This episode explains why the EU’s VAT in the Digital Age (ViDA) initiative is not a compliance upgrade, but a fundamental shift in how VAT operates—from delayed, periodic reporting to continuous, transaction-level control. Traditional VAT models relied on time gaps between transactions and reporting to absorb errors, corrections, and ambiguity. ViDA removes that buffer by requiring structured e-invoices and near real-time digital reporting, forcing VAT correctness at the moment each transaction occurs.
The discussion reframes ViDA as a control plane imposed on enterprise systems. Instead of inspecting paperwork after the fact, tax authorities now evaluate the behavior of the systems that generate invoices, including tax determination logic, master data quality, integration reliability, and exception handling. Organizations that attempt to treat ViDA as a bolt-on e-invoicing project or a middleware connector risk building brittle solutions that fail under validation, rejection handling, and audit scrutiny.
Using Dynamics 365 Finance and the Power Platform as reference architecture, the episode outlines why VAT must become deterministic rather than probabilistic. Exceptions, once tolerated and resolved later, now generate immediate operational pressure. Master data becomes a regulated input, not an operational convenience. Invoicing, reporting, corrections, refunds, and platform-based deemed supplier rules all converge into a single transaction pipeline that must be provable end-to-end.
VAT in the Digital Age (ViDA) fundamentally changes how VAT works in the EU. This episode explains why ViDA is not an incremental compliance initiative, but a control plane shift that forces enterprises to produce correct, auditable VAT outcomes at transaction speed. We break down what this means for ERP systems, e-invoicing, digital reporting, platform business models, and Microsoft-centric architectures using Dynamics 365 Finance and Power Platform.
What Changed With VAT in the Digital Age (ViDA)
-
VAT moves from periodic reporting to near real-time transaction controls
-
Structured e-invoices replace loosely governed documents
-
Reporting happens per transaction, not as aggregated summaries
-
Authorities inspect system behavior, not just submitted files
ViDA compresses the gap between transaction and inspection, removing the traditional error buffer enterprises relied on.
Why ViDA Is Not a Compliance Project
-
Compliance assumes work stays in tax and finance with IT support later
-
ViDA requires VAT correctness by design, not cleanup after posting
-
ERP, billing, commerce, and platforms become part of the VAT control surface
-
Treating ViDA as a bolt-on e-invoicing connector leads to brittle failures
ViDA enforces architectural determinism. Systems must produce compliant transactions automatically or generate visible exceptions immediately.
The Control Plane Shift Explained
-
Transaction systems become the data plane
-
ViDA introduces a control plane that enforces semantics, timing, and reconciliation
-
Every invoice becomes a regulated data packet with deadlines and acknowledgements
-
Probabilistic VAT models collapse under real-time validation
What used to be “usually right” becomes operationally unacceptable.
Why E-Invoicing Alone Fails
-
E-invoicing is not a file format change
-
Invoice correctness depends on tax determination, master data, sequencing, and lifecycle
-
Validation failures expose weaknesses across ERP, integrations, and data governance
-
Middleware cannot manufacture missing or incorrect business truth
E-invoicing reveals problems; it does not fix them.
Dynamics 365 Finance Under ViDA
-
Becomes the source of regulated events, not just accounting truth
-
Tax determination must be final at posting time
-
Sloppy posting followed by clean reporting no longer works
-
Invoice numbering, credit notes, and corrections become regulated behavior
If finance posting relies on later review, the real system of record becomes human inboxes—not the ERP.
The Role of Power Platform
-
Power Automate becomes the exception and remediation engine
-
Exceptions must follow governed lifecycles: triage, fix, resubmit, evidence capture
-
Power BI becomes the daily compliance health monitor, not a management dashboard
-
Visibility focuses on drift, not just volume
Automation is mandatory because humans cannot resolve high-volume exceptions at transaction speed.
The Three ViDA Pillars Behave as One System
-
Digital Reporting and E-Invoicing
Transaction-level reporting with structured semantics and deadlines -
Platform Deemed Supplier Rules
Platforms become VAT counterparties when sellers lack VAT obligations -
Single VAT Registration (OSS Expansion)
Fewer registrations, but stricter evidence and centralized truth
All pillars share the same invariant: calculate correctly, report correctly, reconcile correctly, and prove it later.
Platforms as Tax Counterparties
-
Platforms must decide VAT liability at transaction time
-
Seller status, VAT IDs, and location evidence become runtime inputs
-
Refunds, chargebacks, and cancellations become regulated tax events
-
Pricing, contracts, payouts, and reversals must align with tax decisions
Under ViDA, platforms cannot hide behind intermediated models when liability shifts to them.
Exceptions Are Not Edge Cases
-
Exceptions are structural under transaction-level controls
-
Missing VAT IDs, invalid data, timing failures, and mismatches are inevitable
-
The real question is whether exception handling is engineered or accidental
-
Ungoverned exceptions create permanent operational debt
A deterministic exception lifecycle is a prerequisite for scale.
The Timeline Reality
-
ViDA is phased, with milestones through 2028, 2030, and beyond
-
Member states can move earlier than headline dates
-
Systems must survive years of mixed regimes and partial adoption
-
The real work is building the pipeline, not hitting a single date
Treat the timeline as an engineering runway, not a compliance calendar.
Key Takeaways
-
ViDA rewards architecture and punishes patchwork
-
VAT becomes a transaction-speed systems problem
-
Master data is a tax control surface
-
Explainability, traceability, and evidence matter more than tooling
-
Continuous engineering beats last-minute compliance programs
Final Thought
Under VAT in the Digital Age, delay is replaced by observability.
If your systems cannot explain every transaction as it happens, the authority will—faster than you expect.
1
00:00:00,000 --> 00:00:05,120
Most organizations still treat VAT like a monthly paperwork ritual, but you're not running paper anymore.
2
00:00:05,120 --> 00:00:09,360
You're running API as marketplaces, automated billing and instant settlement,
3
00:00:09,360 --> 00:00:13,280
and you're trying to bolt a paper-era tax control system onto that.
4
00:00:13,280 --> 00:00:16,880
VITA is the EU admitting the obvious VAT has to operate at transaction speed.
5
00:00:16,880 --> 00:00:21,920
In this video, you'll learn what actually changed, why we'll buy an e-invossing connector later fails,
6
00:00:21,920 --> 00:00:26,160
and how this lands in Dynamics 365 Finance and Power Platform Architecture.
7
00:00:26,160 --> 00:00:28,800
There's one program, Killer Mistake coming up.
8
00:00:28,800 --> 00:00:31,360
Don't make it. The foundational misunderstanding.
9
00:00:31,360 --> 00:00:34,800
VITA is not compliance. It's a control plane shift.
10
00:00:34,800 --> 00:00:38,320
The foundational misunderstanding is that VITA is a compliance project.
11
00:00:38,320 --> 00:00:43,920
It is not. Compliance is what people say when they want the work to stay in tax and finance
12
00:00:43,920 --> 00:00:48,400
with IT supporting later. VITA doesn't support that fantasy because it moves VAT
13
00:00:48,400 --> 00:00:51,040
from periodic reporting to continuous transaction controls.
14
00:00:51,040 --> 00:00:54,080
That distinction matters because your architecture either produces
15
00:00:54,080 --> 00:00:57,920
compliant transactions by design or it produces exceptions at scale.
16
00:00:57,920 --> 00:01:02,000
Historically, VAT ran on delay. You issued invoices when you got around to it.
17
00:01:02,000 --> 00:01:06,480
You reported in returns on a monthly or quarterly rhythm and you fixed the mess at month end.
18
00:01:06,480 --> 00:01:07,840
That delay wasn't a convenience.
19
00:01:07,840 --> 00:01:10,400
There was a fraud surface area and an error buffer.
20
00:01:10,400 --> 00:01:13,520
The longer the gap between the transaction and the authority seeing it,
21
00:01:13,520 --> 00:01:17,120
the more room there is for missing invoices, mismatched listings,
22
00:01:17,120 --> 00:01:21,040
and creative interpretations that only get challenged months later.
23
00:01:21,040 --> 00:01:23,680
VITA compresses that gap.
24
00:01:23,680 --> 00:01:28,720
For intra-EU B2B supplies, the direction in the research is simple, structured E invoices,
25
00:01:28,720 --> 00:01:33,120
issued within 10 days with digital reporting that happens near real time.
26
00:01:33,120 --> 00:01:36,320
And the purchaser side also reports with a few extra days.
27
00:01:36,320 --> 00:01:38,240
That's not an upgrade to the VAT return.
28
00:01:38,240 --> 00:01:42,720
That's a new operating model where every invoice becomes an event that must be correct when it happens.
29
00:01:42,720 --> 00:01:44,320
Now here's where most programs fail.
30
00:01:44,320 --> 00:01:47,520
They treat E invoicing like a document format change.
31
00:01:47,520 --> 00:01:50,800
They think this is, we used to email PDFs now we send XML.
32
00:01:50,800 --> 00:01:55,760
So they go shopping for a connector or a middleware plug-in and they push the problem to the edge of the ERP.
33
00:01:55,760 --> 00:01:59,680
That is how you build a brittle point solution that collapses the first time
34
00:01:59,680 --> 00:02:01,600
a validation rule rejects an invoice.
35
00:02:01,600 --> 00:02:03,280
Because E invoicing isn't the hard part.
36
00:02:03,280 --> 00:02:07,200
The hard part is that invoicing sits at the junction of ERP posting,
37
00:02:07,200 --> 00:02:12,480
tax determination, customer master data, product classification, credit note discipline,
38
00:02:12,480 --> 00:02:14,880
payment terms, and audit retention.
39
00:02:14,880 --> 00:02:16,560
VDA doesn't just inspect the invoice.
40
00:02:16,560 --> 00:02:18,880
It inspects the system behavior that produced it.
41
00:02:18,880 --> 00:02:24,160
In architectural terms, VDA behaves like a control plane, a layer that enforces constraints on the data plane.
42
00:02:24,160 --> 00:02:29,440
Your transaction systems, Dynamics 365 Finance, your e-commerce stack, your procurement platform
43
00:02:29,440 --> 00:02:30,400
are the data plane.
44
00:02:30,400 --> 00:02:33,840
They create economic events, supply, invoice, payment, correction.
45
00:02:33,840 --> 00:02:39,200
VIDA introduces a control plane that requires those events to be expressed in a standardized semantic model,
46
00:02:39,200 --> 00:02:41,760
transmitted in constrained time windows,
47
00:02:41,760 --> 00:02:44,160
and reconcilable across parties.
48
00:02:44,160 --> 00:02:46,160
The control plane doesn't care about your org chart.
49
00:02:46,160 --> 00:02:50,880
It cares about determinism, most organizations run VAT as a probabilistic model.
50
00:02:50,880 --> 00:02:53,360
It's usually right and will fix the outliers later.
51
00:02:53,360 --> 00:02:58,160
That works when the authority only sees aggregated totals weeks or months after the fact.
52
00:02:58,160 --> 00:03:00,960
VIDA pushes you toward a deterministic model.
53
00:03:00,960 --> 00:03:05,440
Each transaction must be right enough to survive validation, matching, and audit
54
00:03:05,440 --> 00:03:08,240
without manual cleanup as a dependency.
55
00:03:08,240 --> 00:03:13,440
And the thing most people miss is what creates probabilistic VAT at scale exceptions.
56
00:03:14,160 --> 00:03:17,280
Every exception you tolerate becomes an entropy generator.
57
00:03:17,280 --> 00:03:20,000
We'll allow missing VAT IDs and fix later.
58
00:03:20,000 --> 00:03:21,840
We'll allow free-text tax codes.
59
00:03:21,840 --> 00:03:23,840
We'll let credit notes reference whatever.
60
00:03:23,840 --> 00:03:25,680
Each one feels operationally flexible.
61
00:03:25,680 --> 00:03:29,360
Collectively, they turn your compliance posture into conditional chaos.
62
00:03:29,360 --> 00:03:33,920
Under VIDA's timelines that chaos doesn't just exist, it becomes visible immediately.
63
00:03:33,920 --> 00:03:37,600
So what does control plane shift mean for Microsoft ecosystem architecture?
64
00:03:37,600 --> 00:03:41,040
It means Dynamics 365 Finance is no longer just your accounting truth.
65
00:03:41,040 --> 00:03:43,040
It becomes the source of regulated events.
66
00:03:43,040 --> 00:03:47,360
The posting and tax determination outcome must be final grade because there's no comfortable buffer
67
00:03:47,360 --> 00:03:48,640
between posting and reporting.
68
00:03:48,640 --> 00:03:50,800
You can't post sloppy and export clean later.
69
00:03:50,800 --> 00:03:52,960
The system did what you configured it to do.
70
00:03:52,960 --> 00:03:54,240
And the authority will see it.
71
00:03:54,240 --> 00:03:57,600
It means power platform stops being nice to have automation.
72
00:03:57,600 --> 00:04:00,800
Power automate becomes the rooting fabric for exceptions and corrections
73
00:04:00,800 --> 00:04:05,840
because humans will still resolve issues, but they must resolve them inside a governed life cycle.
74
00:04:05,840 --> 00:04:08,880
Triage, remediate, resubmit, and preserve evidence.
75
00:04:08,880 --> 00:04:13,600
And Power BI becomes the visibility layer that tells you daily whether you are drifting into
76
00:04:13,600 --> 00:04:15,920
non-compliance through exception accumulation.
77
00:04:15,920 --> 00:04:20,160
And it means integration design is no longer about getting data from A to B.
78
00:04:20,160 --> 00:04:23,520
It becomes about chain of custody, generating an immutable payload,
79
00:04:23,520 --> 00:04:27,520
capturing acknowledgments, and making the reconciliation provable later.
80
00:04:27,520 --> 00:04:32,160
The open loop mistake, the one that kills programs, is treating VIDA as a bolt-on
81
00:04:32,160 --> 00:04:38,000
and discovering late that your ERP data model can't actually produce what the E-invoice standard requires.
82
00:04:38,000 --> 00:04:42,080
Or worse, it can, but only if someone fixes it in Excel before submission.
83
00:04:42,080 --> 00:04:44,640
That is not a process that is a future audit finding.
84
00:04:44,640 --> 00:04:46,080
This is the uncomfortable truth.
85
00:04:46,080 --> 00:04:48,640
VIDA rewards architecture and punishes patchwork.
86
00:04:48,640 --> 00:04:52,320
Once you accept it's a control plane shift, the rest become straightforward,
87
00:04:52,320 --> 00:04:54,000
not easy, straightforward.
88
00:04:54,000 --> 00:04:57,840
And that's why the next thing to understand is how the three pillars behave like one system,
89
00:04:57,840 --> 00:04:59,040
not three work streams.
90
00:04:59,040 --> 00:05:03,600
VIDA is three pillars as one system, not three work streams.
91
00:05:03,600 --> 00:05:07,120
Most organizations read VIDA as three separate work streams.
92
00:05:07,120 --> 00:05:12,000
Digital reporting and E-invoicing, platform rules, and single VAT registration.
93
00:05:12,000 --> 00:05:14,080
That framing is comforting.
94
00:05:14,080 --> 00:05:15,280
It's also wrong.
95
00:05:15,280 --> 00:05:20,400
Architecturally, those pillars behave like one system, because they all touch the same invariant.
96
00:05:20,400 --> 00:05:25,280
You must be able to calculate VAT correctly, express the transaction in a standardized way,
97
00:05:25,280 --> 00:05:30,320
transmit it inside the deadline, and prove later that what you reported matches what you settled,
98
00:05:30,320 --> 00:05:32,400
different obligations, same pipeline.
99
00:05:34,240 --> 00:05:40,880
Pillar 1 is the obvious one, structured, E-invoicing, and near real-time digital reporting for intra-EU B2B.
100
00:05:40,880 --> 00:05:44,640
With the supplier issuing within 10 days and the buyer reporting shortly after.
101
00:05:44,640 --> 00:05:47,120
That's the part everyone notices because it's loud.
102
00:05:47,120 --> 00:05:51,680
It forces invoice semantics, formatting discipline, timestamps, and acknowledgments.
103
00:05:51,680 --> 00:05:56,400
But Pillar 1 alone doesn't close the loop, because reporting isn't the same thing as settling.
104
00:05:56,400 --> 00:05:58,240
And settling isn't the same thing as filing.
105
00:05:58,240 --> 00:06:00,240
And filing isn't the same thing as proving.
106
00:06:00,240 --> 00:06:04,800
Under VITA, those gaps stop being operational trivia and start being inspectable behavior.
107
00:06:04,800 --> 00:06:09,600
Pillar 3, single VAT registration through OSS expansion and reverse charge expansion,
108
00:06:09,600 --> 00:06:12,000
looks like simplification and operationally it is.
109
00:06:12,000 --> 00:06:16,080
Fewer local registrations, fewer local returns, fewer local portals,
110
00:06:16,080 --> 00:06:17,760
but it also centralizes your truth.
111
00:06:17,760 --> 00:06:23,280
If you report output VAT through OSS, you still need transaction evidence that ties to what you declared.
112
00:06:23,280 --> 00:06:27,680
If reverse charge applies, the invoice treatment depends on customer status and establishment logic,
113
00:06:27,680 --> 00:06:31,680
and that must be correct at transaction time. So Pillar 3 changes where you file, it doesn't remove
114
00:06:31,680 --> 00:06:36,000
the requirement to be right. And Pillar 2, platform deems supplier for short term accommodation
115
00:06:36,000 --> 00:06:41,040
and passenger transport. Looks like a niche pillar until you run any platform like model internally.
116
00:06:41,040 --> 00:06:47,680
Marketplaces, intermediate services, we collect and remit on behalf of arrangements.
117
00:06:47,680 --> 00:06:52,560
VITA drags those commercial models into the VAT control surface by moving liability to the platform
118
00:06:52,560 --> 00:06:54,560
under conditions described in the research.
119
00:06:54,560 --> 00:06:59,360
If the underlying supplier isn't obliged to pay VAT or doesn't provide a VAT number,
120
00:06:59,360 --> 00:07:04,320
the platform becomes responsible for charging and remitting. That means the platform must also capture
121
00:07:04,320 --> 00:07:09,120
evidence and make decisions and keep those decisions linkable to the transaction record.
122
00:07:09,120 --> 00:07:14,240
Now connect the dots. A deemed supply still produces invoices. It still flows into digital reporting
123
00:07:14,240 --> 00:07:19,040
where applicable it still has to reconcile to payouts and refunds. So Pillar 2 feeds Pillar 1
124
00:07:19,040 --> 00:07:23,600
and Pillar 3 whether you like it or not. This is the system behavior VITA is pushing,
125
00:07:23,600 --> 00:07:29,520
calculate report, settle, file, proof. Every one of those verbs maps to a technical artifact
126
00:07:29,520 --> 00:07:34,800
in your stack. Calculate tax determination logic and master data quality inside dynamics,
127
00:07:34,800 --> 00:07:38,400
365 finance and whatever front and order systems you run.
128
00:07:38,400 --> 00:07:43,360
Report the regulated payload, EN-WENXD9331 semantics for the invoice data model
129
00:07:43,360 --> 00:07:48,640
and the digital reporting submission with identifiers and timestamps, settle, payment reality,
130
00:07:48,640 --> 00:07:55,920
PSP payouts, net fees, chargebacks, refunds. Because VAT exists in gross amounts but your bank sees net
131
00:07:55,920 --> 00:08:01,520
settlement, file. The VAT return world doesn't disappear overnight. OSS returns and remaining local
132
00:08:01,520 --> 00:08:06,480
filing still exist just with more upstream constraint. Prove evidence packs, payloads,
133
00:08:06,480 --> 00:08:11,840
acknowledgments, VAT ID checks, location proofs, FX source, correction trails, not as a documentation
134
00:08:11,840 --> 00:08:17,200
project, as a system output. Most failures happen because teams build only the report component.
135
00:08:17,200 --> 00:08:21,840
They ship an e-invoicing integration and call it done. But the first audit question under this model
136
00:08:21,840 --> 00:08:26,800
is predictable. Show that the invoice you reported matches the posted transaction and show that
137
00:08:26,800 --> 00:08:31,760
the VAT you reported matches what you collected and remitted. If you can't answer that with a query
138
00:08:31,760 --> 00:08:36,800
and an evidence bundle, you don't have compliance. You have hope. This is why the Microsoft positioning
139
00:08:36,800 --> 00:08:42,800
matters and it's not marketing. Dynamics 365 finance is the system of record, posting, tax outcome,
140
00:08:42,800 --> 00:08:47,600
invoice, life cycle, corrections, power platform is the system of orchestration and insight.
141
00:08:47,600 --> 00:08:52,400
Exception routing and resubmission flows in power automate and daily compliance health in power
142
00:08:52,400 --> 00:08:57,600
BI. Azure is the system of scale and resilience, message durability, storage immutability,
143
00:08:57,600 --> 00:09:02,080
integration patterns that survive outages. Capped implicit because the point isn't cloud purity,
144
00:09:02,080 --> 00:09:06,320
the point is chain of custody. Once you see the pillars as one system, the timeline stops
145
00:09:06,320 --> 00:09:12,240
feeling like we have until 203 because you don't implement this in 2029. You implement the pipeline,
146
00:09:12,240 --> 00:09:18,000
then you expand coverage and that brings us to the timeline reality. Faced law, continuous engineering.
147
00:09:18,000 --> 00:09:23,520
The timeline reality, faced law, continuous engineering. The next comfortable assumption is that
148
00:09:23,520 --> 00:09:28,400
VITA is a 203 problem. It is not the law lands in phases but your engineering doesn't because the
149
00:09:28,400 --> 00:09:33,440
hard part isn't flipping a switch in July 203. The hard part is building a transaction grade pipeline
150
00:09:33,440 --> 00:09:38,240
that survives five years of drift, partial adoption and country by country reality. Here's what
151
00:09:38,240 --> 00:09:43,200
the research actually gives you on timing in plain terms. First, the political process is effectively
152
00:09:43,200 --> 00:09:49,120
done. One of the research sources frames it as political agreement in autumn 2024. With adoption
153
00:09:49,120 --> 00:09:54,160
by the EU Council in March 2025 and in the webinar transcript, the speakers described the package
154
00:09:54,160 --> 00:09:59,920
as "entered into force" as of April 2025, with member states already able to introduce certain
155
00:09:59,920 --> 00:10:04,800
e-invoicing rules without the prior approval step. So even if your organization wants to treat this
156
00:10:04,800 --> 00:10:09,760
as a future project, member states are free to treat it as a present lever. Second, the package is
157
00:10:09,760 --> 00:10:15,120
phased. The webinar frames a multi-year path with a completion horizon out to 2035 and it calls out
158
00:10:15,120 --> 00:10:21,520
July 2028 as the first tranche for the single VAT registration pillar. Then July 203 shows up as the
159
00:10:21,520 --> 00:10:26,560
point where intra-EUE invoicing and digital reporting become mandatory. That's the headline date
160
00:10:26,560 --> 00:10:31,040
everyone repeats because it's clean. But you don't build clean systems against clean dates. You build
161
00:10:31,040 --> 00:10:35,440
against messy change windows and there's one detail from the webinar that matters architecturally in
162
00:10:35,440 --> 00:10:41,040
new systems versus old systems. The webinar describes new systems as domestic e-invoicing and reporting
163
00:10:41,040 --> 00:10:46,400
regimes introduced after 2024 that didn't rely on the older EU derogation pattern. Those new systems
164
00:10:46,400 --> 00:10:51,360
must harmonize by 203. The old systems, the legacy clearance style regimes that already had
165
00:10:51,360 --> 00:10:57,280
derogations have a longer harmonization window out to 2035. That distinction matters because it guarantees
166
00:10:57,280 --> 00:11:01,840
heterogeneity during your build window. From an architecture perspective that means you won't get one
167
00:11:01,840 --> 00:11:08,000
uniform reporting rail in 2027 or 2028 or even 203. You'll get a mix. Interoperability patterns in some
168
00:11:08,000 --> 00:11:12,960
places, clearance patterns in others, plus country-specific implementation choices that still meet the
169
00:11:12,960 --> 00:11:18,320
EU's direction but not your desire for simplicity. So what moves first inside enterprises, not the
170
00:11:18,320 --> 00:11:24,000
connectors? The data model. If your invoice data in Dynamics 365 finance can't deterministically produce
171
00:11:24,000 --> 00:11:29,200
the fields and codes that your e-invoicing and reporting rail expects every downstream component
172
00:11:29,200 --> 00:11:34,480
becomes an expensive bandage. And because Vida compresses timelines issue within 10 days report
173
00:11:34,480 --> 00:11:39,200
near real time, you don't have a month and remediation window to hide behind. The second thing that
174
00:11:39,200 --> 00:11:44,560
moves first is your integration pattern. Most teams start by asking which provider do we pick? That's
175
00:11:44,560 --> 00:11:49,680
procurement, not architecture. The architectural question is how do you emit an immutable transaction
176
00:11:49,680 --> 00:11:54,960
payload with stable identifiers and capture acknowledgments so you can prove what happened later?
177
00:11:54,960 --> 00:12:00,160
That means event thinking, invoice posted, payload generated submission attempted response
178
00:12:00,160 --> 00:12:04,080
received, correction linked. If you can't represent that lifecycle, you can't govern it.
179
00:12:04,080 --> 00:12:08,000
And if you can't govern it, you can't scale it. The third thing that moves first is the exception
180
00:12:08,000 --> 00:12:12,240
lifecycle. Because the reality of faced adoption is that you'll spend years living in partial
181
00:12:12,240 --> 00:12:18,480
coverage. Some flows on structured invoices, some on PDFs, some on domestic mandates, some on
182
00:12:18,480 --> 00:12:24,880
intra-e-u mandates, some on reverse charge expansion, some on OSS strategy shifts. In that world,
183
00:12:24,880 --> 00:12:29,200
exceptions aren't occasional. They're structural. If you don't productize exception handling early,
184
00:12:29,200 --> 00:12:33,680
triage remediation, resubmission, evidence capture, you'll drown in manual effort exactly when
185
00:12:33,680 --> 00:12:38,960
the deadlines get shorter. And here's the part people don't like hearing. 203 is far away, is fantasy
186
00:12:38,960 --> 00:12:43,840
because your organization's lead time isn't the law's lead time. You need budgets, you need master
187
00:12:43,840 --> 00:12:48,240
data cleanup, you need testing cycles with external rails, you need operational ownership, you need
188
00:12:48,240 --> 00:12:52,080
controls that work when people are tired and the provider is down and the quarter end is on fire.
189
00:12:52,080 --> 00:12:56,720
The system doesn't care that the regulation is faced. The system only cares whether you engineered
190
00:12:56,720 --> 00:13:02,160
a pipeline that can absorb change without generating permanent exception debt. So treat the timeline
191
00:13:02,160 --> 00:13:07,120
as an engineering runway, not a compliance calendar. Phase one is building the rails.
192
00:13:07,120 --> 00:13:12,000
Canonical invoice data, regulated payload generation, submission and acknowledgement capture,
193
00:13:12,000 --> 00:13:17,200
and dashboards that make drift visible. Phase two is scaling coverage, more countries, more
194
00:13:17,200 --> 00:13:23,040
transaction types, more workflows. Phase three is resilience, replay, idempotency, lawful degraded
195
00:13:23,040 --> 00:13:26,960
modes and evidence packs that survive audits. That's the only way to meet a phased law with
196
00:13:26,960 --> 00:13:31,840
continuous engineering. And once you accept that, pillar one stops being e-invoicing. It becomes a
197
00:13:31,840 --> 00:13:36,560
set of system requirements you can actually build against a pillar one in one sentence. Every invoice
198
00:13:36,560 --> 00:13:41,760
becomes a regulated data packer. Pillar one sounds like mandatory e-invoicing and digital reporting.
199
00:13:41,920 --> 00:13:46,400
That's the headline. In system terms, it's simpler and harsher. Every invoice becomes a regulated
200
00:13:46,400 --> 00:13:51,200
data packet with a deadline, a schema and a delivery receipt. In the current state, an invoice is a
201
00:13:51,200 --> 00:13:56,160
document. A PDF and email attachment, sometimes paper, sometimes downloaded from the portal.
202
00:13:56,160 --> 00:14:00,800
The research calls this out plainly. The form has been fairly free. And the reporting model matched
203
00:14:00,800 --> 00:14:06,000
that freedom. VIT returns, EU sales listings, periodic declarations and cleanup time to reconcil
204
00:14:06,000 --> 00:14:10,880
what actually happened. VITA flips the direction of travel. For intra-EU/B2B supplies,
205
00:14:10,880 --> 00:14:15,760
the research describes the future state as a structured machine readable e-invoice issued within
206
00:14:15,760 --> 00:14:21,520
10 days of the chargeable event, with invoice data transmitted digitally to the tax authority near real
207
00:14:21,520 --> 00:14:27,440
time. The purchaser reports two with additional days, and the reporting is per invoice/transaction.
208
00:14:27,440 --> 00:14:32,240
Summary invoices survive, but only inside a narrow monthly window with the same issue and deadline
209
00:14:32,240 --> 00:14:36,720
discipline. That shift matters because invoice stops being the final artifact and starts being
210
00:14:36,720 --> 00:14:42,000
the carrier for regulated data. It's not a file you send. It's a payload that has to pass validation,
211
00:14:42,000 --> 00:14:47,280
preserve identifiers and remain linkable to downstream reporting, corrections and audit evidence.
212
00:14:47,280 --> 00:14:51,280
Now here's where most people mess up. They assume the only problem is outbound formatting.
213
00:14:51,280 --> 00:14:56,000
So they build a PDF to XML converter mentality, or they pick an integration partner and assume
214
00:14:56,000 --> 00:15:00,960
the provider will handle compliance. Providers can handle transport, sometimes validation rules,
215
00:15:00,960 --> 00:15:06,240
sometimes country adapters. They can't manufacture truth. If the posted transaction in Dynamics
216
00:15:06,240 --> 00:15:12,240
365 finance doesn't contain the right semantic content, correct VAT IDs, correct addresses,
217
00:15:12,240 --> 00:15:17,280
correct classification, correct totals, correct sequencing, your regulated packet is wrong before
218
00:15:17,280 --> 00:15:22,160
it ever leaves your tenant. And once you're operating under a 10-day clock, wrong packets don't wait
219
00:15:22,160 --> 00:15:26,560
politely until month end. They come back as rejections and exceptions while the business keeps selling.
220
00:15:26,560 --> 00:15:31,840
This is what pillar one really imposes on architecture. First, time discipline becomes a system property.
221
00:15:31,840 --> 00:15:37,520
You can't rely on someone runs invoicing on Fridays or we batch post at month end. If the invoice
222
00:15:37,520 --> 00:15:41,920
must be issued within a defined window, your posting to invoice to submission flow has to run as
223
00:15:41,920 --> 00:15:46,960
a pipeline, not a periodic task. If your process design requires humans to do manual pre-checks to
224
00:15:46,960 --> 00:15:52,640
avoid rejection, you've already failed at scale. Humans don't scale. Cues do. Second, structure becomes
225
00:15:52,640 --> 00:15:59,040
mandatory. A structured e-invoice isn't a nicer PDF. It's a set of fields, codes and totals that
226
00:15:59,040 --> 00:16:05,040
machines can pass and compare. That means your invoice is now a compiled object. Think of EN6931
227
00:16:05,040 --> 00:16:09,200
as the byte code spec. If your data doesn't compile, it doesn't execute. The authority doesn't
228
00:16:09,200 --> 00:16:15,040
read your intent. It validates your output. Third, acknowledgement becomes part of accounting reality.
229
00:16:15,040 --> 00:16:20,400
In a clearance-style world, an invoice might not be real until it's accepted. In an interoperability
230
00:16:20,400 --> 00:16:24,640
world, you still end up with delivery and status signals. Either way, you now have an external
231
00:16:24,640 --> 00:16:30,080
state machine attached to your invoice life cycle. Submitted, accepted, rejected, corrected,
232
00:16:30,080 --> 00:16:35,520
resubmitted. If your ERP treats invoicing as a one-way print action, you'll bolt on status tracking
233
00:16:35,520 --> 00:16:40,080
later and wonder why nobody trusts the numbers. So what should a Microsoft centric organization
234
00:16:40,080 --> 00:16:45,040
internalize? Dynamics 365. Finance has to produce a canonical invoice record that's stable enough
235
00:16:45,040 --> 00:16:49,520
to map to the regulated packet without interpretation layers. The tax determination outcome
236
00:16:49,520 --> 00:16:54,000
has to be final grade at posting time because you won't have enough time or enough people
237
00:16:54,000 --> 00:16:58,960
to massage invoices into shape before submission. Power platform is where you keep your sanity.
238
00:16:58,960 --> 00:17:03,440
Power automate is how you root rejections to owners, enforce remediation steps,
239
00:17:03,440 --> 00:17:08,480
and preserve the correction trail without inventing side spreadsheets. It becomes the control fabric
240
00:17:08,480 --> 00:17:14,320
that keeps exception handling deterministic, who touched what, when, why, and what got resubmitted,
241
00:17:14,320 --> 00:17:19,520
and Power BI is how you stop lying to yourself. Not with one big compliance dashboard that nobody
242
00:17:19,520 --> 00:17:24,720
opens. With a few ugly metrics that force reality interview, submission success rate, rejection
243
00:17:24,720 --> 00:17:30,320
categories, exception aging, and time to issue compliance. If those metrics drift, your system is decaying.
244
00:17:30,320 --> 00:17:34,800
Quietly, daily. The thing to remember is that Pillar 1 doesn't just digitize invoices,
245
00:17:34,800 --> 00:17:39,600
it makes invoice production observable, that's the real enforcement mechanism. When both supplier and
246
00:17:39,600 --> 00:17:44,320
purchaser report transaction level data inside tight windows, mismatches, stock being abstract,
247
00:17:44,320 --> 00:17:50,320
they become detectable behavior, and once behavior is detectable, it becomes governable. By the authorities
248
00:17:50,320 --> 00:17:54,800
and by your own control functions, whether you planned for that or not. So yes, every invoice becomes
249
00:17:54,800 --> 00:17:59,040
a regulated data packet, and the next problem isn't transport, it's the semantic contract you don't
250
00:17:59,040 --> 00:18:06,880
get to renegotiate, and 16931 as the semantic contract, and 16931 is where Vida stops being a policy
251
00:18:06,880 --> 00:18:12,800
conversation and becomes an engineering constraint, because EN6931 isn't a format, it's a semantic model.
252
00:18:12,800 --> 00:18:18,000
What an invoice means, expressed in structured data, in a way that other systems can validate and
253
00:18:18,000 --> 00:18:24,240
compare. The research is explicit on this point, syntax can vary, UBL or UNC fact, CII show up a lot,
254
00:18:24,240 --> 00:18:28,720
but the semantics must hold, that distinction matters because you can swap transport rails and
255
00:18:28,720 --> 00:18:33,760
message wrappers all day and still fail compliance, if your invoice meaning doesn't compile.
256
00:18:33,760 --> 00:18:39,200
Most enterprises here, EN6931, and assume it's just another mapping exercise, it isn't, it's a
257
00:18:39,200 --> 00:18:44,080
contract you don't get to renegotiate, because the whole purpose is interoperability across member
258
00:18:44,080 --> 00:18:49,040
states and across trading partners. Under a periodic VAT return model, your internal invoice could
259
00:18:49,040 --> 00:18:54,160
be messy and you could still file totals that mostly reconciled. Under a transaction reporting model,
260
00:18:54,160 --> 00:19:00,720
the invoice itself becomes the tax fact, and EN6931 defines the tax fact shape. Here's the uncomfortable
261
00:19:00,720 --> 00:19:05,520
truth, your ERP invoice is not the invoice anymore, your ERP invoice is a source record, the EN
262
00:19:05,520 --> 00:19:10,000
voice is the regulated representation, if you treat those as the same object you'll build fragile
263
00:19:10,000 --> 00:19:14,560
transformations that drift over time, if you treat them as separate you can enforce a canonical
264
00:19:14,560 --> 00:19:20,000
mapping layer. This field in Dynamics 365 finance maps to that semantic element under these
265
00:19:20,000 --> 00:19:25,040
conditions with these controlled code lists. Now here's where most people mess up, they focus on can
266
00:19:25,040 --> 00:19:30,560
we generate UBL and ignore validation behavior, because the rail doesn't care if your XML is pretty,
267
00:19:30,560 --> 00:19:35,280
it cares if the data is complete, consistent, correctly coded and mathematically coherent.
268
00:19:35,440 --> 00:19:41,040
The research source on EN6931 calls out a reality that catches teams of God. There are hundreds
269
00:19:41,040 --> 00:19:46,880
of data fields and many are conditional, that means optional doesn't mean ignore. Optional often means
270
00:19:46,880 --> 00:19:51,840
required when a business condition applies, which is how systems generate silent failure the field
271
00:19:51,840 --> 00:19:56,400
exists, but the rule that should populate it doesn't. So when does this become a Microsoft
272
00:19:56,400 --> 00:20:01,600
architecture problem? Immediately, Dynamics 365 finance can post invoices with incomplete customer
273
00:20:01,600 --> 00:20:06,480
records loosely governed addresses or inconsistent tax code usage, because historically humans could
274
00:20:06,480 --> 00:20:12,560
fix it later. Under EN6931, semantics those shortcuts become rejection categories. And once
275
00:20:12,560 --> 00:20:17,840
rejections exist you've created a parallel process, fix, resubmit and preserve evidence, that's where
276
00:20:17,840 --> 00:20:22,480
entropy accelerates. The thing most people miss is that semantics beat transport, you can buy a
277
00:20:22,480 --> 00:20:27,520
pebble access point, you can buy a clearance gateway, you can buy a compliance provider, none of that
278
00:20:27,520 --> 00:20:32,400
fixes the underlying semantic debt. If your VAT IDs aren't consistently captured, if your invoice
279
00:20:32,400 --> 00:20:37,120
numbering discipline drifts, if your credit notes don't link cleanly to originals, you'll spend
280
00:20:37,120 --> 00:20:44,400
your budget on integration and still fail on meaning. And yes, EN6931 forces discipline in areas
281
00:20:44,400 --> 00:20:49,600
enterprises have historically treated as negotiable. Conditional fields that depend on scenario,
282
00:20:49,600 --> 00:20:54,560
code lists that require controlled values instead of free text, VAT identifiers that must exist and
283
00:20:54,560 --> 00:20:58,960
be corrected at the moment of issue. Sequential numbering and traceability that stop being an
284
00:20:58,960 --> 00:21:03,200
accounting preference and become a regulated expectation. So what do you do with that in a D365
285
00:21:03,200 --> 00:21:08,480
Finance Plus Power Platform world? You treat the mapping to EN6931 as a first class artifact,
286
00:21:08,480 --> 00:21:13,040
not a spreadsheet that lives with the consultant, a governed model, versioned, tested and tied to
287
00:21:13,040 --> 00:21:17,760
release management. Because your business will change, your products change, your pricing models change,
288
00:21:17,760 --> 00:21:22,480
your master data changes, and every change threatens the semantic contract unless you enforce it by
289
00:21:22,480 --> 00:21:27,200
design. Power Platform becomes the enforcement surface. Power Automate can root missing data
290
00:21:27,200 --> 00:21:32,560
exceptions before invoice issuance, not after rejection. It can enforce approvals when conditional
291
00:21:32,560 --> 00:21:38,000
fields require human confirmation. It can attach evidence, VAT ID checks, decision logs, correction
292
00:21:38,000 --> 00:21:42,560
reasons, directly to the transaction context instead of scattering it across email threads.
293
00:21:42,560 --> 00:21:48,080
And Power BI becomes your semantic drift detector. Not how many invoices did we send, but
294
00:21:48,080 --> 00:21:53,760
which semantic requirements are failing, which customers generate the most rejections, and how long
295
00:21:53,760 --> 00:21:58,480
do we sit on exceptions before the deadline window closes? One more detail from the research is worth
296
00:21:58,480 --> 00:22:03,600
stating plainly. Deviation is only tolerated if interoperability remains guaranteed. But that means
297
00:22:03,600 --> 00:22:07,360
you can keep internal extensions, but you must still be able to produce the standardized
298
00:22:07,360 --> 00:22:11,520
representation that other systems can accept in architectural terms extensions are allowed, but
299
00:22:11,520 --> 00:22:16,560
they are contained. So if you remember nothing else from this section remember this. EN6931 is
300
00:22:16,560 --> 00:22:20,960
the invoice schema of record for cross-border regulated reporting. Your job is to make your systems
301
00:22:20,960 --> 00:22:25,760
capable of emitting it deterministically, not heroically, because once invoice semantics are
302
00:22:25,760 --> 00:22:32,080
standardized, the next unavoidable decision is the rail, interoperability or clearance. Interoperability
303
00:22:32,080 --> 00:22:38,160
verse clearance, the rail choice you can't avoid, once EN6931 becomes your semantic contract,
304
00:22:38,160 --> 00:22:44,720
you hit the next reality wall, the rail, not which vendor, the rail model, interoperability or clearance.
305
00:22:46,160 --> 00:22:50,880
Most organizations try to postpone this choice by pretending they can build one integration and
306
00:22:50,880 --> 00:22:55,760
adapt later. That's comforting. It also guarantees rework because these rails don't just change
307
00:22:55,760 --> 00:23:00,480
message routing. They change process behavior when an invoice is considered issued, what acknowledgements
308
00:23:00,480 --> 00:23:06,000
exist, how sequencing is enforced, and how exceptions are operationalized. Interoperability is the
309
00:23:06,000 --> 00:23:10,480
pepole-shaped world. You exchange structured invoices between parties through access points.
310
00:23:11,120 --> 00:23:17,200
The rail behaves like a network, you send, they receive, and the systems job is delivery plus baseline
311
00:23:17,200 --> 00:23:21,840
validation. It scales because it's not one country's portal, it's a federated model you can reuse
312
00:23:21,840 --> 00:23:26,800
across partners and in practice across jurisdictions that accept the same interoperability approach.
313
00:23:26,800 --> 00:23:31,680
Clearance is the Italy SDI archetype. The invoice goes through a central or quasi-central note that
314
00:23:31,680 --> 00:23:36,480
validates and often acknowledges before it's considered acceptable. It behaves less like email and
315
00:23:36,480 --> 00:23:41,680
more like a gate, you don't just transmit, you submit, and the system gives you a deterministic response
316
00:23:41,680 --> 00:23:46,960
that becomes part of the legal life cycle. That distinction matters. Because in interoperability,
317
00:23:46,960 --> 00:23:51,040
your biggest failure mode is mismatch. Invoices get delivered but don't reconcile
318
00:23:51,040 --> 00:23:56,000
cleanly with what gets reported or settled. In clearance, your biggest failure mode is blockage.
319
00:23:56,000 --> 00:24:01,520
Invoices can't proceed until they pass validation, which means operational downtime turns into
320
00:24:01,520 --> 00:24:06,800
revenue friction. Now here's where most people mess up, they assume interoperability is easy and clearance
321
00:24:06,800 --> 00:24:11,760
is hard. In reality, both are hard. They're hard in different places. Interoperability shifts
322
00:24:11,760 --> 00:24:16,400
pain into consistency and reconciliation. If you can send invoices, you can generate volume,
323
00:24:16,400 --> 00:24:21,280
volume exposes semantic drift, drift creates disputes, disputes create correction traffic. Correction
324
00:24:21,280 --> 00:24:26,400
traffic becomes exception debt unless you engineer the life cycle. Clearance shifts pain into
325
00:24:26,400 --> 00:24:31,280
determinism and sequencing. You have to get invoice numbering discipline, credit note linkage,
326
00:24:31,280 --> 00:24:35,440
and payload validity right the first time because the rail is designed to reject. It's not being
327
00:24:35,440 --> 00:24:40,880
rude. It's enforcing the control plane. VDAs goal according to the research is to reduce fragmentation
328
00:24:40,880 --> 00:24:45,920
but it does not magically erase member state choices. You will live in a mixed world. Some countries
329
00:24:45,920 --> 00:24:49,680
leaning into interoperability patterns, others maintaining or evolving clearance patterns,
330
00:24:49,680 --> 00:24:54,480
and some adding domestic requirements on top. Harmonization windows exist but that doesn't make
331
00:24:54,480 --> 00:24:58,560
your operating reality uniform. So what should you build? Not a country by country,
332
00:24:58,560 --> 00:25:04,080
spaghetti bowl of adapters bolted directly onto Dynamics 365 Finance. You build a provider mesh
333
00:25:04,080 --> 00:25:09,040
with a normalization layer. In other words, one canonical invoice object inside your architecture
334
00:25:09,040 --> 00:25:14,560
mapped from the 365 Finance then transformed into the required syntax and pushed onto the required
335
00:25:14,560 --> 00:25:19,680
rail with consistent identifiers and consistent evidence capture. Because the real product isn't
336
00:25:19,680 --> 00:25:24,720
we can send UBL. The real product is every invoice has a chain of custody that survives transport
337
00:25:24,720 --> 00:25:29,680
differences. That means your normalization layer must do a few unglomerious things reliably.
338
00:25:29,680 --> 00:25:36,240
One stable identity. A posted invoice in Dynamics needs a durable identifier that follows it through
339
00:25:36,240 --> 00:25:41,360
payload generation, submission, acknowledgments, and corrections. If you let each rail invent its own
340
00:25:41,360 --> 00:25:47,200
keys you've already lost reconciliation. Two status as a first class state machine submitted,
341
00:25:47,200 --> 00:25:51,600
accepted, rejected, corrected, resubmitted. Those are not technical statuses. Those are
342
00:25:51,600 --> 00:25:56,240
finance statuses now because they determine whether your reported data matches reality.
343
00:25:56,240 --> 00:26:01,280
Three, evidence capture. Payload version submission timestamp, response codes, and acknowledgements.
344
00:26:01,280 --> 00:26:06,400
Not we can retrieve it from the provider portal. If the audit story depends on a third party UI,
345
00:26:06,400 --> 00:26:10,880
you don't have evidence. You have a subscription. And here's the cynical part. Vendors will
346
00:26:10,880 --> 00:26:16,000
happily sell you one integration that works for the demo country. Then reality arrives. Version
347
00:26:16,000 --> 00:26:21,600
changes, new validation rules, outage behavior, and exceptions that multiply. Adaptors rot without
348
00:26:21,600 --> 00:26:25,840
governance. That's not a vendor problem. That's entropy. And you either design against entropy or
349
00:26:25,840 --> 00:26:30,400
you pay it forever. So pick your rail model per country if you must, but design your architecture as
350
00:26:30,400 --> 00:26:35,520
if both exist. Interoperability and clearance are just different front doors to the same backroom.
351
00:26:35,520 --> 00:26:40,080
Regulated transaction data with proof. Once you accept that you can move forward without betting
352
00:26:40,080 --> 00:26:45,760
your program on one perfect standard winning everywhere. And that sets up the first real anchor workflow.
353
00:26:46,080 --> 00:26:52,400
Dynamics invoice to e invoice to drr with an audit trail you can defend workflow one overview
354
00:26:52,400 --> 00:26:59,120
dynamics 365 finance invoice to drr with a defendable audit trail. Here's workflow one in the only
355
00:26:59,120 --> 00:27:05,360
form that matters. Can you take a posted invoice in dynamics 365 finance and prove without theater
356
00:27:05,360 --> 00:27:10,880
that the exact same transaction was digitally reported accepted or rejected with traceable reasons
357
00:27:10,880 --> 00:27:15,600
corrected if needed and stored with evidence that survives an audit because under Vida the
358
00:27:15,600 --> 00:27:21,120
audit question stops being did you file it becomes show me the chain of custody for this invoice.
359
00:27:21,120 --> 00:27:25,680
And if your answer is a shared drive and a provider portal login you don't have a chain of custody.
360
00:27:25,680 --> 00:27:32,080
You have a future argument start where truth starts posting dynamics 365 finance is the system of record
361
00:27:32,080 --> 00:27:37,120
that means the moment the invoice posts your VAT outcome is no longer a draft opinion. It's an
362
00:27:37,120 --> 00:27:41,920
accounting fact you're about to transmit to a government system on a deadline. So the first architectural
363
00:27:41,920 --> 00:27:46,960
requirement is brutal your tax determination result has to be final graded posting time if your
364
00:27:46,960 --> 00:27:53,440
process depends on will review tax later then your real system of record is not d365 it's a human
365
00:27:53,440 --> 00:27:58,160
inbox that won't survive transaction speed reporting now the second requirement define a canonical
366
00:27:58,160 --> 00:28:03,680
invoice object not a PDF not an XML file an internal version representation of the invoice as
367
00:28:03,680 --> 00:28:09,360
regulated data. This is where most enterprises quietly collapse into mapping spreadsheets and hope
368
00:28:09,360 --> 00:28:15,600
don't do that your canonical object should reflect e and 16 931 semantics cellar buyer vatid addresses
369
00:28:15,600 --> 00:28:20,800
line level tax categories totals payment means and the pieces that consistently trigger rejection
370
00:28:20,800 --> 00:28:26,560
when you let them drift you map d365 fields into that canonical object once with governance
371
00:28:26,560 --> 00:28:31,440
and you decide explicitly where extensions live because you will have internal fields that don't
372
00:28:31,440 --> 00:28:36,400
belong in a regulated packet fine keep them just don't contaminate the semantic contract then
373
00:28:36,400 --> 00:28:42,240
you build the event invoice posted this isn't philosophical it's operational when the invoice posts
374
00:28:42,240 --> 00:28:48,560
you emit an event that includes stable identifiers company invoice number internal record ID
375
00:28:48,560 --> 00:28:54,160
posting timestamp and whatever you need to retrieve the full canonical payload deterministically
376
00:28:54,160 --> 00:28:58,720
from there you generate the regulated payload and persisted persisted before you transmitted that's
377
00:28:58,720 --> 00:29:03,360
the line that separates adults from enthusiasts if you generate on the fly and then call an API you've
378
00:29:03,360 --> 00:29:08,560
created a system where you can't prove what you sent if the upstream data changes later under audit
379
00:29:08,560 --> 00:29:12,960
it should have been the same is meaningless you store the exact payload with a hash if you want
380
00:29:12,960 --> 00:29:18,400
to be extra honest with yourself and you treat it as immutable evidence now you submit to drr through
381
00:29:18,400 --> 00:29:24,480
the rail that applies interoperability or clearance and you record the response and no record
382
00:29:24,480 --> 00:29:29,760
the response doesn't mean log a 200 okay in an integration runtime it means capture the meaningful
383
00:29:29,760 --> 00:29:35,280
artifacts submission timestamp rail identifier message ID acknowledgement or rejection code and
384
00:29:35,280 --> 00:29:40,240
any validation errors that the rail provides if you can't tie the response back to the specific
385
00:29:40,240 --> 00:29:45,120
payload version you've built a story not a controller at this point your workflow splits into two
386
00:29:45,120 --> 00:29:49,840
equally important branches branch one is success you mark the invoice as reported you store the
387
00:29:49,840 --> 00:29:54,400
acknowledgement and you make it queryable not in a pdf archive in structured storage you can
388
00:29:54,400 --> 00:30:00,160
report on branch two is rejection and this is where your design either scales or collapses a rejected
389
00:30:00,160 --> 00:30:06,560
invoice must enter an exception life cycle triage remediation resubmission and correction trail
390
00:30:06,560 --> 00:30:10,880
power automate is the obvious orchestration layer here because it can route the exception to the right
391
00:30:10,880 --> 00:30:15,920
owner based on rejection category master data tax coding totals timing duplicate number missing
392
00:30:15,920 --> 00:30:21,520
vat id it can enforce that remediation happens in the system of record not in a sidecar spreadsheet
393
00:30:21,520 --> 00:30:26,560
and it can require evidence capture who changed what why and what got resubmitted you also need one
394
00:30:26,560 --> 00:30:31,440
more rule the damp potency if you resubmit the same invoice payload the rail must not treat it
395
00:30:31,440 --> 00:30:36,640
as a brand new transaction your submission design needs stable idemputant keys tied to the invoice
396
00:30:36,640 --> 00:30:41,200
identity and payload version otherwise outages create duplicates duplicates create corrections
397
00:30:41,200 --> 00:30:46,320
and corrections create permanent exception debt finally the visibility layer power bi doesn't
398
00:30:46,320 --> 00:30:51,440
exist here to impress anyone it exists to stop silent failure you track submission success rate
399
00:30:51,440 --> 00:30:57,280
rejection categories exception aging and time from posting to reported that last one is the
400
00:30:57,280 --> 00:31:02,960
killer metric because it exposes process drift long before you miss statutory deadlines this is workflow
401
00:31:02,960 --> 00:31:09,120
number one post in d365 compile regulated payload persisted submitted capture acknowledgement route
402
00:31:09,120 --> 00:31:14,880
exceptions and expose health daily not glamorous deterministic master data is now a tax control
403
00:31:14,880 --> 00:31:20,480
surface workflow one only works if the invoice can compile and the invoice only compiles if your
404
00:31:20,480 --> 00:31:25,680
master data stops behaving like helpful defaults and starts behaving like regulated inputs that's the
405
00:31:25,680 --> 00:31:31,040
shift master data becomes a tax control surface most organizations treat customer and product master
406
00:31:31,040 --> 00:31:36,640
data as operational convenience sales once speed finance once enough to post and everyone quietly
407
00:31:36,640 --> 00:31:41,360
accepts that the real cleanup happens later under the time lines later is not a phase it's a failure
408
00:31:41,360 --> 00:31:48,000
mode start with the most common break customer vat id if the vat id is missing malformed or attached to
409
00:31:48,000 --> 00:31:53,120
the wrong legal entity record your invoice payload either fails validation or creates mismatches
410
00:31:53,120 --> 00:31:57,840
when the purchaser reports their side and because the research points to transaction level reporting
411
00:31:57,840 --> 00:32:02,800
and fast deadlines the mismatch becomes visible quickly you don't get months of ambiguity you get
412
00:32:02,800 --> 00:32:07,600
immediate exception traffic now here's the thing most people miss a vat id check is not a courtesy
413
00:32:07,600 --> 00:32:12,960
lookup it's evidence in the research vs shows up as the obvious reference point for vat id validation
414
00:32:12,960 --> 00:32:17,840
whether you validate through v is or another governed mechanism the architectural requirement is
415
00:32:17,840 --> 00:32:22,640
the same you need to record that you checked what you checked when you checked and what result you got
416
00:32:22,640 --> 00:32:27,200
otherwise you're relying on a human memory of we usually validate that all it's don't accept
417
00:32:27,200 --> 00:32:32,000
usually so in a Microsoft stack you want the validation result to become part of the transaction
418
00:32:32,000 --> 00:32:37,360
context not a note not an email a structured attribute tied to the customer record and where
419
00:32:37,360 --> 00:32:43,040
appropriate captured again at transaction time next addresses everyone thinks address fields are
420
00:32:43,040 --> 00:32:47,680
boring until they're wrong under structured invoicing address normalization stops being cosmetic
421
00:32:47,680 --> 00:32:52,560
because it affects identification place of supply logic in some scenarios and basic invoice
422
00:32:52,560 --> 00:32:58,640
completeness rules free text addresses inconsistent country codes and half populated fields don't
423
00:32:58,640 --> 00:33:03,520
just look messy they generate rejections and disputes then this product and service classification
424
00:33:03,520 --> 00:33:08,080
most ERP's tolerate sloppy item categorization because finance can still post revenue
425
00:33:08,080 --> 00:33:12,640
vd i doesn't reward that if your tax determination depends on whether something is a service a good
426
00:33:12,640 --> 00:33:18,160
a specific category or subject to special treatment then miscellaneous becomes a tax risk generator
427
00:33:18,160 --> 00:33:22,560
and if your tax outcome is wrong your e invoice semantics can be perfectly formatted and still
428
00:33:22,560 --> 00:33:27,280
represent the wrong truth that's worse than rejection rejection is loud wrong truth is silent
429
00:33:27,280 --> 00:33:32,160
banking details also show up as a practical constraint in the webinar transcript they call out
430
00:33:32,160 --> 00:33:37,200
that the supplier needs to include bank account data on the invoice and they mention extra requirements
431
00:33:37,200 --> 00:33:42,720
around credit invoicing and sequential numbering discipline that means bank account data stops being
432
00:33:42,720 --> 00:33:48,000
kept somewhere in finance it becomes a regulated invoice field with correctness expectations if you let
433
00:33:48,000 --> 00:33:52,400
multiple bank accounts float around with no governance you will eventually send the wrong one in
434
00:33:52,400 --> 00:33:56,640
a regulated packet and then you get to explain that mistake to customers and authorities at the same
435
00:33:56,640 --> 00:34:01,440
time this is where first time right stops being a slogan and become survival real time or near real
436
00:34:01,440 --> 00:34:06,080
time reporting kills month and cleanup because your cleanup window shrinks to the operational window
437
00:34:06,080 --> 00:34:12,000
between invoice posted and deadline reached if your process assumes that master data issues are rare
438
00:34:12,000 --> 00:34:16,800
your process is lying master data issues are common they were just hidden by delay so what does
439
00:34:16,800 --> 00:34:22,160
master data as a control surface look like in dynamics 365 finance plus power platform it means
440
00:34:22,160 --> 00:34:27,120
you add preventive controls where the system can actually enforce them you validate VAT IDs at
441
00:34:27,120 --> 00:34:31,760
customer onboarding and again when needed at transaction time you constrain country and currency
442
00:34:31,760 --> 00:34:37,040
codes you make certain fields non optional because your regulated outputs require them you standardize
443
00:34:37,040 --> 00:34:42,080
address structures you stop letting users override tax relevant attributes without leaving a trace
444
00:34:42,080 --> 00:34:47,040
and you make those controls visible power automate becomes the mechanism for master data exception
445
00:34:47,040 --> 00:34:53,680
routing missing VIT ID invalid format inconsistent address product classification gaps it assigns
446
00:34:53,680 --> 00:34:58,720
ownership and forces remediation before you generate a regulated payload not after the rail rejects it
447
00:34:58,720 --> 00:35:03,600
power BI becomes your master data truth serum which entities generate the most invoice rejections
448
00:35:03,600 --> 00:35:07,840
which fields are most often missing and which business units are creating exception dead faster than
449
00:35:07,840 --> 00:35:12,400
they resolve it if you can't see that trend you can't stop it and the cynical reality is this master
450
00:35:12,400 --> 00:35:17,440
data controls always erode unless you enforce them by design someone will ask for a bypass someone
451
00:35:17,440 --> 00:35:23,120
will need to ship someone will override a field justice once those exceptions accumulate under
452
00:35:23,120 --> 00:35:29,120
VITA they don't just accumulate quietly they become measurable failure daily so treat master data as
453
00:35:29,120 --> 00:35:33,760
part of the VITA pipeline not a prerequisite project you'll get to later because the invoice is
454
00:35:33,760 --> 00:35:38,240
only as compliant as the weakest master record that feeds it and once you accept that the next
455
00:35:38,240 --> 00:35:43,040
uncomfortable truth is obvious exceptions aren't edge cases they're the product exceptions are not
456
00:35:43,040 --> 00:35:48,000
edge cases they are the product most teams talk about exceptions like their debris an occasional bad
457
00:35:48,000 --> 00:35:53,040
record a weird customer a one off credit note clean it up and move on that mental model dies under
458
00:35:53,040 --> 00:35:58,320
VITA under transaction speed reporting exceptions are not rare they are guaranteed and the only real
459
00:35:58,320 --> 00:36:03,200
question is whether you designed an exception system or whether you accidentally created one out of
460
00:36:03,200 --> 00:36:09,360
inboxes spreadsheets and panic because exceptions don't come from bad people or bad software they come
461
00:36:09,360 --> 00:36:15,120
from normal enterprise behavior incomplete onboarding rushed postings pricing corrections retroactive
462
00:36:15,120 --> 00:36:20,720
discounts disputes returns partial shipments and the eternal truth that no sale system and no
463
00:36:20,720 --> 00:36:26,480
finance system ever agree perfectly in real time now apply VITA's constraint the regulated payload
464
00:36:26,480 --> 00:36:30,960
has to be issued and reported inside a tight window and it has to be coherent enough to survive
465
00:36:30,960 --> 00:36:35,600
validation and matching that means every exception turns into a clock and clocks create operational
466
00:36:35,600 --> 00:36:39,680
pressure operational pressure creates shortcuts shortcuts create more exceptions this is how
467
00:36:39,680 --> 00:36:44,000
exception that becomes permanent so let's be concrete about what exceptions actually look like in
468
00:36:44,000 --> 00:36:50,000
this world you'll see hard validation failures missing VIT IDs invalid VIT ID formats inconsistent
469
00:36:50,000 --> 00:36:56,080
country codes unsupported tax category codes totals that don't add up the way the schema expects
470
00:36:56,080 --> 00:37:01,200
missing bank details were required duplicate invoice numbers credit notes that don't link
471
00:37:01,200 --> 00:37:06,480
cleanly to the original you'll also see timing failures invoice posted but not issued in time
472
00:37:06,480 --> 00:37:11,120
issued but not submitted in time submission stuck during an outage purchase aside reporting
473
00:37:11,120 --> 00:37:16,640
mismatches that surface as disputes or follow-up queries those are the exceptions that hurt most
474
00:37:16,640 --> 00:37:22,160
because they aren't wrong data they're wrong process behavior and then there's the quiet category
475
00:37:22,160 --> 00:37:26,800
semantic failures everything passes schema validation but the business meaning is wrong
476
00:37:26,800 --> 00:37:31,360
wrong customer classification wrong reverse charge treatment wrong place of supply assumption wrong
477
00:37:31,360 --> 00:37:36,560
product taxability those don't bounce they settle into your ledger as false confidence so if
478
00:37:36,560 --> 00:37:42,080
exceptions are inevitable the architecture goal shifts you don't aim for no exceptions you aim for
479
00:37:42,080 --> 00:37:47,040
a deterministic exception life cycle that you can run daily at volume without turning your
480
00:37:47,040 --> 00:37:52,400
tax function into a ticket desk a usable life cycle has four stages and if you skip any of them you
481
00:37:52,400 --> 00:37:58,800
create chaos first triage every rejection or mismatch must land in one place with enough context to
482
00:37:58,800 --> 00:38:04,320
decide what it is not invoice failed why did it fail who owns the fix and what's the deadline clock
483
00:38:04,320 --> 00:38:08,880
if you can't answer those three things in the first minute you've already lost second remediation
484
00:38:08,880 --> 00:38:13,920
the fix must happen in the system of record not in the payload if you patch the XML and resubmit
485
00:38:13,920 --> 00:38:18,800
without correcting dynamics 365 finance or the upstream master data you've created a forked
486
00:38:18,800 --> 00:38:23,120
reality forked reality is audit fuel third resubmission resubmission must be controlled and
487
00:38:23,120 --> 00:38:28,240
competent same invoice identity new payload version traceable link to the correction reason
488
00:38:28,240 --> 00:38:32,640
if your resubmission can accidentally produce duplicates you'll spend your life issuing credit
489
00:38:32,640 --> 00:38:38,560
notes to cancel your own mistakes fourth correction trail every change needs a reason an actor a
490
00:38:38,560 --> 00:38:43,120
timestamp and a link between the original and the corrected representation not because it's
491
00:38:43,120 --> 00:38:48,240
nice governance because under video the entire point is that transactions become inspectable if your
492
00:38:48,240 --> 00:38:52,560
corrections aren't inspectable you're just generating noise faster this is where power platform
493
00:38:52,560 --> 00:38:57,360
earns its keep power automate isn't just moving data it's enforcing the life cycle create an
494
00:38:57,360 --> 00:39:02,880
exception record when a rejection arrives classified rooted to the owner require remediation steps
495
00:39:02,880 --> 00:39:08,240
and only then trigger resubmission and when humans have to intervene automate can force them to
496
00:39:08,240 --> 00:39:13,760
leave evidence behind what they changed and why power bi is the part nobody wants it first because
497
00:39:13,760 --> 00:39:19,440
it exposes reality you need a small set of kpi's that make exception that visible exception rate
498
00:39:19,440 --> 00:39:25,200
exception aging rejection category distribution and time from posting to accepted those numbers will
499
00:39:25,200 --> 00:39:30,320
look ugly in the beginning good that ugliness is the map of where your architecture leaks tax truth
500
00:39:30,320 --> 00:39:34,960
and you also need ownership if tax owns the rules finance op's owns the postings it owns the rails
501
00:39:34,960 --> 00:39:39,760
and nobody owns the exception qn to n you've built a system that cannot improve the q will grow
502
00:39:39,760 --> 00:39:44,560
until the business demands bypasses and then your deterministic model collapses back into probabilistic
503
00:39:44,560 --> 00:39:49,280
chaos so treat exceptions as the product the operational surface where we either either becomes
504
00:39:49,280 --> 00:39:54,400
manageable or becomes a permanent crisis once you build that product the next awkward topic appears
505
00:39:54,400 --> 00:40:00,400
immediately summary invoices and credit notes the places where legacy convenience still exists
506
00:40:00,400 --> 00:40:06,240
but only on a leash summary invoices credit notes and the death of casual adjustments summary invoices
507
00:40:06,240 --> 00:40:11,440
are where legacy process tries to survive and yes we still allows them but only in a way that exposes
508
00:40:11,440 --> 00:40:16,400
how much enterprises used batching as a hiding place in the webinar research the speakers make it
509
00:40:16,400 --> 00:40:22,080
explicit transaction level reporting is the default but summary invoices remain possible only
510
00:40:22,080 --> 00:40:27,440
within tight conditions bundled within the same month the transactions occurred and then issued
511
00:40:27,440 --> 00:40:33,120
within 10 days after that month ends so you don't get will summarize the quarter you don't get
512
00:40:33,120 --> 00:40:37,840
will catch up later you get a narrow window where batching exists as a controlled exception not as
513
00:40:37,840 --> 00:40:42,560
your operating model that distinction matters because summary invoices aren't a paperwork decision
514
00:40:42,560 --> 00:40:46,800
anymore there an architectural decision you're choosing to compress multiple supplies into one
515
00:40:46,800 --> 00:40:52,320
regulated packet that means your system must still retain line level and transaction level traceability
516
00:40:52,320 --> 00:40:58,640
internally because disputes corrections and audits don't accept it was in the summary they ask
517
00:40:58,640 --> 00:41:03,120
which underlying transaction produced this line and where is the evidence now here's where most
518
00:41:03,120 --> 00:41:07,680
organizations get hurt they use summary invoices today because their operational systems can't keep
519
00:41:07,680 --> 00:41:12,560
up with invoice issuance at transaction speed they ship they deliver they settle and then they
520
00:41:12,560 --> 00:41:17,200
invoice in batches because the data is messy and the people are busy under vida batching isn't
521
00:41:17,200 --> 00:41:22,320
a fix for that mess it's just a different way to package the mess and then transmit it on a deadline
522
00:41:22,320 --> 00:41:27,200
so if you plan to use summary invoices you need to treat the underlying transaction set as a
523
00:41:27,200 --> 00:41:32,000
governed unit a stable selection rule stable identifiers for each included supply a deterministic
524
00:41:32,000 --> 00:41:36,560
way to reproduce the summary contents later and a correction model that can surgically fix one
525
00:41:36,560 --> 00:41:40,800
underlying item without tearing the whole bundle apart if you can't do that summary invoicing
526
00:41:40,800 --> 00:41:46,000
becomes a denial strategy and denial strategies don't survive real-time reporting now credit notes
527
00:41:46,000 --> 00:41:50,320
credit notes are where casual adjustments go to die because vida compresses the correction
528
00:41:50,320 --> 00:41:55,600
life cycle and forces traceability the webinar calls out extra requirements around credit invoicing
529
00:41:55,600 --> 00:42:00,080
and sequential numbering discipline and it's the predictable direction of travel if you correct
530
00:42:00,080 --> 00:42:04,880
you must link if you link you must be consistent if you're consistent you can be audited without
531
00:42:04,880 --> 00:42:10,000
argument this is the core shift corrections stop being accounting convenience and become regulated
532
00:42:10,000 --> 00:42:15,040
events in a periodic world a credit note could be a blunt instrument you could write one at month
533
00:42:15,040 --> 00:42:21,120
end to true up a mess rebates returns pricing disputes will just credit them 3% it might still be
534
00:42:21,120 --> 00:42:25,840
legally acceptable but it lived in a low observability environment where the authority saw it later
535
00:42:25,840 --> 00:42:30,720
aggregated and usually without the context that produced it under vida style timelines that
536
00:42:30,720 --> 00:42:35,840
correction becomes visible quickly and comparable across parties the purchase aside reports too
537
00:42:35,840 --> 00:42:41,280
mismatches don't sit quietly in a reconciliation spreadsheet they surface as detectable behavior
538
00:42:41,280 --> 00:42:45,920
so credit notes must behave like linked amendments they need a clean reference to the original
539
00:42:45,920 --> 00:42:51,200
invoice identity they need sequencing discipline that doesn't drift and they need a correction
540
00:42:51,200 --> 00:42:55,440
reason that isn't free text theater but a categorization you can report on and defend it this is
541
00:42:55,440 --> 00:43:01,200
where finance operations need to stop treating adjustments as a normal escape valve because adjustments
542
00:43:01,200 --> 00:43:06,080
are entropy generators they accumulate they hide underlying data quality failures and they turn
543
00:43:06,080 --> 00:43:11,120
your regulated pipeline into a perpetual exception machine in Microsoft terms this is a life cycle
544
00:43:11,120 --> 00:43:16,880
design problem dynamics 365 finance has to represent credit notes and corrections in a way that
545
00:43:16,880 --> 00:43:22,400
maintains linkage and numbering discipline and it has to do so consistently across business units
546
00:43:22,400 --> 00:43:27,280
if different teams correct in different ways some with credit notes some with negative invoices
547
00:43:27,280 --> 00:43:32,560
some with manual journals you'll create multiple representations of the same business reality
548
00:43:32,560 --> 00:43:36,880
under vida's observability that becomes confusion you can't reconcile power automate becomes
549
00:43:36,880 --> 00:43:40,720
the governor when a correction is required automate should route it through a controlled flow
550
00:43:40,720 --> 00:43:44,480
identify the original invoice choose the correction mechanism that matches policy
551
00:43:44,480 --> 00:43:48,480
require the minimum evidence and ensure the resubmission happens with traceable linkage
552
00:43:48,480 --> 00:43:53,120
and importantly it should prevent the lazy path if someone tries to bypass with a journal entry
553
00:43:53,120 --> 00:43:57,200
that breaks the chain of custody the system should refuse it because we needed it fast is not
554
00:43:57,200 --> 00:44:02,000
a compliance argument and power bi becomes the accountability layer you track how many corrections
555
00:44:02,000 --> 00:44:07,920
you're generating why you're generating them and where they originate customer master data pricing
556
00:44:07,920 --> 00:44:14,080
tax coding timing duplicate numbering or operational disputes if correction volume climbs your system
557
00:44:14,080 --> 00:44:19,280
is decaying quietly daily so yes summary invoices still exist credit notes still exist
558
00:44:19,280 --> 00:44:25,600
but the error of casual adjustments is over because vida makes every correction regulated
559
00:44:25,600 --> 00:44:30,800
inspecable event and once corrections become events you either design the chain of custody or
560
00:44:30,800 --> 00:44:35,920
you spend your life explaining why it broke finance operations under vida less clerical work more
561
00:44:35,920 --> 00:44:41,520
systems thinking once you accept that invoices are regulated packets and corrections are regulated events
562
00:44:41,520 --> 00:44:46,240
finance operations stops being back office it becomes part of the control plane that's not a complement
563
00:44:46,240 --> 00:44:52,160
it's a consequence in the periodic world finance ops could survive on rhythm post during the month
564
00:44:52,160 --> 00:44:58,320
fix at month end reconcile in a few heroic sprints file and move on people build careers on being good at
565
00:44:58,320 --> 00:45:04,480
cleanup they knew where the bodies were buried which customers always had missing vat IDs which
566
00:45:04,480 --> 00:45:09,920
business unit loved free text tax codes which country team never match the sales listing on the first
567
00:45:09,920 --> 00:45:15,440
try vida removes the hiding place with transaction level reporting and short issuance windows described
568
00:45:15,440 --> 00:45:20,560
in the research the cleanup buffer collapses so the work changes shape there's less clerical effort
569
00:45:20,560 --> 00:45:25,360
that can be deferred and more systems thinking that has to happen continuously what is the pipeline
570
00:45:25,360 --> 00:45:30,960
doing today where is it drifting and which control is failing this is why the webinar line about roles
571
00:45:30,960 --> 00:45:36,480
drifting isn't optional they said the compliance specialist becomes also IT specialist a bit that's
572
00:45:36,480 --> 00:45:40,960
exactly right and it's exactly what most organizations resist not because they disagree but because
573
00:45:40,960 --> 00:45:46,560
it breaks the old contract tax defines rules finance posts transactions IT run systems vida turns
574
00:45:46,560 --> 00:45:50,800
that into one pipeline with shared failure modes and the practical reason is simple the problem
575
00:45:50,800 --> 00:45:56,320
isn't how do we file vat the problem is how do we prevent invalid transactions from becoming regulated
576
00:45:56,320 --> 00:46:02,720
outputs that's operations not policy so what changes inside finance operations first ownership shifts
577
00:46:02,720 --> 00:46:09,440
from periods to queues under vida the unit of work isn't closed the month it's drain the exception q
578
00:46:09,440 --> 00:46:15,200
rejections missing data mismatches timing breaches duplicate numbering issues those are no longer edg cases
579
00:46:15,200 --> 00:46:20,960
they're daily work and if you don't operationalize that q it grows until the business demands bypasses
580
00:46:20,960 --> 00:46:26,800
and then your control plane becomes decorative second the close compresses not because the law says
581
00:46:26,800 --> 00:46:33,520
close faster but because real-time visibility makes delay indefensible if you can see daily that 6
582
00:46:33,520 --> 00:46:37,440
percent of invoices are stuck in exception state then month end becomes the moment you discover
583
00:46:37,440 --> 00:46:41,600
whether you manage the pipeline or ignored it this is where the system punishes you
584
00:46:41,600 --> 00:46:46,240
exception debt compounds quietly then explodes during the close when everyone is tired and shortcuts
585
00:46:46,240 --> 00:46:52,960
look reasonable third automation becomes mandatory not nice mandatory the webinar described volume
586
00:46:52,960 --> 00:46:57,840
and deadlines making manual work impossible and that's not rhetoric if invoices must be issued and
587
00:46:57,840 --> 00:47:02,880
reported inside tight windows and both sides report the number of touchpoints multiplies humans
588
00:47:02,880 --> 00:47:07,680
can fix a dozen exceptions they can't fix thousands with evidence linkage and traceability
589
00:47:07,680 --> 00:47:13,200
so you either automate triage and routing or you accept that your compliance posture is probabilistic
590
00:47:13,200 --> 00:47:19,040
and collapsing this is where Microsoft's stack fits without pretending it's magic dynamics 365
591
00:47:19,040 --> 00:47:24,080
finance remains the system of record but finance operations has to treat it like a regulated
592
00:47:24,080 --> 00:47:28,160
event generator that means standardizing posting practices numbering policies credit note
593
00:47:28,160 --> 00:47:33,280
behaviors and master data requirements across business units if one team posts their way you don't
594
00:47:33,280 --> 00:47:38,640
get flexibility you get ungoverned variance variance is an entropy generator power automate becomes
595
00:47:38,640 --> 00:47:43,280
the operational fabric not for approvals in the abstract for deterministic exception routing
596
00:47:43,280 --> 00:47:47,280
who owns this failure what remediation is allowed what evidence is required and what gets
597
00:47:47,280 --> 00:47:51,920
resubmitted you don't want creativity here you want repeatable paths that produce the same outcome
598
00:47:51,920 --> 00:47:56,640
regardless of who is on shift power bi becomes the daily control room not a reporting artifact
599
00:47:56,640 --> 00:48:01,840
for leadership a working instrument for operations exception rate exception aging success rate and
600
00:48:01,840 --> 00:48:06,800
time to issue those metrics answer the only question that matters under either are you compliant today
601
00:48:06,800 --> 00:48:10,880
or are you accumulating failure that will surface later and here's the organizational consequence
602
00:48:10,880 --> 00:48:16,480
nobody budgets for tax finance ops and it now share one pipeline or entropy wins if tax designs
603
00:48:16,480 --> 00:48:22,320
rules that finance can't execute at speed the q explodes if finance posts transactions that it can't
604
00:48:22,320 --> 00:48:27,760
reliably transmit and prove the evidence breaks if it builds rails without operational ownership
605
00:48:27,760 --> 00:48:33,120
exceptions become someone else's problem and stay unresolved the system doesn't care whose job title
606
00:48:33,120 --> 00:48:38,000
is on the org chart it will surface the failure where the pipeline breaks so yes there will be less
607
00:48:38,000 --> 00:48:42,400
clerical work eventually because structured data and automation remove some manual touch points
608
00:48:42,400 --> 00:48:47,520
but in the transition finance operations becomes more technical more continuous and more accountable
609
00:48:47,520 --> 00:48:51,920
and that's why the next topic matters when platforms become the tax counterparty operations
610
00:48:51,920 --> 00:48:57,360
stops being a department it becomes product design pillar two in one sentence platforms become
611
00:48:57,360 --> 00:49:02,480
the tax counterparty when sellers aren't pillar two is the part most enterprises ignore because
612
00:49:02,480 --> 00:49:07,360
it sounds like it's for ride sharing apps and holiday rentals that framing is comfortable it's also
613
00:49:07,360 --> 00:49:12,080
how you miss the point in one sentence pillar two says this when the underlying seller isn't the
614
00:49:12,080 --> 00:49:16,880
party the tax authority can reliably collect from the platform becomes the tax counterparty
615
00:49:16,880 --> 00:49:23,360
not the messenger not the marketplace the counter party the research is clear on scope in the
616
00:49:23,360 --> 00:49:27,920
compromise package short term accommodation and passenger transport and it's also clear that the
617
00:49:27,920 --> 00:49:33,600
original proposal was broader including more e-commerce platform deeming but that got cut back
618
00:49:33,600 --> 00:49:38,560
in the final agreement that reduction doesn't make this pillar small it just makes it more targeted
619
00:49:38,560 --> 00:49:44,160
because the mechanism is the real change and mechanism spread once a regulator proves that moving
620
00:49:44,160 --> 00:49:50,000
liability to the platform increases collectability that pattern doesn't stay in one box forever systems
621
00:49:50,000 --> 00:49:56,160
copy successful control patterns always now what triggers the deemed supplier treatment in the material
622
00:49:56,160 --> 00:50:01,520
you provided the webinar describes it bluntly if the underlying supplier isn't obliged to pay vat
623
00:50:01,520 --> 00:50:07,040
or the supplier doesn't provide a vat number the platform needs to charge vat on sales made via the
624
00:50:07,040 --> 00:50:12,320
platform and remitted to the authorities the platform has to check the status collect evidence
625
00:50:12,320 --> 00:50:17,520
and decide whether it is responsible that means your platform needs a decision engine and decision
626
00:50:17,520 --> 00:50:22,080
engines are where good intentions go to die if you don't enforce them with design because does
627
00:50:22,080 --> 00:50:28,000
this supplier have a vat number sounds like a simple field in reality it's on boarding validation
628
00:50:28,000 --> 00:50:33,760
life cycle and audit trail vat numbers change supplier status changes people type garbage into forms
629
00:50:33,760 --> 00:50:38,320
and if your platform can't prove that it asked checked and classified correctly at the time of
630
00:50:38,320 --> 00:50:42,640
the transaction you're not running a platform you're running conditional chaos with payment rails
631
00:50:42,640 --> 00:50:48,320
attached here's the uncomfortable truth pillar two makes tax a runtime concern in product design
632
00:50:48,320 --> 00:50:53,280
it reaches into your marketplace on boarding flow your pricing display your checkout calculation
633
00:50:53,280 --> 00:50:58,160
your invoicing logic your refund flow and your payout statements it's not a finance back office
634
00:50:58,160 --> 00:51:03,040
issue anymore because liability is determined at transaction time based on seller status and evidence
635
00:51:03,040 --> 00:51:08,560
captured at that moment so in architecture terms a platform underveda needs three things that most
636
00:51:08,560 --> 00:51:13,840
platforms don't build deliberately first identity and status capture you need to represent the seller
637
00:51:13,840 --> 00:51:19,680
as an entity with tax relevant attributes vat registration status vat number where applicable and
638
00:51:19,680 --> 00:51:24,880
whatever other status flags your tax team will insist on later the key is not the fields the key is
639
00:51:24,880 --> 00:51:30,240
that the platform must treat these as controlled inputs not optional profile data second decision
640
00:51:30,240 --> 00:51:36,880
logging every transaction needs a recorded decision platform is deemed supplier or platform is not
641
00:51:36,880 --> 00:51:42,080
deemed supplier and that decision must be reproducible not we usually treat these sellers as non-registered
642
00:51:42,080 --> 00:51:49,200
reproducible with linked evidence what data was present what validation was performed and when
643
00:51:49,200 --> 00:51:54,880
third reversible accounting platforms live on refunds cancellations chargebacks and disputes
644
00:51:54,880 --> 00:52:00,080
if you become the vat counter party you also become responsible for reversing vat correctly
645
00:52:00,080 --> 00:52:04,240
when the commercial transaction reverses if your refund pipeline can reverse money but not
646
00:52:04,240 --> 00:52:09,040
reverse tax with traceable linkage you've created a regulatory drift machine it will look fine
647
00:52:09,040 --> 00:52:14,080
in aggregate until it doesn't now anchor this back to the Microsoft ecosystem because that's where
648
00:52:14,080 --> 00:52:19,200
people keep getting this wrong if you run a platform like model dynamics 365 finance doesn't magically
649
00:52:19,200 --> 00:52:23,760
solve the deemed supplier logic finance will post what you tell it to post the liability decision has
650
00:52:23,760 --> 00:52:28,480
to happen upstream in your platform transaction layer and then land in finance as an accounting truth
651
00:52:28,480 --> 00:52:33,680
who supplied what who invoiced whom and which vat treatment applies power platform becomes the
652
00:52:33,680 --> 00:52:39,760
operational glue when reality breaks power automate can govern seller onboarding exceptions missing vat
653
00:52:39,760 --> 00:52:44,560
numbers failed validations and evidence capture power be I can show you how often the platform is
654
00:52:44,560 --> 00:52:50,480
becoming deemed supplier where exceptions cluster and whether your vat collected aligns with your deemed
655
00:52:50,480 --> 00:52:55,440
supply decisions and yes this pillar still collides with pillar one and pillar three if the platform
656
00:52:55,440 --> 00:53:00,480
becomes the supplier invoices still have to exist in structured form where applicable reporting
657
00:53:00,480 --> 00:53:05,680
still has to reconcile OSS still becomes relevant for cross border B2C flows the pipeline doesn't
658
00:53:05,680 --> 00:53:11,920
care that you call it platform rules it's still calculate report settle file prove pillar two just
659
00:53:11,920 --> 00:53:16,960
changes who is on the hook when the underlying seller isn't platform operating model redesign
660
00:53:16,960 --> 00:53:21,440
pricing and contracts stop being business only once the platform becomes the tax counterparty
661
00:53:21,440 --> 00:53:26,240
the operating model stops being a commercial abstraction it becomes a set of tax bearing decisions
662
00:53:26,240 --> 00:53:30,000
what the buyer sees what the seller agrees to what the platform retains and what gets
663
00:53:30,000 --> 00:53:34,640
remitted and the system will enforce those decisions whether you designed them or not start with
664
00:53:34,640 --> 00:53:39,600
pricing display because that's where liability turns into customer experience if your platform
665
00:53:39,600 --> 00:53:43,920
shows tax inclusive prices in one market and tax exclusive in another you're not just changing
666
00:53:43,920 --> 00:53:49,520
a UI label you're changing expectations about what the price means under a deemed supplier model the
667
00:53:49,520 --> 00:53:54,640
platform may be the one calculating and charging vat which means the platform owns the accuracy
668
00:53:54,640 --> 00:53:59,120
of that displayed price when the tax engine is wrong the customer doesn't blame the underlying host
669
00:53:59,120 --> 00:54:04,160
or driver they blame the platform that's not moral judgment it's behavior reality so the platform
670
00:54:04,160 --> 00:54:09,600
has to decide explicitly are we presenting gross prices net prices or a hybrid with tax breakdown
671
00:54:09,600 --> 00:54:14,000
and whatever you choose has to be consistent with how you invoice how you settle and how you reverse
672
00:54:14,000 --> 00:54:18,320
because refunds are where we'll fix it later goes to die if you refund a gross amount you must
673
00:54:18,320 --> 00:54:23,520
reverse the vat correctly if you refund a net amount in a just fee separately you must still reverse
674
00:54:23,520 --> 00:54:28,240
vat in proportion to what was actually charged if your workflow can't do that deterministically your
675
00:54:28,240 --> 00:54:33,360
accounting will drift and your reporting will become a probabilistic model now contracts most
676
00:54:33,360 --> 00:54:39,040
platforms treat contracts like a legal wrapper around product behavior terms of service seller agreements
677
00:54:39,040 --> 00:54:44,640
payout terms under pillar two contracts become tax architecture they define who supplies what who
678
00:54:44,640 --> 00:54:49,360
invoices whom and what evidence the platform can demand from sellers to make the deemed supplier
679
00:54:49,360 --> 00:54:54,080
decision this is where ambiguity creates double taxation or non-collection if the platform contract
680
00:54:54,080 --> 00:54:58,800
describes the platform as million intermediary but the platform is treated as deemed supplier for
681
00:54:58,800 --> 00:55:04,000
certain transactions you've created a split brain model the legal language says not us while the
682
00:55:04,000 --> 00:55:10,560
tax rule says you that mismatch isn't theoretical it appears as disputes when sellers cvat with
683
00:55:10,560 --> 00:55:16,000
held or when buyers receive invoices that don't match their expectation of who supplied the service
684
00:55:16,000 --> 00:55:21,920
so the contract has to align with operational reality who is the supplier of record in deemed scenarios
685
00:55:21,920 --> 00:55:26,800
what data the seller must provide and what happens when they don't what the platform is allowed to do
686
00:55:26,800 --> 00:55:32,160
when seller status changes how corrections cancellations and chargebacks affect vat treatment and yes
687
00:55:32,160 --> 00:55:36,720
this is painful because it forces product and legal to stop writing flexible language and start
688
00:55:36,720 --> 00:55:42,880
writing deterministic commitments that the systems can execute next payouts payout statements
689
00:55:42,880 --> 00:55:47,280
look like a finance detail until you realize they are the audit story customers and sellers actually
690
00:55:47,280 --> 00:55:52,080
read under deemed supplier the platform might collect the full amount from the buyer then retain fees
691
00:55:52,080 --> 00:55:57,120
retain vat to remit and pay the remainder to the seller if your payout statement can't explain that
692
00:55:57,120 --> 00:56:02,960
clearly you will generate disputes at scale and disputes become operational load which becomes
693
00:56:02,960 --> 00:56:07,440
shortcuts which becomes exception debt the payout statement needs to reconcile these numbers
694
00:56:07,440 --> 00:56:13,120
cleanly gross charge to buyer vat charged and retained for remittance where applicable platform fees
695
00:56:13,120 --> 00:56:18,400
and whether fees themselves have vat treatment depending on the scenario net paid out to the seller
696
00:56:18,400 --> 00:56:22,400
and it needs linkage to transaction identifiers that also tie back to invoicing and reporting
697
00:56:22,400 --> 00:56:26,560
identifiers otherwise your platform ledger and your tax ledger become too narratives that can't
698
00:56:26,560 --> 00:56:31,600
be reconciled without heroics now the ugly part refunds cancellations and chargebacks platforms live
699
00:56:31,600 --> 00:56:36,880
in reversals and reversals under pillar two aren't just reverse the payment they are tax events
700
00:56:36,880 --> 00:56:41,840
if you can't reverse vat correctly and link that reversal back to the original transaction and
701
00:56:41,840 --> 00:56:47,360
invoice representation you'll accumulate tiny mismatches that turn into big compliance headaches
702
00:56:47,360 --> 00:56:52,560
once reporting becomes near real time and cross validated so architecturally you need a reversal
703
00:56:52,560 --> 00:56:58,320
model that is transaction linked not period adjusted not will adjust vat in the next return
704
00:56:58,320 --> 00:57:03,840
that's the old world the new world is correction trails exist and mismatches are detectable this is
705
00:57:03,840 --> 00:57:09,040
where the Microsoft stack should be positioned carefully dynamics 365 finance is where the accounting
706
00:57:09,040 --> 00:57:16,320
truth lands gross fees vat liability and payables but the platform system is where the decision is made
707
00:57:16,320 --> 00:57:20,960
and where the evidence is captured if you feed finance a summarized journal without transaction
708
00:57:20,960 --> 00:57:25,520
context you've made finance blind blind systems can't prove power platform is the bridge power
709
00:57:25,520 --> 00:57:30,720
automate can enforce seller onboarding completeness root missing vat number issues and gate payouts
710
00:57:30,720 --> 00:57:35,280
when evidence is missing power bi can expose the operating model metrics you actually need
711
00:57:35,280 --> 00:57:40,560
deemed supply share dispute rate tied to vat with holding refund driven vat reversals and
712
00:57:40,560 --> 00:57:46,240
reconciliation gaps between platform ledger and finance pricing contracts payouts reversals
713
00:57:46,240 --> 00:57:50,960
under vda those aren't business only decisions they're the platform's tax control plane
714
00:57:50,960 --> 00:57:56,720
platform evidence identity checks location proofs and auditability if pinner two makes the platform
715
00:57:56,720 --> 00:58:01,520
the tax counterparty evidence becomes the platform's real inventory not listings not rides not
716
00:58:01,520 --> 00:58:05,920
night's booked evidence because the platform's liability decision isn't judged by how reasonable
717
00:58:05,920 --> 00:58:11,200
it sounded at the time it's judged by whether it was provable later transaction by transaction
718
00:58:11,200 --> 00:58:16,240
with inputs that existed at runtime so the platform needs two evidence tracks that never get to be
719
00:58:16,240 --> 00:58:22,960
best effort merchant status and location start with merchant status because the deemed supplier
720
00:58:22,960 --> 00:58:27,840
mechanism in the webinar hinges on whether the underlying supplier is obliged to pay vat or
721
00:58:27,840 --> 00:58:32,640
provides a vat number that means the platform must collect the vat number when it exists validate it
722
00:58:32,640 --> 00:58:38,000
when it matters and store the outcome as evidence not as profile decoration most platforms do this
723
00:58:38,000 --> 00:58:42,880
backwards they collect a vat number once during onboarding then treat it as a permanent truth
724
00:58:42,880 --> 00:58:47,600
that's how you end up charging or not charging vat based on stale data under a control plane model
725
00:58:47,600 --> 00:58:53,120
stale data is indistinguishable from negligence so the platform has to treat vat status as a life
726
00:58:53,120 --> 00:58:58,960
cycle state present missing invalid unverified verified date changed and it needs to bind that
727
00:58:58,960 --> 00:59:04,640
state to each transaction decision seller is vat registered isn't a global claim it's a claim at
728
00:59:04,640 --> 00:59:09,920
the moment of supply backed by whatever validation mechanism you used and if the seller won't provide a
729
00:59:09,920 --> 00:59:14,320
vat number the platform still can't shrug the platform must record that absence is part of the
730
00:59:14,320 --> 00:59:19,520
decision log asked not provided therefore deemed supply logic applied that distinction matters
731
00:59:19,520 --> 00:59:24,560
because audits don't argue about intent they argue about evidence now location location is where
732
00:59:24,560 --> 00:59:29,600
platforms lose control first because location data is messy multi-sourced and politically sensitive
733
00:59:29,600 --> 00:59:33,760
but vat rules don't care about sensitivity they care about place of supply logic and the ability
734
00:59:33,760 --> 00:59:38,320
to defend it and the practical problem is that a platform's where is often computed from weak
735
00:59:38,320 --> 00:59:44,720
signals billing address IP device region pickup location property address bank country
736
00:59:44,720 --> 00:59:48,720
and whatever the user typed at 2 a.m. so the platform has to decide which signals are
737
00:59:48,720 --> 00:59:53,200
authoritative for which transaction type and then capture the signals used for the decision not all
738
00:59:53,200 --> 00:59:58,480
signals the signals that matter for the determination if you can't state we used property address and
739
00:59:58,480 --> 01:00:03,200
booking dates for accommodation or we used pickup drop-off jurisdiction for passenger transport
740
01:00:03,200 --> 01:00:07,520
you're not determining tax you're guessing and once you're guessing you'll build inconsistent
741
01:00:07,520 --> 01:00:11,920
outcomes across refunds and chargebacks because the reversal process will grab a different
742
01:00:11,920 --> 01:00:16,480
signal than the original sale that's how you create drift the tax treatment changes because the
743
01:00:16,480 --> 01:00:21,200
data source changed not because the transaction changed so architecturally the platform needs a
744
01:00:21,200 --> 01:00:26,560
location evidence bundle per transaction the inputs used the resolved jurisdiction and the
745
01:00:26,560 --> 01:00:30,720
timestamp then when the transaction reverses the platform uses the same bundle to reverse tax
746
01:00:30,720 --> 01:00:37,440
consistently now auditability auditability is not we store logs auditability is can you reconstruct
747
01:00:37,440 --> 01:00:41,760
the decision and the payload without trusting any live system state that means the platform needs
748
01:00:41,760 --> 01:00:46,160
to retain the proofs and decisions linked to the transaction record the seller status used at the
749
01:00:46,160 --> 01:00:51,520
time including vat number if provided and validation result if performed the location evidence used
750
01:00:51,520 --> 01:00:56,000
to determine the treatment the decision outcome platform deemed supplier or not the invoicing
751
01:00:56,000 --> 01:01:01,280
representation if the platform issued invoices including identifiers the payout representation
752
01:01:01,280 --> 01:01:08,400
gross fees vat retained net payout linked to the same transaction identity and the correction
753
01:01:08,400 --> 01:01:14,080
trail when anything changes because anything will change a seller updates their vat number a
754
01:01:14,080 --> 01:01:19,200
booking gets cancelled a ride gets disputed a chargeback arrives three weeks later if your system
755
01:01:19,200 --> 01:01:22,800
can't maintain the chain of custody through those changes you'll spend your time arguing about
756
01:01:22,800 --> 01:01:27,120
which version was the real one it's never a fun argument so how does this map into a
757
01:01:27,120 --> 01:01:33,440
Microsoft ecosystem architecture without turning into a science project dynamics 365 finance is where
758
01:01:33,440 --> 01:01:38,640
the platforms accounting truth lands but the evidence can't live only in finance finance is not
759
01:01:38,640 --> 01:01:42,800
an evidence warehouse it's an accounting system if you force it to hold every proof artifact
760
01:01:42,800 --> 01:01:47,040
you'll create an un maintainable data model and still fail to answer audit questions quickly
761
01:01:47,040 --> 01:01:51,280
instead treat the evidence bundle as a governed record attached to the transaction in an evidence
762
01:01:51,280 --> 01:01:56,160
store with durable identifiers that finance can reference power platform becomes the control
763
01:01:56,160 --> 01:02:01,200
service for the evidence life cycle power apps can enforce seller onboarding fields and prevent
764
01:02:01,200 --> 01:02:06,960
half registered sellers from transacting power automate can route validation failures request missing
765
01:02:06,960 --> 01:02:11,600
vat numbers and block payouts when evidence requirements aren't met and power bi becomes the
766
01:02:11,600 --> 01:02:17,120
uncomfortable dashboard that shows where evidence quality is decaying how many sellers have unverified
767
01:02:17,120 --> 01:02:23,360
status how many transactions relied on weak location signals and how many reversals failed to match
768
01:02:23,360 --> 01:02:28,320
the original decision bundle the failure modes are predictable ambiguous seller roles create
769
01:02:28,320 --> 01:02:33,040
double taxation or non collection weak location proves create inconsistent treatment and
770
01:02:33,040 --> 01:02:38,640
unprovable decisions missing retention creates we can't reconstruct what happened which is just
771
01:02:38,640 --> 01:02:43,280
another way of saying we can't prove compliance so in pillar two evidence isn't paperwork it is
772
01:02:43,280 --> 01:02:48,960
the platform's ability to survive being the counterparty deemed supplier meets e invoicing
773
01:02:48,960 --> 01:02:54,640
drr reconciliation or collapse this is where pillar two stops being a platform tax discussion
774
01:02:54,640 --> 01:02:59,200
and collides with pillar one like a truck because once the platform becomes the deemed supplier it
775
01:02:59,200 --> 01:03:04,400
doesn't just collect vat it owns the regulated story the invoice the reporting the corrections
776
01:03:04,400 --> 01:03:09,840
and the proof and under vda those artifacts have to reconcile across systems that were never designed
777
01:03:09,840 --> 01:03:14,800
to agree at transaction speed deems a plier logic creates a new invoice issuer sometimes that
778
01:03:14,800 --> 01:03:19,600
issuer is the platform sometimes it's the underlying seller the problem is not choosing the problem is
779
01:03:19,600 --> 01:03:25,200
that your systems must behave consistently with that choice every time and at volume if the platform
780
01:03:25,200 --> 01:03:31,760
issues the invoice that invoice still has to align with e n 6931 semantics where the rule applies
781
01:03:31,760 --> 01:03:36,560
and it still has to feed digital reporting requirements on the deadlines your rail enforces
782
01:03:36,560 --> 01:03:41,120
that means your platform is now an e invoicing producer not just a marketplace and if you treat that
783
01:03:41,120 --> 01:03:46,160
as will generate an xml you're building a compliance facade that collapses the first time refunds
784
01:03:46,160 --> 01:03:51,200
and chargebacks hit the reason this is fragile is simple platforms don't run on invoices they
785
01:03:51,200 --> 01:03:56,640
run on events bookings rides cancellations adjustments fees payouts disputes partial refunds charge
786
01:03:56,640 --> 01:04:02,400
backs each of those events changes the economic reality and under a deemed supplier model each one
787
01:04:02,400 --> 01:04:09,360
can change the vat reality now add pillar one near real time reporting turns those changes into visible
788
01:04:09,360 --> 01:04:14,800
comparable deltas so the architectural question becomes brutally narrow can the platform reconcile
789
01:04:14,800 --> 01:04:20,400
three ledgers continuously the customer facing ledger what the buyer was charged including vat
790
01:04:20,400 --> 01:04:25,920
and what was refunded the seller facing ledger what the seller earned what fees were retained
791
01:04:25,920 --> 01:04:32,160
and what vat was withheld or remitted by the platform the tax facing ledger what was reported via d r r
792
01:04:32,160 --> 01:04:36,160
what acknowledgements were received what corrections were submitted and what is currently considered
793
01:04:36,160 --> 01:04:41,360
the truth by the authority rail if those three don't tie out the system doesn't just become messy
794
01:04:41,360 --> 01:04:45,920
it becomes undefendable and in a transaction control model undefendable becomes detectable quickly
795
01:04:45,920 --> 01:04:50,240
here's where most people mess up they build the deemed supplier logic as a pricing rule but leave
796
01:04:50,240 --> 01:04:55,680
invoicing and reporting as an afterthought so the platform charges vat post some accounting
797
01:04:55,680 --> 01:05:00,880
entries somewhere and then later tries to figure out reporting that is backwards underveda reporting
798
01:05:00,880 --> 01:05:05,600
is not downstream reporting is part of the transaction life cycle the fix is not complicated it is
799
01:05:05,600 --> 01:05:11,040
just unforgiving you need one transaction identity that survives the entire life cycle order
800
01:05:11,040 --> 01:05:17,520
or booking ID any invoice IDs generated any d rr message IDs any refund and correction IDs
801
01:05:17,520 --> 01:05:22,560
and the payout statement reference if you don't have stable identity reconciliation is manual forever
802
01:05:22,560 --> 01:05:27,520
then you need a state machine that spans both commerce and tax not just paid and refunded but
803
01:05:27,520 --> 01:05:35,120
invoiced reported acknowledged rejected corrected resubmitted those states aren't optional metadata
804
01:05:35,120 --> 01:05:40,160
they decide whether your vat collected equals vat reported and once those states diverge you are no
805
01:05:40,160 --> 01:05:45,280
longer managing vat you are managing variance now translate that into the Microsoft stack without
806
01:05:45,280 --> 01:05:51,040
pretending it's one product feature dynamic 365 finance remains the system of record for the
807
01:05:51,040 --> 01:05:56,800
accounting truth vat liability fees payables cash movements but the deemed supplier decision
808
01:05:56,800 --> 01:06:01,360
happens upstream in the platform transaction system and the evidentiary context must travel with
809
01:06:01,360 --> 01:06:07,280
it so finance needs transaction grade references not summarized journals that erase identity power
810
01:06:07,280 --> 01:06:12,080
platform becomes the orchestration and visibility layer that prevents collapse power automate should
811
01:06:12,080 --> 01:06:17,600
handle the moments where commerce events force tax events a cancellation triggers a credit note or
812
01:06:17,600 --> 01:06:23,600
correction a charge back triggers a reversal workflow a seller status change triggers validation and
813
01:06:23,600 --> 01:06:28,880
potentially a different deemed supplier outcome for future transactions and every one of those
814
01:06:28,880 --> 01:06:34,400
flows must attach evidence and linkages so you can prove the decision lineage later power bi is
815
01:06:34,400 --> 01:06:39,120
where you stop lying to yourself you need dashboards that answer what share of transactions are deemed
816
01:06:39,120 --> 01:06:44,720
supply what share successfully reported how many are stuck in exception states and where reconciliation
817
01:06:44,720 --> 01:06:50,720
gaps exist between platform ledger finance and drr acknowledgments if you can't see that daily you
818
01:06:50,720 --> 01:06:55,600
will discover it during an audit window which is the worst possible time to learn the system drifted
819
01:06:55,600 --> 01:06:59,680
and yes near real-time visibility makes mismatches immediately detectable that's the point
820
01:06:59,680 --> 01:07:04,960
wider reduces fraud by turning delay into observability the system will show you your inconsistencies
821
01:07:04,960 --> 01:07:09,520
faster than your organization can explain them so pillar two meeting pillar one gives you exactly
822
01:07:09,520 --> 01:07:14,800
two outcomes either you engineer reconciliation as a first class product stable identity deterministic
823
01:07:14,800 --> 01:07:19,600
states and evidence linked corrections or you operate a platform that can charge vat but can't
824
01:07:19,600 --> 01:07:24,480
prove why can't reconcile what happened and can't survive regulated reporting at speed that isn't
825
01:07:24,480 --> 01:07:29,840
a compliance risk that's a business model risk pillar three in one sentence fewer registrations
826
01:07:29,840 --> 01:07:34,400
stricter truth pillar three is where everyone relaxes because it sounds like simplification single
827
01:07:34,400 --> 01:07:40,320
vat registration os expansion fewer local vat numbers less admin and yes that's directionally true
828
01:07:40,320 --> 01:07:45,360
but it hides the trade the registration footprint shrinks while the truth requirements expand that is
829
01:07:45,360 --> 01:07:49,840
the bargain in the webinar research the one stop shop is framed as the mechanism that let's a
830
01:07:49,840 --> 01:07:55,600
business charge local vat in multiple member states but pay and report it through its home authority
831
01:07:55,600 --> 01:08:00,400
that reduces the need to register locally file locally and correspond locally enterprises love
832
01:08:00,400 --> 01:08:05,520
that story because local registrations are expensive and bureaucratic and they tend to multiply quietly
833
01:08:05,520 --> 01:08:12,320
over time but the system doesn't delete complexity it relocates it under an expanded os s model the tax
834
01:08:12,320 --> 01:08:17,920
authority still expects the correct vat to be charged per destination per category per rate the
835
01:08:17,920 --> 01:08:22,480
difference is that you're now aggregating and paying centrally so the compliance surface doesn't
836
01:08:22,480 --> 01:08:27,440
get smaller it gets more concentrated and concentration means two things better leverage when you get it
837
01:08:27,440 --> 01:08:32,000
right and faster failure when you don't the first foundational constraint from the research is the
838
01:08:32,000 --> 01:08:37,280
one most teams discover too late local input vat can't be deducted in the os s return the webinar says
839
01:08:37,280 --> 01:08:42,960
it directly output vat goes through os s local input vat comes back through a separate refund
840
01:08:42,960 --> 01:08:47,600
route with drag and timing cost that means os s is not just a reporting decision it's a treasury
841
01:08:47,600 --> 01:08:53,280
decision if you're incurring material input vat in a country warehousing local marketing returns
842
01:08:53,280 --> 01:08:58,720
handling events repairs then deregister everywhere can create a cash flow problem you didn't model
843
01:08:58,720 --> 01:09:04,400
so pillar three forces an enterprise to run an explicit strategy where do we stay locally registered
844
01:09:04,400 --> 01:09:09,760
because we need input vat efficiency and where do we accept os s plus refund friction because
845
01:09:09,760 --> 01:09:15,200
they admin savings outweigh the cash cost and the second constraint is even more uncomfortable
846
01:09:15,200 --> 01:09:20,480
os s simplifies filing not evidence you still need to prove what you sold where it was taxed
847
01:09:20,480 --> 01:09:24,640
why the rate applied and how you computed it the only difference is that the evidence pack
848
01:09:24,640 --> 01:09:29,840
now needs to support central aggregation this is where enterprises break systems they treat os s
849
01:09:29,840 --> 01:09:35,200
as one portal solves everything and then they discover their order systems don't store the location
850
01:09:35,200 --> 01:09:40,640
evidence consistently their tax engine changes rates mid period without traceability and their
851
01:09:40,640 --> 01:09:45,600
fx handling creates drift between what was charged what was settled and what was reported
852
01:09:46,240 --> 01:09:52,160
because under pillar three cross border truth becomes an accounting product destination rate
853
01:09:52,160 --> 01:09:58,400
taxable amount tax amount currency and timestamp all tied to a transaction identity you can audit
854
01:09:58,400 --> 01:10:03,360
so architecturally the key shift is registration footprint shrinks data completeness expands
855
01:10:03,360 --> 01:10:07,840
you can't rely on local accountants to make sense of it in each country anymore because you're
856
01:10:07,840 --> 01:10:12,640
explicitly centralizing that means your systems have to carry more of the burden classification
857
01:10:12,640 --> 01:10:17,600
place of supply logic exemptions customer status and the evidence that supports those decisions
858
01:10:17,600 --> 01:10:21,760
and this is where reverse charge expansion starts to matter because it's part of the same operating
859
01:10:21,760 --> 01:10:27,200
model in the webinar they describe reverse charge as a simplification non-established supplier
860
01:10:27,200 --> 01:10:32,960
invoices without vat customer accounts for vat and by 2028 it broadens to many scenarios when
861
01:10:32,960 --> 01:10:38,000
the supplier isn't established and the customer has a local vat number that reduces registrations
862
01:10:38,560 --> 01:10:43,920
great but it punishes sloppy customer classification if you can't reliably decide whether the
863
01:10:43,920 --> 01:10:49,040
customer is taxable has a valid vat number and meets the conditions you're invoicing flips between
864
01:10:49,040 --> 01:10:54,000
vat charged and reverse charge incorrectly under transaction level controls and cross validation
865
01:10:54,000 --> 01:10:59,040
those errors don't hide they surface as disputes mismatches and correction traffic so pillar three
866
01:10:59,040 --> 01:11:05,200
isn't less work it's different work it turns vat into a centralized data discipline problem now map
867
01:11:05,200 --> 01:11:11,120
that to the Microsoft ecosystem without pretending you can configure your way out of it dynamics 365
868
01:11:11,120 --> 01:11:17,840
finance remains the accounting truth liabilities postings and the ledger logic that must reconcile
869
01:11:17,840 --> 01:11:22,160
but finance can't invent evidence it didn't receive if your commerce and billing systems don't
870
01:11:22,160 --> 01:11:27,200
attach destination and status data to each transaction finance will beautifully post the wrong
871
01:11:27,200 --> 01:11:32,160
truth consistently power platform becomes the way you operationalize the stricter truth power
872
01:11:32,160 --> 01:11:38,320
automate routes the exceptions that pillar three creates missing evidence invalid vat IDs ambiguous
873
01:11:38,320 --> 01:11:44,640
customer status rate disputes and refund adjustments that need to land correctly in the oss aggregation
874
01:11:44,640 --> 01:11:50,560
model power bi becomes your visibility layer liability by member state variance between expected
875
01:11:50,560 --> 01:11:55,760
and collected vat and days to close for the vat period as a measurable indicator of architectural
876
01:11:55,760 --> 01:12:01,280
health fewer registrations is real but it comes with stricter truth because you can't decentralize
877
01:12:01,280 --> 01:12:06,240
ambiguity and still centralize reporting and that sets up the next workflow checkout tax to oss
878
01:12:06,240 --> 01:12:11,840
ios return preview with evidence and fx discipline that actually ties out workflow to overview check
879
01:12:11,840 --> 01:12:18,400
out tax oss ios s return preview that ties out workflow two is the one executives love to talk about
880
01:12:18,400 --> 01:12:23,520
an architect's quietly fear the moment your checkout calculates vat you're already committing
881
01:12:23,520 --> 01:12:28,800
yourself to a future filing position under pillar three that filing position often routes through oss
882
01:12:28,800 --> 01:12:33,920
or oss which sounds like simplification until you realize the only way it works is if your transaction
883
01:12:33,920 --> 01:12:39,680
data can be aggregated defended and reconciled without improvisation so the workflow starts at the
884
01:12:39,680 --> 01:12:45,200
only place that matters order time tax determination at checkout can't be an afterthought anymore because
885
01:12:45,200 --> 01:12:50,160
the numbers that hit the customer's screen become the numbers you later report and pay if you
886
01:12:50,160 --> 01:12:55,440
true it up later you've created a drift engine the customer paid one truth your ledger posted a
887
01:12:55,440 --> 01:13:00,800
second truth and your oss return tries to explain a third that's not compliance that's arithmetic
888
01:13:00,800 --> 01:13:08,640
theater the pipeline you want is deterministic calculate capture evidence lock critical rates
889
01:13:08,640 --> 01:13:14,720
and persist the decision first calculate the tax based on destination taxability and exemptions
890
01:13:14,720 --> 01:13:18,880
pillar three doesn't remove the need to know the correct member state treatment it just changes
891
01:13:18,880 --> 01:13:23,680
where you reported so you need a consistent way to derive destination including whatever evidence
892
01:13:23,680 --> 01:13:28,800
your business uses to justify that destination the reason this works is brutal if you can't prove
893
01:13:28,800 --> 01:13:35,040
why you treated a sale as taxable in a specific member state at a specific rate oss simply centralizes
894
01:13:35,040 --> 01:13:41,200
your inability to explain yourself second capture evidence as part of the order record not as a side
895
01:13:41,200 --> 01:13:47,040
attachment at minimum you need the customer's status signal that drove the logic the location
896
01:13:47,040 --> 01:13:53,920
signal that drove destination and a timestamp if b2b is in play the customer's vat id status becomes
897
01:13:53,920 --> 01:13:58,720
part of the decision context not because it's nice to have but because reverse charge and vat
898
01:13:58,720 --> 01:14:03,440
charging decisions depend on it and the wrong choice creates mismatches the other side can detect
899
01:14:03,440 --> 01:14:08,560
third fx discipline if you sell cross-border you will deal with currency conversion and you will
900
01:14:08,560 --> 01:14:14,960
deal with it multiple times at authorization at capture at settlement and at reporting if you let
901
01:14:14,960 --> 01:14:19,520
each system choose its own rate at its own time you'll create irreconcilable pennies that turn into
902
01:14:19,520 --> 01:14:25,440
unreconscilable totals so the workflow needs an explicit reporting fx decision which rate source you
903
01:14:25,440 --> 01:14:31,440
used for vat reporting purposes and which timestamp anchored it lock it in the transaction context
904
01:14:31,440 --> 01:14:35,920
and do not let it drift just because the payment process are settled later at a different rate now
905
01:14:35,920 --> 01:14:39,920
you have a transaction record that actually means something from there you build a return preview
906
01:14:39,920 --> 01:14:44,640
which is where most organizations find out they never had a data model just a set of screens and oss
907
01:14:44,640 --> 01:14:49,680
ios s preview is not the final filing and it's not a quarterly surprise it's an aggregation view
908
01:14:49,680 --> 01:14:55,600
that should be producible on demand by member state by vat rate by category and by reporting period
909
01:14:55,600 --> 01:15:00,800
tied back to underlying transaction IDs if you can't drill from a return line to the list of orders
910
01:15:00,800 --> 01:15:04,640
that created it you don't have a preview you have an estimate and the preview must surface
911
01:15:04,640 --> 01:15:10,240
exceptions not hide them missing location evidence unresolved customer status orders with ambiguous
912
01:15:10,240 --> 01:15:15,840
tax ability rate changes applied inconsistently refunds posted without linked reversal of vat
913
01:15:15,840 --> 01:15:21,040
these should light up as an exception q because a preview that looks clean by suppressing bad data
914
01:15:21,040 --> 01:15:25,920
is how you end up filing wrong with confidence now map this to the Microsoft stack dynamics
915
01:15:25,920 --> 01:15:31,600
365 finance owns the accounting truth so the postings that represent output vat by jurisdiction
916
01:15:31,600 --> 01:15:36,240
need to reconcile back to the checkout decision record power platform is where you make that practical
917
01:15:36,800 --> 01:15:42,240
power automate routes evidence gaps and classification failures to the right owners before period end
918
01:15:42,240 --> 01:15:47,920
and power bi gives you the operational view liabilities by member state exception aging and variants
919
01:15:47,920 --> 01:15:54,400
between expected vat from checkout and posted vat in finance this is the payoff executives get
920
01:15:54,400 --> 01:16:00,880
sell everywhere file once but only because you engineered calculate once prove always reverse charge
921
01:16:00,880 --> 01:16:05,760
expansion simplification that punishes sloppy customer classification reverse charge sounds like
922
01:16:05,760 --> 01:16:10,960
mercy it is not its simplification for the state and administrative relief for the supplier but only
923
01:16:10,960 --> 01:16:16,400
if the enterprise can classify customers and establishments correctly every time at transaction speed
924
01:16:16,400 --> 01:16:21,520
the webinar research describes the basic mechanism the non-established supplier invoices without
925
01:16:21,520 --> 01:16:27,200
vat and the customer accounts for the vat in their own return that reduces the need for local vat
926
01:16:27,200 --> 01:16:32,880
registrations it also moves the failure point upstream into customer data and establishment logic
927
01:16:32,880 --> 01:16:38,480
where most organizations are structurally undisciplined this is the foundational mistake teams treat
928
01:16:38,480 --> 01:16:43,200
reverse charge eligible like a tax code you can toggle in reality it's a decision outcome derived
929
01:16:43,200 --> 01:16:48,160
from facts where the supplier is established for vat purposes where the supply takes place
930
01:16:48,160 --> 01:16:53,120
what the customer is and whether the customer has a local vat number that meets the conditions
931
01:16:53,120 --> 01:16:57,760
when those facts are wrong reverse charge becomes a liability misallocation engine
932
01:16:57,760 --> 01:17:02,560
and under veda's direction of travel more transaction level reporting and faster visibility
933
01:17:02,560 --> 01:17:07,520
misallocations don't sit quietly until year end they surface as mismatches the research also points
934
01:17:07,520 --> 01:17:12,880
to timeline pressure the reverse charge expansion is phased with broader expansion by 2028 in the
935
01:17:12,880 --> 01:17:18,160
webinar discussion the exact date matters less than the architectural consequence you can't
936
01:17:18,160 --> 01:17:23,360
bolt this on later because the data you need has to exist before the first invoice is created
937
01:17:23,360 --> 01:17:28,160
retroactively fixing customer classification after invoices go out is how you manufacture correction
938
01:17:28,160 --> 01:17:33,520
traffic so what actually breaks customer vat id status is the obvious one and you already heard why
939
01:17:33,520 --> 01:17:38,400
vat id validation is evidence not decoration but reverse charge adds a sharper edge it's not
940
01:17:38,400 --> 01:17:43,600
enough that a vat id exists it has to be the right vat id for the customer in the relevant member
941
01:17:43,600 --> 01:17:49,040
state and it has to be valid at the time of supply if you store a vat number in dynamics and call it
942
01:17:49,040 --> 01:17:54,080
done you'll eventually reverse charge the wrong customer or charge vat when you shouldn't
943
01:17:54,080 --> 01:17:59,600
and the purchaser side reporting will not match your story then there's establishment logic the webinar
944
01:17:59,600 --> 01:18:03,680
frames the reverse charge scenario around a supplier that is not established in a customer that
945
01:18:03,680 --> 01:18:08,960
has a local vat number that sounds simple until the enterprise has branches local warehouses
946
01:18:08,960 --> 01:18:15,040
service teams or other footprints that people casually refer to as just operations for vat those
947
01:18:15,040 --> 01:18:20,640
footprints can matter if the business behaves as established for vat purposes in a jurisdiction the
948
01:18:20,640 --> 01:18:25,200
reverse charge assumption can collapse and if your ERP doesn't have a governed way to represent
949
01:18:25,200 --> 01:18:30,160
establishment flags and their effect on invoicing you will encode the wrong policy this is the part
950
01:18:30,160 --> 01:18:36,240
nobody enjoys reverse charge requires a deterministic customer classification model not a free
951
01:18:36,240 --> 01:18:42,080
text field not b2b b2c as a marketing concept a model that answers for each transaction is the
952
01:18:42,080 --> 01:18:47,920
customer a taxable person which vat number is in scope what validations were performed and what
953
01:18:47,920 --> 01:18:53,840
rule path produce the invoicing outcome in Microsoft terms the risk pattern is predictable dynamics
954
01:18:53,840 --> 01:18:58,560
365 finance will happily post an invoice with a reverse charge tax code if you tell it to that
955
01:18:58,560 --> 01:19:02,880
does not mean the decision was correct it just means the ledger now contains a formal looking mistake
956
01:19:02,880 --> 01:19:07,840
so you need to enforce the decision before posting not after that means the customer record has to
957
01:19:07,840 --> 01:19:14,640
carry controlled attributes that feed tax determination vat registration status vat numbers
958
01:19:14,640 --> 01:19:19,600
with jurisdiction context and whatever flags your tax policy requires and the transaction has to
959
01:19:19,600 --> 01:19:24,160
capture the specific classification used at that moment because customer master data changes
960
01:19:24,160 --> 01:19:29,280
over time if you only keep current state you lose the ability to prove why you treated an invoice
961
01:19:29,280 --> 01:19:34,240
a certain way six months ago now here's where most people mess up operationally they let sales create
962
01:19:34,240 --> 01:19:38,720
customers sales will create customers because the business wants revenue and revenue doesn't wait
963
01:19:38,720 --> 01:19:43,040
for tax hygiene under reverse charge expansion that becomes a structural conflict so you don't
964
01:19:43,040 --> 01:19:48,240
solve it with training you solve it with gates power automate is the obvious gatekeeper here when a
965
01:19:48,240 --> 01:19:53,680
customer is created or modified rooted through validation steps require the vat number in the right
966
01:19:53,680 --> 01:19:59,120
format when the scenario demands it run the validation and store the result if the customer is missing
967
01:19:59,120 --> 01:20:04,240
the minimum classification you don't let invoicing proceed on reverse charge eligible flows you
968
01:20:04,240 --> 01:20:09,280
force the organization to finish on boarding and power bi becomes the compliance radar how many
969
01:20:09,280 --> 01:20:15,040
invoices used reverse charge how many lacked a validated vat number at the time of invoicing how many
970
01:20:15,040 --> 01:20:20,560
required correction and which business units generate the most classification exceptions reverse
971
01:20:20,560 --> 01:20:25,840
charge reduces registrations fine but it punishes sloppy customer classification because the system
972
01:20:25,840 --> 01:20:30,480
can only be simplified when the facts are enforced if you don't enforce them you're not simplifying
973
01:20:30,480 --> 01:20:36,000
anything you're just moving the failure earlier and making it visible faster own goods transfers
974
01:20:36,000 --> 01:20:41,120
and inventory the registration pain shifts into reporting discipline reverse charge expansion
975
01:20:41,120 --> 01:20:46,480
punishes sloppy customer classification own goods transfers punish sloppy inventory truth because
976
01:20:46,480 --> 01:20:50,880
once pillar three expands oss and reduces the need for local vat registrations the old pain
977
01:20:50,880 --> 01:20:56,320
doesn't disappear it migrates instead of you must register because stock exists in country the
978
01:20:56,320 --> 01:21:01,440
system moves toward you must report the movement cleanly with identifiers and reconciled later
979
01:21:02,000 --> 01:21:06,960
the webinar research frames the direction transfers of own goods get pulled into the one stop shop logic
980
01:21:06,960 --> 01:21:11,440
and the speakers even call out that consignment stock simplifications become unnecessary if stock
981
01:21:11,440 --> 01:21:16,960
movements can be reported via oss in future that sounds like relief it is but it's the kind of
982
01:21:16,960 --> 01:21:22,000
relief that comes with a new control surface inventory events become tax events most enterprises
983
01:21:22,000 --> 01:21:27,600
have never treated inventory movements as regulated facts they treat them as operational noise
984
01:21:27,600 --> 01:21:33,680
picks packs transfers adjustments cycle counts reclassifications scrapping returns to vendor
985
01:21:33,680 --> 01:21:38,640
crosstalk movements and the occasional we fix the location code warehouses survive on local
986
01:21:38,640 --> 01:21:43,760
pragmatism ERP survive on delayed reconciliation the business survives because month end absorbs
987
01:21:43,760 --> 01:21:49,200
the inconsistencies vdare removes the hiding place again if your vat position depends on where stock is
988
01:21:49,200 --> 01:21:54,160
when it moved and what it became then inventory is no longer just supply chain it's part of the vat
989
01:21:54,160 --> 01:21:59,760
reporting model and here's the foundational misunderstanding teams assume own goods transfers are rare
990
01:21:59,760 --> 01:22:05,200
they are not any business with EU warehousing multi-country fulfillment repair loops returns hubs
991
01:22:05,200 --> 01:22:09,360
or redistribution channels generates these movements continuously they just don't label them as
992
01:22:09,360 --> 01:22:14,080
tax events today because the registration model forced them to solve it with local vat numbers
993
01:22:14,080 --> 01:22:19,440
and local compliance processes once registration friction reduces reporting discipline becomes the
994
01:22:19,440 --> 01:22:24,800
gate so what does reporting discipline mean in architectural terms first you need event integrity
995
01:22:24,800 --> 01:22:30,720
every stock movement that matters for vat must have a stable unique identity movement id date
996
01:22:30,720 --> 01:22:35,920
watch time from location to location sqe-u quantity and valuation context if you can't uniquely
997
01:22:35,920 --> 01:22:40,320
identify the movement you can't prove it happened once you can't prevent duplicates in reporting
998
01:22:40,320 --> 01:22:45,840
and you can't link corrections later and yes duplicates happen warehouses retry integrations
999
01:22:45,840 --> 01:22:51,760
interfaces replay people repost systems lag and then catch up if you don't design identity into the
1000
01:22:51,760 --> 01:22:56,080
movement reporting pipeline you'll manufacture phantom transfers that look like taxable behavior
1001
01:22:56,080 --> 01:23:00,560
second you need classification integrity not every movement is equal summer internal relocations
1002
01:23:00,560 --> 01:23:06,000
within a country some are cross-border transfers summer returns that unwind previous sales summer
1003
01:23:06,000 --> 01:23:10,880
repairs that change the nature of the goods summer write offs that should never appear as a transfer
1004
01:23:10,880 --> 01:23:15,520
but will if your process model uses the same transaction type for convenience convenience is the
1005
01:23:15,520 --> 01:23:21,120
enemy here because once you centralize reporting through oss the system expects you to know what the
1006
01:23:21,120 --> 01:23:26,080
movement is not just that something moved third you need reconciliation integrity inventory
1007
01:23:26,080 --> 01:23:31,280
movements must tie into your sales flows your invoicing flows and your cash flows not because it's
1008
01:23:31,280 --> 01:23:35,920
aesthetically pleasing but because authorities don't accept the warehouse did its thing they ask
1009
01:23:35,920 --> 01:23:40,480
why goods appeared in one member state whether they were subsequently sold there and how that aligns
1010
01:23:40,480 --> 01:23:46,240
with reported vat this is where enterprises fall apart inventory and finance operate as parallel
1011
01:23:46,240 --> 01:23:51,600
realities warehouse truth says stock moved finance truth says nothing changed until a sale happened
1012
01:23:51,600 --> 01:23:55,840
tax truth eventually tries to reconcile those with local registrations and spreadsheets under pillar
1013
01:23:55,840 --> 01:24:00,080
three you're building a central model therefore you can't afford parallel realities now map
1014
01:24:00,080 --> 01:24:05,520
this back to the Microsoft stack dynamics 365 finance is often where the financial side of inventory
1015
01:24:05,520 --> 01:24:10,560
lives but the operational truth frequently lives in warehouse management processes and integrations
1016
01:24:10,560 --> 01:24:16,240
that finance sees late summarized or sanitized that's survivable under periodic compliance it is
1017
01:24:16,240 --> 01:24:21,040
not survivable under transaction grade reporting so you need a pipeline where inventory events
1018
01:24:21,040 --> 01:24:26,080
can be consumed as first class inputs to tax reporting with the same design laws as invoices
1019
01:24:26,080 --> 01:24:31,040
canonical representation stable identifiers and a correction trail power platform helps here but only
1020
01:24:31,040 --> 01:24:35,920
if you use it for governance not for duct tape power automate can root inventory exceptions
1021
01:24:35,920 --> 01:24:40,720
missing movement fields invalid location codes cross border transfers without required references
1022
01:24:40,720 --> 01:24:45,600
or movements posted outside expected timelines it can enforce that remediation happens at the
1023
01:24:45,600 --> 01:24:50,800
source not by editing downstream payloads and it can ensure every correction is logged with actor
1024
01:24:50,800 --> 01:24:55,040
reason and linkage to the original movement identity power be eyes where you stop pretending
1025
01:24:55,040 --> 01:24:59,680
inventory is someone else's problem you want dashboards that show cross border movement volume
1026
01:24:59,680 --> 01:25:04,640
by lane unmatched movements that don't tie to sales or fulfillment correction rates and aging on
1027
01:25:04,640 --> 01:25:09,600
movement exceptions if those metrics spike your registration savings are quietly converting into
1028
01:25:09,600 --> 01:25:15,120
reporting risk so yes pillar three can reduce local registrations driven by stock but the trade is
1029
01:25:15,120 --> 01:25:20,080
absolute warehouse moves become reportable facts and facts require discipline if you can't run
1030
01:25:20,080 --> 01:25:25,120
inventory like a reliable event stream you don't get simplification you get a new category of
1031
01:25:25,120 --> 01:25:31,440
exception debt and it will be louder than the old one cash flow and vat os reduces admin
1032
01:25:31,440 --> 01:25:37,200
not treasury risk pillar three sells a simple story fewer vat registrations fewer local filings one
1033
01:25:37,200 --> 01:25:41,920
reporting channel that stories true it's also incomplete because vat isn't just compliance vat is
1034
01:25:41,920 --> 01:25:46,320
cash and cash doesn't care that your filing process got cleaner the webinar research states the
1035
01:25:46,320 --> 01:25:52,320
constraint most finance teams learn the hard way local input vat can't be deducted in the oss
1036
01:25:52,320 --> 01:25:58,560
return output vat goes through the oss mechanism but input vat recovery stays on a refund route
1037
01:25:58,560 --> 01:26:03,440
separate process separate timing separate risk so oss reduces admin but it does not reduce
1038
01:26:03,440 --> 01:26:08,320
treasury exposure it often increases it because you've centralized the output liabilities
1039
01:26:08,320 --> 01:26:12,800
while leaving the input recovery fragmented and slower this is the part that breaks budgets
1040
01:26:12,800 --> 01:26:17,040
enterprises model vda as a compliance program then discover a working capital program showed up
1041
01:26:17,040 --> 01:26:22,160
instead when you can't net input vat against output vat in the same return you create a timing
1042
01:26:22,160 --> 01:26:27,200
gap that gap becomes a cash float you have to fund and if you operate at scale across multiple
1043
01:26:27,200 --> 01:26:31,120
member states that float becomes material whether you like it or not so the decision point
1044
01:26:31,120 --> 01:26:36,000
becomes uncomfortable and very practical do you keep some local vat registrations even if you
1045
01:26:36,000 --> 01:26:41,440
could move transactions into oss because can and should diverge the moment input vat matters if you
1046
01:26:41,440 --> 01:26:46,880
have meaningful local costs warehousing returns processing marketing subcontractors repairs fuel
1047
01:26:46,880 --> 01:26:51,920
property costs then reclaim timing becomes treasury risk yes a refund route exists but it
1048
01:26:51,920 --> 01:26:57,280
introduces drag and drag becomes exposure the system behaves like this compliance simplification pushes
1049
01:26:57,280 --> 01:27:03,040
you toward oss but cash efficiency sometimes pulls you back toward local registration that isn't in
1050
01:27:03,040 --> 01:27:08,320
decision that is architecture meeting finance reality now here's the trap most organizations fall
1051
01:27:08,320 --> 01:27:13,520
into they treat cash flow as a reporting output they wait until month end and ask what's our vat
1052
01:27:13,520 --> 01:27:18,160
payable under vda that question is too late because transaction level compliance drives earlier
1053
01:27:18,160 --> 01:27:22,560
visibility and earlier accountability if you can see liabilities building daily then leadership
1054
01:27:22,560 --> 01:27:27,120
will expect you to forecast them daily and if your systems can't produce a reliable forecast
1055
01:27:27,120 --> 01:27:31,760
finance will build one in spreadsheets spreadsheets become the shadow treasury system shadow systems
1056
01:27:31,760 --> 01:27:36,640
become ungoverned ungoverned becomes audit pain so you need treasury forecasting as part of the vat
1057
01:27:36,640 --> 01:27:41,920
pipeline not as a separate finance ritual what does that mean in practice first forecast liabilities
1058
01:27:41,920 --> 01:27:46,480
by member state not as one blended number oss centralizes filing but it doesn't change that
1059
01:27:46,480 --> 01:27:50,960
the liability is still due across jurisdictions you need to know whether vat is accumulating
1060
01:27:50,960 --> 01:27:55,680
what rate mixes driving it and what timing profile it follows otherwise you can't plan cash
1061
01:27:55,680 --> 01:28:00,560
and you can't explain variance when the payable spikes second model timing not just totals
1062
01:28:00,560 --> 01:28:06,800
vat exposure isn't just how much it's when under an oss regime your payment timing might be
1063
01:28:06,800 --> 01:28:12,000
predictable but your cash collection timing is not especially when sales channels psp settlement
1064
01:28:12,000 --> 01:28:17,840
delays refunds and chargebacks distort the cash curve if you don't model timing you'll treat vat
1065
01:28:17,840 --> 01:28:22,240
like profit and spend it that mistake never dies it just gets a new policy memo every year third
1066
01:28:22,240 --> 01:28:27,280
include fx exposure explicitly workflow number two already forced effects discipline at transaction
1067
01:28:27,280 --> 01:28:32,480
time treasury needs the same discipline at forecast time if you forecast vat using one rate basis but
1068
01:28:32,480 --> 01:28:38,000
settle using another your liability moves without any underlying business change that creates executive
1069
01:28:38,000 --> 01:28:42,960
confusion and executives respond to confusion with governance theater better to run the numbers
1070
01:28:42,960 --> 01:28:47,680
on purpose than to explain why they drifted now translate this to Microsoft systems because this
1071
01:28:47,680 --> 01:28:54,080
is where the architecture either reinforces truth or manufactures illusions dynamic 365 finance
1072
01:28:54,080 --> 01:28:59,360
holds the ledger truth vat liability accounts receivables settlements and cash but finance only knows
1073
01:28:59,360 --> 01:29:04,080
what was posted it doesn't automatically know what's expected based on order flow and it doesn't
1074
01:29:04,080 --> 01:29:10,240
automatically know what input vat recovery timing looks like across refund routes so you need a vat
1075
01:29:10,240 --> 01:29:14,480
cash view that ties three things together what was collected at checkout or invoicing what was
1076
01:29:14,480 --> 01:29:19,200
posted as liability in finance what was actually paid or recovered and when power bi is the obvious
1077
01:29:19,200 --> 01:29:25,360
cockpit here not for pretty charts for operational truth vat collected versus vat reported versus vat
1078
01:29:25,360 --> 01:29:30,320
remitted forecasted payable by period exposure by member state and currency variance explanations
1079
01:29:30,320 --> 01:29:35,120
driven by refunds chargebacks and effects changes and one executive kpi that matters more than anyone
1080
01:29:35,120 --> 01:29:40,960
admits days to close the vat period if that number grows your pipeline is decaying power automate is
1081
01:29:40,960 --> 01:29:45,760
the enforcement layer that keeps treasury from inheriting chaos when refund volumes spike
1082
01:29:45,760 --> 01:29:50,640
automate can force tax reversal workflows to complete before payouts release when refund claims
1083
01:29:50,640 --> 01:29:56,000
for input vat stall automate can raise aging alerts and require evidence pack completeness when a
1084
01:29:56,000 --> 01:30:01,040
business unit starts creating off ledger adjustments automate can root it into a controlled correction
1085
01:30:01,040 --> 01:30:07,360
path instead of letting it leak into will reconcile it later oss reduces admin fine but it does
1086
01:30:07,360 --> 01:30:12,800
not reduce treasury risk it exposes it and once vat becomes observable daily cash risk becomes
1087
01:30:12,800 --> 01:30:16,960
observable daily to whether you engineered for that reality or just hoped it would stay invisible
1088
01:30:16,960 --> 01:30:23,760
workflow three overview psp settlement checkout dr bank here's the workflow that exposes whether
1089
01:30:23,760 --> 01:30:28,800
you actually run a controlled vat pipeline or whether you just post accounting entries and hope
1090
01:30:28,800 --> 01:30:34,480
reconciliation sorts itself out psp settlement because payment service providers don't settle like your
1091
01:30:34,480 --> 01:30:39,760
ERP thinks they do they settle net they batch they deduct fees they hold reserves they replay charge
1092
01:30:39,760 --> 01:30:45,040
backs weeks later and they do all of that while your tax reporting story is trying to be transaction
1093
01:30:45,040 --> 01:30:49,920
perfect so workflow number three is the three way sometimes four way reconciliation loop checkout says
1094
01:30:49,920 --> 01:30:54,800
what you charged dr says what you reported the psp says what you actually received the bank says
1095
01:30:54,800 --> 01:31:00,560
what cash really landed if those don't align your vat payable number becomes a belief system and
1096
01:31:00,560 --> 01:31:05,520
under vda belief systems get audited start with the common failure mode the business trusts the
1097
01:31:05,520 --> 01:31:11,440
order system more than the cash system the order system says 120 collected 20 body vat but the
1098
01:31:11,440 --> 01:31:18,560
psp settles 114.37 because it deducted fees converted currency netted refunds and included transactions
1099
01:31:18,560 --> 01:31:23,600
from other days in the same payout finance then post the payout as revenue and clears receivables
1100
01:31:23,600 --> 01:31:28,000
and vat sits in the ledger like it's clean it isn't the system did not collect what you think it
1101
01:31:28,000 --> 01:31:33,840
collected and if vat is included in that gross the difference isn't just a variance it's a question
1102
01:31:33,840 --> 01:31:38,720
where did the vat go so the objective of workflow number three is narrow and brutal prove the tax
1103
01:31:38,720 --> 01:31:44,320
collected equals tax reported equals tax remitted not conceptually practically with evidence
1104
01:31:44,320 --> 01:31:49,360
that means you need a canonical settlement model one that can represent the psp payout as a structured
1105
01:31:49,360 --> 01:31:55,440
object payout id payout date currency gross amounts fees adjustments refunds chargebacks reserves
1106
01:31:55,440 --> 01:31:59,920
and net amount then you need to map that payout object back to the underlying transactions at checkout
1107
01:31:59,920 --> 01:32:04,080
level this is where most people mess up they try to reconcile at the journal level one payout
1108
01:32:04,080 --> 01:32:08,640
journal to one bank statement line that's not reconciliation that's matching two summaries
1109
01:32:08,640 --> 01:32:14,000
and calling it done under vda summaries are where fraud and errors hide which is why the system is
1110
01:32:14,000 --> 01:32:18,480
shifting toward transaction visibility in the first place so you reconcile a transaction lineage
1111
01:32:18,480 --> 01:32:24,640
checkout transaction id payment intent charge id psp payout line bank statement line if you can't
1112
01:32:24,640 --> 01:32:28,720
traverse that chain you can't explain variances and if you can't explain variances you can't
1113
01:32:28,720 --> 01:32:34,720
prove your vat position now add drr to the loop drr is not cash aware drr is invoice aware
1114
01:32:34,720 --> 01:32:39,200
it knows what was invoiced and reported and it can acknowledge or reject but it doesn't know
1115
01:32:39,200 --> 01:32:44,400
that the psp withheld a portion or that a charge back landed later so your architecture needs to link
1116
01:32:44,400 --> 01:32:49,840
drr identifiers to the same transaction identity used in payments so that when cash devates from
1117
01:32:49,840 --> 01:32:54,160
expectation you can determine whether the tax story needs a correction event that's the hidden
1118
01:32:54,160 --> 01:32:59,120
pressure payment events create tax correction obligations refunds and chargebacks aren't just
1119
01:32:59,120 --> 01:33:04,160
revenue reversals they are vat reversals when vat was collected if your payment pipeline can process
1120
01:33:04,160 --> 01:33:08,080
refunds without triggering the tax correction trail you've built a drift machine that leaks
1121
01:33:08,080 --> 01:33:14,400
vat truth slowly then forces a painful cleanup later so here's the vat wallet discipline treat vat
1122
01:33:14,400 --> 01:33:18,400
as ring fence cash in your ledger and treasury view not because the bank account is physically
1123
01:33:18,400 --> 01:33:23,280
separate but because the system must behave as if it is every day you should be able to say this is
1124
01:33:23,280 --> 01:33:28,400
v8 collected this is v8 refunded this is vat still held and this is vat due to be remitted if
1125
01:33:28,400 --> 01:33:32,880
you can't compute that daily you will eventually spend vat cash on operating cash then filing day
1126
01:33:32,880 --> 01:33:38,400
becomes a funding event auditors love that story in Microsoft terms dynamics 365 finance holds the
1127
01:33:38,400 --> 01:33:43,120
accounting truth but it needs transaction great references to do it your settlement import can't
1128
01:33:43,120 --> 01:33:48,000
be a blob it needs structured payout lines tied back to orders and invoices power automate is what
1129
01:33:48,000 --> 01:33:54,640
roots the ugly cases unmatched payout lines missing payment IDs refunds without linked credit notes
1130
01:33:54,640 --> 01:34:00,560
chargebacks without correction trails and power be i is how you see whether the machine is healthy
1131
01:34:00,560 --> 01:34:06,960
reconciliation completeness unmatched aging variances by psp and country and the delta between
1132
01:34:06,960 --> 01:34:11,920
vat expected from checkout and vat realized from settlements this is the difference between
1133
01:34:11,920 --> 01:34:16,640
compliance as paperwork and compliance as a system one hides drift until month and the other
1134
01:34:16,640 --> 01:34:20,400
makes drift visible daily so you can kill it before it becomes policy
1135
01:34:20,400 --> 01:34:27,040
Microsoft architecture positioning record orchestration insight at this point people usually
1136
01:34:27,040 --> 01:34:32,320
ask the wrong question which Microsoft product does veda none of them do because veda isn't an app
1137
01:34:32,320 --> 01:34:36,960
it's a control plane expectation imposed on your transaction pipeline Microsoft gives you components
1138
01:34:36,960 --> 01:34:42,080
you still have to build the machine that behaves deterministically when regulators stop tolerating
1139
01:34:42,080 --> 01:34:47,360
drift so the positioning has to be explicit or you end up with architecture by accident dynamics post
1140
01:34:47,360 --> 01:34:51,920
something power automate patches something power be i report something and nobody can explain why
1141
01:34:51,920 --> 01:34:57,280
the numbers don't tie here's the framing that holds up under audit pressure record orchestration
1142
01:34:57,280 --> 01:35:03,680
inside and each role has hard boundaries dynamics 365 finance is the system of record that means
1143
01:35:03,680 --> 01:35:08,800
it owns the accounting truth posted invoices tax calculation outcomes that you stand behind
1144
01:35:08,800 --> 01:35:14,080
sub ledger detail and the final liability numbers you'll reconcile to filing in payment finance
1145
01:35:14,080 --> 01:35:19,520
is where you stop debating and start committing once the transaction posts it becomes your official
1146
01:35:19,520 --> 01:35:23,760
position if that position is wrong the correction trail needs to be deliberate linked and
1147
01:35:23,760 --> 01:35:28,880
explainable so you don't use finance as a scratch pad for will fix it later under veda later is
1148
01:35:28,880 --> 01:35:33,280
detectable and month and cleanup becomes an anti pattern but finance also shouldn't be forced to
1149
01:35:33,280 --> 01:35:38,320
become your integration hub or your evidence archive if you stuff every payload acknowledgement
1150
01:35:38,320 --> 01:35:44,080
validation response and proof artifact into ERP tables you'll create a data model that nobody can
1151
01:35:44,080 --> 01:35:49,600
govern and a performance problem you'll call complexity it isn't complexity it's a design omission
1152
01:35:49,600 --> 01:35:55,040
finance records the commercial and tax truth it references evidence by stable identifiers it
1153
01:35:55,040 --> 01:35:59,440
doesn't try to be the evidence warehouse power platform is the orchestration layer and no that
1154
01:35:59,440 --> 01:36:04,080
doesn't mean automation for convenience it means controlled exception handling routing
1155
01:36:04,080 --> 01:36:09,520
gating and state management where the business process intersects with compliance deadlines power
1156
01:36:09,520 --> 01:36:14,880
automate is where you turn policy into enforcement without rewriting your ERP when an e invoice gets
1157
01:36:14,880 --> 01:36:20,000
rejected by a rail automate routes the exception to the owner captures the reason code triggers
1158
01:36:20,000 --> 01:36:25,200
remediation tasks and controls resubmission so you don't spray duplicates when a supplier on
1159
01:36:25,200 --> 01:36:30,240
boarding flow is missing vat status automate blocks the path that would create non-compliant transactions
1160
01:36:30,240 --> 01:36:34,880
when a refund occurs automate triggers the correction workflow so tax reversals stay linked to
1161
01:36:34,880 --> 01:36:39,360
the original decision and identifiers this is where most enterprises fail they treat exceptions as
1162
01:36:39,360 --> 01:36:43,520
rare under transaction controls exceptions are continuous and the platform that can't root them
1163
01:36:43,520 --> 01:36:47,920
becomes the bottleneck that breaks deadlines so power automate is your exception conveyor belt
1164
01:36:47,920 --> 01:36:53,120
power apps is your controlled input surface when humans must touch the system seller on boarding
1165
01:36:53,120 --> 01:36:58,160
vit number capture evidence attachments correction reason codes approvals for re issuance if a
1166
01:36:58,160 --> 01:37:03,040
human decision matters for compliance it needs a governed UI that forces completeness and leaves
1167
01:37:03,040 --> 01:37:08,160
a trail email threads don't count data verse in this context becomes the operational state store
1168
01:37:08,160 --> 01:37:12,320
the place where you can track transaction compliance states without mutating the accounting record
1169
01:37:12,320 --> 01:37:17,600
in finance posted is posted orchestration state can evolve power be eyes the inside layer not dashboards
1170
01:37:17,600 --> 01:37:22,800
as decoration dashboards as early warning systems in a wider world the question isn't are we
1171
01:37:22,800 --> 01:37:27,920
compliant this quarter it's are we compliant today and where will it break next power be i answers
1172
01:37:27,920 --> 01:37:34,080
that by making the pipeline observable success rates exception aging reconciliation completeness
1173
01:37:34,080 --> 01:37:40,800
and the deltas between what checkout says what finance posted what drr acknowledged and what cash
1174
01:37:40,800 --> 01:37:45,520
actually settled and that visibility is not optional because the organization will otherwise
1175
01:37:45,520 --> 01:37:50,080
invent visibility in spreadsheets spreadsheets are how architecture degrades quietly
1176
01:37:50,080 --> 01:37:55,040
now azure sits underneath all of this as the backbone not the star you need reliable integration
1177
01:37:55,040 --> 01:38:01,280
patterns event driven triggers durable storage of immutable payloads cues for retry and replay
1178
01:38:01,280 --> 01:38:06,240
and access control that treats compliance artifacts as sensitive data you need idem potency key
1179
01:38:06,240 --> 01:38:10,560
so resubmissions don't create duplicates you need retention that survives application upgrades
1180
01:38:10,560 --> 01:38:15,680
and vendor changes that's what azure is for scale and resilience but you keep it implicit in the
1181
01:38:15,680 --> 01:38:19,840
narrative because the audience isn't trying to become a cloud engineer they're trying to survive a
1182
01:38:19,840 --> 01:38:24,480
control plane shift without rebuilding their entire stack so the microsoft message is simple and
1183
01:38:24,480 --> 01:38:31,040
blunt dynamics 365 finance record the truth you'll defend power platform orchestrate the reality
1184
01:38:31,040 --> 01:38:38,960
you can't avoid exceptions corrections and evidence power bi observe drift before regulators do azure
1185
01:38:38,960 --> 01:38:43,520
make the whole thing durable enough that it doesn't collapse the first time a rail goes down if you
1186
01:38:43,520 --> 01:38:48,720
remember nothing else remember this veda doesn't require more systems it requires clearer system
1187
01:38:48,720 --> 01:38:53,440
roles and those roles are what prevents conditional chaos from becoming your operating model
1188
01:38:53,440 --> 01:38:59,600
governance controls evidence and correction trails governance is where most vday programs go
1189
01:38:59,600 --> 01:39:04,880
to die quietly not because controls are hard controls are easy to describe governance fails because
1190
01:39:04,880 --> 01:39:10,640
people treat it like documentation when it's actually runtime behavior what the system prevents
1191
01:39:10,640 --> 01:39:15,840
what it detects what it records and what it allows to be corrected without turning into fiction
1192
01:39:15,840 --> 01:39:21,280
under transaction speed reporting we have a policy is meaningless only enforced intent matters
1193
01:39:21,280 --> 01:39:28,720
so governance starts with a clean separation preventive controls detective controls and the
1194
01:39:28,720 --> 01:39:34,080
correction trail that binds them if you blend those into one vague compliance process you'll end up with
1195
01:39:34,080 --> 01:39:39,760
conditional chaos exceptions handled inconsistently corrections made without lineage and evidence scattered
1196
01:39:39,760 --> 01:39:45,600
across email and screenshots like it's still 2005 preventive controls are the ones that stop bad data
1197
01:39:45,600 --> 01:39:50,000
from becoming legal truth this isn't about perfection it's about blocking the predictable failures
1198
01:39:50,000 --> 01:39:55,920
that create downstream rejections missing vat IDs were required invalid address structures
1199
01:39:55,920 --> 01:40:00,560
missing mandatory invoice fields broken sequencing and timing breaches against the 10 day
1200
01:40:00,560 --> 01:40:05,680
issuance and reporting expectations described in the webinar the trick is where you enforce if you
1201
01:40:05,680 --> 01:40:10,000
enforce preventive controls after posting you're doing governance theater the ledger already
1202
01:40:10,000 --> 01:40:15,200
contains a committed position under vda prevention has to happen before the moment the invoice
1203
01:40:15,200 --> 01:40:20,480
becomes an outbound regulated object whether that object is issued by dynamics 365 finance by a
1204
01:40:20,480 --> 01:40:26,240
platform system or by an invoicing provider so prevention looks like this in practice validate the
1205
01:40:26,240 --> 01:40:32,080
master data inputs validate the transaction object against the EN6931 semantic requirements you
1206
01:40:32,080 --> 01:40:36,400
are mapping to validate the numbering and linkage rules for credit notes and validate that the
1207
01:40:36,400 --> 01:40:41,520
decision evidence exists for the scenario then allow posting and submission otherwise route to
1208
01:40:41,520 --> 01:40:46,480
exception handling with a reason code that is machine readable not a human rent detective controls
1209
01:40:46,480 --> 01:40:50,880
are different they assume bad things will happen anyway because they will and they exist to find
1210
01:40:50,880 --> 01:40:55,680
drift early drift is what kills you because drift turns into a backlog and the backlog turns into
1211
01:40:55,680 --> 01:41:01,200
manual cleanups and manual cleanups create undocumented decisions detective controls are thresholds
1212
01:41:01,200 --> 01:41:08,000
and reconciliation invoiced success rates to the rail rejection categories exception aging missing
1213
01:41:08,000 --> 01:41:12,640
acknowledgments mismatches between what was invoiced and what was reported and mismatches between
1214
01:41:12,640 --> 01:41:17,200
what was collected and what was posted as vat liability the thing most people miss is that detective
1215
01:41:17,200 --> 01:41:22,000
controls must be owned a dashboard that nobody is measured against is just wallpaper under vda you
1216
01:41:22,000 --> 01:41:29,440
want operational owners for specific signals rejection rate over x exceptions older than y days unmatched
1217
01:41:29,440 --> 01:41:35,200
settlements over zed missing evidence count and you want escalation rules that don't rely on heroics
1218
01:41:35,200 --> 01:41:40,400
now the core the evidence pack people hear evidence and think attachments that's amateur hour
1219
01:41:42,240 --> 01:41:46,880
evidence in a transaction control model is structured linkable and replayable for each regulated
1220
01:41:46,880 --> 01:41:52,880
transaction you should be able to produce without debate an evidence pack that contains the invoice
1221
01:41:52,880 --> 01:41:58,480
payload as submitted in the structured format you used the dr r submission metadata timestamps
1222
01:41:58,480 --> 01:42:03,920
message IDs and the acknowledgement or rejection response the vat ID proof where applicable including
1223
01:42:03,920 --> 01:42:08,240
the validation outcome and the date it was obtained the location evidence used for place of supply
1224
01:42:08,240 --> 01:42:13,040
decisions when destination matters the fx source and timestamp if currency conversion influence
1225
01:42:13,040 --> 01:42:17,440
reporting values and the linkage between original invoices and any corrections credit notes
1226
01:42:17,440 --> 01:42:22,160
amendments resubmissions and their identifiers that pack doesn't have to be one physical file
1227
01:42:22,160 --> 01:42:27,440
but it must behave like one stable identifiers retention controls and the ability to reconstruct
1228
01:42:27,440 --> 01:42:33,840
the decision without trusting life system state because life state lies it changes correction
1229
01:42:33,840 --> 01:42:38,640
trails are where enterprises either mature or collapse in the old world corrections were period level
1230
01:42:38,640 --> 01:42:43,680
adjust in the next return maybe issue a credit note and hope it ties out the webinar makes the shift
1231
01:42:43,680 --> 01:42:48,880
clear reporting becomes transaction level and the time window shrinks so corrections become transaction
1232
01:42:48,880 --> 01:42:53,120
linked amendments with lineage that means you need versioning discipline not update the invoice
1233
01:42:53,120 --> 01:42:57,360
record create a new correction object that references the original states the reason preserves
1234
01:42:57,360 --> 01:43:01,680
the original payload and generates the new payload with a new submission every correction should
1235
01:43:01,680 --> 01:43:06,880
answer three questions what changed why it changed and which regulated objects were affected if you
1236
01:43:06,880 --> 01:43:11,200
can't answer those instantly you don't have a correction trail you have edits and edits are
1237
01:43:11,200 --> 01:43:15,840
not defensible now map this governance model onto the Microsoft stack without turning it into a
1238
01:43:15,840 --> 01:43:21,680
compliance art project dynamics 365 finance holds the posted truth and must preserve the integrity
1239
01:43:21,680 --> 01:43:27,680
of posted records power platform governs the human touch points the approvals reason codes
1240
01:43:27,680 --> 01:43:32,560
and evidence capture that corrections require power automate enforces escalation and routing
1241
01:43:32,560 --> 01:43:37,600
for both preventive failures and detective signals power be I makes governance observable
1242
01:43:37,600 --> 01:43:42,720
not just what happened but where the control plane is eroding governance is not a binder it is
1243
01:43:42,720 --> 01:43:49,120
enforced intent preserved evidence and correction lineage that survives audits outages and organizational
1244
01:43:49,120 --> 01:43:55,360
amnesia continuity planning lawful degraded modes replay and idempotency continuity planning is the
1245
01:43:55,360 --> 01:44:00,720
part everybody claims they'll do later right after they finish the fun parts like mapping and dashboards
1246
01:44:00,720 --> 01:44:04,800
they are wrong because vida doesn't just tighten deadlines it removes tolerance for ambiguity
1247
01:44:04,800 --> 01:44:10,080
and outages manufacture ambiguity at scale the system will fail on schedule access points go down
1248
01:44:10,080 --> 01:44:15,520
national notes timeout certificates expire cues backup ERP posting lags and payment processes
1249
01:44:15,520 --> 01:44:19,840
deliver settlements whenever they feel like it none of that is new what's new is that your old work
1250
01:44:19,840 --> 01:44:25,280
around delay in manual cleanup stops working when reporting expectations converge toward near real time
1251
01:44:25,280 --> 01:44:30,720
and transaction level comparability so continuity under vida is not high availability it's lawful
1252
01:44:30,720 --> 01:44:34,880
degraded modes a degraded mode is what the business does when the rail is down the submission can't
1253
01:44:34,880 --> 01:44:39,360
happen or an acknowledgement doesn't return and lawful matters because of fallback that breaks
1254
01:44:39,360 --> 01:44:43,760
chain of custody is just fraud with better intentions there are four failure modes you designed for
1255
01:44:43,760 --> 01:44:48,960
because they are inevitable first the transport rail fails your pepall access point is unreachable
1256
01:44:48,960 --> 01:44:54,080
or a clearance system like italy's archetype is not responding in that moment you don't need heroics
1257
01:44:54,080 --> 01:44:58,400
you need a controlled cue that can hold submissions without mutating them second the national
1258
01:44:58,400 --> 01:45:03,120
note fails in a partial way you can submit but you don't get acknowledgments that creates the
1259
01:45:03,120 --> 01:45:07,760
most dangerous state you can't tell if the transaction was accepted rejected or duplicated if
1260
01:45:07,760 --> 01:45:11,920
you respond by resubmitting blindly you create duplicate reporting if you respond by waiting
1261
01:45:11,920 --> 01:45:17,680
indefinitely you create deadline breaches third your ERP posting lags the invoice exists in commerce
1262
01:45:17,680 --> 01:45:22,960
or billing but finance hasn't posted it yet or posting failed if you submitted the RR before finance
1263
01:45:22,960 --> 01:45:27,200
is the truth you'll report something you may later reverse or change if you wait for finance but
1264
01:45:27,200 --> 01:45:31,600
finance is late you'll miss the reporting window that is where architectural discipline matters the
1265
01:45:31,600 --> 01:45:37,040
invoice becomes reportable only when it reaches a specific state you can defend fourth settlement
1266
01:45:37,040 --> 01:45:41,680
drift PSP payouts include refunds and chargebacks that arrive after the original reporting if you
1267
01:45:41,680 --> 01:45:46,560
don't design for those late events your truth diverges quietly until you can't reconcile now the
1268
01:45:46,560 --> 01:45:50,880
engineering discipline that makes all of the survivable is simple capture immutable payloads
1269
01:45:50,880 --> 01:45:55,360
and replay them safely immutable means the payload you intend to report gets stored exactly as
1270
01:45:55,360 --> 01:46:00,160
generated with a stable identifier before you attempt submission not we can regenerate it from the
1271
01:46:00,160 --> 01:46:06,000
database regeneration depends on life state and life state changes prices get recalculated addresses
1272
01:46:06,000 --> 01:46:11,040
get corrected vat IDs get updated if you rely on regeneration you'll replay a different invoice
1273
01:46:11,040 --> 01:46:15,440
than the one you originally attempted to submit so you store the submission artifact as an object
1274
01:46:15,440 --> 01:46:20,080
payload metadata time stamps and the identity keys that link it back to the transaction the
1275
01:46:20,080 --> 01:46:25,920
invoice and the evidence bundle then you submit if submission fails you don't rebuild you replay
1276
01:46:25,920 --> 01:46:31,040
replay requires a damp potency because regulators don't enjoy duplicates and neither do auditors
1277
01:46:31,040 --> 01:46:36,080
it impotency means you can send the same submission again without creating a second logical transaction
1278
01:46:36,080 --> 01:46:41,600
in practical terms you need deterministic i-dempatent keys a unique submission id tied to the
1279
01:46:41,600 --> 01:46:46,080
invoice identity and version same invoice version same key correction version new key if the
1280
01:46:46,080 --> 01:46:51,840
rail accepts an id impotency key you use it if the rail doesn't you simulate the behavior by tracking
1281
01:46:51,840 --> 01:46:56,320
your own submission attempts and never emitting duplicates unless you can prove the original attempt
1282
01:46:56,320 --> 01:47:01,760
did not land that distinction matters because at least one's delivery is how integration works
1283
01:47:01,760 --> 01:47:06,320
exactly one's business meaning is what you have to engineer and you also need a lawful offline
1284
01:47:06,320 --> 01:47:11,440
posture even if the law varies some regimes will allow delayed submission under defined outage
1285
01:47:11,440 --> 01:47:16,560
conditions some will not the research makes clear that the technical specification details will evolve
1286
01:47:16,560 --> 01:47:21,520
over time and member states retain choices so you do not hard code offline allowed you design the
1287
01:47:21,520 --> 01:47:26,720
pipeline so that offline operation still preserves evidence the payload the failure reason the time
1288
01:47:26,720 --> 01:47:32,000
stamps and the retry sequence that is what makes it defensible later you can show what you tried to
1289
01:47:32,000 --> 01:47:37,360
do when you tried why it failed and exactly what you sent when the rail came back now map continuity
1290
01:47:37,360 --> 01:47:42,880
into the Microsoft ecosystem without turning it into an infrastructure lecture dynamics 365 finance
1291
01:47:42,880 --> 01:47:49,120
stays clean posted truth stable identifiers no panic edits power platform governs state transitions
1292
01:47:49,120 --> 01:47:54,800
and exceptions when an invoice is ready to submit when it is submitted when it is awaiting acknowledgement
1293
01:47:54,800 --> 01:47:59,760
and when it becomes exception owned power automate routes those exceptions and blocks downstream
1294
01:47:59,760 --> 01:48:04,800
actions like payouts when the compliance state is unresolved and your backbone as you're or any
1295
01:48:04,800 --> 01:48:09,680
durable integration layer stores immutable payloads runs cues and supports replay with
1296
01:48:09,680 --> 01:48:14,240
i-dampotent keys then you do chaos drills not because it's trendy but because the first time you
1297
01:48:14,240 --> 01:48:19,200
test replay cannot be when the rail is down and the cfo is asking why v80 reporting stopped you
1298
01:48:19,200 --> 01:48:24,080
prove failover replay and state recovery without breaking chain of custody because under vda
1299
01:48:24,080 --> 01:48:29,120
continuity is not uptime continuity is being able to prove what happened when the system didn't
1300
01:48:29,120 --> 01:48:34,720
country anchors italy sdivers Poland kcf vs. not xpepple if vda still feels abstract these
1301
01:48:34,720 --> 01:48:39,520
three country anchors fixed that they show the same destination transaction controls but through
1302
01:48:39,520 --> 01:48:44,320
different rails and different cultural assumptions about trust italy is the clearance archetype
1303
01:48:44,320 --> 01:48:49,600
Poland is the schema and state machine archetype the noughticks are the interoperability archetype
1304
01:48:49,600 --> 01:48:54,000
and you don't get to choose which one you prefer you get to operate across all of them while trying
1305
01:48:54,000 --> 01:48:59,840
to pretend you have one invoicing solution start with italy's sdiv model as the mental baseline for
1306
01:48:59,840 --> 01:49:04,400
clearance the defining behavior is simple the invoice isn't really an invoice until the system
1307
01:49:04,400 --> 01:49:10,480
says it is that single fact rewires your process design because your internal posting your customer
1308
01:49:10,480 --> 01:49:15,280
communication and your tax reporting all become dependent on acknowledgments and status that
1309
01:49:15,280 --> 01:49:20,240
distinction matters in a clearance world you architect for sequencing discipline you architect
1310
01:49:20,240 --> 01:49:25,120
for deterministic numbering you architect for explicit acceptance and rejection states and you
1311
01:49:25,120 --> 01:49:29,440
architect for the reality that sent is not a terminal state it's a request for permission so the
1312
01:49:29,440 --> 01:49:35,280
Microsoft implication is not we can output XML it's that your dynamics 365 finance invoice life
1313
01:49:35,280 --> 01:49:40,800
cycle must map to a regulated life cycle if sdi rejects you need a correction path that preserves
1314
01:49:40,800 --> 01:49:45,680
lineage if sdi accepts you need to persist the acknowledgement identifiers as part of the evidence
1315
01:49:45,680 --> 01:49:50,160
pack if you can't do that you can't prove the invoice existed in the form the authority considers
1316
01:49:50,160 --> 01:49:54,400
valid now Poland's ksdf model sits in a similar family but the failure mode is different
1317
01:49:54,400 --> 01:49:59,280
Poland is where teams learn that schema versioning is not a technical detail it is the operating model
1318
01:49:59,440 --> 01:50:04,640
because when the platform enforces a schema your adapters rot unless you govern them like code
1319
01:50:04,640 --> 01:50:08,640
your mapping layer becomes a product that needs releases testing and change control otherwise
1320
01:50:08,640 --> 01:50:13,040
the first schema update turns into a production incident with a tax deadline attached this is where
1321
01:50:13,040 --> 01:50:17,680
most people mess up they treat country adapters as integration projects then they walk away under
1322
01:50:17,680 --> 01:50:23,200
a ksf style system walking away is how you create deferred outages the system will accept your payload
1323
01:50:23,200 --> 01:50:27,120
until the day it doesn't and then your compliance pipeline becomes a queue of rejected
1324
01:50:27,120 --> 01:50:33,120
invoices with no rapid remediation path so architecturally Poland forces a normalization layer with
1325
01:50:33,120 --> 01:50:38,640
explicit version management canonical invoice in your domain deterministic transforms to the target
1326
01:50:38,640 --> 01:50:43,760
schema validation before submission and a release process that treats schema changes like breaking
1327
01:50:43,760 --> 01:50:48,720
api changes dynamics holds the posting truth fine but you can't let finance become the place where
1328
01:50:48,720 --> 01:50:53,040
transforms happen at hawk put the transforms in a governed layer and make the output artifacts
1329
01:50:53,040 --> 01:50:58,080
immutable then power automate roots rejections with reason codes and forces the fix upstream
1330
01:50:58,080 --> 01:51:02,480
not in the payload after the fact now the Nordics and the Netherlands often used as a
1331
01:51:02,480 --> 01:51:08,640
pepoll heavy reference show the other rail interoperability pepoll is not a tax authority platform
1332
01:51:08,640 --> 01:51:13,520
in the clearance sense it's a network pattern access points standardized documents and a delivery
1333
01:51:13,520 --> 01:51:18,240
mechanism that scales because it doesn't centralize permission the benefit is obvious reuse one
1334
01:51:18,240 --> 01:51:22,640
access point strategy can serve many counter parties the network effect reduces bespoke
1335
01:51:22,640 --> 01:51:27,840
integrations enterprises like it because it feels like messaging not control but interoperability
1336
01:51:27,840 --> 01:51:32,720
still enforces discipline just in a quiet away you still need e and musick 1931 semantics you
1337
01:51:32,720 --> 01:51:37,600
still need code list hygiene you still need predictable identifiers and you still need to handle
1338
01:51:37,600 --> 01:51:42,160
delivery and validation failures because it should work is not an engineering strategy so the
1339
01:51:42,160 --> 01:51:46,960
pepoll lesson is different the rail doesn't impose a single state machine therefore you must impose
1340
01:51:46,960 --> 01:51:51,920
your own you track send delivered acknowledged if available and failed you build your own evidence pack
1341
01:51:51,920 --> 01:51:56,560
from message metadata access point logs and your own stored payloads and you accept that different
1342
01:51:56,560 --> 01:52:00,720
member states may layer additional requirements over time because interoperability is not the same
1343
01:52:00,720 --> 01:52:05,280
thing as uniformity now pull these three anchors into one enterprise conclusion clearance teaches
1344
01:52:05,280 --> 01:52:11,440
you that acceptance is a system event not a human belief ksef style schema enforcement teaches you
1345
01:52:11,440 --> 01:52:16,560
that adapters rot unless you manage them as software products pepoll teaches you that decentralization
1346
01:52:16,560 --> 01:52:21,120
still requires deterministic internal state because the network won't save you from your own
1347
01:52:21,120 --> 01:52:27,120
ambiguity so the strategy is not pick the right country solution the strategy is one normalization
1348
01:52:27,120 --> 01:52:32,080
layer with adapters and one compliance state model that your business actually uses that is how you
1349
01:52:32,080 --> 01:52:37,200
avoid country specific spaghetti and that's why the next section isn't about theory it's the playbook
1350
01:52:37,200 --> 01:52:46,080
start small build the rails then scale implementation playbook start small build the rails then scale
1351
01:52:46,080 --> 01:52:50,720
this is the part everyone asks for because after 20 slides of control plane shift they want to
1352
01:52:50,720 --> 01:52:56,480
checklist they won't get a checklist checklist rot what they can get is a playbook that survives
1353
01:52:56,480 --> 01:53:02,320
entropy start small build the rails then scale because vdder doesn't reward ambition it rewards
1354
01:53:02,320 --> 01:53:07,840
repeatability start with an impact study but do it like an engineer not like a tax memo the research
1355
01:53:07,840 --> 01:53:12,960
advice is clear map transactions understand which flows are in scope and translate obligations into
1356
01:53:12,960 --> 01:53:18,000
system requirements so the output you want is not a power point it's a transaction inventory which
1357
01:53:18,000 --> 01:53:23,440
systems create invoices which systems calculate tax which systems hold customer and product data
1358
01:53:23,440 --> 01:53:29,280
which systems touch payments and which systems store evidence today if any then you mark the failure
1359
01:53:29,280 --> 01:53:33,840
points where data gets rekeyed where fields are optional where identifiers change where someone
1360
01:53:33,840 --> 01:53:39,120
fixes it later is the operating model that becomes your backlog not implement vdder implement the
1361
01:53:39,120 --> 01:53:44,000
parts of your pipeline that currently rely on delay and goodwill now pick one thin slice and ship it
1362
01:53:44,000 --> 01:53:48,880
the foundational mistake is trying to solve all countries all transaction types and all rails in one
1363
01:53:48,880 --> 01:53:53,600
go that produces an integration hairball and a governance vacuum instead choose a single high
1364
01:53:53,600 --> 01:53:59,120
volume flow you can control end-to-end one entity one channel one or two countries and build the vdder
1365
01:53:59,120 --> 01:54:03,920
rails around it pillar one is the right place to start because it defines the runtime behavior
1366
01:54:03,920 --> 01:54:09,840
e-invoicing and digital reporting so build the e-invoice and drr pipeline first even if the legal
1367
01:54:09,840 --> 01:54:14,880
deadline feels distant it's the forcing function that fixes your data model and your exception
1368
01:54:14,880 --> 01:54:20,080
life cycle your deliverables are boring and that's the point a canonical invoice object mapped to
1369
01:54:20,080 --> 01:54:26,080
e-n6931 semantics in your domain model a submission service that emits immutable payloads track
1370
01:54:26,080 --> 01:54:31,040
state and stores acknowledgments an exception queue that can be owned aged and cleared and an
1371
01:54:31,040 --> 01:54:35,200
evidence pack pattern that you can reproduce per transaction without debate do not start with a
1372
01:54:35,200 --> 01:54:39,920
country adapter start with the normalization layer that makes country adapters replaceable once
1373
01:54:39,920 --> 01:54:44,960
that rail exists add the operational surface area that keeps it from collapsing master data controls
1374
01:54:44,960 --> 01:54:50,400
that validate vat IDs and required codes before posting numbering and linkage rules for credit
1375
01:54:50,400 --> 01:54:55,600
notes and corrections and dashboards that expose failure as early as possible rejection categories
1376
01:54:55,600 --> 01:55:01,200
exception aging and success rate at this stage power platform earns its keep power automate routes
1377
01:55:01,200 --> 01:55:07,760
exceptions and enforces gating power be i makes the pipeline observable and dynamics 365 finance
1378
01:55:07,760 --> 01:55:13,440
stays what it should be the system of record that posts the truth you'll defend now you layer
1379
01:55:13,440 --> 01:55:18,560
pillar three capabilities because oss and reverse charge decisions depend on the same discipline
1380
01:55:18,560 --> 01:55:24,320
this is where you build workflow number two as a product check out decision capture evidence capture
1381
01:55:24,320 --> 01:55:29,600
effects discipline and an oss return preview that ties back to transaction IDs the preview is not
1382
01:55:29,600 --> 01:55:34,240
a quarterly report it is a daily visibility artifact if it can't run daily it isn't real then you
1383
01:55:34,240 --> 01:55:39,360
implement reverse charge decision as a governed model not as a tax code toggle customer classification
1384
01:55:39,360 --> 01:55:44,240
and establishment flags become controlled attributes with validation and history the system must
1385
01:55:44,240 --> 01:55:49,680
be able to answer why later not just what today inventory and own goods transfers join this phase if
1386
01:55:49,680 --> 01:55:54,000
they apply because they're part of the same reporting truth movements as events with identities
1387
01:55:54,000 --> 01:55:59,040
classifications and reconciliation paths only after pillar one and pillar three rails behave do you
1388
01:55:59,040 --> 01:56:04,320
touch pillar two and only if your business lives there if you are a platform in short term accommodation
1389
01:56:04,320 --> 01:56:10,160
or passenger transport you build theming logic as product design onboarding that captures VAT
1390
01:56:10,160 --> 01:56:15,840
status evidence pricing that handles VAT inclusive display correctly and payout statements that
1391
01:56:15,840 --> 01:56:23,040
reconcile gross fees VAT retained and VAT remitted if you're not in that world you don't burn
1392
01:56:23,040 --> 01:56:27,680
program time pretending you are now here's the scaling rule that makes or breaks this every new country
1393
01:56:27,680 --> 01:56:32,320
rail or transaction type must plug into the same normalization layer the same evidence pack model
1394
01:56:32,320 --> 01:56:36,640
and the same exception life cycle if a new requirement forces you to fork the model that fork
1395
01:56:36,640 --> 01:56:41,360
becomes permanent and permanent forks become compliance debt so you scale by adding adapters not
1396
01:56:41,360 --> 01:56:47,360
by rewriting behavior Italy style clearance new adapter same canonical invoice same state machine
1397
01:56:47,360 --> 01:56:52,320
different acknowledgments Poland style schema enforcement new adapter version transforms same
1398
01:56:52,320 --> 01:56:57,440
orchestration stricter pre validation Nordic style people interoperability same semantic contract
1399
01:56:57,440 --> 01:57:02,160
different transport same evidence discipline and you keep running continuity drills rail down
1400
01:57:02,160 --> 01:57:07,360
acknowledgement missing replay required correction path invoked because the first time you discover
1401
01:57:07,360 --> 01:57:12,960
your identity story is broken cannot be during a reporting window start small build the rails scale
1402
01:57:12,960 --> 01:57:18,240
with adapters that's the only way this turns into architecture instead of patchwork the uncomfortable
1403
01:57:18,240 --> 01:57:26,320
truth Vida turns tax into an always on system now the uncomfortable truth VDA doesn't digitize VAT
1404
01:57:26,320 --> 01:57:31,360
it operationalizes VAT that sounds like the same thing until you live through it digitization is
1405
01:57:31,360 --> 01:57:36,080
when you take the old process and run it faster operationalization is when the process stops being
1406
01:57:36,080 --> 01:57:41,520
a calendar event and becomes a continuous system behavior and Vida is built to eliminate your favorite
1407
01:57:41,520 --> 01:57:46,320
feature of periodic compliance the month and hiding place most organizations believe they can file
1408
01:57:46,320 --> 01:57:51,200
their way out of bad transactional data they are wrong under a transaction control model the
1409
01:57:51,200 --> 01:57:55,440
filing is no longer the first time the numbers matter the numbers matter at the moment they are
1410
01:57:55,440 --> 01:58:00,560
created at checkout at invoice issue at submission at settlement and at correction and the system
1411
01:58:00,560 --> 01:58:05,520
remembers each of those moments with identifiers and timestamps that distinction matters because it
1412
01:58:05,520 --> 01:58:12,320
converts will reconcile later into we can't explain it now this is why the just at e invoicing mindset
1413
01:58:12,320 --> 01:58:17,200
is a program killer not because xml is hard but because e invoicing is only the data contract
1414
01:58:17,200 --> 01:58:22,160
the real change is observability the authority's ability to compare supplier and purchaser to
1415
01:58:22,160 --> 01:58:26,880
correlate invoices and payments and to see patterns faster than your quarterly close process
1416
01:58:26,880 --> 01:58:31,280
so the enemy is not non-compliance the enemy is drift missing policies create obvious gaps
1417
01:58:31,280 --> 01:58:36,160
drifting policies create ambiguity and ambiguity is where exception debt accumulates every time
1418
01:58:36,160 --> 01:58:41,120
someone makes a local workaround an override tax code a manual credit note and adjustment journal
1419
01:58:41,120 --> 01:58:47,440
a reissued invoice without linkage you convert a deterministic security model into a probabilistic one
1420
01:58:47,440 --> 01:58:52,480
not because you love chaos because the system let you over time those exceptions become normal
1421
01:58:52,480 --> 01:58:57,280
then they become invisible then the business depends on them that is architectural erosion
1422
01:58:57,280 --> 01:59:01,440
vider rewards architecture because architecture is the only thing that scales intent you can't
1423
01:59:01,440 --> 01:59:06,480
train 5,000 users into consistent behavior under a 10-day window with real-time submission pressure
1424
01:59:06,480 --> 01:59:10,480
you enforce your assumptions at scale or you don't have assumptions you have hopes
1425
01:59:10,480 --> 01:59:16,080
and the system will not honor your hopes so what does always on tax mean for an enterprise running
1426
01:59:16,080 --> 01:59:21,760
dynamics 365 finance in the power platform it means your tax position becomes a pipeline with state
1427
01:59:21,760 --> 01:59:27,280
ownership and telemetry not a team not a spreadsheet a pipeline calculate once capture evidence
1428
01:59:27,280 --> 01:59:33,440
once report once reconciled continuously correct with lineage prove on demand if any one of those
1429
01:59:33,440 --> 01:59:37,920
stages runs on a different truth the pipeline breaks this is where systems thinking replaces
1430
01:59:37,920 --> 01:59:42,480
clerical work finance and tax stop living at month end they start living in exception cues
1431
01:59:42,480 --> 01:59:48,240
and reconciliation deltas the business stops asking did we file and starts asking are we green today
1432
01:59:48,240 --> 01:59:52,400
and that's a harder question because green today is a runtime property not a check box
1433
01:59:52,400 --> 01:59:58,080
now here's the part people don't expect early movers don't just get compliance they get operational
1434
01:59:58,080 --> 02:00:03,520
advantages because when you build transaction grade rails you also build cleaner master data faster
1435
02:00:03,520 --> 02:00:09,360
close fewer disputes and more predictable cash not as a motivational promise as a mechanical consequence
1436
02:00:09,360 --> 02:00:14,960
a deterministic pipeline reduces rework therefore it compresses cycle time it also makes blame harder
1437
02:00:14,960 --> 02:00:19,200
because the data shows exactly where the pipeline broke organizations hate that at first
1438
02:00:19,200 --> 02:00:23,200
then they realize it's cheaper than guessing but early mover payoff only happens if you treat
1439
02:00:23,200 --> 02:00:27,680
wieder as a product a product has a backlog a product has releases a product has monitoring a
1440
02:00:27,680 --> 02:00:32,320
product has incident response and a product has owners a project has a go-live date and a committee
1441
02:00:32,320 --> 02:00:36,800
vider eats committees because once the rules are live you don't get to pause the pipeline you don't
1442
02:00:36,800 --> 02:00:41,600
get to negotiate with an outage you don't get to ask the authority for one more month because you
1443
02:00:41,600 --> 02:00:46,560
adapt a broke the system just keeps asking for data therefore you keep producing data therefore
1444
02:00:46,560 --> 02:00:51,200
you must keep the machine healthy that's why the common data model matters if you build one
1445
02:00:51,200 --> 02:00:57,200
canonical transaction representation one evidence pack pattern and one exception life cycle you can
1446
02:00:57,200 --> 02:01:01,840
change rails without changing the business you can add countries without forking the logic you can
1447
02:01:01,840 --> 02:01:06,880
survive schema changes without panic you can replace submissions without duplicating legal truth you
1448
02:01:06,880 --> 02:01:12,000
can reconcile cash without inventing a second ledger if you don't your future is permanent exception
1449
02:01:12,000 --> 02:01:16,720
debt and permanent exception debt is expensive in the only currencies leadership understands cash
1450
02:01:16,720 --> 02:01:22,000
time and audit pain so yes vider is about vat but architecturally it is something else the redesign
1451
02:01:22,000 --> 02:01:27,680
of european trade as a continuously measured continuously compared continuously enforced data system
1452
02:01:27,680 --> 02:01:32,640
you can build a pipeline that behaves deterministically under that pressure or you can keep patching
1453
02:01:32,640 --> 02:01:38,080
and watch your compliance posture turn into conditional chaos treat video as a product not a
1454
02:01:38,080 --> 02:01:44,000
project viders key take away is simple build a transaction grade pipeline calculate invoice and
1455
02:01:44,000 --> 02:01:49,680
report reconcile file and prove because the month and hiding place is gone if you want the practical
1456
02:01:49,680 --> 02:01:56,240
build watch the next episode on workflow one dynamics 365 finance to e invoice to drr with the
1457
02:01:56,240 --> 02:02:01,360
evidence pack and exception q that makes it survivable subscribe if you want the rest of the miniseries
1458
02:02:01,360 --> 02:02:03,680
because this control plane isn't waiting for your road map