Dynamics 365 Knowledge Management
Product
Knowledge management in Dynamics 365 Customer Service gives support teams one place to create, review, approve, publish, search and improve help articles for agents and self-service customers.
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Articles about Dynamics 365 Knowledge Management (2)
- Як побудувати цикл перевірки статей служби підтримки в Dynamics 365
· Mirko Peters
Дізнайтеся, як побудувати надійний цикл перевірки статей служби підтримки в Dynamics 365, щоб ваша база знань залишалася точною, безпечною та актуальною для команди. - How to Build a Support Article Review Lifecycle in Dynamics 365
· Mirko Peters
Learn how to build a robust support article review lifecycle in Dynamics 365 to keep your knowledge base accurate, secure, and current for your team.
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Short info above, community knowledge below: add practical tips, examples or corrections. New contributions are reviewed first; trusted members publish directly.
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Maintained by Mirko Peters (Microsoft MVP) · Last updated: