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한국어Dynamics 365 Contact Center
Product
Microsoft's cloud contact center service for handling customer conversations across voice calls and digital channels from one agent workspace, with AI agents, routing and Copilot assistance. It can work alongside Dynamics 365 Customer Service or other CRM systems.
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Articles about Dynamics 365 Contact Center (2)
- كيفية ربط أنظمة CRM غير التابعة لـ Microsoft مثل Salesforce بمركز الاتصال Dynamics 365
· Mirko Peters
تعرّف على الطريقة التي يمكن للمؤسسات من خلالها دمج منصات إدارة علاقات العملاء الحالية مثل Salesforce مع Dynamics 365 Contact Center دون استبدال قاعدة بياناتها الرئيسية. - How to Connect Non-Microsoft CRMs Like Salesforce to Dynamics 365 Contact Center
· Mirko Peters
Learn how organizations can integrate existing CRM platforms like Salesforce with Dynamics 365 Contact Center without replacing their primary database.
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- Articles on this topic: 2
Maintained by Mirko Peters (Microsoft MVP) · Last updated: