Dynamics 365 Knowledge Management
Product
Knowledge management in Dynamics 365 Customer Service gives support teams one place to create, review, approve, publish, search and improve help articles for agents and self-service customers.
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Articles about Dynamics 365 Knowledge Management (2)
- Dynamics 365에서 지원 문서 검토 수명 주기를 구축하는 방법
· Mirko Peters
Dynamics 365에서 지원 문서 검토 수명 주기를 탄탄하게 구축해 지식 베이스를 정확하고 안전하며 최신 상태로 유지하는 방법을 알아봅니다. - How to Build a Support Article Review Lifecycle in Dynamics 365
· Mirko Peters
Learn how to build a robust support article review lifecycle in Dynamics 365 to keep your knowledge base accurate, secure, and current for your team.
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Short info above, community knowledge below: add practical tips, examples or corrections. New contributions are reviewed first; trusted members publish directly.
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Maintained by Mirko Peters (Microsoft MVP) · Last updated: