AI agent

Concept

A software system that uses an AI model to pursue a goal on its own: it plans steps, calls tools or APIs, reads data and acts, often with a human approving critical steps. Agents go beyond chatbots because they take actions, not just answer questions.

Sessions on this topic (60)

• Don’t Just Ask AI — Let It Act: Building AI Copilot Agents with Power Automate · Shiv Sharma · M365Con 2027
• The Thirteenth Floor of Dynamics 365: When AI Agents Hit the Edge of the Simulation. · Fortunato Di Donato · M365Con 2027
• Agents Everywhere: Building the agentic future of Business Central, from built-in to beyond · Stefano Demiliani · M365Con 2027
• Power BI Is Not Dead—It’s Getting Agents! From Copilot to AI-Powered Power BI Development · Jasmin Simader · M365Con 2027
• Are AI Agents Taking Over the World? Value, Trust, and Human Responsibility · Bülent Altinsoy · M365Con 2027
• Worth Every Credit: FinOps for Copilot and Agents · Adam Bezance · M365Con 2027
• Master the 4 Levels of Agent Management to Unlock Enterprise-Grade Confidence in AI Agents · Griffin Lickfeldt · M365Con 2027
• Build your first agent in 5 min - Getting started with Copilot Studio · Shane Young · M365Con 2027
• Agent, Identity, and AI Model: Governance, Lifecycle, and Support · Isha Kapoor · M365Con 2027
• Implement Agent 365 to observe, govern, and secure Al apps, Copilot & Agents · Lalit Rawat · M365Con 2027
• From Clicks to Agents: How AI Is Rewriting the traditional Windows Apps · Christiaan Brinkhoff · M365Con 2027
• SharePoint Admin Agent: Govern and manage your Tenant End-to-End · Juan Carlos González Martín · M365Con 2027
• SharePoint Advanced Management: When Your SharePoint Debt Comes Back to Haunt Your AI Deployment · Laurent Carlier · M365Con 2027
• The Org Chart Has Agents In It: How AI Changes the Way We Work · Femke Cornelissen · M365Con 2027
• Hey Cowork! Do some magic - all you need to know why & how to delegate your work · Pascal Brunner-Nikolla · M365Con 2027
• Copilot Cowork in Practice: Real Work, No Hype · Vesa Nopanen · M365Con 2027
• Copilot & Agents Adoption: Wins, Challenges, and Lessons from the Front Lines · Edyta Gorzoń · M365Con 2027
• Cloud to Device: Local-First AI Agents as a new Compliance Strategy? · Ragnar Heil · M365Con 2027
• From CoPilot to Coworker - What We Learned Turning AI Assistants into Team Members · Steve Gerstner · M365Con 2027
• How Coding Agents Actually Work: Tools, MCP, and the Agent Loop · Tore Nestenius · M365Con 2027
• Another AI Model Just Dropped, and I Can't Keep Up: Hyperproductive and Exhausted in the AI Era · Alan Buscaglia · M365Con 2027
• CLI Tools with .NET for Humans and agents as well. · Gabor Ruzsinszki · M365Con 2027
• Give Your Agent Hands, Not the Keys: Building an Agent Harness in .NET · Saeed Esmaeelinejad · M365Con 2027
• The Agentic SDLC: Orchestrating AI Across Software Engineering · Mohamed Radwan · M365Con 2027
• Microsoft Foundry for IT Pros: From Zero to Your First Production AI Agent · Jannik Reinhard · M365Con 2027
• Your AI Agent Has a Production Problem. Architecture Patterns for Reliable Agents · Tiago Costa · M365Con 2027
• MCP + Microsoft Foundry: Connecting AI Agents to the Enterprise · Smita Nachan, Nanddeep Nachan · M365Con 2027
• AgentRat: The Art of Building a Copilot While Being Financially Allergic to SaaS · Javier Menendez Pallo · M365Con 2027
• Build in Microsoft Foundry, Run in Logic Apps: Agentic Automation for Enterprises · Rafsan Huseynov · M365Con 2027
• From AI Agents to Governed Digital Workers: Microsoft Agent 365, Foundry & Purview · Karthikeyan VK · M365Con 2027

Glossary

Related topics in brief

• Copilot Studio · Related to · Product
  Microsoft's low-code platform for building, customising and publishing AI agents and copilots. Makers define topics, knowledge sources, actions and flows and can publish the result to Teams, websites or Microsoft 365 Copilot.
• Microsoft Agent 365 · Related to · Product
  Control plane for observing, governing and securing AI agents across an organisation, with agent registry, identity, access control and monitoring built on Entra, Purview and Defender.
• Microsoft Entra Agent ID · Related to · Product
  Identity type in Microsoft Entra for AI agents, so agents get their own identity, permissions and lifecycle instead of borrowing a user's or app's credentials.
• Agent loop · Related to · Concept
  Control cycle in which an AI agent plans, calls tools, observes the result and repeats until the goal is reached or it must hand over to a human.
• Agent harness · Related to · Concept
  Software layer around a language model that provides tools, permissions, memory, evaluation and limits so an agent can act safely and reproducibly.
• Agent skill · Related to · Concept
  Reusable package of instructions, scripts and resources that an AI agent loads on demand to perform a specific task consistently.
• Agent observability · Related to · Concept
  Collecting traces, metrics, evaluations and audit data of AI agents to see what they did, why, and at what cost.
• Foundry Agent Service · Related to · Product
  Managed service in Microsoft Foundry for hosting AI agents with threads, tool calling, knowledge, MCP servers and enterprise security.
• Retrieval-augmented generation (RAG) · Related to · Concept
  A pattern in which an AI model first retrieves relevant documents from a knowledge source and then writes its answer based on them. It reduces made-up answers and lets models use current, private data without retraining.
• Prompt injection · Related to · Concept
  An attack in which hidden or malicious instructions in a document, web page or email trick an AI system into ignoring its rules or leaking data. Defences include limiting permissions, filtering inputs and requiring human approval for sensitive actions.
• Model Context Protocol (MCP) · Related to · Concept
  An open protocol that lets AI applications connect to tools and data sources in a standard way. An MCP server exposes capabilities, and any compatible agent can discover and call them.
• Human in the loop · Related to · Concept
  A design principle where a person reviews or approves what an AI system or automation does.
• Microsoft 365 Copilot Chat · Related to · Product
  Secure, web-grounded AI chat for Entra ID users that is included at no extra cost and can run agents; the paid Microsoft 365 Copilot adds work-data grounding.
• Dynamics 365 Business Central · Related to · Product
  Cloud ERP for small and mid-sized businesses covering finance, sales, purchasing, inventory and operations; successor of Dynamics NAV, extended with AL and agents.

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