Teams call queues
Concept
Call queues in Microsoft Teams route incoming callers to groups of people in an organization who can help with a particular issue or question, sharing the incoming call volume.
| Type | Concept |
|---|---|
| Documentation | learn.microsoft.com/en-us/microsoftteams/aa-cq-setup-call-queue |
Articles about Teams call queues (2)
- Посібник із пристроїв Teams Phone
· Mirko Peters
Дізнайтеся про пристрої Teams Phone: налаштування, ліцензування, архітектура, безпека, управління та практичне застосування. - Teams Phone Devices Guide
· Mirko Peters
Learn Teams Phone devices with practical guidance on setup, licensing, architecture, security, governance, and real-world use.
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Sources
- Documentation: learn.microsoft.com/en-us/microsoftteams/aa-cq-setup-call-queue
- Feed for this topic (RSS): entity/teams-call-queues/feed.xml
- Articles on this topic: 2
Maintained by Mirko Peters (Microsoft MVP) · Last updated: