more than a chart.

1642
01:08:07,140 --> 01:08:10,820
It becomes the spine that turns steward ship from a value statement

1643
01:08:10,820 --> 01:08:12,420
into a working control system.

1644
01:08:12,420 --> 01:08:14,740
Escalation that works in minutes, not weeks,

1645
01:08:14,740 --> 01:08:16,420
incidents don't start as headlines.

1646
01:08:16,420 --> 01:08:17,940
They start as signals you ignore.

1647
01:08:17,940 --> 01:08:20,660
Escalation is how you convert weak signals into fast,

1648
01:08:20,660 --> 01:08:21,860
defensible decisions.

1649
01:08:21,860 --> 01:08:24,580
It is not a meeting culture, it is a control system.

1650
01:08:24,580 --> 01:08:26,420
Start with triggers you define in advance,

1651
01:08:26,420 --> 01:08:27,940
not during adrenaline.

1652
01:08:27,940 --> 01:08:30,500
Four families cover 95% of reality.

1653
01:08:30,500 --> 01:08:32,580
Low confidence outside approved bands,

1654
01:08:32,580 --> 01:08:35,140
safety hits from content or policy classifiers,

1655
01:08:35,140 --> 01:08:37,220
drift beyond thresholds you published,

1656
01:08:37,220 --> 01:08:40,020
and user harm reports that cross your adjudication bar.

1657
01:08:40,020 --> 01:08:42,260
You can add change windows and jailbreak detection

1658
01:08:42,260 --> 01:08:43,700
if your domain warrants it,

1659
01:08:43,700 --> 01:08:45,540
but keep the list short and specific.

1660
01:08:45,540 --> 01:08:48,900
If you're a chaiow, your decision here is to publish the trigger catalog

1661
01:08:48,900 --> 01:08:50,820
with thresholds that force action.

1662
01:08:50,820 --> 01:08:52,420
Vague alerts kill urgency.

1663
01:08:52,420 --> 01:08:55,380
When a trigger fires, the handoff must carry context,

1664
01:08:55,380 --> 01:08:56,580
not confusion.

1665
01:08:56,580 --> 01:08:58,820
The context packet is non-negotiable.

1666
01:08:58,820 --> 01:09:02,660
Prompt an output, features used, grounding sources,

1667
01:09:02,660 --> 01:09:06,100
identity and device, lineage to data and model versions,

1668
01:09:06,100 --> 01:09:08,580
last configuration changes and deployment times

1669
01:09:08,580 --> 01:09:10,500
and user reports with timestamps.

1670
01:09:10,500 --> 01:09:13,220
If you run IT, people will expect answers from you.

1671
01:09:13,220 --> 01:09:16,260
Instrument systems, so this packet assembles automatically,

1672
01:09:16,260 --> 01:09:18,420
identity bound within seconds.

1673
01:09:18,420 --> 01:09:22,020
If you lead data or product, your responsibility is to keep

1674
01:09:22,020 --> 01:09:25,460
lineage and model cards accurate so reconstruction is minutes, not days.

1675
01:09:25,460 --> 01:09:27,860
If you own the business, you'll be the one answering for impact.

1676
01:09:27,860 --> 01:09:30,020
You want that packet before you pick up the phone.

1677
01:09:30,020 --> 01:09:34,100
Adjudication is time-boxed and staffed by a quorum you named yesterday.

1678
01:09:34,100 --> 01:09:37,060
Three to five roles, Stuart, business owner,

1679
01:09:37,060 --> 01:09:41,460
security on IT, data and legal or executive sponsor as tiebreaker,

1680
01:09:41,460 --> 01:09:42,420
depending on tier.

1681
01:09:42,420 --> 01:09:46,580
15 minutes for moderate, 34 high, five for systemic to decide the interim state.

1682
01:09:46,580 --> 01:09:49,940
If you're a Cairo, protect this SLA from calendar theatre.

1683
01:09:49,940 --> 01:09:51,380
Decision latency is harm.

1684
01:09:51,380 --> 01:09:53,860
Outcomes must be deterministic and bounded.

1685
01:09:53,860 --> 01:09:57,620
Pause a capability, not an entire product unless the evidence demands it.

1686
01:09:57,620 --> 01:09:59,860
Degrade to a safer mode you define that intake.

1687
01:09:59,860 --> 01:10:02,180
Gate access to narrower cohorts or devices.

1688
01:10:02,180 --> 01:10:05,300
Retrain on a known defect with change control, not on hunches.

1689
01:10:05,300 --> 01:10:08,500
Retire if risk or performance crossed the retirement trigger.

1690
01:10:08,500 --> 01:10:11,940
Every outcome logs rationale scope and exit criteria.

1691
01:10:11,940 --> 01:10:17,220
If you run IT, make pause a control plane action key to entry groups.

1692
01:10:17,220 --> 01:10:18,420
No select approvals.

1693
01:10:18,420 --> 01:10:21,140
If you lead data, make rollback real by pricing,

1694
01:10:21,140 --> 01:10:22,900
unlearning and verifying deletion.

1695
01:10:22,900 --> 01:10:26,020
If you own the business, you carry communications.

1696
01:10:26,020 --> 01:10:29,540
Customers, internal and when appropriate regulators.

1697
01:10:29,540 --> 01:10:32,180
Now the part most organizations skip learning.

1698
01:10:32,180 --> 01:10:36,500
Post-incident reviews happen inside a short window and produce changes to controls,

1699
01:10:36,500 --> 01:10:37,860
not platitudes.

1700
01:10:37,860 --> 01:10:39,860
You update thresholds, fix data boundaries,

1701
01:10:39,860 --> 01:10:43,620
adjust explainability requirements and retire brittle autonomy settings.

1702
01:10:43,620 --> 01:10:48,260
If you're a Cairo, you require that every incident updates at least one control or metric.

1703
01:10:48,260 --> 01:10:51,540
If the answer is no changes, you have governance theatre.

1704
01:10:51,540 --> 01:10:53,060
Case patterns make this concrete.

1705
01:10:53,060 --> 01:10:54,100
Co-pilot exposure?

1706
01:10:54,100 --> 01:10:55,780
Trigger.

1707
01:10:55,780 --> 01:10:58,980
Content safety hits on sensitive labels and outputs.

1708
01:10:58,980 --> 01:11:01,940
Drift, sudden spike in privileged surfaces.

1709
01:11:01,940 --> 01:11:06,660
Context package shows overshared SharePoint, Onalist agents and missing DLP on prompts.

1710
01:11:06,660 --> 01:11:09,460
Adjudication pauses co-pilot for the affected scope,

1711
01:11:09,460 --> 01:11:11,700
degrades to summaries without file joins,

1712
01:11:11,700 --> 01:11:13,940
and gates access to managed devices.

1713
01:11:13,940 --> 01:11:16,260
Post-incident ads link kill policies,

1714
01:11:16,260 --> 01:11:17,780
quarterly access research,

1715
01:11:17,780 --> 01:11:19,380
and label enforcement at source.

1716
01:11:19,380 --> 01:11:20,100
Shadow AI.

1717
01:11:20,100 --> 01:11:21,700
Trigger.

1718
01:11:21,700 --> 01:11:24,820
Anomaly in outbound traffic to unapproved tenants.

1719
01:11:24,820 --> 01:11:27,700
User reports of inconsistent results in pricing emails.

1720
01:11:27,700 --> 01:11:31,220
Context package ties, identities, devices and plugins.

1721
01:11:31,220 --> 01:11:33,300
Lineage reveals unvetted prompts.

1722
01:11:33,300 --> 01:11:37,300
Adjudication gates outbound, mandate sanctioned alternatives in order only,

1723
01:11:37,300 --> 01:11:40,100
and sets a 30-day decommission plan for the Shadow Path.

1724
01:11:40,100 --> 01:11:43,780
Post-incident expands the intake ritual to cover plug-in permissions

1725
01:11:43,780 --> 01:11:46,100
and publishes usage dashboards by org.

1726
01:11:46,100 --> 01:11:47,140
Governance theatre?

1727
01:11:47,140 --> 01:11:47,700
Trigger.

1728
01:11:47,700 --> 01:11:49,780
None because nothing is instrumented.

1729
01:11:49,780 --> 01:11:52,580
Your fix is to formalize triggers, instrument the packet,

1730
01:11:52,580 --> 01:11:54,900
and run a tabletop that exposes the vacuum.

1731
01:11:54,900 --> 01:11:57,540
If you're a Cairo, this is where you must step in.

1732
01:11:57,540 --> 01:11:59,060
No tool will conjure discipline.

1733
01:11:59,780 --> 01:12:02,340
You define the adjudication quorum, the SLA,

1734
01:12:02,340 --> 01:12:04,740
and the consequences for non-participation.

1735
01:12:04,740 --> 01:12:07,460
Orcsize matters but the mechanism doesn't change.

1736
01:12:07,460 --> 01:12:10,420
In small teams, one person wears duet and data.

1737
01:12:10,420 --> 01:12:12,180
You still publish triggers in time boxes.

1738
01:12:12,180 --> 01:12:16,900
In mid-size, you name alternates to sustain minutes-level response.

1739
01:12:16,900 --> 01:12:20,660
In large enterprises, you run distributed quorums at the domain level

1740
01:12:20,660 --> 01:12:25,060
with central principles and a cross-domain escalation lane for systemic triggers.

1741
01:12:25,060 --> 01:12:26,260
Finally, prove it works.

1742
01:12:26,260 --> 01:12:28,820
Tabletop with real logs and brake-class accounts.

1743
01:12:28,820 --> 01:12:31,540
Measure time to adjudication, time paused, user impact,

1744
01:12:31,540 --> 01:12:33,140
and mean time to control change.

1745
01:12:33,140 --> 01:12:34,020
Publish the numbers.

1746
01:12:34,020 --> 01:12:37,220
If you're a Cairo, mandate quarterly tabletops for high-end systemic tiers.

1747
01:12:37,220 --> 01:12:40,500
And if you run IT, instrument every outcome as an auditable event.

1748
01:12:40,500 --> 01:12:42,900
If you lead data or product, keep the packet fresh.

1749
01:12:42,900 --> 01:12:45,620
If you own the business, show up to the first three tabletops.

1750
01:12:45,620 --> 01:12:47,460
The organization will follow your clock speed.

1751
01:12:47,460 --> 01:12:49,940
Identity as the control plane.

1752
01:12:49,940 --> 01:12:51,460
Entra ID decisions.

1753
01:12:51,460 --> 01:12:55,140
Everything you decided about risk and escalation collapses without one thing.

1754
01:12:55,140 --> 01:12:57,060
Identity as a hard control plane.

1755
01:12:57,300 --> 01:12:59,300
Authorization is not a policy document.

1756
01:12:59,300 --> 01:13:02,660
It's a graph of who can invoke which AI capability from where,

1757
01:13:02,660 --> 01:13:04,820
under which conditions, with whose data.

1758
01:13:04,820 --> 01:13:08,420
If you don't enforce that graph, intent dissolves into access drift.

1759
01:13:08,420 --> 01:13:09,780
Start with invocation boundaries.

1760
01:13:09,780 --> 01:13:13,060
Every AI capability retrieval summarization with joins generation

1761
01:13:13,060 --> 01:13:15,380
against sensitive stores, plug-in execution.

1762
01:13:15,380 --> 01:13:19,140
Maps to an intro group you control, not a role someone inherits by accident.

1763
01:13:19,140 --> 01:13:22,100
Membership is time-boxed, scoped to a device posture,

1764
01:13:22,100 --> 01:13:24,020
and tied to a business owner on record.

1765
01:13:24,020 --> 01:13:26,420
Default deny isn't a slogan, it's the baseline.

1766
01:13:27,380 --> 01:13:30,180
Joiners, movers, levers are entropy generators.

1767
01:13:30,180 --> 01:13:34,580
Move fast here, or you'll discover former employee accounts are still invoking agents

1768
01:13:34,580 --> 01:13:35,780
in your finance tenant.

1769
01:13:35,780 --> 01:13:39,300
Quarterly access recertification is not enough for privileged AI.

1770
01:13:39,300 --> 01:13:42,500
High and systemic tiers demand monthly attestations

1771
01:13:42,500 --> 01:13:44,260
and automatic expiry for non-use.

1772
01:13:44,260 --> 01:13:47,220
Owneless agents die on a timer.

1773
01:13:47,220 --> 01:13:50,420
Service principles are bound to human owners who renew,

1774
01:13:50,420 --> 01:13:51,460
or entra kills them.

1775
01:13:51,460 --> 01:13:53,780
If you run IT, people will expect answers from you.

1776
01:13:53,780 --> 01:13:55,380
Buying stopship to identity.

1777
01:13:55,380 --> 01:13:59,380
Pause should be an interaction that removes an invocation group from capability scope

1778
01:13:59,380 --> 01:14:01,540
across tenants and workloads in minutes.

1779
01:14:01,540 --> 01:14:04,500
Break-class accounts exist, but they're audited and time-boxed.

1780
01:14:04,500 --> 01:14:05,780
They don't bypass the plane.

1781
01:14:05,780 --> 01:14:09,540
Map your escalation outcomes to identity operations.

1782
01:14:09,540 --> 01:14:12,020
Pause a cohort, degrade to read only,

1783
01:14:12,020 --> 01:14:14,580
gate plug-in calls, or restrict to manage devices.

1784
01:14:14,580 --> 01:14:17,140
Conditional access is where intent meets context.

1785
01:14:17,140 --> 01:14:20,580
If a capability can join content from sensitive repositories,

1786
01:14:20,580 --> 01:14:23,540
require compliant devices, strong factors,

1787
01:14:23,540 --> 01:14:26,100
manage networks, and session risk checks.

1788
01:14:26,100 --> 01:14:28,980
If a plug-in can reach external systems,

1789
01:14:28,980 --> 01:14:32,580
bind it to a service principle with least privilege and an expiration.

1790
01:14:32,580 --> 01:14:35,940
Shadow devices, unmanaged browsers and personal tenants are not exceptions.

1791
01:14:35,940 --> 01:14:39,380
They are breach vectors, dressed as productivity.

1792
01:14:39,380 --> 01:14:41,060
This is also where agent hygiene lives.

1793
01:14:41,060 --> 01:14:42,180
Agents are identities.

1794
01:14:42,180 --> 01:14:43,300
Treat them that way.

1795
01:14:43,300 --> 01:14:46,100
Each agent has an owner, a purpose statement,

1796
01:14:46,100 --> 01:14:48,180
allowed scopes, and an expiry.

1797
01:14:48,180 --> 01:14:49,940
Rotate secrets.

1798
01:14:49,940 --> 01:14:52,420
Log every invocation with the human that triggered it.

1799
01:14:52,420 --> 01:14:54,740
Often agents are unbounded autonomy.

1800
01:14:54,740 --> 01:14:55,380
Kill them.

1801
01:14:55,380 --> 01:14:57,620
If you discover an agent no one can name,

1802
01:14:57,620 --> 01:15:00,260
you found a control failure and not a productivity hack.

1803
01:15:00,260 --> 01:15:03,140
If you're a coyote, your decision here is non-deligable,

1804
01:15:03,140 --> 01:15:07,700
define the surfaces that require your approval before anyone touches an intragroup,

1805
01:15:07,700 --> 01:15:10,580
systemic tier capabilities, cross-domain agents,

1806
01:15:10,580 --> 01:15:14,020
and anything that can reach finance, identity, or safety systems.

1807
01:15:14,020 --> 01:15:18,340
You also decide the autonomy ceiling by tier and the exception protocol.

1808
01:15:18,340 --> 01:15:20,580
No permanent temporary.

1809
01:15:20,580 --> 01:15:22,260
Data must anchor identity.

1810
01:15:22,260 --> 01:15:25,060
Every invocation is traceable to a person or service principle,

1811
01:15:25,060 --> 01:15:27,460
a device posture, a capability scope,

1812
01:15:27,460 --> 01:15:28,740
and a data label boundary.

1813
01:15:28,740 --> 01:15:30,820
That's how you reconstruct incidents in minutes.

1814
01:15:30,820 --> 01:15:33,300
If you lead data, your responsibility is to ensure

1815
01:15:33,300 --> 01:15:35,540
logs carry lineage and sensitivity context

1816
01:15:35,540 --> 01:15:38,260
so the control plane can enforce DLP at invocation,

1817
01:15:38,260 --> 01:15:39,460
not just at egress.

1818
01:15:39,460 --> 01:15:40,980
Evidence binds back to people.

1819
01:15:40,980 --> 01:15:42,900
Business usage boundaries need signatures.

1820
01:15:42,900 --> 01:15:45,300
Who is allowed to use which AI for which outcomes

1821
01:15:45,300 --> 01:15:47,460
and where it is prohibited, even if lawful?

1822
01:15:47,460 --> 01:15:50,740
HR cannot use generative summarization on grievance narratives.

1823
01:15:50,740 --> 01:15:54,660
Sales cannot push proposals trained on customers' proprietary templates.

1824
01:15:54,660 --> 01:15:56,180
We didn't know it's not a defense.

1825
01:15:56,180 --> 01:15:57,940
It's an indictment of stewardship.

1826
01:15:57,940 --> 01:15:59,300
Common failure patterns repeat.

1827
01:15:59,300 --> 01:16:02,980
Co-pilot exposure happens when identity is permissive

1828
01:16:02,980 --> 01:16:04,500
and data is promiscuous.

1829
01:16:04,500 --> 01:16:06,900
The assistant simply mirrors your governance.

1830
01:16:06,900 --> 01:16:10,500
Shadow AI thrives, where invocation is unmonetored,

1831
01:16:10,500 --> 01:16:12,980
personal tenets, and unmanaged plugins,

1832
01:16:12,980 --> 01:16:14,740
sidestep, enter entirely.

1833
01:16:14,740 --> 01:16:16,420
Governance theatre publishes principles

1834
01:16:16,420 --> 01:16:18,820
but leaves every employee in all users' groups

1835
01:16:18,820 --> 01:16:20,580
with access to privileged capabilities.

1836
01:16:20,580 --> 01:16:23,220
The fix is identity discipline, not another policy.

1837
01:16:23,220 --> 01:16:25,140
Oxize changes the mechanics, not the model.

1838
01:16:25,140 --> 01:16:28,660
In small shops, your Entra hygiene is your programme.

1839
01:16:28,660 --> 01:16:31,380
One person wearing Stuart and IT still sets groups,

1840
01:16:31,380 --> 01:16:33,540
explorations and device requirements.

1841
01:16:33,540 --> 01:16:36,420
Mid-size adds an agent registry and monthly research.

1842
01:16:36,420 --> 01:16:38,660
Large enterprises run delegated administration

1843
01:16:38,660 --> 01:16:40,340
with central policy and local owners

1844
01:16:40,340 --> 01:16:42,580
plus a cross-tenant view for systemic agents.

1845
01:16:42,580 --> 01:16:44,580
If you run IT, implement a simple truth.

1846
01:16:44,580 --> 01:16:46,500
Approvals live in Entra, not email.

1847
01:16:46,500 --> 01:16:49,060
If you're a Cairo, publish the list of capabilities

1848
01:16:49,060 --> 01:16:51,940
that require your signature and the sunset for every exception.

1849
01:16:51,940 --> 01:16:54,500
If you leave data, tie labels to identity checks

1850
01:16:54,500 --> 01:16:56,500
so prompts and outputs carry enforcement.

1851
01:16:56,500 --> 01:16:59,140
If you own the business, sign the usage boundaries

1852
01:16:59,140 --> 01:17:01,300
and live with the pauses they trigger.

1853
01:17:01,300 --> 01:17:04,740
Identity is the only way your intent survives, contact with scale.

1854
01:17:04,740 --> 01:17:07,620
Data boundary thinking with PerView.

1855
01:17:07,620 --> 01:17:10,500
Data boundaries are not labels, they are consequences.

1856
01:17:10,500 --> 01:17:12,580
If identity is the control plane,

1857
01:17:12,580 --> 01:17:14,260
PerView is how you shape the substrate

1858
01:17:14,260 --> 01:17:16,260
so assistance can't amplify your mistakes.

1859
01:17:16,260 --> 01:17:18,580
You don't start with prompts, you start at the source,

1860
01:17:18,580 --> 01:17:20,020
classify what matters.

1861
01:17:20,020 --> 01:17:22,340
That means sensitivity labels on the data,

1862
01:17:22,340 --> 01:17:24,820
that grounds on the prompts that traverse it

1863
01:17:24,820 --> 01:17:26,500
and on the outputs that leave.

1864
01:17:26,500 --> 01:17:29,700
Not someday, before pilots, map your high-value stores,

1865
01:17:29,700 --> 01:17:32,100
HR, finance, legal, product roadmaps,

1866
01:17:32,100 --> 01:17:34,900
M&A, health data, anything that would harm rights,

1867
01:17:34,900 --> 01:17:38,020
safety or finance if surfaced in a cheerful summary.

1868
01:17:38,020 --> 01:17:40,980
If you're a Cairo, your decision is non-negotiable,

1869
01:17:40,980 --> 01:17:42,820
no label, no load.

1870
01:17:42,820 --> 01:17:45,540
If you run IT, bind those labels to DLP

1871
01:17:45,540 --> 01:17:48,100
that can redact prompts and responses automatically.

1872
01:17:48,100 --> 01:17:49,940
If you lead data, prove the coverage.

1873
01:17:49,940 --> 01:17:52,020
If you own the business, accept slower rollout

1874
01:17:52,020 --> 01:17:53,460
until proof exists.

1875
01:17:53,460 --> 01:17:55,140
Kill the companywide link habit.

1876
01:17:55,140 --> 01:17:56,900
Open links are governance graffiti,

1877
01:17:56,900 --> 01:17:58,500
time-bound access with explorations

1878
01:17:58,500 --> 01:17:59,860
that default to minimal,

1879
01:17:59,860 --> 01:18:02,420
scope sharing to groups that map to owners.

1880
01:18:02,420 --> 01:18:05,700
If a SharePoint library can be read by the entire tenant,

1881
01:18:05,700 --> 01:18:07,380
assume co-pilot will surface it.

1882
01:18:07,380 --> 01:18:10,020
You didn't suffer a leak, you published a newsletter,

1883
01:18:10,020 --> 01:18:12,740
close inheritance gaps or monitor aggressively.

1884
01:18:12,740 --> 01:18:14,420
Non-office files and teams containers

1885
01:18:14,420 --> 01:18:16,100
often slip past label inheritance.

1886
01:18:16,100 --> 01:18:18,020
Per view can scan and apply policies,

1887
01:18:18,020 --> 01:18:19,620
but it can't invent your intent.

1888
01:18:19,620 --> 01:18:23,860
Decide either enforce inheritance for PDFs, images and exports

1889
01:18:23,860 --> 01:18:26,660
or stand up scans with alerts that trigger remediation

1890
01:18:26,660 --> 01:18:27,540
at the source.

1891
01:18:27,540 --> 01:18:29,140
Don't attempt to filter at the prompt

1892
01:18:29,140 --> 01:18:30,340
at that symptom management.

1893
01:18:30,340 --> 01:18:31,540
Fix the substrate.

1894
01:18:31,540 --> 01:18:33,540
Remediate at source, not at the edge.

1895
01:18:33,540 --> 01:18:35,540
When a sensitive document appears in an output,

1896
01:18:35,540 --> 01:18:37,140
you've already lost control.

1897
01:18:37,140 --> 01:18:38,100
Move upstream.

1898
01:18:38,100 --> 01:18:39,540
Narrow library permissions,

1899
01:18:39,540 --> 01:18:40,820
break permissive groups,

1900
01:18:40,820 --> 01:18:43,220
label the content and record the lineage change.

1901
01:18:43,220 --> 01:18:46,020
Outputs improve only when inputs and access improve.

1902
01:18:46,020 --> 01:18:48,740
If you're a Cairo, codify this in your program.

1903
01:18:48,740 --> 01:18:50,980
No exception that leaves the source dirty.

1904
01:18:50,980 --> 01:18:53,860
If you run IT, make fix that source a workflow,

1905
01:18:53,860 --> 01:18:54,820
not a suggestion.

1906
01:18:54,820 --> 01:18:57,620
If you lead data, prove that lineage changed.

1907
01:18:57,620 --> 01:18:59,780
If you own the business, fund the cleanup,

1908
01:18:59,780 --> 01:19:01,380
you've been accruing this debt for years.

1909
01:19:01,380 --> 01:19:03,940
Evidence is not a dashboard.

1910
01:19:03,940 --> 01:19:06,420
It's traceable lineage, consent and retention

1911
01:19:06,420 --> 01:19:08,020
mapped to use cases.

1912
01:19:08,020 --> 01:19:09,380
For every registered use case,

1913
01:19:09,380 --> 01:19:11,540
your Stuart should be able to point to.

1914
01:19:11,540 --> 01:19:12,900
The data sources used,

1915
01:19:12,900 --> 01:19:15,460
their labels, the consent basis for personal data,

1916
01:19:15,460 --> 01:19:16,820
the retention policy,

1917
01:19:16,820 --> 01:19:18,660
and the last time those were verified.

1918
01:19:18,660 --> 01:19:22,180
If you lead data, your responsibility is to produce that in minutes.

1919
01:19:22,180 --> 01:19:23,940
If you run IT, instrument retrieval,

1920
01:19:23,940 --> 01:19:27,060
so prompts and outputs reference label context in logs.

1921
01:19:27,060 --> 01:19:29,620
If you're a Cairo, require evidence before scale.

1922
01:19:29,620 --> 01:19:32,180
If you own the business, insist that your name

1923
01:19:32,180 --> 01:19:34,180
not appear on the risk acceptance

1924
01:19:34,180 --> 01:19:35,620
until the evidence exists,

1925
01:19:35,620 --> 01:19:37,300
case patterns underline the point.

1926
01:19:37,300 --> 01:19:40,100
Copilot exposure almost never starts with the assistant.

1927
01:19:40,100 --> 01:19:42,100
It starts with overshared libraries,

1928
01:19:42,100 --> 01:19:44,180
stale permissions and unlabeled files.

1929
01:19:44,180 --> 01:19:46,260
The fix is not turn off copilot.

1930
01:19:46,260 --> 01:19:49,220
It's recertify access quarterly for high-value stores,

1931
01:19:49,220 --> 01:19:51,460
auto-expire links after 30 days,

1932
01:19:51,460 --> 01:19:54,420
and enforce label inheritance for common ex-filled parts,

1933
01:19:54,420 --> 01:19:56,340
like exports and sync folders.

1934
01:19:56,340 --> 01:19:59,940
Shadow AI often pulls from personal one drive or email caches,

1935
01:19:59,940 --> 01:20:02,580
cut that off by labeling and denying sensitive classes

1936
01:20:02,580 --> 01:20:04,900
to personal tenants and unmanaged devices.

1937
01:20:04,900 --> 01:20:08,260
Governance theatre promises awareness training

1938
01:20:08,260 --> 01:20:10,740
while leaving global links untouched.

1939
01:20:10,740 --> 01:20:13,300
Replace training with entitlements, labels and expirations

1940
01:20:13,300 --> 01:20:14,500
that fail closed.

1941
01:20:14,500 --> 01:20:17,140
Orcsize changes scale, not principle.

1942
01:20:17,140 --> 01:20:19,300
Small teams can start with a short list.

1943
01:20:19,300 --> 01:20:21,860
Top 10 libraries by sensitivity and access count,

1944
01:20:21,860 --> 01:20:24,500
labeled and cleaned with link expirations on.

1945
01:20:24,500 --> 01:20:27,060
Mid-size ads automated scanning and bulk remediation

1946
01:20:27,060 --> 01:20:28,900
plus quarterly reports on coverage,

1947
01:20:28,900 --> 01:20:31,380
large enterprises run hygiene as a service.

1948
01:20:31,380 --> 01:20:34,340
Central policy, de-central execution with local owners,

1949
01:20:34,340 --> 01:20:36,020
and a monthly roll-up of label coverage,

1950
01:20:36,020 --> 01:20:38,100
DLP hits and exposure reductions,

1951
01:20:38,100 --> 01:20:39,460
tie it back to identity.

1952
01:20:39,460 --> 01:20:41,220
Labels should be enforced at invocation,

1953
01:20:41,220 --> 01:20:42,340
not just at storage.

1954
01:20:42,340 --> 01:20:45,060
If a capability joins across sensitive repositories,

1955
01:20:45,060 --> 01:20:47,460
require managed devices and strong factors,

1956
01:20:47,460 --> 01:20:49,460
and block outputs that carry restricted labels

1957
01:20:49,460 --> 01:20:50,740
to unmanaged channels.

1958
01:20:50,740 --> 01:20:53,060
Per view and enter together are the guardrails.

1959
01:20:53,060 --> 01:20:54,980
Either one alone is a speed bump.

1960
01:20:54,980 --> 01:20:58,420
If you're a coyote, set the bar and protect it from just this once.

1961
01:20:58,420 --> 01:21:00,660
If you run it, make remediation the default path

1962
01:21:00,660 --> 01:21:02,180
and approvals identity bound.

1963
01:21:02,180 --> 01:21:04,660
If you lead data, keep lineage and consent current.

1964
01:21:04,660 --> 01:21:06,580
If you own the business, fund the boring work.

1965
01:21:06,580 --> 01:21:08,260
Assistance amplifier substrate,

1966
01:21:08,260 --> 01:21:09,700
make the substrate safe.

1967
01:21:09,700 --> 01:21:11,860
Co-pilot governance, where old models break.

1968
01:21:11,860 --> 01:21:13,620
Co-pilot doesn't invent access.

1969
01:21:13,620 --> 01:21:14,660
It reflects it.

1970
01:21:14,660 --> 01:21:16,980
That's why the first time a salary spreadsheet appears

1971
01:21:16,980 --> 01:21:18,420
in a cheerful summary,

1972
01:21:18,420 --> 01:21:19,940
the platform didn't leak.

1973
01:21:19,940 --> 01:21:20,820
Your governance did.

1974
01:21:20,820 --> 01:21:23,060
Old models assumed content stayed where you put it

1975
01:21:23,060 --> 01:21:24,740
and users pulled it deliberately.

1976
01:21:24,740 --> 01:21:27,060
Co-pilot reverses the direction of travel.

1977
01:21:27,060 --> 01:21:29,300
It pushes relevant content toward intent.

1978
01:21:29,300 --> 01:21:32,260
If identity is permissive and data is promiscuous,

1979
01:21:32,260 --> 01:21:34,980
the assistant will surface exactly what your controls allow.

1980
01:21:34,980 --> 01:21:36,420
The break starts with prompts.

1981
01:21:36,420 --> 01:21:37,620
Prompts aren't queries.

1982
01:21:37,620 --> 01:21:39,220
Their context amplifiers.

1983
01:21:39,220 --> 01:21:41,780
A benign draft a summary of headcount changes

1984
01:21:41,780 --> 01:21:44,980
becomes risky when the assistant can join across HR libraries,

1985
01:21:44,980 --> 01:21:47,380
email caches and teams chats by default.

1986
01:21:47,380 --> 01:21:49,220
You can't train people to prompt safely

1987
01:21:49,220 --> 01:21:50,660
when the substrate is unsafe.

1988
01:21:50,660 --> 01:21:53,620
You fix identity scopes and data boundaries first

1989
01:21:53,620 --> 01:21:56,100
or your most diligent employee will be the vector.

1990
01:21:56,100 --> 01:21:58,420
Plugins and connectors widen the blast radius.

1991
01:21:58,420 --> 01:22:01,140
Unmanage plugins act like side doors into systems

1992
01:22:01,140 --> 01:22:02,740
you forgot were reachable.

1993
01:22:02,740 --> 01:22:06,100
A travel plugin that can pull itinerary details seems harmless

1994
01:22:06,100 --> 01:22:08,260
until it joins with calendars and expense reports

1995
01:22:08,260 --> 01:22:10,740
that include protected health or legal matters.

1996
01:22:10,740 --> 01:22:14,020
In old models you listed approved integrations.

1997
01:22:14,020 --> 01:22:16,260
With co-pilot you must prove the service principle

1998
01:22:16,260 --> 01:22:18,500
behind each integration has least privilege

1999
01:22:18,500 --> 01:22:21,940
an owner on record and an expiry that fails closed.

2000
01:22:21,940 --> 01:22:25,140
Shadow prompts are a governance debt with a friendly interface.

2001
01:22:25,140 --> 01:22:28,180
Teams spin up internal notebooks, personal tenant bots

2002
01:22:28,180 --> 01:22:31,140
and sidecar co-pilots because sanctioned parts feel slow.

2003
01:22:31,140 --> 01:22:33,780
These artifacts accumulate unlocked secrets.

2004
01:22:33,780 --> 01:22:35,540
Unversioned prompt chains

2005
01:22:35,540 --> 01:22:36,980
and stale credentials.

2006
01:22:36,980 --> 01:22:38,420
They work until they don't.

2007
01:22:38,420 --> 01:22:40,180
The fix isn't more policy slides.

2008
01:22:40,180 --> 01:22:42,820
It sanctioned audit only lanes with clear intake,

2009
01:22:42,820 --> 01:22:46,340
visible usage and owner hygiene that expires anything onalous.

2010
01:22:46,340 --> 01:22:48,100
Personal tenants are conditional chaos.

2011
01:22:48,100 --> 01:22:49,300
The assistant looks identical.

2012
01:22:49,300 --> 01:22:50,180
The logs don't.

2013
01:22:50,180 --> 01:22:53,060
When someone paced sensitive content into a personal chat

2014
01:22:53,060 --> 01:22:56,500
with a public model there is no DLP, no lineage, no unlearning path.

2015
01:22:56,500 --> 01:22:58,660
If you're a car, this is where you must step in.

2016
01:22:58,660 --> 01:23:02,100
Declare public gen AI off limits for protected classes of data,

2017
01:23:02,100 --> 01:23:03,780
publish a sanctioned alternative,

2018
01:23:03,780 --> 01:23:06,580
and make exceptions time boxed and identity bound.

2019
01:23:06,580 --> 01:23:10,100
If you run IT, block outbound calls to known public endpoints

2020
01:23:10,100 --> 01:23:12,420
from managed devices and browsers.

2021
01:23:12,420 --> 01:23:14,980
If you lead data, label the content classes

2022
01:23:14,980 --> 01:23:16,740
that can never cross that line.

2023
01:23:16,740 --> 01:23:19,140
If you own the business, accept the trade.

2024
01:23:19,140 --> 01:23:22,020
Slide friction now, reputational insulation later.

2025
01:23:22,020 --> 01:23:25,140
What does a control response look like when the old model breaks?

2026
01:23:25,140 --> 01:23:26,580
Start with audit only pilots.

2027
01:23:26,580 --> 01:23:29,860
That means real users, real prompts and real tasks.

2028
01:23:29,860 --> 01:23:32,100
But no production rights, no external sends

2029
01:23:32,100 --> 01:23:34,180
and every action log to an owner.

2030
01:23:34,180 --> 01:23:36,660
Your validating behavior, not scaling enthusiasm,

2031
01:23:36,660 --> 01:23:40,020
then add redaction at the prompt and response path for labeled content.

2032
01:23:40,020 --> 01:23:42,740
Don't trust users to remember when fatigue sets in,

2033
01:23:42,740 --> 01:23:44,740
build DLP that edits in flight.

2034
01:23:44,740 --> 01:23:47,620
Next, put usage dashboards in the open.

2035
01:23:47,620 --> 01:23:49,700
Shadow AI flourishes in the dark.

2036
01:23:49,700 --> 01:23:52,020
It shrinks when teams see their own patterns.

2037
01:23:52,020 --> 01:23:53,620
Finally, enforce owner hygiene.

2038
01:23:53,620 --> 01:23:56,020
Agents, plugins and connectors expire

2039
01:23:56,020 --> 01:23:59,300
unless a human renews with a business justification.

2040
01:23:59,300 --> 01:24:02,100
The lesson is persistent. Tools amplify substrate.

2041
01:24:02,100 --> 01:24:04,020
Only stewardship sets intent.

2042
01:24:04,020 --> 01:24:06,900
If you're a chaio, encode that into three program rules.

2043
01:24:06,900 --> 01:24:09,460
One, audit only by default for new assistants

2044
01:24:09,460 --> 01:24:11,940
and connectors until evidence exists.

2045
01:24:11,940 --> 01:24:14,420
Two, owners on record for every capability,

2046
01:24:14,420 --> 01:24:17,300
agent and integration with explorations and alternates.

2047
01:24:17,300 --> 01:24:20,260
Three, an escalation lane that can pause a capability in minutes

2048
01:24:20,260 --> 01:24:21,620
when thresholds hit.

2049
01:24:21,620 --> 01:24:24,260
If you run IT, bind those rules to entry groups,

2050
01:24:24,260 --> 01:24:25,780
purview labels and the control plane

2051
01:24:25,780 --> 01:24:27,540
so approvals are actions, not emails.

2052
01:24:27,540 --> 01:24:29,540
If you lead data, keep lineage current

2053
01:24:29,540 --> 01:24:31,620
and prove label coverage before scale.

2054
01:24:31,620 --> 01:24:34,660
If you own the business, accept residual risk and writing,

2055
01:24:34,660 --> 01:24:37,460
define degraded modes and front the communications

2056
01:24:37,460 --> 01:24:38,580
when pauses happen.

2057
01:24:38,580 --> 01:24:40,260
Case patterns make this concrete.

2058
01:24:40,260 --> 01:24:43,860
Co-pilot exposure often starts with overshared SharePoint libraries,

2059
01:24:43,860 --> 01:24:47,060
unlabeled exports and global links that never expired.

2060
01:24:47,060 --> 01:24:49,140
Your response is not turn off co-pilot.

2061
01:24:49,140 --> 01:24:51,540
Its recertify access, kill global links,

2062
01:24:51,540 --> 01:24:53,300
enforce label inheritance and restrict

2063
01:24:53,300 --> 01:24:55,220
sensitive joins to managed devices.

2064
01:24:55,220 --> 01:24:57,940
Shadow AI inside Microsoft ecosystems often comes from

2065
01:24:57,940 --> 01:25:01,860
team spots, bound to personal tenants and unlocked prompt chains.

2066
01:25:01,860 --> 01:25:05,220
Your response is discover gate and replace with sanctioned lanes

2067
01:25:05,220 --> 01:25:07,140
that feel faster than workarounds.

2068
01:25:07,140 --> 01:25:09,620
Governance theatre appears as awareness campaigns

2069
01:25:09,620 --> 01:25:11,700
without changing any entitlements.

2070
01:25:11,700 --> 01:25:12,980
Your response is entitlements,

2071
01:25:12,980 --> 01:25:16,100
explorations and identity bound approvals, then train.

2072
01:25:16,100 --> 01:25:18,180
If you're a chio, you must step in here

2073
01:25:18,180 --> 01:25:21,300
because co-pilot is where your governance is tested at scale.

2074
01:25:21,300 --> 01:25:24,020
If you run IT, people will expect answers from you

2075
01:25:24,020 --> 01:25:25,860
when the first incident lands.

2076
01:25:25,860 --> 01:25:28,660
If you lead data, your responsibility is to show evidence

2077
01:25:28,660 --> 01:25:31,060
that the substrate is safe before velocity rises.

2078
01:25:31,060 --> 01:25:32,900
If you own the business, you carry the consequence

2079
01:25:32,900 --> 01:25:34,500
so you fund the boring fixes.

2080
01:25:34,500 --> 01:25:37,860
Adepting stewardship by org size, scale the same model,

2081
01:25:37,860 --> 01:25:39,620
change the cadence and evidence.

2082
01:25:39,620 --> 01:25:41,780
Small means one person wears three hats,

2083
01:25:41,780 --> 01:25:45,060
Stuart, IT and data, but the rules don't soften.

2084
01:25:45,060 --> 01:25:47,780
Publish the risk taxonomy or one page intake

2085
01:25:47,780 --> 01:25:50,100
and an escalation quorum with alternates.

2086
01:25:50,100 --> 01:25:51,860
If you're a chio in a small shop,

2087
01:25:51,860 --> 01:25:53,860
your decision is to sign usage boundaries

2088
01:25:53,860 --> 01:25:56,100
and protect the kill switch from revenue pressure.

2089
01:25:56,100 --> 01:25:59,620
If you run IT, bind, enter groups, set explorations

2090
01:25:59,620 --> 01:26:01,940
and make pause a control plane action.

2091
01:26:01,940 --> 01:26:05,700
If you lead data, prove lineage and label coverage before pilots.

2092
01:26:05,700 --> 01:26:08,660
If you own the business, accept residual risk in writing.

2093
01:26:08,660 --> 01:26:11,540
Midsize gets leverage from a name Stuart and a council.

2094
01:26:11,540 --> 01:26:14,340
Intake is weekly, pre-deploy is a standing quorum

2095
01:26:14,340 --> 01:26:16,500
and monthly drift checks are on the calendar.

2096
01:26:16,500 --> 01:26:18,740
Distributed teams create shadow parts,

2097
01:26:18,740 --> 01:26:21,380
sanctioned audit only lanes must feel faster.

2098
01:26:21,380 --> 01:26:23,940
Large enterprises distribute stewards to domains

2099
01:26:23,940 --> 01:26:25,540
under central principles.

2100
01:26:25,540 --> 01:26:28,740
Local owners accept risk, central program hold standards,

2101
01:26:28,740 --> 01:26:32,020
runs cross-domain table tops and reports incidents to the board.

2102
01:26:32,020 --> 01:26:35,060
Your governance fails when local speed erodes shared rules.

2103
01:26:35,060 --> 01:26:36,180
That's entropy.

2104
01:26:36,180 --> 01:26:37,780
The first 90 days overview.

2105
01:26:37,780 --> 01:26:39,780
Day truth don't inventory first?

2106
01:26:39,780 --> 01:26:40,820
Decide ownership.

2107
01:26:40,820 --> 01:26:44,420
Without named authority, an inventory is a list of liabilities you won't fix.

2108
01:26:44,420 --> 01:26:45,380
Month one.

2109
01:26:45,380 --> 01:26:49,060
Scope and ownership, publish risk appetite, prohibit it uses,

2110
01:26:49,060 --> 01:26:52,020
explainability bars by domain and the intake ritual.

2111
01:26:52,020 --> 01:26:52,820
Month two.

2112
01:26:52,820 --> 01:26:55,060
Use case inventory and risk triage.

2113
01:26:55,060 --> 01:26:58,420
Discover shadow AI via network expenses and surveys.

2114
01:26:58,420 --> 01:27:00,900
Map data boundaries and identity edges.

2115
01:27:00,900 --> 01:27:02,980
Tag each use case by tier.

2116
01:27:02,980 --> 01:27:03,780
Month three.

2117
01:27:03,780 --> 01:27:04,980
Governance loop life.

2118
01:27:04,980 --> 01:27:07,620
Activate intake gates, run pre-deploy reviews,

2119
01:27:07,620 --> 01:27:11,860
start post-deploy monitoring and execute one table top with real logs.

2120
01:27:11,860 --> 01:27:14,100
Outputs, a first draft racy with names,

2121
01:27:14,100 --> 01:27:17,380
a visible register, an escalation matrix with SLAs

2122
01:27:17,380 --> 01:27:18,580
and a review calendar.

2123
01:27:18,580 --> 01:27:21,140
If you're a chiro your decision is to publish the bar

2124
01:27:21,140 --> 01:27:22,500
and keep it from drifting.

2125
01:27:22,500 --> 01:27:25,620
If you run IT, people will expect answers from you,

2126
01:27:25,620 --> 01:27:28,420
turn decisions into entry and purview controls.

2127
01:27:28,420 --> 01:27:30,580
If you lead data, produce evidence fast.

2128
01:27:30,580 --> 01:27:33,860
If you own the business, fund the fixes this timeline uncovers.

2129
01:27:33,860 --> 01:27:35,620
Month one.

2130
01:27:35,620 --> 01:27:36,980
Scope and ownership.

2131
01:27:36,980 --> 01:27:39,780
Appoint the executive sponsor and AI steward.

2132
01:27:39,780 --> 01:27:43,460
Write decision rights in verbs, approves, pauses, accepts.

2133
01:27:43,460 --> 01:27:45,060
Approved the risk taxonomy,

2134
01:27:45,060 --> 01:27:48,180
explainability levels by domain and kill switch rules.

2135
01:27:48,180 --> 01:27:50,660
Stand up the council with Quorum and SLAs.

2136
01:27:50,660 --> 01:27:54,020
Draft the intake form, purpose, users, data, harms, controls,

2137
01:27:54,020 --> 01:27:57,060
autonomy ceiling exit criteria and make it mandatory.

2138
01:27:57,060 --> 01:27:59,860
Communicate intent, build within guardrails.

2139
01:27:59,860 --> 01:28:01,860
If you're a chiro set non-delegable scopes

2140
01:28:01,860 --> 01:28:03,940
and exception protocol with aspirations.

2141
01:28:03,940 --> 01:28:07,300
If you run IT, bind council approvals to identity.

2142
01:28:07,300 --> 01:28:10,260
If you lead data defined required artifacts per tier,

2143
01:28:10,260 --> 01:28:13,220
if you own the business, sign the residual risk block,

2144
01:28:13,220 --> 01:28:15,380
you'll carry the consequence.

2145
01:28:15,380 --> 01:28:17,860
Month two, inventory and risk triage.

2146
01:28:17,860 --> 01:28:21,540
Build the register, system, owner, autonomy, data sources,

2147
01:28:21,540 --> 01:28:25,220
labels, lineage, identity model, logs, tier, next review.

2148
01:28:25,220 --> 01:28:28,500
Discover shadow AI via proxy, sales, spend and interviews.

2149
01:28:28,500 --> 01:28:31,780
Triage by taxonomy, promote risk on evidence, not ego.

2150
01:28:31,780 --> 01:28:35,060
Map data boundaries, kill company-wide links,

2151
01:28:35,060 --> 01:28:36,900
enforce label inheritance,

2152
01:28:36,900 --> 01:28:39,380
and close teams and non-office gaps.

2153
01:28:39,380 --> 01:28:40,900
Prioritize remediation.

2154
01:28:40,900 --> 01:28:44,100
Identity research, DLP reduction on prompts and outputs,

2155
01:28:44,100 --> 01:28:45,860
plug-in controls and agent hygiene.

2156
01:28:45,860 --> 01:28:48,900
If you're a chiro, require proof before scale.

2157
01:28:48,900 --> 01:28:52,020
If you run IT, make remediation workflows default.

2158
01:28:52,020 --> 01:28:54,900
If you lead data, produce lineage and consent in minutes.

2159
01:28:54,900 --> 01:28:57,620
If you own the business, fund the boring work.

2160
01:28:57,620 --> 01:29:00,580
Month three, governance, loop and escalation live.

2161
01:29:00,580 --> 01:29:04,340
Activate intake gates, nothing ships without an owner and artifacts.

2162
01:29:04,340 --> 01:29:06,980
Run pre-deployed quarums, log risk acceptance,

2163
01:29:06,980 --> 01:29:10,020
start post-deploy monitoring with thresholds that force action.

2164
01:29:10,020 --> 01:29:13,780
Tabletop one realistic incident, drift plus sensitive output

2165
01:29:13,780 --> 01:29:15,460
plus negative sentiment.

2166
01:29:15,460 --> 01:29:17,780
Measure time to adjudication, time paused,

2167
01:29:17,780 --> 01:29:19,060
and changes to controls.

2168
01:29:19,060 --> 01:29:22,020
Publisher review pack, decisions, escalations,

2169
01:29:22,020 --> 01:29:24,100
incidents and exceptions with end dates.

2170
01:29:24,100 --> 01:29:25,940
If you're a chiro, protect the SLA.

2171
01:29:25,940 --> 01:29:28,580
If you run IT, wire outcomes to identity.

2172
01:29:28,580 --> 01:29:30,820
If you lead data, keep the context packet fresh.

2173
01:29:30,820 --> 01:29:33,220
If you own the business, carry the coms.

2174
01:29:33,220 --> 01:29:36,100
The AI use case inventory, structure that scales,

2175
01:29:36,100 --> 01:29:40,820
fields, name, owner, outcome, users, autonomy, data sources,

2176
01:29:40,820 --> 01:29:45,300
labels, lineage, controls, metrics, tier, next review.

2177
01:29:45,300 --> 01:29:49,060
Floes, where data comes from, where it goes, who sees outputs.

2178
01:29:49,060 --> 01:29:51,780
Failure plan, degraded modes, scope of pause,

2179
01:29:51,780 --> 01:29:53,940
coms templates, rollback steps.

2180
01:29:53,940 --> 01:29:57,940
Evidence, model card, red team results, disparity metrics,

2181
01:29:57,940 --> 01:30:00,180
audit trail, last drift check.

2182
01:30:00,180 --> 01:30:04,500
Status, pilot, limited release, GA, retired, each with dates.

2183
01:30:04,500 --> 01:30:07,700
If you're a chiro, make visibility non-negotiable.

2184
01:30:07,700 --> 01:30:10,660
IT instruments, data proofs, business accepts.

2185
01:30:10,660 --> 01:30:13,860
The escalation workflow, minimal deterministic.

2186
01:30:13,860 --> 01:30:15,620
Triggers defined in advance.

2187
01:30:15,620 --> 01:30:17,460
No debate, mid-incident.

2188
01:30:17,460 --> 01:30:21,700
Actors, steward, business owner, security, IT, data,

2189
01:30:21,700 --> 01:30:23,860
and legal executive for tie-breakers.

2190
01:30:23,860 --> 01:30:27,620
Path trigger context packet, quorum, decision, action,

2191
01:30:27,620 --> 01:30:29,780
notify, log, learn.

2192
01:30:29,780 --> 01:30:31,460
Timing, minutes, not days.

2193
01:30:31,460 --> 01:30:34,500
Documentation, decision, scope, rational, exit criteria,

2194
01:30:34,500 --> 01:30:35,780
attached to the register.

2195
01:30:35,780 --> 01:30:37,700
If you're a chiro, mandate the SLA.

2196
01:30:37,700 --> 01:30:41,060
If you run IT, make pause a control plane action.

2197
01:30:41,060 --> 01:30:45,300
Data keeps lineage, business owns degraded modes and coms.

2198
01:30:45,300 --> 01:30:47,620
Incentives and measurements that don't lie,

2199
01:30:47,620 --> 01:30:50,660
measure incidents avoided, time to pause, restore,

2200
01:30:50,660 --> 01:30:54,580
escalations resolved within SLA, exceptions closed on time,

2201
01:30:54,580 --> 01:30:56,740
exposure reduction by label coverage,

2202
01:30:56,740 --> 01:30:59,300
and review freshness by tier.

2203
01:30:59,300 --> 01:31:02,180
Antimetrics, models counted, policy pages written,

2204
01:31:02,180 --> 01:31:06,180
lines of AI code, tie bonuses to risk acceptance quality,

2205
01:31:06,180 --> 01:31:08,980
justified pauses, and evidence readiness,

2206
01:31:08,980 --> 01:31:11,060
punish concealment, not failure.

2207
01:31:11,060 --> 01:31:12,660
Publish a quarterly stewardship letter,

2208
01:31:12,660 --> 01:31:15,220
inventory, incidents, decisions, changes.

2209
01:31:15,220 --> 01:31:17,540
If you're a chiro, this is where you must step in.

2210
01:31:17,540 --> 01:31:19,380
Set incentives that resist theater,

2211
01:31:19,380 --> 01:31:20,980
IT instruments, truth, data proofs,

2212
01:31:20,980 --> 01:31:22,500
it, business lives with it,

2213
01:31:22,500 --> 01:31:24,500
adapting stewardship by org size.

2214
01:31:24,500 --> 01:31:26,260
The model does not change with size,

2215
01:31:26,260 --> 01:31:27,860
only cadence, evidence depth,

2216
01:31:27,860 --> 01:31:29,300
and who wears which hat.

2217
01:31:29,300 --> 01:31:32,340
If identity is your control plane and data is your substrate,

2218
01:31:32,340 --> 01:31:34,660
stewardship is the intent that binds them.

2219
01:31:34,660 --> 01:31:36,100
That truth scales cleanly.

2220
01:31:36,100 --> 01:31:38,020
Entropy does not start small but not soft.

2221
01:31:38,020 --> 01:31:40,980
In a small organization, one person will wear three hats,

2222
01:31:40,980 --> 01:31:43,060
steward, IT, and data,

2223
01:31:43,060 --> 01:31:45,060
that is not an excuse to blur decision rights.

2224
01:31:45,060 --> 01:31:46,580
Publish a one-page risk taxonomy,

2225
01:31:46,580 --> 01:31:47,460
a one-page intake,

2226
01:31:47,460 --> 01:31:50,420
and a one-page escalation matrix with quorum and alternates.

2227
01:31:50,420 --> 01:31:52,020
Set the temple, weekly intake,

2228
01:31:52,020 --> 01:31:53,860
bi-weekly pre-deploy reviews,

2229
01:31:53,860 --> 01:31:55,220
monthly drift checks.

2230
01:31:55,220 --> 01:31:56,340
Keep artifacts deliberate,

2231
01:31:56,340 --> 01:31:57,140
not decorative.

2232
01:31:57,140 --> 01:31:58,900
If you're a coyote in a small shop,

2233
01:31:58,900 --> 01:32:00,580
your decision is to sign usage boundaries

2234
01:32:00,580 --> 01:32:02,820
and protect the kill switch from revenue pressure.

2235
01:32:02,820 --> 01:32:05,540
If you run IT, bind approvals to intro groups,

2236
01:32:05,540 --> 01:32:07,460
expirations and device conditions,

2237
01:32:07,460 --> 01:32:10,100
make pause a control plane action, not a ticket.

2238
01:32:10,100 --> 01:32:11,780
If you lead data, prove lineage,

2239
01:32:11,780 --> 01:32:13,700
and label coverage before pilots.

2240
01:32:13,700 --> 01:32:14,740
If you own the business,

2241
01:32:14,740 --> 01:32:16,420
accept residual risk in writing,

2242
01:32:16,420 --> 01:32:18,100
you carry the consequence.

2243
01:32:18,100 --> 01:32:20,820
Shadow AI in small teams looks like convenience,

2244
01:32:20,820 --> 01:32:21,860
personal tenants,

2245
01:32:21,860 --> 01:32:24,180
side-carbots, unlock notebooks.

2246
01:32:24,180 --> 01:32:26,820
Sanction an audit-only lane that feels faster.

2247
01:32:26,820 --> 01:32:28,980
Require owner names, time boxed exceptions,

2248
01:32:28,980 --> 01:32:31,060
and logs that resolve to identity.

2249
01:32:31,060 --> 01:32:32,820
Keep the center of gravity in the register,

2250
01:32:32,820 --> 01:32:33,700
not in chat threads.

2251
01:32:33,700 --> 01:32:36,180
Mid-size organizations gain leverage

2252
01:32:36,180 --> 01:32:38,500
through a named steward and a cross-functional council.

2253
01:32:38,500 --> 01:32:41,700
Codeify cadence, weekly intake triage,

2254
01:32:41,700 --> 01:32:43,940
standing pre-deploy quorum twice monthly,

2255
01:32:43,940 --> 01:32:45,780
and monthly post-deploy drift reviews

2256
01:32:45,780 --> 01:32:47,700
with thresholds that force action,

2257
01:32:47,700 --> 01:32:49,940
distributed teams create parallel processes

2258
01:32:49,940 --> 01:32:50,980
and silent exceptions.

2259
01:32:50,980 --> 01:32:52,580
Your countermeasure is a single intake,

2260
01:32:52,580 --> 01:32:54,180
ritual and visible inventory.

2261
01:32:54,180 --> 01:32:56,980
If you're a Cairo, your decision is to protect the bar,

2262
01:32:56,980 --> 01:32:59,300
when stakeholders ask for justice once.

2263
01:32:59,300 --> 01:33:02,500
If you run IT, translate decisions into controls,

2264
01:33:02,500 --> 01:33:05,220
enter for invocation, purview for data boundaries,

2265
01:33:05,220 --> 01:33:07,380
and owner hygiene that expires agents,

2266
01:33:07,380 --> 01:33:09,540
plugins, and connectors without renewal.

2267
01:33:09,540 --> 01:33:11,780
If you lead data, automate scans,

2268
01:33:11,780 --> 01:33:15,540
bulk remediation, and lineage proofs tied to use cases.

2269
01:33:15,540 --> 01:33:17,620
If you own the business, fund the cleanup,

2270
01:33:17,620 --> 01:33:19,860
revealed by quarterly access research,

2271
01:33:19,860 --> 01:33:21,300
and label coverage gaps,

2272
01:33:21,300 --> 01:33:22,340
case patterns repeat.

2273
01:33:22,340 --> 01:33:24,500
Copilot exposure in mid-size companies often starts

2274
01:33:24,500 --> 01:33:26,500
with unlabeled exports in shared libraries

2275
01:33:26,500 --> 01:33:28,660
and company-wide links that never expire.

2276
01:33:28,660 --> 01:33:31,220
Fixed at source, kill global links,

2277
01:33:31,220 --> 01:33:34,020
enforce label inheritance for common ex-fill parts,

2278
01:33:34,020 --> 01:33:36,980
and restrict sensitive joins to manage devices.

2279
01:33:36,980 --> 01:33:40,420
Shadow AI appears as teams' bots bound to personal tenants,

2280
01:33:40,420 --> 01:33:42,260
replace them with sanctioned alternatives

2281
01:33:42,260 --> 01:33:43,860
that are easier than the workaround.

2282
01:33:43,860 --> 01:33:46,580
Governance Theatre shows up as more policy pages,

2283
01:33:46,580 --> 01:33:48,180
replace them with entitlements,

2284
01:33:48,180 --> 01:33:50,900
explorations, and identity-bound approvals,

2285
01:33:50,900 --> 01:33:52,020
then train.

2286
01:33:52,020 --> 01:33:54,020
Large enterprises do not get a different model.

2287
01:33:54,020 --> 01:33:55,460
They get more surfaces,

2288
01:33:55,460 --> 01:33:58,020
distribute stewards into domains under central principles.

2289
01:33:58,020 --> 01:34:01,060
Local accountability must be explicit.

2290
01:34:01,060 --> 01:34:03,540
Owners accept residual risk in the register,

2291
01:34:03,540 --> 01:34:05,540
the central program holds standards,

2292
01:34:05,540 --> 01:34:07,380
runs cross-domain table tops,

2293
01:34:07,380 --> 01:34:09,620
and reports incidents and exceptions to the board.

2294
01:34:09,620 --> 01:34:12,740
Standardize artifacts, one intake form,

2295
01:34:12,740 --> 01:34:14,180
one model card template,

2296
01:34:14,180 --> 01:34:16,980
one escalation workflow, one evidence pack,

2297
01:34:16,980 --> 01:34:18,180
local teams fill them,

2298
01:34:18,180 --> 01:34:19,620
the center audits them.

2299
01:34:19,620 --> 01:34:22,020
If you're a Cairo, this is where you must step in.

2300
01:34:22,020 --> 01:34:23,860
Define non-deligable decisions,

2301
01:34:23,860 --> 01:34:26,260
risk taxonomy, stopship authority,

2302
01:34:26,260 --> 01:34:28,100
exception protocol with end dates,

2303
01:34:28,100 --> 01:34:29,620
and keep them from drifting.

2304
01:34:29,620 --> 01:34:32,740
If you run IT, people will expect answers from you.

2305
01:34:32,740 --> 01:34:34,900
Make approvals enforceable in the control plane

2306
01:34:34,900 --> 01:34:36,740
and make pause real in minutes.

2307
01:34:36,740 --> 01:34:39,540
If you lead data, operate hygiene as a service,

2308
01:34:39,540 --> 01:34:42,900
continuous scanning, label propagation for non-office files,

2309
01:34:42,900 --> 01:34:44,580
lineage graphs tied to use cases,

2310
01:34:44,580 --> 01:34:46,020
and quarterly evidence refresh.

2311
01:34:46,020 --> 01:34:48,660
If you own the business, align incentives,

2312
01:34:48,660 --> 01:34:52,420
reward justified pauses, punish concealment, not failure.

2313
01:34:52,420 --> 01:34:54,180
Cadence scales with risk.

2314
01:34:54,180 --> 01:34:57,140
Minimal risk lanes get lighter, pre-deploy checks,

2315
01:34:57,140 --> 01:34:58,660
and automated monitoring.

2316
01:34:58,660 --> 01:35:00,500
High-risk lanes get independent review,

2317
01:35:00,500 --> 01:35:02,340
red team results, disparity metrics,

2318
01:35:02,340 --> 01:35:04,260
and shorter review cycles.

2319
01:35:04,260 --> 01:35:07,060
Evidence scales with autonomy and blast radius.

2320
01:35:07,060 --> 01:35:10,180
You are not adding bureaucracy, you are adding stopping power.

2321
01:35:10,180 --> 01:35:13,300
Entropy grows where intent is not enforced by design.

2322
01:35:13,300 --> 01:35:15,300
Small fails through heroics and memory,

2323
01:35:15,300 --> 01:35:17,380
mid-size fails through plural processes,

2324
01:35:17,380 --> 01:35:20,100
large fails through local speed eroding shared rules,

2325
01:35:20,100 --> 01:35:22,180
the countermeasure is the same at every size,

2326
01:35:22,180 --> 01:35:24,180
one framework identity bound controls,

2327
01:35:24,180 --> 01:35:26,260
data boundaries that fail closed,

2328
01:35:26,260 --> 01:35:29,140
and an escalation lane that works in minutes, not weeks.

2329
01:35:29,140 --> 01:35:32,820
The first 90 days overview, day truth,

2330
01:35:32,820 --> 01:35:35,220
don't inventory, decide ownership.

2331
01:35:35,220 --> 01:35:37,540
An inventory without authority is a catalogue of risks

2332
01:35:37,540 --> 01:35:38,820
you can't remediate.

2333
01:35:38,820 --> 01:35:41,540
Name the executive sponsor, appoint the AI steward,

2334
01:35:41,540 --> 01:35:43,780
and publish decision rights in verbs,

2335
01:35:43,780 --> 01:35:46,260
approves, pauses, accepts, escalates.

2336
01:35:46,260 --> 01:35:48,500
If you're a chai, this is where you must step in.

2337
01:35:48,500 --> 01:35:51,380
Define the authority surface and keep it from drifting.

2338
01:35:51,380 --> 01:35:53,540
If you run IT, bind those decisions

2339
01:35:53,540 --> 01:35:56,020
to identity and data controls so they're enforceable.

2340
01:35:56,020 --> 01:35:59,380
If you lead data, list the evidence you'll need to prove safety.

2341
01:35:59,380 --> 01:36:01,940
If you own the business, you'll carry the consequence.

2342
01:36:01,940 --> 01:36:03,540
Fund the boring fixes now.

2343
01:36:03,540 --> 01:36:05,140
Month one sets intent.

2344
01:36:05,140 --> 01:36:06,900
Write the risk appetite and plain language,

2345
01:36:06,900 --> 01:36:09,460
what AI may optimize, what it must never trade off,

2346
01:36:09,460 --> 01:36:11,620
and which domains require explainability bars.

2347
01:36:11,620 --> 01:36:13,380
Publish prohibited uses,

2348
01:36:13,380 --> 01:36:15,780
establish the intake ritual that forces purpose,

2349
01:36:15,780 --> 01:36:18,260
uses data, harms, autonomy ceiling,

2350
01:36:18,260 --> 01:36:20,580
and exit criteria onto a single page.

2351
01:36:20,580 --> 01:36:22,260
Stand up the council with a quorum,

2352
01:36:22,260 --> 01:36:23,940
SLA's, and a tiebreaker.

2353
01:36:23,940 --> 01:36:25,860
Don't let meetings become the product.

2354
01:36:25,860 --> 01:36:27,620
The outcome is a signed decision

2355
01:36:27,620 --> 01:36:29,380
and a control that reflects it.

2356
01:36:29,380 --> 01:36:31,060
Communicate internally.

2357
01:36:31,060 --> 01:36:33,300
Build, but inside these guardrails,

2358
01:36:33,300 --> 01:36:36,340
and give a date when the intake gate becomes mandatory.

2359
01:36:36,340 --> 01:36:38,420
Month two maps reality to intent,

2360
01:36:38,420 --> 01:36:41,220
build the register with fields that force accountability,

2361
01:36:41,220 --> 01:36:43,700
system, owner, autonomy,

2362
01:36:43,700 --> 01:36:46,180
data sources, labels, lineage, identity model,

2363
01:36:46,180 --> 01:36:47,700
locks, tier, next review.

2364
01:36:47,700 --> 01:36:49,860
Discover shadow AI through proxies,

2365
01:36:49,860 --> 01:36:51,940
SaaS, spend, contracts, and surveys.

2366
01:36:51,940 --> 01:36:54,100
Triage use cases by risk taxonomy,

2367
01:36:54,100 --> 01:36:56,420
minimal, moderate, high, systemic,

2368
01:36:56,420 --> 01:36:58,340
on evidence, not ego.

2369
01:36:58,340 --> 01:37:00,740
Map identity edges and data boundaries.

2370
01:37:00,740 --> 01:37:02,260
Kill company-wide links,

2371
01:37:02,260 --> 01:37:03,780
enforce label inheritance,

2372
01:37:03,780 --> 01:37:05,700
close teams, and none of his gaps,

2373
01:37:05,700 --> 01:37:07,060
and time bound access.

2374
01:37:07,060 --> 01:37:09,380
Prioritize remediation work you can actually ship,

2375
01:37:09,380 --> 01:37:10,580
access research,

2376
01:37:10,580 --> 01:37:12,740
DLP reduction on prompts and outputs,

2377
01:37:12,740 --> 01:37:13,780
plug-ins scopes,

2378
01:37:13,780 --> 01:37:15,940
and owner hygiene on agents and connectors.

2379
01:37:15,940 --> 01:37:18,740
Month three turns policy into stopping power.

2380
01:37:18,740 --> 01:37:20,980
Activate intake gates,

2381
01:37:20,980 --> 01:37:22,500
nothing ships without an owner,

2382
01:37:22,500 --> 01:37:24,820
artifacts, and a recorded risk decision.

2383
01:37:24,820 --> 01:37:26,500
Run pre-deploy forums on a schedule,

2384
01:37:26,500 --> 01:37:28,580
log outcomes, conditions, and explorations.

2385
01:37:28,580 --> 01:37:30,420
Start post-deploy monitoring with thresholds

2386
01:37:30,420 --> 01:37:31,700
that force action,

2387
01:37:31,700 --> 01:37:33,380
confidence dips, safety hits,

2388
01:37:33,380 --> 01:37:34,580
drift beyond bands,

2389
01:37:34,580 --> 01:37:36,020
negative sentiment spikes.

2390
01:37:36,020 --> 01:37:38,420
Tabletop one composite incident with real logs,

2391
01:37:38,420 --> 01:37:40,100
drift plus a sensitive output,

2392
01:37:40,100 --> 01:37:41,300
plus a customer complaint.

2393
01:37:41,300 --> 01:37:42,660
Measure two things ruthlessly,

2394
01:37:42,660 --> 01:37:44,660
time to adjudication and time paused,

2395
01:37:44,660 --> 01:37:45,940
publisher review pack,

2396
01:37:45,940 --> 01:37:48,020
decisions, escalations, incidents,

2397
01:37:48,020 --> 01:37:49,620
exceptions with end dates,

2398
01:37:49,620 --> 01:37:50,900
and changes to controls.

2399
01:37:50,900 --> 01:37:53,060
Escalation must work in minutes, not weeks.

2400
01:37:53,060 --> 01:37:55,060
If you're a cahill, protect the SLA

2401
01:37:55,060 --> 01:37:56,500
and block exception creep,

2402
01:37:56,500 --> 01:37:58,980
your job is to preserve the bar you set on day.

2403
01:37:58,980 --> 01:38:01,460
If you run IT, people will expect answers from you,

2404
01:38:01,460 --> 01:38:03,300
make pause a control plane action,

2405
01:38:03,300 --> 01:38:04,180
not a ticket.

2406
01:38:04,180 --> 01:38:05,620
Bind approvals to enter groups,

2407
01:38:05,620 --> 01:38:07,300
device conditions, and purview labels,

2408
01:38:07,300 --> 01:38:08,740
so approvals are actions,

2409
01:38:08,740 --> 01:38:09,620
not emails.

2410
01:38:09,620 --> 01:38:11,140
If you lead data, produce lineage,

2411
01:38:11,140 --> 01:38:12,580
and consent provenance in minutes,

2412
01:38:12,580 --> 01:38:14,420
not meetings, keep model cuts fresh

2413
01:38:14,420 --> 01:38:16,660
and disparity metrics attached to the register.

2414
01:38:16,660 --> 01:38:17,780
If you own the business,

2415
01:38:17,780 --> 01:38:19,780
accept residual risk in writing,

2416
01:38:19,780 --> 01:38:21,940
define degraded modes before you need them,

2417
01:38:21,940 --> 01:38:24,020
and front the communications when you use them.

2418
01:38:24,020 --> 01:38:25,940
Artifacts are the point, not the paperwork.

2419
01:38:25,940 --> 01:38:28,900
By day 90, you keep four visible and current.

2420
01:38:28,900 --> 01:38:31,780
A first draft, RACE, with names and alternates.

2421
01:38:31,780 --> 01:38:34,660
A living register with status, tier, and next review,

2422
01:38:34,660 --> 01:38:36,340
an escalation matrix with triggers,

2423
01:38:36,340 --> 01:38:38,500
quorum, and time boxed decisions,

2424
01:38:38,500 --> 01:38:41,060
and a review calendar pinned to domains that matter.

2425
01:38:41,060 --> 01:38:43,380
These are entitlements and explorations in human form.

2426
01:38:43,380 --> 01:38:44,580
They create stopping power.

2427
01:38:44,580 --> 01:38:46,260
The cadence doesn't add bureaucracy.

2428
01:38:46,260 --> 01:38:47,540
It adds clarity.

2429
01:38:47,540 --> 01:38:49,060
One intake, one register,

2430
01:38:49,060 --> 01:38:50,980
one escalation lane, one review rhythm.

2431
01:38:50,980 --> 01:38:52,580
That's how you slow entropy.

2432
01:38:52,580 --> 01:38:54,900
Copilot will test it, shadow parts will test it,

2433
01:38:54,900 --> 01:38:56,340
revenue pressure will test it.

2434
01:38:56,340 --> 01:38:58,340
Stewardship is keeping your intent intact

2435
01:38:58,340 --> 01:38:59,460
when those forces arrive.

2436
01:38:59,460 --> 01:39:00,900
The lesson is consistent.

2437
01:39:00,900 --> 01:39:02,820
Tools amplify substrate.

2438
01:39:02,820 --> 01:39:04,820
Only stewardship sets intent.

2439
01:39:04,820 --> 01:39:06,180
Encode that into this quarter

2440
01:39:06,180 --> 01:39:08,340
or you'll encode drift into the next year.

2441
01:39:08,340 --> 01:39:10,180
Month one, scope and ownership.

2442
01:39:10,180 --> 01:39:12,260
Month one is intent turned into authority.

2443
01:39:12,260 --> 01:39:13,780
You name owners, define boundaries,

2444
01:39:13,780 --> 01:39:15,380
and bake decisions into mechanisms

2445
01:39:15,380 --> 01:39:18,100
that can't be ignored when speed and pressure arrive.

2446
01:39:18,100 --> 01:39:20,340
Without this, month two is just discovery theater

2447
01:39:20,340 --> 01:39:22,180
and month three has nothing to enforce.

2448
01:39:22,180 --> 01:39:23,780
Start by appointing two anchors,

2449
01:39:23,780 --> 01:39:26,100
the executive sponsor and the AI steward.

2450
01:39:26,100 --> 01:39:28,180
One carries the political weight to stop revenue

2451
01:39:28,180 --> 01:39:29,540
when safety is at risk.

2452
01:39:29,540 --> 01:39:30,980
The other runs the loop.

2453
01:39:30,980 --> 01:39:33,700
Write their decision rights in verbs,

2454
01:39:33,700 --> 01:39:35,060
not vague nouns.

2455
01:39:35,060 --> 01:39:37,860
Approves, pauses, accepts, escalates.

2456
01:39:37,860 --> 01:39:40,580
That language matters because it survives meetings.

2457
01:39:40,580 --> 01:39:42,580
Document the tiebreaker path for deadlocks,

2458
01:39:42,580 --> 01:39:44,020
make it boringly clear.

2459
01:39:44,020 --> 01:39:45,780
Next, approve the risk, taxonomy,

2460
01:39:45,780 --> 01:39:47,700
and explainability bars by domain.

2461
01:39:47,700 --> 01:39:50,420
Sales forecasting doesn't need the same level of justification

2462
01:39:50,420 --> 01:39:53,140
that eligibility decisions or patient triage demand

2463
01:39:53,140 --> 01:39:54,740
put those thresholds in plain language

2464
01:39:54,740 --> 01:39:55,780
so they can be taught.

2465
01:39:55,780 --> 01:39:57,940
Publish prohibited uses that reflect your values

2466
01:39:57,940 --> 01:39:59,460
and regulatory realities.

2467
01:39:59,460 --> 01:40:01,860
If you're a chaio, this is where you must step in.

2468
01:40:01,860 --> 01:40:03,860
Non-deligable decisions live here

2469
01:40:03,860 --> 01:40:06,260
and exception protocols must have aspirations.

2470
01:40:06,260 --> 01:40:07,780
Drift starts with temporary.

2471
01:40:07,780 --> 01:40:09,380
Stand up the council.

2472
01:40:09,380 --> 01:40:11,860
Define quorum, SLA's, alternates,

2473
01:40:11,860 --> 01:40:14,020
and the cadence for pre-deploy reviews.

2474
01:40:14,020 --> 01:40:15,220
Avoid membership bloat.

2475
01:40:15,220 --> 01:40:17,140
You want accountable roles not an audience.

2476
01:40:17,140 --> 01:40:18,820
The council's product is not a meeting.

2477
01:40:18,820 --> 01:40:20,980
It's a signed decision with conditions and aspirations

2478
01:40:20,980 --> 01:40:23,940
that can be enforced in identity and data controls.

2479
01:40:23,940 --> 01:40:26,820
If you run IT, people will expect answers from you.

2480
01:40:26,820 --> 01:40:28,660
Bind council approvals to entry groups,

2481
01:40:28,660 --> 01:40:30,820
devise conditions and network locations

2482
01:40:30,820 --> 01:40:34,100
so permissions reflect risk tiers, not optimism.

2483
01:40:34,100 --> 01:40:36,260
Draft the intake form on one page.

2484
01:40:36,260 --> 01:40:37,380
Force the essentials.

2485
01:40:37,380 --> 01:40:39,940
Purpose users' decisions influence data sources,

2486
01:40:39,940 --> 01:40:43,620
sensitivity labels, potential harms, mitigating controls,

2487
01:40:43,620 --> 01:40:46,180
autonomy ceiling, explainability level,

2488
01:40:46,180 --> 01:40:47,540
and exit criteria.

2489
01:40:47,540 --> 01:40:49,620
Include the owner's name and the business outcome.

2490
01:40:49,620 --> 01:40:50,900
Make it mandatory with a date.

2491
01:40:50,900 --> 01:40:51,780
This isn't paperwork.

2492
01:40:51,780 --> 01:40:54,580
It's friction that removes larger friction later.

2493
01:40:54,580 --> 01:40:56,900
If you leave data, define the required artifacts

2494
01:40:56,900 --> 01:40:58,740
per tier lineage consent provenance,

2495
01:40:58,740 --> 01:41:00,980
model card elements, and disparity metrics

2496
01:41:00,980 --> 01:41:03,060
and publish the response time you will meet.

2497
01:41:03,060 --> 01:41:04,740
Evidence is a service not a surprise.

2498
01:41:04,740 --> 01:41:07,860
Define kills with rules upfront, what triggers a pause,

2499
01:41:07,860 --> 01:41:10,180
who adjudicates, how long can a system run

2500
01:41:10,180 --> 01:41:12,260
degraded before it must retire?

2501
01:41:12,260 --> 01:41:13,780
Put these in writing with examples.

2502
01:41:13,780 --> 01:41:16,180
Then rehearse once at small scale to prove the muscle.

2503
01:41:16,180 --> 01:41:18,260
If you own the business except that you'll carry

2504
01:41:18,260 --> 01:41:20,340
the consequence when a pause happens,

2505
01:41:20,340 --> 01:41:22,660
sign the residual risk block now while calm,

2506
01:41:22,660 --> 01:41:25,860
leaders remember who flinched when incentives cut across safety.

2507
01:41:25,860 --> 01:41:29,700
Communicate intent broadly once and then specifically often.

2508
01:41:29,700 --> 01:41:33,780
The broadcast sets tone, build, but inside these guardrails.

2509
01:41:33,780 --> 01:41:36,180
The specifics are embedded where work happens.

2510
01:41:36,180 --> 01:41:39,300
In intake links, pin to team channels, in identity workflows

2511
01:41:39,300 --> 01:41:42,420
that deny unregistered agents, in DLP rules

2512
01:41:42,420 --> 01:41:45,860
that redact sensitive data from prompts and outputs by default.

2513
01:41:45,860 --> 01:41:47,540
You are turning values into defaults.

2514
01:41:47,540 --> 01:41:49,620
If you're a coyote, keep this from drifting.

2515
01:41:49,620 --> 01:41:51,700
If one exception silently becomes the pattern,

2516
01:41:51,700 --> 01:41:52,900
you own that erosion.

2517
01:41:52,900 --> 01:41:55,620
Don't create committees that interpret values endlessly.

2518
01:41:55,620 --> 01:41:57,780
Translate values into deterministic mechanisms.

2519
01:41:57,780 --> 01:42:00,100
Approvals without identity bindings are theatre,

2520
01:42:00,100 --> 01:42:02,500
prohibited uses without enforcement are branding,

2521
01:42:02,500 --> 01:42:05,300
a register without next review dates is a comfort object.

2522
01:42:05,300 --> 01:42:08,500
Every artifact you create in month one should force an action

2523
01:42:08,500 --> 01:42:10,900
in the control plane or produce evidence on demand.

2524
01:42:10,900 --> 01:42:14,100
Codify escalation in miniature, publish triggers,

2525
01:42:14,100 --> 01:42:16,900
quorum, timing and documentation requirements.

2526
01:42:16,900 --> 01:42:19,700
Run a micro exercise with a low risk use case

2527
01:42:19,700 --> 01:42:22,500
to prove the lane works in minutes, not days.

2528
01:42:22,500 --> 01:42:25,700
If you run IT, turn pause into a button,

2529
01:42:25,700 --> 01:42:28,500
your team can press confidently and reverse safely.

2530
01:42:28,500 --> 01:42:31,140
If you lead data, keep the context packet ready.

2531
01:42:31,140 --> 01:42:34,180
Prompt, output, features, lineage and last change,

2532
01:42:34,180 --> 01:42:37,140
so adjudication can be based on facts, not recollection,

2533
01:42:37,140 --> 01:42:39,300
tie incentives to the behaviors you need.

2534
01:42:39,300 --> 01:42:41,460
Reward justified pauses and complete evidence,

2535
01:42:41,460 --> 01:42:43,460
penalise concealment, not failure.

2536
01:42:43,460 --> 01:42:45,220
Announce that exceptions have end dates

2537
01:42:45,220 --> 01:42:47,540
and will be published internally with rationale.

2538
01:42:47,540 --> 01:42:49,220
If you own the business, you model this

2539
01:42:49,220 --> 01:42:51,380
by declining velocity without ownership.

2540
01:42:51,380 --> 01:42:52,820
Finally, set the calendar.

2541
01:42:52,820 --> 01:42:54,180
Weekly intake triage,

2542
01:42:54,180 --> 01:42:56,500
standing pre-deploy quorum twice monthly,

2543
01:42:56,500 --> 01:42:58,340
monthly post-deploy drift review,

2544
01:42:58,340 --> 01:43:02,180
a quarterly letter summarising inventory, incidents and decisions.

2545
01:43:02,180 --> 01:43:05,300
This cadence is the metronome that keeps intent from decaying

2546
01:43:05,300 --> 01:43:06,820
if you're a chaioprotected.

2547
01:43:06,820 --> 01:43:08,820
If you run it, embody it in systems.

2548
01:43:08,820 --> 01:43:10,660
If you lead data, meet it with fresh proofs.

2549
01:43:10,660 --> 01:43:13,460
If you own the business, fund the fixes it reveals.

2550
01:43:13,460 --> 01:43:14,820
Month one doesn't chase tools.

2551
01:43:14,820 --> 01:43:16,660
It makes tools answer to people.

2552
01:43:16,660 --> 01:43:18,980
That distinction is the difference between governance

2553
01:43:18,980 --> 01:43:20,980
that collapses on contact with revenue

2554
01:43:20,980 --> 01:43:22,980
and stewardship that holds when it matters.

2555
01:43:22,980 --> 01:43:25,220
Month two, inventory and risk triage.

2556
01:43:25,220 --> 01:43:27,060
Month two maps intend to reality.

2557
01:43:27,060 --> 01:43:28,580
You are not collecting trivia.

2558
01:43:28,580 --> 01:43:31,860
You are forcing every AI use case to declare itself its owner,

2559
01:43:31,860 --> 01:43:33,460
its data and its blast radius.

2560
01:43:33,460 --> 01:43:36,740
The output is a living register that reveals where decisions actually live

2561
01:43:36,740 --> 01:43:38,020
and where they don't.

2562
01:43:38,020 --> 01:43:39,700
Start with a structure that scales.

2563
01:43:39,700 --> 01:43:41,780
For each system, name, business outcome,

2564
01:43:41,780 --> 01:43:43,460
accountable owner, autonomy level,

2565
01:43:43,460 --> 01:43:46,420
users affected, data sources, sensitivity labels,

2566
01:43:46,420 --> 01:43:49,220
lineage, identity model, logs available,

2567
01:43:49,220 --> 01:43:52,660
risk tier, status, next review date and degraded modes.

2568
01:43:52,660 --> 01:43:55,460
If a field can't be filled, that signal, not a nuisance.

2569
01:43:55,460 --> 01:43:57,220
Missing ownership is missing control.

2570
01:43:57,220 --> 01:43:59,140
Missing lineage is missing consent.

2571
01:43:59,140 --> 01:44:00,900
Missing logs is missing accountability.

2572
01:44:00,900 --> 01:44:02,340
Discovery isn't a scavenger hunt.

2573
01:44:02,340 --> 01:44:04,340
Follow money, network and contracts.

2574
01:44:04,340 --> 01:44:06,500
Pulled sars spent by category and keyword.

2575
01:44:06,500 --> 01:44:09,620
Inspect egress patterns to public AI endpoints.

2576
01:44:09,620 --> 01:44:11,940
Review procurement exceptions, statements of work

2577
01:44:11,940 --> 01:44:13,300
and pilot notes.

2578
01:44:13,300 --> 01:44:16,340
Ask finance for reimbursements tied to AI subscriptions.

2579
01:44:16,340 --> 01:44:19,140
Run short surveys that force a name, a purpose and a link.

2580
01:44:19,140 --> 01:44:20,740
Shadow AI hides inconvenience.

2581
01:44:20,740 --> 01:44:23,620
Your job is to make registration easier than the work around.

2582
01:44:23,620 --> 01:44:24,580
Now triage.

2583
01:44:24,580 --> 01:44:27,300
Apply the risk taxonomy you approved in month one.

2584
01:44:27,300 --> 01:44:29,540
Minimal moderate high systemic.

2585
01:44:29,540 --> 01:44:32,340
Tier by impact on rights, safety and finance,

2586
01:44:32,340 --> 01:44:34,260
autonomy, population size,

2587
01:44:34,260 --> 01:44:36,500
reversibility, explainability need,

2588
01:44:36,500 --> 01:44:38,340
and dependency on sensitive data.

2589
01:44:38,340 --> 01:44:40,180
Promote risk on evidence, not ego.

2590
01:44:40,180 --> 01:44:42,020
A charming demo is not a safety case.

2591
01:44:42,020 --> 01:44:43,700
A spreadsheet of complaints is.

2592
01:44:43,700 --> 01:44:45,780
Attach the rationale to the register entry

2593
01:44:45,780 --> 01:44:48,500
so future you remember is why this landed where it did.

2594
01:44:48,500 --> 01:44:51,380
Map identity edges next, who can invoke which capability

2595
01:44:51,380 --> 01:44:53,780
from where on what device under what conditions.

2596
01:44:53,780 --> 01:44:56,660
Document entry group bindings, conditional access rules

2597
01:44:56,660 --> 01:44:59,380
and service principles or document that there are none.

2598
01:44:59,380 --> 01:45:02,580
That absence is content, expect to find orphaned agents,

2599
01:45:02,580 --> 01:45:05,060
stale groups and unbounded connector scopes.

2600
01:45:05,060 --> 01:45:08,020
Decide whether they're paused now or remediated on a clock.

2601
01:45:08,020 --> 01:45:10,020
Make pause a control plane action,

2602
01:45:10,020 --> 01:45:12,580
not a pleading email, then draw your data boundaries.

2603
01:45:12,580 --> 01:45:14,580
Label inheritance is the backbone.

2604
01:45:14,580 --> 01:45:16,820
Verify it lives beyond office files.

2605
01:45:16,820 --> 01:45:18,980
Inspect teams, SharePoint libraries,

2606
01:45:18,980 --> 01:45:22,100
ShareDrives and Cloud Storage for company-wide links.

2607
01:45:22,100 --> 01:45:23,860
Kill them, time bound the rest.

2608
01:45:23,860 --> 01:45:25,300
Trace common ex-fill paths,

2609
01:45:25,300 --> 01:45:28,660
exports to CSV personal mailboxes, unmanaged notebooks,

2610
01:45:28,660 --> 01:45:32,100
Enabled DLP Redaction for prompts and outputs on sensitive labels.

2611
01:45:32,100 --> 01:45:35,620
Close the gaps or monitor them loudly with owners attached.

2612
01:45:35,620 --> 01:45:38,740
This is where the co-pilot exposure pattern shows its face.

2613
01:45:38,740 --> 01:45:41,540
Overshared libraries, unlabeled exports,

2614
01:45:41,540 --> 01:45:44,500
and links that never expire become helpful answers.

2615
01:45:44,500 --> 01:45:47,940
Co-pilot didn't leak, your governance did.

2616
01:45:47,940 --> 01:45:49,860
Fixed source, enforced label inheritance,

2617
01:45:49,860 --> 01:45:52,660
block global links require managed devices for sensitive joins

2618
01:45:52,660 --> 01:45:54,500
and resertify access quarterly.

2619
01:45:54,500 --> 01:45:56,820
Don't add disclaimers to prompts and call it solved.

2620
01:45:56,820 --> 01:45:58,900
Write remediation as workflows not wishes.

2621
01:45:58,900 --> 01:46:01,780
Identity resertifications with owners and expiration,

2622
01:46:01,780 --> 01:46:05,060
DLP policies that redact by label and log hits to the register,

2623
01:46:05,060 --> 01:46:07,620
plug in and connect the scopes that default to least privilege

2624
01:46:07,620 --> 01:46:10,260
and auto-expire, agent hygiene that disables

2625
01:46:10,260 --> 01:46:12,660
onalous instances and rotate secrets,

2626
01:46:12,660 --> 01:46:15,860
publish SLAs by tier, and track aging in the review pack

2627
01:46:15,860 --> 01:46:17,780
you will send in month three.

2628
01:46:17,780 --> 01:46:19,940
Evidence is the difference between posture and practice.

2629
01:46:19,940 --> 01:46:22,340
For each entry, attach a model card skeleton,

2630
01:46:22,340 --> 01:46:24,500
last disparity check, red team notes

2631
01:46:24,500 --> 01:46:27,060
if required by tier and the log locations.

2632
01:46:27,060 --> 01:46:30,260
Keep a context packet template ready, prompt, output,

2633
01:46:30,260 --> 01:46:33,300
salient features, data lineage, last change.

2634
01:46:33,300 --> 01:46:34,820
You will use it when something drifts.

2635
01:46:34,820 --> 01:46:37,940
If you lead data, your service level is minutes, not meetings.

2636
01:46:37,940 --> 01:46:41,940
If you're a chial, your decision is to require proof before scale.

2637
01:46:41,940 --> 01:46:46,580
Show me lineage, consent and controls, precedes show me ROI.

2638
01:46:46,580 --> 01:46:47,860
Protect the bar you set.

2639
01:46:47,860 --> 01:46:50,340
If you run IT, people will expect answers from you.

2640
01:46:50,340 --> 01:46:53,140
Make remediation workflows default and reversible.

2641
01:46:53,140 --> 01:46:56,740
Buying the proofs to groups and devices make pause real in minutes.

2642
01:46:56,740 --> 01:46:58,900
If you lead data, produce lineage graphs

2643
01:46:58,900 --> 01:47:00,820
and consent provenance on demand,

2644
01:47:00,820 --> 01:47:02,980
do not outsource memory to tribal knowledge.

2645
01:47:02,980 --> 01:47:05,620
If you own the business, fund the boring work,

2646
01:47:05,620 --> 01:47:08,020
label propagation for non-office files,

2647
01:47:08,020 --> 01:47:10,500
access research, connector scoping and logging,

2648
01:47:10,500 --> 01:47:12,100
value lives in these seams.

2649
01:47:12,100 --> 01:47:14,500
Governance theater grows here if you let it.

2650
01:47:14,500 --> 01:47:16,500
More policy pages won't triage risk.

2651
01:47:16,500 --> 01:47:19,380
One intake, one register, one escalation path

2652
01:47:19,380 --> 01:47:21,300
and one remediation backlog will.

2653
01:47:21,300 --> 01:47:23,380
Publish the backlog with owners and due dates.

2654
01:47:23,380 --> 01:47:26,180
Sunlight creates velocity, exceptions get end dates,

2655
01:47:26,180 --> 01:47:27,220
drift gets caught.

2656
01:47:27,220 --> 01:47:30,100
And co-pilot becomes safer because your substrate is safer.

2657
01:47:30,100 --> 01:47:31,780
Month 2 does not chase perfection.

2658
01:47:31,780 --> 01:47:34,900
It creates enough clarity to act and enough friction to stop.

2659
01:47:34,900 --> 01:47:36,500
Month 3.

2660
01:47:36,500 --> 01:47:38,580
Governance loop and escalation live.

2661
01:47:38,580 --> 01:47:41,300
Month 3 converts policy into stopping power.

2662
01:47:41,300 --> 01:47:44,820
You operationalize one loop, intake, pre-deploy review,

2663
01:47:44,820 --> 01:47:47,620
post-deploy monitoring and escalation that works in minutes.

2664
01:47:47,620 --> 01:47:48,900
Everything else is commentary,

2665
01:47:48,900 --> 01:47:51,060
activate intake gates on a date and mean it.

2666
01:47:51,060 --> 01:47:53,140
Nothing ships without an accountable owner,

2667
01:47:53,140 --> 01:47:55,940
a completed intake and artifacts in the register.

2668
01:47:55,940 --> 01:47:58,900
Model card skeleton, data lineage, consent provenance,

2669
01:47:58,900 --> 01:48:00,100
risk tier degraded modes,

2670
01:48:00,100 --> 01:48:01,620
don't make exceptions by email.

2671
01:48:01,620 --> 01:48:03,380
Exceptions are entries with end dates,

2672
01:48:03,380 --> 01:48:05,060
conditions and a named owner.

2673
01:48:05,060 --> 01:48:07,620
If you're a coyote, this is where you must step in.

2674
01:48:07,620 --> 01:48:10,420
Protect the go-live bar from justice once.

2675
01:48:10,420 --> 01:48:12,980
If your runnyty approvals our entitlements bound to

2676
01:48:12,980 --> 01:48:15,380
enter groups, device conditions and locations,

2677
01:48:15,380 --> 01:48:17,220
enforceable, reversible, logged,

2678
01:48:17,220 --> 01:48:21,300
run pre-deploy corums on a cadence twice monthly works for most organizations,

2679
01:48:21,300 --> 01:48:23,060
the corum is small and accountable,

2680
01:48:23,060 --> 01:48:26,260
steward, business owner, security, IT,

2681
01:48:26,260 --> 01:48:29,620
data and legal executive for tie-breakers in high-risk lanes.

2682
01:48:29,620 --> 01:48:33,140
The output is assigned decision with conditions and aspirations,

2683
01:48:33,140 --> 01:48:34,740
attach it to the register entry,

2684
01:48:34,740 --> 01:48:37,940
record residual risk acceptance with the business owner's name.

2685
01:48:37,940 --> 01:48:39,940
If you lead data, bring facts.

2686
01:48:39,940 --> 01:48:42,820
Not slides, lineage graph, label coverage,

2687
01:48:42,820 --> 01:48:45,620
disparity metrics, if the tier demands them

2688
01:48:45,620 --> 01:48:46,820
and the last change log.

2689
01:48:46,820 --> 01:48:48,900
If you own the business, you sign the consequence,

2690
01:48:48,900 --> 01:48:50,900
decline velocity without ownership.

2691
01:48:50,900 --> 01:48:53,220
Begin post-deploy monitoring on day one.

2692
01:48:53,220 --> 01:48:55,300
Define thresholds that force action by tier.

2693
01:48:55,300 --> 01:48:57,940
Confidence dips beyond bands,

2694
01:48:57,940 --> 01:49:01,940
safety classifier hits, unexplained spikes in negative sentiment,

2695
01:49:01,940 --> 01:49:03,860
drift in input distributions,

2696
01:49:03,860 --> 01:49:05,380
higher adverse impact ratios.

2697
01:49:05,380 --> 01:49:08,260
Tie each threshold to an action path,

2698
01:49:08,260 --> 01:49:11,060
pause degrade, gate, retrain or notify.

2699
01:49:11,060 --> 01:49:12,820
Make the system observable to humans,

2700
01:49:12,820 --> 01:49:15,620
not just machines, dashboards don't replace decisions.

2701
01:49:15,620 --> 01:49:18,020
If you run IT, wire pause into the control plane

2702
01:49:18,020 --> 01:49:20,100
so the steward can trigger it and roll back safely.

2703
01:49:20,100 --> 01:49:22,820
If you lead data, keep the context packet fresh,

2704
01:49:22,820 --> 01:49:24,900
so adjudication uses prompt output,

2705
01:49:24,900 --> 01:49:27,540
features, lineage and last change, not memory.

2706
01:49:27,540 --> 01:49:30,500
Tabletop one composite incident with real logs,

2707
01:49:30,500 --> 01:49:32,980
a drift signal, a sensitive output surface

2708
01:49:32,980 --> 01:49:35,300
to a sales team and a customer complaint.

2709
01:49:35,300 --> 01:49:38,420
Run it end to end, trigger context packet, quorum decision action,

2710
01:49:38,420 --> 01:49:42,020
notify log learn, time it, your SLA is minutes not days.

2711
01:49:42,020 --> 01:49:45,540
Measure two numbers ruthlessly, time to adjudication and time paused,

2712
01:49:45,540 --> 01:49:47,860
then update controls based on what you learned.

2713
01:49:47,860 --> 01:49:51,540
Strictor thresholds, better reduction, narrower plug-and-scopes,

2714
01:49:51,540 --> 01:49:53,060
tighter device conditions.

2715
01:49:53,060 --> 01:49:56,580
If you're a Cairo, protect the SLA and block exception creep,

2716
01:49:56,580 --> 01:49:58,500
your job is to keep the lane clear.

2717
01:49:58,500 --> 01:50:02,180
If you lead data, prove the fix with new evidence attached to the register.

2718
01:50:02,180 --> 01:50:05,060
If you own the business, carry the communications and show the

2719
01:50:05,060 --> 01:50:07,140
degraded mode was planned, not improvised.

2720
01:50:07,140 --> 01:50:09,380
Publisher monthly review pack, it's not glossy,

2721
01:50:09,380 --> 01:50:12,660
it's terse and auditable, inventory count by tier,

2722
01:50:12,660 --> 01:50:15,860
new approvals with conditions, escalations, triggered,

2723
01:50:15,860 --> 01:50:18,660
time to adjudication, time paused,

2724
01:50:18,660 --> 01:50:22,580
exceptions opened and closed, exposure reduction by label coverage

2725
01:50:22,580 --> 01:50:24,420
and drift reviews completed on schedule.

2726
01:50:24,420 --> 01:50:27,380
Include changes to controls in the rationale,

2727
01:50:27,380 --> 01:50:30,900
append a one page letter that states the single lesson learned this month

2728
01:50:30,900 --> 01:50:32,900
and the single control change you enacted.

2729
01:50:32,900 --> 01:50:35,940
If you run IT, people will expect answers from you,

2730
01:50:35,940 --> 01:50:37,700
instrument truth and show it.

2731
01:50:37,700 --> 01:50:40,580
If you lead data, attach model card updates and disparity checks

2732
01:50:40,580 --> 01:50:43,540
for high risk lanes, so the board doesn't need to ask twice.

2733
01:50:43,540 --> 01:50:45,380
Practice degraded modes on purpose.

2734
01:50:45,380 --> 01:50:48,980
Schedule one planned degradation per quarter in a moderate risk system.

2735
01:50:48,980 --> 01:50:51,540
Prove your rollback works, your coms templates hold

2736
01:50:51,540 --> 01:50:54,580
and your customers don't learn about your governance the hard way.

2737
01:50:54,580 --> 01:50:56,820
If you're a Cairo, this is where you must step in.

2738
01:50:56,820 --> 01:50:59,700
Normalize justified pauses and rehearse downgrades

2739
01:50:59,700 --> 01:51:02,020
and reward the teams that executed them cleanly.

2740
01:51:02,020 --> 01:51:06,020
If you own the business, model the behavior by fronting those communications

2741
01:51:06,020 --> 01:51:09,620
and refusing to optimize away the drill, close the loop each quarter,

2742
01:51:09,620 --> 01:51:12,260
update the risk taxonomy of incidents cluster,

2743
01:51:12,260 --> 01:51:15,220
adjust thresholds, retire artifacts that no one reads,

2744
01:51:15,220 --> 01:51:17,460
at the one you needed during the tabletop,

2745
01:51:17,460 --> 01:51:20,100
and refresh incentives, pay for evidence, readiness,

2746
01:51:20,100 --> 01:51:23,540
and SLA reliability, not for volume, drift is relentless.

2747
01:51:23,540 --> 01:51:25,380
The loop is how you keep intent intact

2748
01:51:25,380 --> 01:51:27,300
when co-pilot surfaces convenience,

2749
01:51:27,300 --> 01:51:30,020
shadow parts promise speed and revenue applies pressure.

2750
01:51:31,060 --> 01:51:33,700
The AI use case inventory structure that scales.

2751
01:51:33,700 --> 01:51:34,740
This is the backbone.

2752
01:51:34,740 --> 01:51:37,620
One inventory visible to everyone who makes decisions.

2753
01:51:37,620 --> 01:51:39,540
Each row is a commitment, not a rumor.

2754
01:51:39,540 --> 01:51:41,700
Start with fields that force ownership.

2755
01:51:41,700 --> 01:51:43,220
Name the use case plainly.

2756
01:51:43,220 --> 01:51:45,700
State the business outcome in one sentence.

2757
01:51:45,700 --> 01:51:47,700
What value it creates and for whom.

2758
01:51:47,700 --> 01:51:50,580
Assign an accountable owner by name, not a team.

2759
01:51:50,580 --> 01:51:54,020
Capture users and populations affected so scale is explicit.

2760
01:51:54,020 --> 01:51:57,700
Record autonomy level, assist, recommend, decide.

2761
01:51:57,700 --> 01:51:59,780
So oversight intensity is obvious.

2762
01:51:59,780 --> 01:52:02,820
If you're a kaiho, your decision here is to make visibility

2763
01:52:02,820 --> 01:52:04,020
non-negotiable.

2764
01:52:04,020 --> 01:52:06,420
No owner, no entry, no runtime.

2765
01:52:06,420 --> 01:52:08,340
Data fields come next.

2766
01:52:08,340 --> 01:52:10,980
List data sources with links, not abbreviations,

2767
01:52:10,980 --> 01:52:13,380
include sensitivity labels and confirm inheritance,

2768
01:52:13,380 --> 01:52:16,260
attach lineage diagrams or a pointer to where they live,

2769
01:52:16,260 --> 01:52:18,100
evidence, not aspiration.

2770
01:52:18,100 --> 01:52:21,140
Record consent provenance if personal data is in scope.

2771
01:52:21,140 --> 01:52:23,220
If you lead data, your responsibility is to make

2772
01:52:23,220 --> 01:52:25,380
these proofs routine in minutes, not meetings.

2773
01:52:25,380 --> 01:52:28,100
Controls must be in the row, not in a policy PDF.

2774
01:52:28,740 --> 01:52:30,260
Note identity bindings,

2775
01:52:30,260 --> 01:52:33,460
entra groups, device conditions, network locations,

2776
01:52:33,460 --> 01:52:36,660
add DLP policies in force for prompts, outputs,

2777
01:52:36,660 --> 01:52:39,460
and grounding data include plug-in and connector scopes

2778
01:52:39,460 --> 01:52:40,580
with aspirations.

2779
01:52:40,580 --> 01:52:43,060
Record content safety classifiers and any gating.

2780
01:52:43,060 --> 01:52:45,380
If you run IT, people will expect answers from you,

2781
01:52:45,380 --> 01:52:47,140
translate approvals into entitlements

2782
01:52:47,140 --> 01:52:49,140
that can be enforced and reversed quickly.

2783
01:52:49,140 --> 01:52:51,220
Status and lifecycle make drift visible.

2784
01:52:51,220 --> 01:52:54,340
Tag pilot, limited release, GA or retired with dates,

2785
01:52:54,340 --> 01:52:56,580
set the next review date tied to risk tier.

2786
01:52:56,580 --> 01:52:58,260
Declare degraded modes upfront.

2787
01:52:58,260 --> 01:53:00,020
What happens when you pause, who sees less

2788
01:53:00,020 --> 01:53:01,060
and how you roll back?

2789
01:53:01,060 --> 01:53:04,100
If you own the business, accept that you carry the consequence,

2790
01:53:04,100 --> 01:53:06,180
define these modes while calm.

2791
01:53:06,180 --> 01:53:08,180
Risk and measurement are not optional.

2792
01:53:08,180 --> 01:53:11,940
Assign the tier, minimal, moderate, high systemic,

2793
01:53:11,940 --> 01:53:13,940
using the taxonomy you approved.

2794
01:53:13,940 --> 01:53:16,100
Attach red team nodes and disparity metrics

2795
01:53:16,100 --> 01:53:17,460
where tiers demand them.

2796
01:53:17,460 --> 01:53:19,540
List success metrics and leading indicators,

2797
01:53:19,540 --> 01:53:21,460
including thresholds that force action.

2798
01:53:21,460 --> 01:53:24,500
If you're a kaiho, this is where you must step in.

2799
01:53:24,500 --> 01:53:27,380
Insist on measurable triggers, not vibes.

2800
01:53:27,380 --> 01:53:29,140
Flows make the blast radius clear.

2801
01:53:29,140 --> 01:53:31,780
Where data comes from, where it goes and who sees outputs.

2802
01:53:31,780 --> 01:53:34,420
Internal teams, external customers, downstream systems

2803
01:53:34,420 --> 01:53:36,420
include handoffs to email, CRM,

2804
01:53:36,420 --> 01:53:38,740
or data lakes that might amplify exposure.

2805
01:53:38,740 --> 01:53:41,380
If you lead data, map common exfill parts,

2806
01:53:41,380 --> 01:53:43,620
CSV exports, unmanaged notebooks

2807
01:53:43,620 --> 01:53:45,700
and tie them to DLP controls in the row.

2808
01:53:45,700 --> 01:53:48,820
Evidence is the difference between claims and controls.

2809
01:53:48,820 --> 01:53:51,220
Link a model card, even if skeletal,

2810
01:53:51,220 --> 01:53:54,020
the last drift check and monitoring dashboards.

2811
01:53:54,020 --> 01:53:56,660
Point to log locations for prompts, outputs,

2812
01:53:56,660 --> 01:53:57,700
and actions.

2813
01:53:57,700 --> 01:54:00,340
Keep a context packet template ready for incidents.

2814
01:54:00,340 --> 01:54:02,900
Prompt output features lineage last changed.

2815
01:54:02,900 --> 01:54:05,860
If you run IT, make sure logs resolve to identity,

2816
01:54:05,860 --> 01:54:07,300
not IP addresses.

2817
01:54:07,300 --> 01:54:09,140
Governance needs a place in every entry.

2818
01:54:09,140 --> 01:54:10,740
Record the most recent quorum decision

2819
01:54:10,740 --> 01:54:12,500
with conditions and aspirations.

2820
01:54:12,500 --> 01:54:15,060
Note residual risk acceptance with the owner's name.

2821
01:54:15,060 --> 01:54:16,500
List exceptions with end dates.

2822
01:54:16,500 --> 01:54:18,900
If you're a kaiho, protect this field from temporary

2823
01:54:18,900 --> 01:54:20,180
becoming permanent.

2824
01:54:20,180 --> 01:54:21,460
Make it searchable and dull.

2825
01:54:21,460 --> 01:54:23,860
Filters by owner, tier status, next review.

2826
01:54:23,860 --> 01:54:25,220
Flags for missing artifacts,

2827
01:54:25,220 --> 01:54:27,460
aging indicators for reviews past you.

2828
01:54:27,460 --> 01:54:29,540
Summaries by domain for board reporting.

2829
01:54:29,540 --> 01:54:31,220
The purpose is not beauty.

2830
01:54:31,220 --> 01:54:32,420
It's stopping power.

2831
01:54:32,420 --> 01:54:34,420
Common failure patterns belong here too.

2832
01:54:34,420 --> 01:54:38,180
Co-pilot exposure shows up as unlabeled exports in shared libraries.

2833
01:54:38,180 --> 01:54:40,260
Your countermeasure is label inheritance

2834
01:54:40,260 --> 01:54:42,500
and device gating recorded in the row.

2835
01:54:42,500 --> 01:54:44,820
Shadow AI appears as personal tenant agents.

2836
01:54:44,820 --> 01:54:46,580
Your fix is a sanctioned alternative

2837
01:54:46,580 --> 01:54:48,980
with scopes and expiration visible in the entry.

2838
01:54:48,980 --> 01:54:52,340
Governance theater appears as policy links without entitlements.

2839
01:54:52,340 --> 01:54:53,940
Replace them with group names,

2840
01:54:53,940 --> 01:54:56,180
device rules and DLP policy IDs.

2841
01:54:56,180 --> 01:54:59,380
If you're a kaiho, your decision is to make this the single source of truth

2842
01:54:59,380 --> 01:55:02,100
and to close doors that bypass it if you run IT

2843
01:55:02,100 --> 01:55:03,620
bind runtime to the register.

2844
01:55:03,620 --> 01:55:05,300
No entry, no invocation.

2845
01:55:05,300 --> 01:55:08,660
If you lead data, keep lineage and consent proofs fresh.

2846
01:55:08,660 --> 01:55:10,900
If you own the business, accept residual risk

2847
01:55:10,900 --> 01:55:13,300
in writing here, not in hallway conversations.

2848
01:55:13,300 --> 01:55:15,540
This inventory is your control surface in human form.

2849
01:55:15,540 --> 01:55:18,820
The escalation workflow, minimal deterministic.

2850
01:55:18,820 --> 01:55:20,180
You are not building a help desk.

2851
01:55:20,180 --> 01:55:21,860
You are building a circuit breaker.

2852
01:55:21,860 --> 01:55:24,580
Escalation is the narrow lane that converts uncertainty

2853
01:55:24,580 --> 01:55:26,500
into a decision under time pressure.

2854
01:55:26,500 --> 01:55:28,820
If it feels complicated, it will fail when it matters.

2855
01:55:28,820 --> 01:55:29,620
Keep it minimal.

2856
01:55:29,620 --> 01:55:31,140
Make it deterministic.

2857
01:55:31,140 --> 01:55:33,460
Start with triggers that are written down and tested.

2858
01:55:33,460 --> 01:55:36,420
Confidence dips beyond bands, safety classifier hits,

2859
01:55:36,420 --> 01:55:38,260
a sensitive label in an output,

2860
01:55:38,260 --> 01:55:40,100
a sudden spike in negative sentiment,

2861
01:55:40,100 --> 01:55:42,100
a drift signal crossing a threshold,

2862
01:55:42,100 --> 01:55:44,500
a user-harm report with a reproducible prompt.

2863
01:55:44,500 --> 01:55:47,460
Triggers live next to the use case entry in the register,

2864
01:55:47,460 --> 01:55:48,340
triggers fire.

2865
01:55:48,340 --> 01:55:49,460
No debate mid-incident.

2866
01:55:49,460 --> 01:55:51,460
Debate happened when you set the threshold.

2867
01:55:51,460 --> 01:55:53,380
When a trigger fires, you assemble one thing,

2868
01:55:53,380 --> 01:55:54,580
the context packet.

2869
01:55:54,580 --> 01:55:57,220
Prompt, output, salient features, data lineage,

2870
01:55:57,220 --> 01:55:59,060
last change, environment and identity.

2871
01:55:59,060 --> 01:56:00,020
Link to logs.

2872
01:56:00,020 --> 01:56:01,540
No recollection, no reenactment,

2873
01:56:01,540 --> 01:56:03,300
no screenshots and chat threads.

2874
01:56:03,300 --> 01:56:05,220
The context packet travels with the case,

2875
01:56:05,220 --> 01:56:08,100
attaches to the register and becomes evidence after the fact.

2876
01:56:08,100 --> 01:56:09,460
Then the quorum convenes.

2877
01:56:09,460 --> 01:56:11,620
Small, accountable, named in advance.

2878
01:56:11,620 --> 01:56:14,660
Stuart, business owner, security, IT, data,

2879
01:56:14,660 --> 01:56:17,540
and legal or executive for tie-breakers in high-risk lanes.

2880
01:56:17,540 --> 01:56:20,500
No observers, no alternates, who don't know they are alternates.

2881
01:56:20,500 --> 01:56:22,820
The quorum has an SLA measured in minutes.

2882
01:56:22,820 --> 01:56:24,580
The outcome is one of five verbs,

2883
01:56:24,580 --> 01:56:28,820
pause, degrade, gate, retrain or proceed with notify.

2884
01:56:28,820 --> 01:56:32,180
Each verb has an exit criterion written next to it.

2885
01:56:32,180 --> 01:56:34,980
What must be true to resume or return to full fidelity?

2886
01:56:34,980 --> 01:56:37,940
Decisions must change reality in the control plane.

2887
01:56:37,940 --> 01:56:39,700
Pause is not a message.

2888
01:56:39,700 --> 01:56:41,460
It is an action bound to entra-groups,

2889
01:56:41,460 --> 01:56:43,700
device conditions or service principles.

2890
01:56:43,700 --> 01:56:45,620
Degrade routes to a known restricted mode

2891
01:56:45,620 --> 01:56:47,140
that was defined in the register.

2892
01:56:47,140 --> 01:56:50,100
Gate introduces human review or additional checks.

2893
01:56:50,100 --> 01:56:52,980
Retrain opens a ticket with evidence and a clock.

2894
01:56:52,980 --> 01:56:55,540
Proceed with notify attaches the decision and rationale

2895
01:56:55,540 --> 01:56:57,380
to the register and triggers comms.

2896
01:56:57,380 --> 01:56:59,620
If your decisions cannot be executed in minutes,

2897
01:56:59,620 --> 01:57:02,580
you have a meeting ritual, not an escalation workflow.

2898
01:57:02,580 --> 01:57:03,700
Timing is non-negotiable.

2899
01:57:03,700 --> 01:57:06,900
The SLA starts a trigger detection not at quorum start.

2900
01:57:06,900 --> 01:57:09,380
You measure time to adjudication and time paused.

2901
01:57:09,380 --> 01:57:10,660
You don't average them.

2902
01:57:10,660 --> 01:57:12,500
You show distributions and outliers.

2903
01:57:12,500 --> 01:57:13,300
You don't bury misses.

2904
01:57:13,300 --> 01:57:14,580
You learn and tighten.

2905
01:57:14,580 --> 01:57:18,260
Every minute is an opportunity for compounding harm or compounding trust.

2906
01:57:18,260 --> 01:57:21,140
Documentation is the difference between process and theater.

2907
01:57:21,140 --> 01:57:23,220
Each escalation produces a decision record

2908
01:57:23,220 --> 01:57:25,700
that includes the trigger, the context packet,

2909
01:57:25,700 --> 01:57:28,340
the quorum members present, the verb chosen,

2910
01:57:28,340 --> 01:57:31,300
the scope, the rationale, the exit criteria,

2911
01:57:31,300 --> 01:57:33,060
and the time-stamped actions.

2912
01:57:33,060 --> 01:57:34,820
It attaches to the inventory rowing.

2913
01:57:34,820 --> 01:57:35,780
It is auditable.

2914
01:57:35,780 --> 01:57:36,660
It is teachable.

2915
01:57:36,660 --> 01:57:38,260
It is searchable.

2916
01:57:38,260 --> 01:57:40,660
If you're a car, this is where you must step in,

2917
01:57:40,660 --> 01:57:42,420
mandate the SLA and protect it from drift.

2918
01:57:42,420 --> 01:57:44,900
The moment you allow just one long adjudication,

2919
01:57:44,900 --> 01:57:46,260
you've set a new precedent.

2920
01:57:46,260 --> 01:57:48,580
Name the verbs, define the exit criteria,

2921
01:57:48,580 --> 01:57:51,140
and require that every decision resolves in the control plane

2922
01:57:51,140 --> 01:57:52,340
within the time window.

2923
01:57:52,340 --> 01:57:53,940
Don't accept emails as enforcement.

2924
01:57:53,940 --> 01:57:57,060
If you run IT, make pause a control plane action,

2925
01:57:57,060 --> 01:58:00,580
bind approval gates to entra groups and device posture,

2926
01:58:00,580 --> 01:58:02,820
pre-built degraded modes, instrument logging,

2927
01:58:02,820 --> 01:58:05,300
so actions resolve to identity, not systems.

2928
01:58:05,300 --> 01:58:07,300
Your job is to eliminate manual heroics.

2929
01:58:07,300 --> 01:58:09,460
You are measured by how safely a steward can pause

2930
01:58:09,460 --> 01:58:11,620
and resume without paging a wizard.

2931
01:58:11,620 --> 01:58:15,140
If you leave data, keep lineage and the context packet fresh.

2932
01:58:15,140 --> 01:58:17,620
That means your proof, the path from input to output

2933
01:58:17,620 --> 01:58:18,660
is available in minutes.

2934
01:58:18,660 --> 01:58:20,820
The last change log is factual, not remembered.

2935
01:58:20,820 --> 01:58:23,540
The disparity metrics are attached where T has demand them.

2936
01:58:23,540 --> 01:58:25,140
When a trigger fires, you bring facts

2937
01:58:25,140 --> 01:58:27,780
that shorten adjudication, not opinions that prolong it.

2938
01:58:27,780 --> 01:58:30,260
If you own the business, you carry the degraded mode

2939
01:58:30,260 --> 01:58:31,220
and the communications.

2940
01:58:31,220 --> 01:58:32,980
You accept residual risk in writing

2941
01:58:32,980 --> 01:58:34,820
and you front the message when you exercise

2942
01:58:34,820 --> 01:58:35,940
the kill switch or the gate.

2943
01:58:35,940 --> 01:58:37,620
You don't outsource the consequence.

2944
01:58:37,620 --> 01:58:40,660
Your users and customers hear clarity, not defensiveness.

2945
01:58:40,660 --> 01:58:42,820
Common failure patterns are predictable.

2946
01:58:42,820 --> 01:58:46,100
Triggers are vague, nothing fires until someone is angry.

2947
01:58:46,100 --> 01:58:48,180
Quarums are large, no one decides.

2948
01:58:48,180 --> 01:58:50,100
Pause is a ticket, it takes a day.

2949
01:58:50,100 --> 01:58:52,340
Decisions don't change access, they change slides.

2950
01:58:52,340 --> 01:58:54,980
Fix them now, precise triggers, small quarums,

2951
01:58:54,980 --> 01:58:57,300
verbs bound to controls and documentation that teaches.

2952
01:58:57,300 --> 01:58:59,300
Minimal and deterministic is not cold.

2953
01:58:59,300 --> 01:59:00,820
It is humane under pressure.

2954
01:59:00,820 --> 01:59:02,660
It respects users, staff and customers

2955
01:59:02,660 --> 01:59:04,500
by ending ambiguity quickly.

2956
01:59:04,500 --> 01:59:06,260
It buys you the right to keep building.