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Key Takeaways
- Microsoft Teams Phone modernizes organizational communications by integrating voice calling directly into your primary collaboration hub.
- Transitioning your telephony system to Microsoft Teams helps reduce hardware costs and simplifies management for IT administrators.
- Teams Phone supports advanced routing, auto-attendants, and call queues to meet the demands of modern enterprise environments.
- Users can easily make and receive calls across desktop, mobile, and certified desk phone devices using a single interface.
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Frequently Asked Questions
What is Microsoft Teams Phone?
Microsoft Teams Phone is a cloud-based phone system solution that enables calling features directly within Microsoft Teams, replacing traditional PBX hardware.
How do you make calls with Microsoft Teams Phone?
Users can make calls by dialing a number or searching for a contact within the Teams app across their computer, mobile device, or certified IP phone.
Do you need a calling plan for Microsoft Teams Phone?
Yes, to make and receive calls on the Public Switched Telephone Network (PSTN), you need either a Microsoft Calling Plan or a Direct Routing configuration with your own carrier.
