In manufacturing, a routing defines the sequence of operations a product passes through and the work centers or resources that can perform each operation, including approved alternate routes and their rules.
メール、チャット、電話、ソーシャルメディア――エージェントはブラウザーのタブ、受信トレイ、メモの間を行き来し、顧客は同じ問題を二度説明することになります。本エピソードでは、現在Copilot Service Workspaceと呼ばれるDynamics 365 Customer Service Workspaceが、顧客ごとの案件をひとつのデスクにまとめる仕組みをやさしく解説します。
Timeline of episodes about Routing (manufacturing)
Value Stream Mapping for High-Mix Low-Volume Production · Mirko Peters Value stream mapping for high mix low volume production: group products by routing, size each flow and map one family at a time. Includes a worked example.
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