Copilot Service workspace, formerly Dynamics 365 Customer Service workspace, is the multisession agent app for Dynamics 365 Customer Service that keeps each customer issue in its own session with tabs, an inbox, a productivity pane and Copilot assistance.
Title graphic: Copilot Service workspace (Product)
Письмо, чат, звонок или соцсети — сотрудник прыгает между вкладками браузера, почтовыми ящиками и заметками, а клиент второй раз объясняет свою проблему. В выпуске простыми словами объясняется, как Dynamics 365 Customer Service Workspace, теперь Copilot…
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