Aug. 11, 2025
“Add a connector” isn’t an AI strategy. Real deployments pair Power Apps or Dynamics 365 with Power Automate orchestration, Azure OpenAI for intelligence, and Azure API Management for security, throttling, and observability. This episode details the end-to-end pattern: clean and enrich payloads in flows, pick the right model and prompts per use case (classification vs. summarization vs. generation), cap tokens and rate-limit requests, and log everything. We cover scaling pitfalls (latency, runaway costs, hallucinations), security must-haves (key protection, IP restrictions, per-user quotas), and governance essentials (cost tags, budgets/alerts, the Power Platform CoE Starter Kit, audits). You’ll leave with a step-by-step build plan, KPIs to track, and guardrails to keep performance predictable and compliant—so your AI features move from demo to durable.