Welcome back to the M365 Podcast! In this episode, we explore the cutting edge of Microsoft 365, Power Platform, and the rapidly evolving world of AI agents. Join us as we sit down with Nilüfer Doğan, a platform developer at the International Atomic Energy Agency (IAEA), to discuss how Copilot Studio is transforming business automation.
Nilüfer shares her unique journey from studying economics to building enterprise-grade AI solutions. We dive deep into the technical side of intelligent agents, exploring how to combine Copilot Studio with Azure AI Foundry and Azure AI Search to handle massive datasets. You will learn why the transition from simple chatbots to autonomous agents is a game-changer for digital transformation and how to implement Retrieval-Augmented Generation (RAG) effectively.
Beyond the technical architecture, this conversation tackles the crucial balance between innovation and governance. Nilüfer provides practical advice for managing citizen developers, ensuring security at scale, and identifying the right processes for AI-powered automation. Whether you are a solution architect, a developer, or an IT leader, these insights will help you move your AI experiments toward real business value.
Chapters
0:00 Intro and Guest Introduction
3:45 Career Path from Economics to Power Platform
7:15 Common Misconceptions about Copilot Studio
11:00 The Evolution from Chatbots to AI Agents
14:50 Choosing Copilot Studio vs Custom Azure AI
18:30 Building a Confluence Agent with On-Prem Data
23:15 Platform Strengths and UI Challenges
27:45 Combining Copilot Studio with Azure AI Search
32:15 Deep Dive into RAG and Vectorization
36:45 Proving Business Value and ROI
40:30 Governance and Security for Enterprise AI
44:15 The Future of Power Apps and Automation
48:30 Rapid Fire Round and Career Advice
52:54 End of Video
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