You’ll learn how to unlock workflow power with AI Builder’s smart tools to automate tasks and streamline your processes — directly inside the Microsoft cloud — in this episode.

Who this episode is for:
• You want practical strategies you can apply instantly
• You want real execution — not theory
• You want to unlock Microsoft 365, Power Platform and Azure for real business outcomes

Scenario:
Your workflows are bogged down by manual inefficiencies, or your automation efforts lack precision and adaptability.

Step-by-step – what you will learn:
• Discover how AI Builder’s tools transform workflows with AI prompts and models
• Learn to configure prompts for dynamic content creation and models for structured task automation
• Understand where these tools fit into daily operations for maximum impact
• Explore how combining AI Builder tools with Microsoft 365 features amplifies results

Tools + tech included:
• Microsoft 365 / Power Automate / Teams / SharePoint / Azure
• AI Builder’s AI prompts
• AI Builder’s AI models
• Integration with GPT-powered AI tools

Practical payoff:
• Reduce manual effort
• Eliminate inefficiencies in workflows
• Faster decision-making powered by intelligent automation
• Gain clarity and optimize productivity

Open topical anchors:
automation strategy • AI integration • modern work enablement • digital operations • Microsoft ecosystem advantage

Example business cases listeners can apply immediately:
• Automating customer service workflows with AI Builder prompts
• Processing invoices using AI models to extract structured data
• Generating actionable insights from customer feedback with hybrid AI workflows
• Configuring workflows to enhance collaboration across Teams and SharePoint

Outcome statement:
By the end of this episode — you’ll know exactly when to use AI prompts versus AI models, and how to combine their strengths to transform your workflows.

Call-to-action:
start building your skills today
transform your workflows now
elevate your expertise with Microsoft 365 and AI Builder

#automation #businessprocessoptimization #powerappstools #aipromptsvsmodels #customerserviceautomation

CHAPTERS:
00:00 - Introduction
01:16 - AI in Power Apps: Prompts vs Models
07:10 - How AI Prompts Work
13:39 - Unlocking AI Model Power
14:15 - Pre-built AI Models
15:25 - Custom AI Models
20:55 - AI Prompts vs. Models: Usage Guide
23:30 - Costs of AI Prompts and Models
26:20 - Choosing Between AI Tools and Tasks
28:00 - Best Practices for Dynamic AI Prompts
35:24 - Importance of Human Review in AI
42:48 - Effective AI Credit Management
50:18 - Integrating AI Prompts and Models
58:11 - Future of AI Builder
58:20 - Updates on AI Builder Features
59:01 - Understanding Pre-trained Models
59:30 - Overview of Generative AI
1:00:15 - Granular Controls for AI Models
1:01:02 - Importance of Feedback Loops
1:01:32 - Enhancing Custom Models
1:02:55 - Power Automate Integration Improvements
1:03:36 - Role of Human Oversight in AI
1:04:12 - Future-proofing AI Strategy in Power Apps
1:05:54 - Conclusion
1:06:20 - Outro

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