Copilot Service workspace, formerly Dynamics 365 Customer Service workspace, is the multisession agent app for Dynamics 365 Customer Service that keeps each customer issue in its own session with tabs, an inbox, a productivity pane and Copilot assistance.
Title graphic: Copilot Service workspace (Product)
Email, чат, дзвінок чи соцмережі — а агент перемикається між вкладками браузера, поштовими скриньками й нотатками, поки клієнт удруге пояснює свою проблему. У цьому випуску простими словами пояснено, як Dynamics 365 Customer Service Workspace, нині Copilot…
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