Dynamics 365 Knowledge Management

Product

Knowledge management in Dynamics 365 Customer Service gives support teams one place to create, review, approve, publish, search and improve help articles for agents and self-service customers.

Title graphic: Dynamics 365 Knowledge Management (Product)

Tipo	Product

Articles about Dynamics 365 Knowledge Management (2)

Come costruire un ciclo di revisione degli articoli di supporto in Dynamics 365
2026-08-19 · Mirko Peters
Scopri come costruire un ciclo di revisione solido per gli articoli di supporto in Dynamics 365, così da mantenere la tua knowledge base accurata, sicura e aggiornata per il tuo te
How to Build a Support Article Review Lifecycle in Dynamics 365
2026-08-19 · Mirko Peters
Learn how to build a robust support article review lifecycle in Dynamics 365 to keep your knowledge base accurate, secure, and current for your team.

Glossario

Community wiki

Short info above, community knowledge below: add practical tips, examples or corrections. New contributions are reviewed first; trusted members publish directly.

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Sources

Feed for this topic (RSS): entity/dynamics-365-knowledge-management/feed.xml
Articles on this topic: 2

Maintained by Mirko Peters (Microsoft MVP) · Last updated: 2026-11-03