Is your organization struggling to make AI actually work for your employees? In this episode of the 365 Podcast, Microsoft MVP Karina de reveals the secret to building scalable AI adoption that creates truly happy users in just 90 days.
We dive deep into why AI implementation is a behavioral challenge rather than a technical one. Karina shares her unique journey from working as a secretary to becoming a leading expert in user adoption, explaining her three step philosophy: understanding, simplifying, and embedding. You will learn how to structure a 30 day habit building cycle, why middle management is the key to success, and how to handle resistance within your team.
Key topics covered in this episode include:
🌟 The Dutch women in tech movement and diversity in the MVP program
🌟 Defining the happy user and measuring adoption success
🌟 The 90 day roadmap for Microsoft Copilot scalability
🌟 Why simplifying features is more effective than adding more
🌟 Strategies for convincing skeptical employees to embrace AI
Chapters
0:00 Intro / Dutch women in tech
4:15 Representation / Diversity in the MVP program
7:30 Explaining Copilot / Technology for everyone
10:45 Career journey / From secretary to application manager
14:20 Workspace Heroes / The birth of user adoption
18:00 Happy users / Defining and measuring success
21:15 Scalability / The 90 day approach to AI
25:30 Habit building / Creating a 30 day Copilot cycle
29:45 Warning signs / How to spot a failing rollout
33:15 Philosophy / Understanding, simplifying, and embedding
38:00 Feature strategy / Why less is often more
42:15 Leadership / The role of middle management
45:30 Resistance / Focusing on the innovation curve
49:00 Success stories / Human centered technology
51:45 Hot takes / Rapid fire AI questions
53:23 Video end
If you found these insights helpful, please like this video and subscribe to the channel for more expert interviews on Microsoft 365 and AI strategy. Connect with Karina de on LinkedIn to follow her latest work on user adoption.
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