May 26, 2026

Designing the Hybrid Workplace with Onyinye Madubuko MVP

In this episode of m365.fm, Microsoft MVP Onyinye Madubuko shares her insights on designing effective hybrid workplaces and how organizations can create modern, inclusive, and collaborative work environments. The discussion explores the rapid shift to hybrid work, the importance of employee experience, and how businesses can use Microsoft 365 technologies like Microsoft Teams, Viva, and Teams Rooms to improve communication and productivity.

Onyinye explains how successful hybrid workplace strategies go beyond technology and require thoughtful planning around accessibility, collaboration, meeting room design, and organizational culture. She highlights the challenges companies face when balancing remote and in-office work while ensuring employees stay engaged and connected.

The episode also covers practical approaches to digital transformation, user adoption, and creating flexible workspaces that support different work styles. Onyinye shares real-world experiences from helping organizations modernize their workplace environments and emphasizes the importance of inclusivity and accessibility in hybrid collaboration.

Listeners will gain valuable insights into the future of work, best practices for hybrid collaboration, and how modern workplace tools can help teams remain productive, connected, and empowered in today’s evolving work environment.

Picture this: You join a team meeting from your kitchen, while your coworker sits in a quiet office pod. You both want to share ideas and get things done—fast. You can make your hybrid workplace more collaborative and flexible by taking small, practical steps right now. With the right technology, like Microsoft 365, you boost teamwork and give everyone more freedom. Check out how the latest trends shape work:

Evidence Description	Impact on Collaboration and Flexibility
Use of collaboration analytics	Enhances productivity and employee engagement in hybrid work settings
Regular check-ins with managers	Leads to a 30% increase in engagement scores for hybrid workers
Shift in employee expectations	Employees demand more independence and flexibility, prompting management to adapt their roles to be more supportive and coaching-oriented

Think about how your space and your tools work together—both matter for your best work.

Key Takeaways

Create a clear collaboration plan to boost team positivity and productivity.
Hold regular check-ins to keep everyone connected and on track.
Set guidelines for availability to ensure smooth communication.
Use technology like Microsoft 365 to simplify teamwork and document sharing.
Encourage virtual team-building activities to foster inclusion among remote workers.
Collect feedback frequently to understand team needs and improve collaboration.
Design your workspace with zones for focus, teamwork, and relaxation to enhance productivity.
Implement flexible schedules to help employees balance work and personal life.

Key Strategies for the Hybrid Workplace

Immediate Actions for Teams

You can boost your team's success in a hybrid setting by taking a few simple steps right away. Many teams skip the basics, but these actions make a big difference:

Create a clear collaboration plan. Almost half of hybrid workers say their teams do not have one, but teams with a plan feel more positive about their workplace.
Set up regular team check-ins. These meetings help everyone stay connected and on track.
Agree on guidelines for when people should be available. This keeps communication smooth and avoids confusion.
Use technology to make teamwork easier. Tools like Microsoft 365 help you share documents, chat, and meet from anywhere.
Encourage virtual team-building activities. These can help everyone feel included, even if you work from different places.
Collect feedback often. Try quick pulse surveys or monthly open forums to hear what your team needs.
Focus on results, not just hours spent online or in the office.
Train managers to lead teams that work in different locations.
Mix in-person and virtual activities to keep everyone engaged.
Set flexible rules, but make sure some guidelines are clear and non-negotiable.

Tip: When you set up a collaboration plan and check in often, your team is more likely to feel connected and productive.

Why Collaboration and Flexibility Matter

You might wonder why these ideas matter so much. The answer is simple: they help everyone do their best work and feel happier at work. When you combine strong collaboration with flexible ways of working, you see big results.

Statistic	Percentage
CEOs reporting improved productivity	75%
Hybrid workers feeling more productive	74%
Workers feeling more motivated	76%
Employees reporting increased job satisfaction	85%
Employees considering hybrid work a leading benefit	88%
Employees only considering hybrid roles	50%

Bar chart showing percentages for various employee satisfaction statistics in hybrid workplaces

When you look at these numbers, you see that most people feel more productive and satisfied in a hybrid workplace. Many employees now expect flexibility and independence. If you give them these options, you help your team stay motivated and loyal.

Collaboration also boosts morale and engagement. When you work well together, you solve problems faster and make better decisions. Digital tools help you stay connected, but you still need clear plans and regular check-ins to avoid miscommunication.

Managers play a big role, too. They need to support both in-office and remote workers. When leaders use real-time data and feedback, they can make better choices for the whole team.

Note: The best hybrid teams use both smart technology and strong teamwork to reach their goals.

Hybrid Workplace Design

Creating an effective hybrid office design means thinking about both remote and in-office employees. You want everyone to feel included, focused, and ready to collaborate. Let’s break down how you can shape your space for every work style.

Zones for Focus and Collaboration

You need different areas for different tasks. Smart hybrid office design uses zones to support both deep focus and teamwork.

Quiet Work Areas

Sometimes, you just need to block out the noise and get things done. Quiet zones help you concentrate without distractions. These spaces often use soundproofing and acoustic panels to keep things peaceful. You might find private booths or small rooms where you can focus on important projects or calls.

Strategic office layout design directly impacts employee productivity, workflow efficiency, and workplace satisfaction.

Team Spaces

When it’s time to brainstorm or work together, team spaces make it easy. These areas use flexible and modular furniture so you can rearrange them for group meetings or quick huddles. Collaboration zones near team clusters encourage spontaneous discussions and help you solve problems faster.

True collaboration thrives when people can come together easily without disrupting others. Smart office layouts recognize that collaboration is situational.

Social Zones

Don’t forget about places to relax and recharge. Social zones give you a spot to take a break, chat with coworkers, or have informal meetings. These areas support well-being and help you build stronger connections with your team.

Smart layouts create gradients of privacy rather than a single dominant model, addressing the challenge of balancing focus with accessibility.

Inclusive Meeting Spaces

Hybrid office design should make meetings fair for everyone, whether you join from home or the office. You want every voice to count.

Equitable Access

Check out this table for features that make meeting spaces inclusive:

Feature	Description
Audio Clarity	Advanced microphones and speakers help everyone hear clearly.
Visual Engagement	Smart whiteboards and displays let all participants see and share ideas in real time.
Technology Integration	Platforms like Microsoft Teams offer noise suppression and live transcription.
Interactivity	Tools like breakout rooms and smart cameras keep remote attendees engaged and visible.

Virtual and Physical Integration

Blending virtual and physical meeting spaces gives you more flexibility. You can join from anywhere and still feel part of the team. This approach supports different needs and keeps everyone engaged, using features like polls and breakout sessions to boost participation.

Integrating virtual and physical meeting spaces allows for greater flexibility and accessibility.
It accommodates diverse participant preferences and needs, enhancing overall engagement.
The hybrid approach promotes interaction through various methods such as breakout sessions and polls.

Workspace Personalization

Personal touches matter in hybrid office design. When you can adjust your workspace, you feel more comfortable and productive.

Adjustable Layouts

Arrange your desk or area to fit your work style. Use task-based layouts, add plants for a fresh vibe, or control your lighting for better focus. Modular furniture lets you switch between solo work and group tasks with ease.

Desk Booking Systems

In a hybrid office, you might not have the same desk every day. Desk booking systems help you reserve a spot that fits your needs, whether you want a quiet corner or a spot near your team. This flexibility supports both focus and collaboration.

Employees who customize their workspaces feel a sense of ownership, leading to increased job satisfaction.
Personalized workspaces enhance productivity by allowing employees to create a comfortable environment that minimizes distractions.
Personalization fosters creativity, inspiring innovative thinking and problem-solving.

Companies with highly engaged workforces outperform their peers by 147% in earnings per share (Deloitte).

A thoughtful hybrid office design brings together zones for focus, collaboration, and relaxation. It uses technology to connect everyone and lets you personalize your space. When you design with both remote and in-office needs in mind, you create effective hybrid workspaces where everyone can do their best work.

Flexible Policies and Office Layouts

You want your hybrid workplace to feel open and adaptable. Flexible policies and smart office design help you create a space where everyone can thrive, whether they work from home or in the office.

Flexible Schedules

Flexible schedules give you more control over your day. You can balance work and life, reduce stress, and boost motivation.

Core vs. Flexible Hours

Some companies set core hours when everyone should be available. Outside those hours, you can choose when to work. This approach keeps meetings easy to schedule and lets you handle personal tasks when needed.

Schedule Type	Description
Fixed hybrid schedules	Predetermined days for in-office and remote work (like three days onsite).
Flexible hybrid schedules	You pick your work schedule based on your needs and job requirements.

Tip: Clear core hours help teams stay connected, while flexible hours let you manage your own time.

Asynchronous Work

Asynchronous work means you don’t have to be online at the same time as your teammates. You can reply to messages or finish tasks when it suits you. This style works well for remote work and supports focused work.

Centralized communication using platforms like Microsoft Teams keeps everyone in the loop.
Regular video meetings simulate in-person collaboration.
Clear response expectations respect individual work hours.

Flexible schedules enhance productivity and well-being. You feel less stressed and more satisfied when you can choose your hours and location. Gallup research shows hybrid schedules improve employee well-being.

Adaptable Layouts

Office design matters. You need spaces that change with your needs. Adaptable layouts make your workplace more dynamic and efficient.

Modular Furniture

Modular furniture lets you rearrange your workspace quickly. You can create flexible workstations for solo tasks or group projects. Teams expand or shrink without needing a full redesign.

Evidence	Description
Modular Furniture Systems	Reconfigure as teams grow, costing less than complete redesigns.
Moveable Walls	Change spaces within hours to fit project needs.
Lightweight Furniture	Rearrange workspaces easily for different activities.

Invest in adaptable furniture for both collaborative and private needs.
Movable partitions and adjustable desks empower you to customize your space.
Modular elements maximize creativity and efficiency.

Multi-use Rooms

Multi-use rooms serve many purposes. Conference rooms can become training spaces. Break areas host informal meetings during off-peak hours. Reserve flexible space for collaboration or focused work.

Flexible space transforms into meeting rooms or collaborative zones as needed.
Efficient meeting spaces support team-building activities.
Flexible workspace options optimize space and cost.

Clear Hybrid Guidelines

Clear guidelines keep everyone on the same page. You know what’s expected, whether you work remotely or in the office.

Remote and In-Office Protocols

Define hybrid work arrangements, including core hours and flexibility limits. State acceptable remote work locations and workspace standards. Set safety and confidentiality measures for remote work.

Outline performance management metrics and accountability measures.
Address legal compliance, like workers’ compensation and tax rules.
Implement security protocols to protect confidential information.

Communication Standards

Set unambiguous communication protocols and technology requirements. Use platforms like Microsoft Teams for centralized communication. Specify tools and expectations for responsiveness.

Encourage boundary setting between work and personal time.
Provide wellness initiatives, like stress management workshops.
Conduct regular check-ins to gauge job satisfaction.

Note: Clear hybrid guidelines empower you to balance personal and professional commitments. They attract top talent and save time by reducing commute hours.

A well-designed hybrid workplace uses flexible schedules, adaptable layouts, and clear guidelines. You get more control, better well-being, and a space that fits your needs.

Technology for Hybrid Collaboration

You want your hybrid workplace to run smoothly. The right technology makes this possible. With smart tools, you can connect, share, and get work done—no matter where you are. Let’s look at how you can use technology to boost collaboration and make every meeting count.

Collaboration Tools

Video Meetings

Video meetings help you see and hear your team, even if you work from different places. Microsoft Teams lets you join with one click. Smart camera technology makes sure everyone feels included. You can see faces clearly and avoid the “bowling alley” view. This design helps remote workers feel like they’re in the room.

Document Sharing

Sharing files should be easy. Microsoft 365 gives you cloud storage with OneDrive and SharePoint. You can edit documents together in real time. No more lost files or confusing email threads. Everyone stays on the same page.

Project Management

You need to keep track of tasks and deadlines. Microsoft Teams and tools like Planner help you organize projects. You can assign work, set due dates, and check progress. This design keeps your team focused and reduces stress.

Here’s how Microsoft Teams and Copilot help your team:

Feature/Benefit	Description
Automating routine tasks	Reduces time spent on repetitive activities, letting you focus on important work.
Streamlining communication	Makes messages clear and avoids confusion.
Real-time insights	Gives you instant data during meetings to help you make decisions.
AI integration	Helps manage meetings, organize files, and track responses.
Culture of clarity	Shows your team that their time matters, which builds loyalty.
Competitive advantage	Teams using these tools often outperform others in hybrid work environments.

Integrating Digital and Physical Work

Smart Meeting Rooms

Technology-integrated meeting spaces use smart cameras and microphones. These tools let everyone join in, whether they’re at home or in the office. You get clear sound and video. This design removes barriers and helps everyone share ideas.

Digital Whiteboards

Digital whiteboards let you draw, write, and brainstorm together. You can add notes in real time. Both in-person and remote team members can join. This design makes sure every voice gets heard.

Smart meeting rooms and digital whiteboards help everyone feel connected.
Teams that use these tools report higher job satisfaction and better results.

Accessibility and Training

Tool Training

You want everyone to use new tools with confidence. Start with simple training. Use peer learning, one-on-one sessions, and AI-powered demos. Make sure technical support is ready to help. This design reduces stress for new hires.

Device Compatibility

Your tools should work on any device. Microsoft 365 supports laptops, tablets, and phones. Easy-to-use software helps everyone join meetings and share files. When technology is accessible, more people join in and feel happy at work.

Tip: Make sure everyone gets equal access to learning and growth, no matter where they work.

Fostering Belonging and Connection

Building a sense of belonging in your hybrid workplace takes more than just good technology. You need to create an environment where everyone feels seen, heard, and valued—no matter where they work.

Inclusive Culture

A strong, inclusive culture helps everyone feel like part of the team. You can make this happen by focusing on regular communication and team-building activities. When you check in often and celebrate wins together, you help remote employees feel connected and valued.

Team Check-Ins

Frequent team check-ins keep everyone in the loop. These meetings give you a chance to share updates, ask questions, and support each other. Try using video conferencing tools to include everyone, whether they’re in the office or working from home. You can also set up hybrid collaboration spaces for in-person brainstorming and discussions. When you encourage knowledge sharing, you create a more collaborative environment.

Celebrating Success

Don’t let achievements go unnoticed. Celebrate both big and small wins as a team. Shout-outs during meetings, digital badges, or a quick message in your team chat can make a big difference. When you recognize effort, you boost morale and help everyone feel appreciated.

Employees who feel valued and supported are more likely to stay engaged and productive. A positive, inclusive culture also reduces turnover and supports better mental health outcomes.

Evidence Type	Description
Enhanced employee engagement	Employees who feel valued and supported are more likely to be engaged in their work, leading to higher productivity and creativity.
Improved retention	A positive, inclusive culture reduces turnover by fostering loyalty and satisfaction among employees.
Better mental health outcomes	Inclusive environments help mitigate stress and burnout by promoting collaboration, support, and open communication.
Stronger team dynamics	Cultures that prioritize respect and inclusivity enhance teamwork and trust, leading to more effective collaboration.
Increased profitability	Organizations with strong workplace cultures experience higher levels of performance, as engaged and satisfied employees are more committed to achieving company goals.

Employee Wellbeing

You can’t have a great hybrid team without focusing on health and wellness considerations. Many people find it hard to unplug from work at the end of the day. Others feel lonely or burned out, especially when working remotely.

A 2021 survey found that 27% of remote workers struggle to disconnect after work.
Nearly 75% of workers have experienced burnout, and 40% say it got worse during the pandemic.
Over 60% of employees reported feeling lonely at work, a number that rises with hybrid and remote models.
Almost half of workers would give up part of their salary for flexible working hours.

Mental Health Support

Make mental health a core part of your workplace, not just an afterthought. Encourage your team to take mental health breaks or days off. Trust your employees to manage their own schedules. Some people might start early and finish by mid-afternoon, while others need breaks for family. This flexibility helps everyone stay productive and healthy.

Flexible Benefits

Offer benefits that support work-life balance, like wellness programs and flexible hours. When you give people the freedom to choose what works best for them, you help reduce stress and improve satisfaction.

When you prioritize mental health and flexibility, you build resilience and loyalty in your team.

Onboarding in Hybrid Teams

A smooth onboarding process helps new hires feel welcome and ready to contribute. Prepare access credentials and equipment before their first day. Host icebreaker sessions so new team members can connect right away.

Schedule regular one-on-one check-ins to answer questions and build relationships.
Run virtual training sessions to introduce company culture.
Assign a mentor or onboarding buddy to guide new hires.
Encourage socialization to help everyone feel like they belong.

Hybrid Onboarding

Hybrid onboarding means blending digital and in-person experiences. Make sure new hires have everything they need, from equipment to clear instructions. Use video calls and chat tools to keep communication open.

Mentorship Programs

Mentorship programs help new hires grow and feel included. Design these programs with input from your team, especially underrepresented groups. Set up regular check-ins and clear expectations. Mentorship boosts engagement, supports professional development, and helps everyone feel part of the team.

When you focus on belonging, you create a hybrid workplace where everyone can thrive.

Encouraging Interaction in Hybrid Teams

You want your team to feel connected, even when you work in different places. Interaction helps you build trust, spark new ideas, and keep everyone engaged. Let’s explore how you can encourage both spontaneous and structured connections in your hybrid workplace.

Spontaneous Connections

Sometimes, the best ideas come from casual chats. You can create spaces for these moments, even if your team works remotely.

Virtual Watercoolers

Set up a virtual watercooler using Microsoft Teams or another chat tool. You can drop in for quick conversations, share funny stories, or ask about weekend plans. These spaces help you feel like you’re part of the team, no matter where you work.

Start a daily “coffee chat” channel.
Share photos or memes to break the ice.
Ask random questions to spark conversation.

Tip: Virtual watercoolers make remote work feel less lonely and more fun.

Casual Gatherings

Host casual gatherings online or in person. You might plan a lunch-and-learn, a game session, or a Friday afternoon hangout. These events let you relax and connect with coworkers outside of work tasks.

Gathering Type	Purpose	Example Activity
Online Hangouts	Build team spirit	Trivia games
In-person Meetups	Strengthen relationships	Pizza lunch
Hybrid Events	Include everyone	Virtual escape room

Structured Collaboration

You need planned sessions to solve problems and share ideas. Structured collaboration keeps your team focused and productive.

Brainstorming Sessions

Schedule regular brainstorming sessions. Use digital whiteboards to collect ideas from everyone. You can vote on the best suggestions and turn them into action steps.

Invite all team members to join.
Set a clear goal for each session.
Use polls to pick top ideas.

Cross-Team Projects

Work with other teams to tackle big projects. You can share skills, learn new things, and build stronger connections across your company. Cross-team projects bring fresh perspectives and help you grow.

Note: Structured collaboration helps you reach goals faster and keeps everyone involved.

Feedback and Improvement

You want your team to keep getting better. Feedback lets you see what works and what needs to change.

Surveys and Forums

Send out quick surveys or set up forums for open discussion. You can ask about meeting formats, work tools, or team culture. Honest feedback helps you make smart changes.

Use Microsoft Forms for easy surveys.
Create a feedback channel in Teams.
Review responses together.

Iterative Practices

Try new ways of working and adjust as you go. You can set regular check-ins to review progress and tweak your approach. Iterative practices keep your hybrid team flexible and ready for anything.

🚀 Continuous improvement makes your team stronger and more adaptable.

You can build a vibrant hybrid workplace by mixing spontaneous chats, structured sessions, and regular feedback. These steps help your team stay connected, creative, and ready to succeed.

You can build a collaborative and flexible hybrid workplace by mixing smart technology, clear guidelines, and inclusive design. Try these steps in your hybrid office:

Set up zones for focus and teamwork.
Use tools that connect everyone.
Personalize your workspace.

Start with one new idea today. Keep improving your hybrid setup. Your team will thank you!

FAQ

How do you make hybrid meetings more inclusive?

You can make every meeting inclusive by using video, clear agendas, and tools like Microsoft Teams. Always invite remote team members to speak. Use features like live captions and chat to help everyone join the conversation.

What’s the best way to schedule a hybrid meeting?

Pick a time that works for everyone, no matter where they work. Use shared calendars and send invites early. Try to rotate meeting times if your team is in different time zones.

How can you keep remote workers engaged during a meeting?

Ask questions often. Use polls or chat to get feedback. Share your screen and encourage everyone to turn on their cameras. A good meeting keeps everyone involved, not just those in the office.

What technology helps hybrid meetings run smoothly?

Smart cameras, microphones, and platforms like Microsoft Teams make a big difference. Digital whiteboards let everyone share ideas. Test your tech before the meeting to avoid surprises.

How do you handle meeting fatigue in a hybrid workplace?

Keep meetings short and focused. Set clear goals and only invite people who need to be there. Use tools like Microsoft Viva Insights to track your meeting time and take breaks when needed.

Should you record hybrid meetings?

Yes, recording meetings helps team members who can’t attend. Share the recording and notes afterward. This way, everyone stays updated, even if they miss the meeting.

How do you decide if a meeting should be in-person or virtual?

Think about the goal. If you need to brainstorm or build team spirit, an in-person meeting works best. For quick updates or when people work from different places, a virtual meeting saves time.

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Welcome back to another edition of the NC65 podcast.

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Today we are diving into the future of modern workplaces,

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hybrid color variation and a iPod productivity,

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with the fantastic idea, "Do Google IO by Prologs is right?"

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Yeah, you think.

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She is a expert IT professionals specialized in

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digital workplaces, transformations through Microsoft technologies.

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She has led multiple modern works based projects across various industries,

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helping organization improve collaboration,

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communication and productivity using Microsoft tools like Microsoft Teams,

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Viva Insights and Microsoft 365 co-pilot.

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She is also passionate about innovation,

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technical research and investing aid studies,

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contribute to the EIA journal and conference,

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public along the way.

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In this episode, we will explore how organizations can redesign

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meeting spaces for hybrid work, improve employee experience,

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and prepare for the next wave of II-driven collaborations

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and Microsoft 365.

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So really welcome to the show.

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Thank you, Michael. I'm happy to be here.

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Thank you for having me.

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I'm very, very thankful for the people

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you let's not know you can you introduce yourself and tell us about your journey

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into IT and especially in the Microsoft ecosystem.

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Okay, so my name is Wynye Ma, the WCOO.

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I'm a trusted advisor and transformation expert

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regarding modern workplaces for organization.

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And I've been in the IT industry for almost 14, 15 years now,

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and my journey has been helping organization transform digitally.

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A lot of organizations have licenses,

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tools and services, but they are not really utilizing the benefits and

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features of this services that they have.

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So my role is coming in to strategically help them

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redesign their workspace, redesign the way they work,

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the tools and activities that they do also help the business processes

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and work flow.

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And this has really been ongoing,

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putting across various Microsoft ecosystem,

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Microsoft services and ecosystem.

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So basically it's just helping organization transform digitally.

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So I'm also a Microsoft 365 MVP and also a co-organizer of Microsoft 365

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Dublin user group. I'm also passionate about

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volunteering, making impacts in the lives of people.

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I have this mantra of living people, living circumstances

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better than where I found them. I'm also helping women, ladies,

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girls stay in the STEM career path.

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So cutting across ladies or young girls in school who are yet to

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find their paths on STEM. When I talk about STEM, I mean science, technology,

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energy and the likes, helping them transform their spirit of

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work. When we look at the workplace when it comes to

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this area, the rate of women is quite few. So my job is helping to get more

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women to step into this role. And also women who are

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already in this role, we could find out that

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circumstances could make or relate to women, I'm not staying in this role for too long,

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we could look at motherhood, taking care of someone and eventually women leave

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the spot. So my job is also helping women to stoop

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candy on their feet, hold onto the spot irrespective of the

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fissing of their life. So I think that's basically about me.

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Yeah, that's amazing and we hear your passion

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about all and I also think that's really great to get

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male women into tech. So that's a good mission. But what

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only attract you to the modern workspace topic?

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So for me, coming from the background, I studied engineering, electrical,

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electronics engineering and my focus was on communication

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perspectives. I also had my master's in mobile and

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satellites communications whereby looking into

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communication, when I talk about communication, I'm looking at messaging,

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voice and the life. So my passion from what I studied pushed me into the modern

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workplace, right? So that would be a bit

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specialized. And for me, I had the opportunity to leverage on

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Microsoft's platform, early enough in career, going back with the

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likes of length and to Skype for business, into Microsoft, things right now.

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So for me, it's all about, I would say, came from what I studied and the opportunities

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that were placed in front of me during internship when I started working.

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That's better than the law for modern workplace and my passion. So I've been

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growing into this, getting to know innovations around this, helping people as

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well, whatever I learn as well teaching people or tutoring people. So

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that would be basically my question, I would say in summary, from what I studied

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in school and the opportunities that were placed in front of me,

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that made me continue in modern workplace. This is really amazing, journey.

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So I think, I don't know, I think as well, so inside the light service.

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[Laughter]

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Really, that's nice.

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[Laughter]

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But yeah, you have worked across multiple industries. What come in collaboration

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changes? Do you organize, do organizations face today?

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So, the key thing is innovation, right? Every sector that I've worked with,

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the only IT. And it's all about getting in to see what the organization is currently

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using and seeing how you could help them utilize what they are not using or

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what they could be able to utilize. And I'm saying this in respect to

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Microsoft 365 ecosystem. Like a general use right now, which

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or a practical one that everyone is aware of is the use of co-pilot or the use of AI.

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AI has already been there. It has been in existence a long time ago.

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It respects it at the name Microsoft gives it a co-pilot. Well, the thing is,

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everyone still needs the AI. The AI is, I embed, they just like our phones, right?

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We have AI features in our phone already. What the truth is, how best can this AI be able

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to be used in the workforce to help reduce time, make work more effective, make people

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to be able to use their time properly, balance, have the work-like balance on the likes, right?

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So, irrespective of the sector, irrespective of the team or the department, the thing is,

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they are setting jobs or they are setting activities that require daily activity.

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Like, it gets to the organization. You could see some of the challenges that they have is

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they are working on spreadsheets, should get details of people or how things are done.

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Instead of having monolabor of humans during this, can we get AI to be able to help us

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through this, to save monolabor, to save overhead, right? So, these are kind of a little challenge that

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you see in organizations and AI could be able to help do it. But, as I from the AI, you could also see

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organizations have, you could have an organization using a Microsoft's life fence, right? And they,

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sometimes, or most of the times, you see them utilizing 50% or even less than. And they could also

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have these Microsoft licenses and they also leverage on top-party applications that if they look deep down,

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some of the Microsoft license they have, would be able to help them do that. So, my job or journey

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into this is getting to have a discussion with the stakeholders in this organization. Let's see

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what you have, let's see what you're leveraging on. We have to look on how best you could save down costs.

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Instead of paying multiple, to save, to save costs, instead of paying multiple licenses on different

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applications, can we reduce these, can we work with these, can we leverage on this? So,

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it's basically working with them, and holding them, and helping them, utilize what they are

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utilizing. We look a lot of what companies will achieve with modern workplaces or hybrid work.

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How, from your perspective, you are a lot of with the people. So, how has employee

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explanation changed around communication, collaboration, and modern or hybrid work?

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When it comes to a lawyer experience, I'm a huge fan of Divine Size.

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And I also tell organizations about the utilization of Divine Size. You might not have to pay for the

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Viva suits, but the best of my knowledge, probably, I may be wrong, if documentation has been changed

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around this. But if you have the Microsoft 365 life, you have a bit of the Viva inside, like a personal

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Viva inside, right? And the personal Viva inside is useful for every employee in non-aconization.

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For me, for the Viva inside, I'm able to have my work hours on the Viva inside, I'm able to track

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my time, I'm able to have full cost time. So, for anyone working in an organization, and you have

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probably working between 8 to 5, right? You'd be able to have to plan your activity when you are

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meant to read emails when you're meant to focus on activities. And I think I have a discussion on this

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years back on people prioritizing their time, right? Piretyzing your time means

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able to focus on the things you have to do. Setting people, they are more of the money in hours,

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and some people are often hours. And when I say money in an afternoon hours, some people, they are more

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productive early in the morning. So, if you notice I have a productive person in the morning,

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is best that you focus most of your activities to get work done in the early hours of the morning,

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right? Between 8 to 12. If you're the person who focuses more in the afternoon, you should focus,

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puts your work activities, majorly, between that time frame. So, for me, I use Viva in fact,

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to be able to prioritize this because with Viva inside what it does for me is it's able to block

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time out for me, my calendars. I have focused time recommended it's two hours, where you can extend

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it to four hours. I also have the capability to get on, to spend my emotions. So, while I'm working,

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there is on Viva on, on Viva inside, there is reflection, right? And what the reflection it comes in

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defines emojis. It's advised to set it is probably during the big time of the day, maybe by 2 pm or 3

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pm or 1 pm. So, when this reflection comes, what it does for me is it's able to ask me how my day is

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going, right? Depending on how busy my work is, you could say, "Oh, days where you're happy, days

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where you're not happy." Over time, right? What does those? It's able to help you balance how busy you

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have been. And when you're trying to be stressed, it notifies you. So, for me, over time, I've been

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able to look through the reading of the responses I've given it. And when I see that I've had

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low responses, I know we give myself that it's time to take a leave, it's time to go on holiday,

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to leave work and go and refresh because I'm already getting stressed at work. So, I also use this,

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I also tell organizations about the help people that I work with, to play around with this insight,

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to be able to help them get worked on. And over time, when you continue to use the

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via insight in your day-to-day activities, it makes you to understand, "Oh, you spent a lot of

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time reading emails, which shouldn't be helping to focus more on work." So, for me, that has been a good,

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it's a good, sorry, a good tool for people to utilize on employee experience without paying extra

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for online sense thereabouts. So, we can also, I think a lot of companies say, "Okay,

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the people not work really at home when they're home-overs." So, I, Biva is also a chance to show

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how productive IMS, as me as employee are or...

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Not necessarily for me, for me, the way I've explored, I haven't explored more on the Viva

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suits, right? For the personal insight, it's basically for the person, for the employees, to be able to

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balance work and their personal lives. But when it comes to... I know some organizations are not

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comfortable with their employees working from home or always come to the office. I think it boils

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down to the organizations, but the most important thing is that the employees get to work done,

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that's basic thing because someone can stick on to the office and my logic products.

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Someone can work from home, I might not be productive. It's all boils down to, for me,

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redundancy, that boils down to the values and the culture of the organization.

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And what must companies do that, yeah, employees are productive in the hybrid environment?

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Yeah, I think, if I get to your question, I think majority of the employees in IT

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utilize the hybrid approach when it comes to working.

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And okay, let's jump a little bit into Teams and so on.

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When you look at Teams, what difference, a good Microsoft team room experience for the employees?

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Oh, okay, so there are so many things that makes each room a Microsoft team meeting room,

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inclusive and flexible for everyone to use. There are key things one needs to look out for. So

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sometimes when you go to, I don't know if you have noticed it, but sometimes when you go to

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meeting rooms, you would notice that the camera is above the TV. That's not an inclusive meeting room

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because the camera needs to be placed in a position where it should be able to see

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at an eye level of the people seeking down in the meeting room, right? And sometimes when you go to

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a lot of organizations or you go to a lot of meeting rooms, you could see that this is my in-place,

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right? What happens is when the camera is placed above the TV, for someone who is joining the meeting,

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I can refer to the person as the remote participants or someone far-end. They have, it feels

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like, view of the people in the room, which is not inclusive for probably someone who has

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challenges with vision or someone who is wearing glasses and the like. Because those go have issues

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around sunlight. Some meetings, when the meeting rooms were being walked on, the sunlight were not,

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or lightning was not in place. So sometimes you could see that some people might be in meetings and

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on this way, sunny, just like today, you would see that the sunlight reflects into the meeting room

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and it is dropped from. So always I'd like to do that. Injaneesh, you grab

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and it doesn't have a sound issue around the meeting room. And the

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thing is you might see in meeting rooms around cable, cable management. There are some meeting rooms,

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you could go, you could see the cables hanging around and this is not really feasible because over time,

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it's cost is likely hazard for every organization. So things like this or little things like this could

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also be tinked through before they are being implemented. I think that would be like a summary

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of the meeting room, but there's still a whole lot. There's also some meeting rooms you could have

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that the noise level is where no factor in. When I see a noise level, you could see some meetings

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that are demarcated by glass, right? And because they are demarcated by glass,

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when an engineer goes into this room to advise on the device, on how best

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these meeting rooms could be used, it is important that the noise level is calculated. Noise level,

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which is factored in from how close is this office to the road? When cars are passing, can you hear

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the noise from the cars or when people are walking past the room? Can they hear footsteps? When someone

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is talking from the meeting room, can their voices be heard? Things like this, when considered,

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would also help the engineer provide devices that have noise cancellation, a coffee noise cancellation,

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to be able to meet the needs of noise. So these are certain things that needs to be in place to

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help the Microsoft Teams meeting room, inclusive and accessible for everyone, irrespective of whether

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you take a survey or not. Yeah, I think Microsoft has a lot of interesting features and teams,

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also for deep people that they can read in their language and so on. I think that's a really,

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really great tool. What did you think, what impact have AI or especially on Microsoft world,

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co-pilot in this modern work? So do you mean in respect to the meeting rooms or just modern work?

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We can start with the meeting rooms. Okay, so the AI features keep improving the meeting rooms,

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right? It makes the meeting room become better and easier. So when you're looking at,

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you have features on devices that when someone's collapsing into a room, it wakes the devices,

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right? From a control panel or from control hold, you're able to know whether a meeting room

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activates that someone is inside the meeting room, whether they are using it or not. So they are

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amazing features, AI features and the ones that are already in and the ones that Microsoft are

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yet to release to help the meeting room easier. So in summary, the AI features make the meeting room

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usage or the utilization of the meeting room better and easier for people. So it also helps the

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engineers to track as well. What's your favorite Microsoft team's meeting room feature around all

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these options? We have, you say, "Let's say, yeah, let's break through."

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So, to be honest, I don't have a specific feature because every day there is an AI feature that

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keeps coming up. For me, one of them that stood out was the intelligent recap, right? That came from

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as a result of having Microsoft Teams room framework, right? That's for me, that's one of the features

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that stood out because the reason why it stood out was it came up, it came, it was available at the

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points where one of the projects I was deploying, the organization needed that at the point in time.

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So it stood out for me because that experience or that scenario was something I would always remember.

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So features, AI features keeps coming up, but the intelligent recap makes a lot of sense when you

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join in, so for example, you join the Microsoft meeting and you have a code pilot and probably,

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you don't have to interrupt people, start asking questions on things that we had discussed before,

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right? It could just use the code pilot to be able to have a recap of what has been done or what

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has been said before you joined. And the beautiful thing about it for me is I don't have to go into

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meetings, writing anymore. I just have to go into meetings, actively listening to what is

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instead contributes and make progress at the end of the meeting with code pilot I'm able to have

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a summary of the meeting, right? Have action points who needs to do what needs to be done and

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to deliver the books. So I think that's one of also, that's one of the features that stands out

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on me and literally for most professionals in the modern works please.

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For a modern workspace place, there is the, we have the employees and we have also the leadership.

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So I think a lot of people feeling a little bit overwhelmed with these meetings all the time.

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So what tips can you give here especially to the leadership that people not overload with,

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yeah, long team meetings without, yeah, and I don't know, without any win for the employees.

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Okay, so for, I think for leadership what a tip I can give is sometimes for, for every meeting that

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is being sent out or that has been accepted most times the person might not end up

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it didn't induce meeting, right? I think that a particular example that we give is

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their meetings have been added to, right? And probably I was added as optional. I'm not basically

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meant to be in those meetings or I'm just dead to just for visibility see. I might not attend those

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meetings when the invites are sent. What I have to do is there is a future now Microsoft seems like

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follow, like follow up. So when you, instead of clicking on accept tentative or

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reject there is a follow follow up action and when you click on the follow up action what it does is

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you are notified of every conversation that is that is going to take place in that meeting,

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right? You don't have to be presenting that meeting. So if leadership could,

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or the stakeholders and leadership could utilize this feature that will really be helpful.

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For meetings that's probably the optionals that they might not be present there they can follow

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up to have an understanding of what's happening at the end of the meeting.

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Copilot does a follow up action or summarizes whatever it is that's been done. So they are not present

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in the meeting but they do know what is happening in the meeting. So that will be one of the

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features they can leverage on to avoid being overwhelmed with the features that keep coming

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on new features that for new innovations that come up from modern workplaces.

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When company start with copilot, how should they roll out copilot for being, I think, for modern work

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what help, what is, I don't know, what's more marketing, what's a good rule out especially for modern workplaces?

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Okay, so a good rule out for any organization that wants to deploy copilot. The advice will be, first of all,

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an assessment needs to be done in the environment and the reason why assessment needs to be done is to

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understand the current sharing because copilot exposes over sharing in an organization.

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So assessment needs to be done on the current of a sharing in the environment. So for example,

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files are stored on one drive and sharepoint. So when the, when this assessment is done is to look into

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the files, who are the, who are the owners of the files? What's the sharing policy in the organization?

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For some organization, you'll notice that the sharing policy is anyone with a link has access to the file.

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This needs to be reviewed, right? You also need to review for anyone who has a file, how long do they

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need to have access? Are there policies deleted already? When I talk about policies, I guess the

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security label policies are they are labeling already in the organization. These are really important.

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Once assessment is done and everything is in order because why the assessment is done is also important

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to carry the IT admin or IT administrators along on the findings and things that needs to be done.

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There needs to be basic security, baseline security controls that needs to be in place. The

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current conditional access policies are their conditional access policies covering for

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users or MFA for users for admins, block legacy authentication. They are setting baseline security

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controls that needs to be in place before you deploy co-pilot. So once the space has been done and the

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IT admin has been walked through on how this could be implemented, it's advisable to have the

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co-pilot license deployed in phases, get a pilot, pilot users to utilize this and see how they

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walk around the adoption. And inasmuch as the co-pilot, you have pilots users,

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referencing the license, you also have to do a lot of training for them to understand because

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sometimes when co-pilot license is given to people or they have been assigned to people, people might

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be able to use it for a few months and you stop using it. So they stop it then because when you

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look through, you will understand that the adoption and change management was not done correctly.

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So this should also need to be done correctly. You have champions for the departments or things that

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will keep where you train the champions, the champions will also help to train the employees themselves.

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And the reason why you train the champions in a situation where they are issues, the champion is

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like the first point of contact before getting to the IT admin and the likes. So I think in some way

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assessments being done ensure that the right security policies are in place,

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ensure that oversearing data governance and the likes are in place for your organization,

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deployed co-pilot's entire lot fees, why deploying is ensure that training and adoption process is

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done the right way and before you deploy to the wider use.

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So then we have this rollout and we look a little bit about the adoption, how can we,

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as you say, after a few months they stop, how can we track the adoption of co-pilot?

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Yes, so from the admin center there is a co-pilot control system with the co-pilot control system

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you able to see how people in the organization utilize co-pilots. So today utilize it on outlook,

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they utilize it on what applications or the likes and from the percentage of the people who utilize

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it you will be able to tell if more training needs to be done, better approach, right. And we could

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also create like you could leverage organizations could leverage VIVA engage, right.

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Have a community where people could share their challenges, prompts that they use. So it helps

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the organization to be able to build their prompts library for the organization so people can

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utilize people's prompts and people could come up, it's a challenge is we put to come up with their

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own prompts on what they have access co-pilot to and how co-pilot help them to do that. And

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also encourage team members, right, to share examples or use cases based on how co-pilot

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and helps for them in the department. So when when you see from the co-pilot control center that

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people are not utilizing co-pilot's license properly, it's advisable to more training be done and

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notify people if you're not utilizing the license, you could also do reassign of licenses. So people

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who are not heavily utilizing this license, you can communicate to them and if after communicating

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to them, nothing is being done, you could take the licenses from them and assign it to someone else

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who might make good use of the license because the most important thing is your organization

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has spent money on those licenses. Therefore, those licenses need to be assigned to people who

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make good use of the money that has been spent already because the co-pilot licenses are not

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they are quite costly so it needs to be to life properly for the benefit of the organization.

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Awesome. Where do you have say change management before? What can companies do or how should change

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management work together with the departments? For my feeling, it's often okay, we roll out

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co-pilot, the IT, it's responsible for that and that was it. What is the real, what makes a good change

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management? A good change manager to bring co-pilot into place and what culture, what workspace culture

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we need for a good change management? Okay, so I think before we even

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narrow it down for co-pilot, important thing is I would always advise organizations to still leverage

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the same approach they use when they are trying to introduce something new in your organization,

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right? And if we take it back to using the same approach to co-pilot, it's leveraging it on

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departmental needs. So for example, for co-pilot, you're trying to leverage it in an organization for

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the first time. The second department you could start with, you could start with the IT, you could start

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with HR, it could start with legal depending on or probably go maybe the last two or you could start

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with HR, it could start with IT, it could start with the sales team. More especially from experience,

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when starting with IT and HR, these two departments are unique in their own ways and they have

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defined use cases. From experience, when it starts out with these two departments and bring out

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new use cases, the adoption process is quicker and easier for people to ask them any. So a good

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change manager, what the person is to do is, first of all, before the licenses are signed to people,

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get to have meetings, get to have discussions with the various departments. Understand their

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dates, their activities, understand the attacks that they do autonomously. They are things that

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requires manual labor and you could, when you're having this discussion with them, you are able to

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pick out the pain points that this particular department is facing and while you're having this

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conversation with them, your job is to think out how best can co-pilot's getting to help reduce

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the workload, make the pain points no longer pain points, make their work life balance easier or

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make their work easier. So when you walk around that pain points and getting co-pilot into help them,

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you would see that the adoption process becomes easier because you're coming to them with,

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I have a solution and this is the solution, this is the current challenge being faced in

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this department. So this is the solution that I'm bringing with the use of this, it will make your

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life easier, right? If you tend to gravitate towards that, everyone wants things that will make

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their life easier, they don't want this trust. So you have to come from that scenario, you're trying

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to solve a problem, there's a problem statement. So when you're trying to solve the problem,

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it makes adoption of co-pilot easier for every organization or departments.

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I think a little bit, when we start it, I think that a lot of people say, "Oh co-pilot,

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co-work, skills and AI foundry," and so on. And there are other people, I think, "Oh, I

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get with co-pilot, I don't know, summary of my emails from last week." So there are people's

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struggle and I think, "What can people, they are not, yeah, starting with co-pilot, what can we do

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that they are not overbind with all these new co-pilot features and also that they are not feeling so

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sad because others have these all these basmurums. What can we do there?"

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Okay, so I think for me, for anyone utilizing co-pilot, right, it's because the organization

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has a life end. But whether the organization, for any organization that doesn't have the Microsoft's

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365 co-pilot license, everyone can utilize co-pilot charts if you have any of the Microsoft 365

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life end whether it's business license, enterprise license, or the Kiss Me D, there is co-pilot

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charts for you. Now the co-pilot chart is just to help you interact with co-pilot, make your life

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easier, sort of, to an extent in the environment. So what I would say is, for anyone that is available to

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you, make use of it. If it's not available, I know some organizations that don't have, they don't,

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you know, utilizing Microsoft license at all, delivery, on, cloud, right? So my advice to anyone is,

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whatever it is, there is a valuable organization, utilize whatever it is, there is a valuable.

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If it's co-pilot chart, there is a valuable to you, utilizing it, if it's co-pilot, Microsoft,

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365 co-pilot license, there is a valuable to you, utilizing it. But I would say, take it one step at a

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time because when we go on the internet or you go on LinkedIn, a lot of people talking about co-pilot,

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a lot of people are talking about co-work. And sometimes when you look at this information, you might

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look like, oh, you're not doing so much, or you're not utilizing so much. And there is this

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formal for some people. My advice would be, whatever life things or whatever it is, that is

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accessible to you, make good use of it, right? And over time, you begin to get hungover and understand

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things around what you're working on on the co-pilot. And it should give you better advantage

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when the license is being given to you, how basically can it's life-sage for your productivity?

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So to see. And when you, from your practical work, how did you start a modern work co-pilot? I don't

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know, we can, or I'm 65, I've rolled out of the company. How do you process this?

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When you're a process, you mean how I started utilizing co-pilot?

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Yeah, when you get, I don't know, from your work, when some client will start with modern work,

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how is your process to make them successful? Okay, so for any organization, I have to deploy a project for,

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I have a conversation with them, so I understand where they are and where they

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they see themselves. Like, you just like the question you ask, the ask during interview,

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where do you see yourself in the next five years, when the next 10 years? Okay, so you might meet,

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you might happen to be in public discussion with an organization and let's see, they are using

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a different platform for their email, right? And they decide that they want to leverage on

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Microsoft 365 services. They want to utilize outlook for their email. And they're going for

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a particular license. The plan is, you are, for me, I have to have a discussion with them to understand

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where they are currently, right? Where they are currently utilizing and where they need to be.

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And how we need to get these licenses or get these applications available to them. For some

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organizations, you might not, you have to take a lot of training and adoption. You won't have to,

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because when you make the applications, so many of the applications are available to them,

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they might end up not utilizing it. So we could start as, as far as leveraging people to utilize,

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make use of Microsoft Teams, right? Use Microsoft Teams as the only platform for collaboration,

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for meetings, for chats, for groups, right? Probably if this organization has, probably they were using

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WhatsApp or other applications for their communication. You would have to let them know,

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oh, going forward, this is what we need to start using. Outlook for emails, Teams for collaboration,

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right? One drive for storing your files, share points for sharing files. So you would have, for me,

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the best case is on Microsoft site, there are days, days in a life. So you could see something like

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day in a life of a salesperson, day in a life of an IT person. Getting those seniors to play

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huge role in helping organizations at Bortzitz, better day in a life of a HR person, when the,

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in the morning, the start walk by 80 and the goods, the outlooks, look at their emails. So you take

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a step by step approach, we use cases for different departments, right? When you come in with that

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approach, it makes a lot of sense, employees who are trying to adopt this for the first time,

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or find organization, because you're trying to get, is you're getting the current scenario that

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you're in, which is something they are familiar with. And you're trying to pick them from what they

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are familiar with, to something new. It's a process, it's a stage process, what you have to

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hand hold them, train them examples and helping them walk through. And in addition, a lot of training

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needs to be done. So be able to help them adopt better on the modern workplace that you're introducing

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to them. What did you think about, I don't know, Microsoft certification or all Microsoft learning

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should use us and pretty start there, midday, the certifications or it's

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nearly, I don't know, it's completely useless. Yeah, I really advise everyone to who it is,

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either you are new to Microsoft 365 ecosystem, or you're either you are already in or you're

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starting out to leverage on the Microsoft name and also write certifications. One of the things

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that I'm excited about is the applied skills, because really applied skills you have access to

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that you you write is like a mini certification so to say for me, but you whoever does this applied

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skills, you you have access to labs to do the certification or to do the skills, which means that

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once you don't read that, it shows that this person really knows what they are doing, right?

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Because the certification is a way you can't you can't be in modern workplace or you can't be

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utilizing the service and you don't know what would people, so this education is like a badge,

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what would people, if it's said to somebody, I come to somebody and I tell someone that I want you to

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use Microsoft 365 license and I have no proof worries. I have no certification to show for it,

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because certification is like a badge let the person know that I know what I'm talking about.

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If I haven't proved to show for a reason, it's it's already um you know I'm already setting myself

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up for failure in trying to get this person to utilize the models of life as right? So it's

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important I I address people to write certifications um they are fundamentals,

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certifications, they are virtual these you could leverage on. I am for most of my certifications or

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majority of my certifications came from Microsoft Challenge. I attend the Microsoft Challenge,

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run one or two of the challenges or coffees that we've placed in Challenge vouchers we've given

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and I utilize those vouchers and I write that's how I write my certification exam so it has really

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been helpful to me from the Microsoft Len so because it's helpful to me I will always advise people

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as well because even if it's in from something you only give what you you only give out what you have

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so it's beneficial to me so I advise people as well to write certifications or nates because the more

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you you write it's case it's case on it and you certified for that particular um tax or that particular

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activity when you're telling people about this people believe more because they know what you know

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what you're doing or what you're talking about and we have at the start we have to talk about

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women and tech um what uh yeah what advice would you give women to entering IT especially

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the modern workplace and the 65 to start uh yeah right now when they like

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okay so my my advice will be um if anyone who wants to get into it tech as a woman

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um find the community not just any community but an intentional community

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connects with people who are already in the space where you are so you're looking for someone in

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the modern workplace you go and link them and there are many there are multiple there are so many

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women amazing women on LinkedIn or modern workplace um category and Microsoft category as well

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you could connect with them um gets you see what right because when you connect with them what

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you post um on the a feed you tend to see and um in the course of that you tend to learn as well

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look for opportunities where you could volunteer as well and leverage more especially on Microsoft

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land Microsoft land is free it is not paid is free when you go to Microsoft land there are lots and lots

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of information for for you to learn about and work with someone from the community you're able to

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probably get an accountability partner who will be able to guide you through on how best you

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going to walk your pattern and there are so many NGOs there are so many platforms been organized

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by Microsoft and EPs um that give out courses for free on how to become write a certification on

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or how to become an expert in this area look for such opportunities and really yourself

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uh get acquainted with what is happening and over time with time when you keep on this platform

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you continue to grow and you i think the sky the sky is like a stepping is a stepping stone so

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there are lots of opportunities is connect with that then as much as you can and

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before you know what's happening become an expert in that field you say um

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um this is important to connect to learn from each other uh what was the best career advice you ever

439
00:49:00,360 --> 00:49:09,160
received um the best career advice i received was ask any question no question is stupid

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um i my one of my money just told me that and that has really been helpful for me um because

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for every time i want to make a move every time i want to learn something i ask questions

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and the questions help to bring clarifications the questions help to direct on the right

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parts to be in so that has for me that has been the best advice and you ask questions um people are

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helpful people are there to help you even if you ask a question from someone and you're not getting

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the response you need ask the question ask the same questions in the next person and

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definitely you get a response if you're curious about something you'll be able to get solutions on that

447
00:49:57,560 --> 00:50:04,600
so and for me there is nothing there is nothing you're trying to do that someone hasn't done

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it might not be the exact same thing but someone has done something similar to it could get

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inspirations from them you could also learn from their experiences as well yeah awesome this was

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really really great session i thank you so much uh the people find all your links in the shower

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notes uh to connect with you and find your work and yeah um so my last question when people take one

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thing from this session what should it be um be yourself everyone else is kingdom

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thank you so have a nice day bye bye

Mirko Peters

Founder of m365.fm, m365.show and m365con.net

Mirko Peters is a Microsoft 365 expert, content creator, and founder of m365.fm, a platform dedicated to sharing practical insights on modern workplace technologies. His work focuses on Microsoft 365 governance, security, collaboration, and real-world implementation strategies.

Through his podcast and written content, Mirko provides hands-on guidance for IT professionals, architects, and business leaders navigating the complexities of Microsoft 365. He is known for translating complex topics into clear, actionable advice, often highlighting common mistakes and overlooked risks in real-world environments.

With a strong emphasis on community contribution and knowledge sharing, Mirko is actively building a platform that connects experts, shares experiences, and helps organizations get the most out of their Microsoft 365 investments.

Onyinye Madubuko

Onyinye is an IT professional with substantial work experience in the Information Technology industry. Her expertise lies in digitally transforming organizations via modernized communications, advising intelligent strategies to adopt hybrid workplaces, and promoting creative solutions to collaborate effectively. She has successfully led multiple projects across the Modern Workplace technology across various sectors.
She is passionate about innovations in Information Technology, technical research, and investigative studies which has led to her collaboration in publishing journal and conference papers on IEEE.