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日本語Dynamics 365 지식 관리 쉽게 이해하기
2026-10-29 · Video on YouTube
상담원이 오래된 이메일, 공유 폴더, 남의 스프레드시트를 뒤지는 동안 고객이 기다리고 있나요? 이번 에피소드는 Dynamics 365 지식 관리가 사례를 처리하는 바로 그곳에서 검토된 답변의 중앙 라이브러리를 지원팀에 제공하는 방법을 보여 줍니다.
Knowledge management
Concept
The organized process by which an organization creates, shares, uses and maintains its knowledge and information; the episode applies it to SharePoint as a company knowledge platform.
| Type | Concept |
|---|---|
| Wikipedia | en.wikipedia.org/wiki/Knowledge_management |
Episodes about Knowledge management
Articles about Knowledge management (3)
- Keeping Your SharePoint Fresh: A Guide to Knowledge Lifecycle Management
· Mirko Peters
Welcome back, fellow M365 enthusiasts! If you have ever logged into your corporate intranet only to be greeted by a chaotic labyrinth of five-year-old policy drafts… - Knowledge Management in Teams: Best Practices and Integration
· Mirko Peters
Learn knowledge management in Teams with practical guidance on setup, use cases, security, governance, and productivity. - Copilot Prompts for Knowledge Management: Strategies, Best Practices, and Examples
· Mirko Peters
Microsoft 365 Copilot: Effective Prompt Examples. Boost productivity with powerful copilot prompts for Excel and more! Master Microsoft 365 copilot prompts.
Community wiki
Short info above, community knowledge below: add practical tips, examples or corrections. New contributions are reviewed first; trusted members publish directly.
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Sources
- Wikipedia: en.wikipedia.org/wiki/Knowledge_management
- Feed for this topic (RSS): entity/knowledge-management/feed.xml
- M365.FM episodes on this topic: 1
- Articles on this topic: 3
Maintained by Mirko Peters (Microsoft MVP) · Last updated: